I started getting emails from this company out of nowhere, with no introduction or explanation that…read morethey go by a different name (Pestban) in my area--just straight to sales. The sales rep, Deanna, was confusing, overly pushy, and sent multiple contracts before I even confirmed interest. Her excessive calls and emails were off-putting, and I seriously considered not using the company because of her. If this is her sales style, she needs training. If the company allows it, shame on them. Then Josh Klein showed up at my house (part of my builder contract), and he completely turned things around. He was professional, knowledgeable, and the only reason I decided to subscribe. The service itself is great--non-toxic and quick. Their website isn't very user-friendly on mobile, and they only accept card or ACH, which isn't ideal. Four stars because of Josh and the service. Minus one for Deanna.

Terrible Customer Service. I've never been treat worse. Their pest "motion sensors" are a scam. I…read morepaid for termite service and am selling my house and 3 months before my contract is up they won't come out and give me a letter saying my house has termite protection unless I pay them $100. Outrageous. I already paid them a tone of money for the traps and ZERO follow up. STAY AWAY.

Technician Tee was very polite, competent, replied professionally to my questions and quicky…read moreperformed all services and demonstrated how well the bait traps work while he replaced them.

Great service! Great communication as well! Techs Ryan and Ronnie were delightful when they came…read moreout to service our home. Highly recommended for pest control and mosquito control!!

Chicago style deep pan pizza is not authentic. Tastes like bread with mozzarella on it. Do not…read moreorder unless you want to be disappointed.

We were referred by friends near us who use this company for termite protection. The initial…read moreinspection was done quickly but not what I expected from what I've read about on the internet...they only checked around the crawl space and outside. Guess if there's damage elsewhere then we're covered if they didn't bother to inspect those areas more closely. We signed the contract but they never contacted us for a date to come install, we had to call them back a week and a half later asking if they still wanted our business, they sent someone out the next day. Maybe that was a preliminary sign to me to not use them when they don't bother to reach out to you? Now after the install I'm going to have to get someone to come back out because they put one of the trappers in my flower bed where I planted expensive iris bulbs. So far, not impressed. I guess we will see how this goes and cancel if this kind of service continues ...I'll update if anything changes!

Stay away. I paid them 1200 for termite and rodent control. After their first visit, which they had…read moreno rodent deterrents with them, they came back and did the termite baits. They then disappeared for 9 months. When I called them they said it was a bookkeeping error. As far as the rodents in my attic - they put ONE trap in the attic; I had to supply the bait (peanut butter) and they called once to check- I wasn't available so I called the back stating nothing has happened with the trap on the managers voicemail and there has ZERO response since. If you don't mind throwing your money out the window - try them out.

New home in Appling, GA We have had the best service with…read moreBorden. Since building in a former pine tree forest, we have struggled with termites, but have had really great customer service and knowledgeable people helping us through this process. They are committed to their guarantee, very quick to respond to us, always friendly and explain services and procedures so I can understand. This company really does go above and beyond in their quality of people and services. Thanks Borden! Jenny Riddle

Terrible customer service. Rude, mouthy and argumentative. And big liars. Our lawn looks…read moreterrible after using them. Have read multiple complaints through other public sites and not surprised. Untrustworthy. Our tech was nice. That's about it. If you're okay with being disrespected, poor service and a terrible looking lawn, definately go with these folks.

Started with a complete disaster of a yard. Hired Spring Green earlier this year 2025 now it is…read moreOctober and it looks the best it has ever looked. Staff is knowledgeable and willing to go the extra mile to make sure that the yard will look its absolute best. Cant wait to see what it will look like next year. My yard isn't the embarrassment of the community any longer

I enjoy writing all of my reviews, but this one really hits home (pun intended). And it all began…read morewith Yelp's Request A Quote feature. We've been in our house just over three years and, like not taking your car through the wash, it started to show. The front of the house, the sidewalk, driveway, and our front porch area all needed a good scrubbing. But I know myself (and my non-commercial grade pressure washer) well enough to not attempt this job. So I plugged in my request and in a matter of minutes the estimates started rolling in. Maybe it's my age, maybe it's just my Southern upbringing but I felt if someone was committing to a price point they should see the house in-person. When I mentioned this to Zach he was more than glad to swing by. He did a walk around, asked how far down the sidewalk I wanted cleaned, and stuck with his original estimate. The day of, he was onsite about 15 minutes early getting ready. My father (who is retired from the Air Force) had a saying, "10 minutes early is on time." I concur. He told me it would take about four hours. He was done in about 3.5. So yes, he is punctual and comes at a good price point but what about his work? Oh, that is the best part. The shine, especially after everything dried, was almost blinding. My wife and I spent the next week just staring at our house every time we pulled into the driveway. The front porch area, including the ceiling-window-columns, is pristine. The garage door is back to its original luster. We definitely have the sharpest house on the block now. So if you're looking for someone to do the job right, on time, and at a reasonable price this is it.

Unfortunately, I really tried to work with this company and address any issues that I was concerned…read moreabout. My husband and I are both disabled vets and can no longer do small jobs around our house. I began to gather quotes in a Feb 24 and decided to use A2Z Home Improvements in Mar 24. I hired them to build a 9 ft tall wood, grill area gazebo with a metal roof with a start date of 15 April 24. I was informed by Zach Johns (the owner) that because I had waited a month that the cost would now be an additional $200 because the cost of material had went up. I agreed to pay it. I was then informed on several occasions that his guys would be there to start around 7-8am but sometimes showed up at 9am or 2pm. Just random times. The project was completed on 23 May 24. There were many delays and I really tried to be patient but this project took way longer than I was told in the beginning ( a week max). The sub contractor that Zach hires to do his home improvements jobs would ask me questions periodically and then speak with Zach. The was clearly some communication issues because the pitched roof that we discussed was constructed as a box type so I requested that it be done as was discussed initially. As they were tearing the materials down they placed them on my grass and left it for days, hence burning my grass in that area. Now, minds you there was a whole cement basketball court right next to the grass area that they could have put it on, or even cleaned it up at the end of their work day. Throughout this process, Zach ( the owner), never once showed up on site to check on the job for some quality control. I also had to request that the boards being used as shelves be replaced because they were warping and had big knots in them. Surely they had to see that they were warping and maybe thought I wouldn't notice. The amount of time it took to complete this project is unacceptable and cannot be blamed on the weather or other projects they had to get completed. It was clear that we were not a priority. At the end of the project I offered some constructive criticism to Zach and he thanked me and told me if I had any issues in the future to let him know. Here we are in the future (26 Aug 24) and the shelves have completely separated and split. I provided pics and reached out to Zach and his response completely floored me. His response, "Good afternoon, I understand your concern. The wood they used was treated wood. Even treated wood can warp and twist unfortunately. We have changed those board's multiple times along with multiple other changes to the metal, wood and stain which has brought us into the negative on this particular job due to the changes to the project and having to pay our guys for there time as well. It is something we can fix but i will not be for free. I apologize for any inconvenience this may cause. " and my response, "That is unfortunate to hear. Considering my husband and I are both disabled vets and trusted your company to stand by their work I would have expected a better resolution. If it was known that this would happen with these boards then I would have expected your company to offer another option based on their professional experience. This could have been an easy repair at minimal cost, I'm sure. The fact that changes had to be made along the way was because it was clear that there was a lack of communication about the expectations of the final project, which you supplied a picture of to me. I had been more than accommodating to your business and the many delays it took to complete this job, as well as no onsite visits to do some quality control along the process, without leaving a review because I know how that can affect a business. I offered constructive criticism to you as a business owner and you thanked me and assured me that if I had any issues that they would be addressed. This was your chance to stand by your "Satisfaction Guaranteed " slogan. Very disappointing...." Needless to say, we will not be utilizing this business nor would we recommend them. Please be cautious if you decide to use this company...I would not consider this quality work!

They advertise for business, then would not schedule after giving a quote. First said they could…read morenot schedule past 2 weeks. When called back later said they do not have anyone to clean out my dryer. They shouldn't advertise if they don't want business.

HomeSmiles in Aiken, SC is great! They are professional and took time to do a thorough job at our…read moreplace. We were glad to have them clean the gutters, clean the dryer vent, check and change the filters for air-conditioning, power-wash the driveway, clean the range hood filter, replace the smoke alarms batteries, etc, etc. Things we can no longer do ourselves SAFELY, or even want to do anymore! They worked hard! Now we feel safe knowing that all these things are taken care of. We also enjoy seeing that the outside of our house looks better than before. Highly recommend this company. Their price is very reasonable. We feel they gave us more than what we paid them!

James and Zake showed up early on a very cold windy day .Went right to work hand digging a ditch…read moreand putting conduct in ran wire though the attic and conduct to a work shop. Hook into two boxes great professionals all the way fast and done right ! Great guys to watch work and have around for a day Dave Evans GA

They are a terrific team! They installed a dryer plug for me and I can dry my clothes now, They…read moreinstalled a doorbell for me and I can hear it in back of my house! Very satisfied with the service!