I started getting emails from this company out of nowhere, with no introduction or explanation that…read morethey go by a different name (Pestban) in my area--just straight to sales. The sales rep, Deanna, was confusing, overly pushy, and sent multiple contracts before I even confirmed interest. Her excessive calls and emails were off-putting, and I seriously considered not using the company because of her. If this is her sales style, she needs training. If the company allows it, shame on them. Then Josh Klein showed up at my house (part of my builder contract), and he completely turned things around. He was professional, knowledgeable, and the only reason I decided to subscribe. The service itself is great--non-toxic and quick. Their website isn't very user-friendly on mobile, and they only accept card or ACH, which isn't ideal. Four stars because of Josh and the service. Minus one for Deanna.

Terrible Customer Service. I've never been treat worse. Their pest "motion sensors" are a scam. I…read morepaid for termite service and am selling my house and 3 months before my contract is up they won't come out and give me a letter saying my house has termite protection unless I pay them $100. Outrageous. I already paid them a tone of money for the traps and ZERO follow up. STAY AWAY.

Best service in the pest control industry I've ever experienced! They took care of all my pest…read moreissues the first time out.

Hargrove came out today did a full inspection on our home. Some things were able to be taken care…read moreof today and he was very honest and fair about an action plan we need to address a termite issue. I highly recommend giving them a call for any of your pest control needs!

Had Aiken Pest Control encapsulate our crawl space. William, Armando, and the Moisture Crew did an…read moreoutstanding job. This summer the humidity level under the house has stayed below 50%. William explained each step and Armando and the Moisture Crew completed each step as promised. And the crew each time arrived exactly when they said they would which in our experience is rare. The dedication of the crew and their attention to detail were obvious. During the process there were some damaged electrical wires (probably squirrels) which they brought to our attention and we were able to repair. Ken Smith Aiken SC

Friendly and informative technician. They are on time and respectful of property. No issues with…read morescheduling services.

We had been using for some time but lately they show up without appointment. The guy didn't care &…read moreactually said no skin off his nose if he leaves. My husband called the office & receptionist had the same attitude. So we canceled.

I have been a customer for about 40 years, and the actual service has always been excellent and the…read moretechnicians have been great. The reason for only three stars is because of the office help. They are terrible. Half the time they fail to call you to set up an appointment, and when they do call they only let it ring one time and never leave a message. Each time I have to call them or call them back. A little schooling on customer service might be in order for some of them.

Never returned call to setup service date after numerous text. They kept saying someone else will…read morecall. Never happened.

They have serviced my home for almost twenty years. Very dependable. I receive a call the night…read morebefore to remind me of my service. Sam is our exterminator and he is great. Never have had any roaches.

Very poor customer service…read more Never had any issues with this company until I tried to cancel my subscription. No connection issues whatsoever and the two ladies on the line wanted to play the whole "ooops I can't hear you haha we're breaking up sir haha" I hope whoever is the manager over there has the call recorded. It's a real shame that this is what customer service is like from a supposedly highly rated company. Take pride in what you do, no matter what it is. I understand if you're having a bad day but straight up acting like children on the phone is downright sad. When I move back to the area in a few years, you will not be receiving my business again.

Terrible customer service. Rude, mouthy and argumentative. And big liars. Our lawn looks…read moreterrible after using them. Have read multiple complaints through other public sites and not surprised. Untrustworthy. Our tech was nice. That's about it. If you're okay with being disrespected, poor service and a terrible looking lawn, definately go with these folks.

Chicago style deep pan pizza is not authentic. Tastes like bread with mozzarella on it. Do not…read moreorder unless you want to be disappointed.

We were referred by friends near us who use this company for termite protection. The initial…read moreinspection was done quickly but not what I expected from what I've read about on the internet...they only checked around the crawl space and outside. Guess if there's damage elsewhere then we're covered if they didn't bother to inspect those areas more closely. We signed the contract but they never contacted us for a date to come install, we had to call them back a week and a half later asking if they still wanted our business, they sent someone out the next day. Maybe that was a preliminary sign to me to not use them when they don't bother to reach out to you? Now after the install I'm going to have to get someone to come back out because they put one of the trappers in my flower bed where I planted expensive iris bulbs. So far, not impressed. I guess we will see how this goes and cancel if this kind of service continues ...I'll update if anything changes!

If you want fleas, ticks, ants, and flying roaches then don't call Cingo Pests Control. They're the…read morekiller of them all!

I am writing this review because of the experience with this company. I thought that they would…read moretreat us well because of being used by the builders of our home. I am sharing this because of my disappointment. We were unlucky. At first we had the appointed employee come faithfully. We were happy for a while, however, we always saw various pests in between. My husband convinced me that you can't get them all. However, I felt that it could get better. I called the office to request the appointed employee to spray inside. He had usually sprayed outside. He came inside once. We have had this service since April, 23. The one time he came in, we discovered only one ant that was seen. We were happy, however, during the next visit, I asked the appointed employee to come inside, however, he stated that he didn't need to and he was spraying something outside that should help. However, about a week or so later, all-----broke loose. We had ants everywhere. The bathroom, baseboard, etc. They agreed to return again for $91 charge for October. By then, the ants had moved to the kitchen area. We discovered that they were in the sink, some cabinets, behind the stove and even in the Refrigerator! We were in trouble. We cancelled our service and because of that we paid for October and they stated that the pest control and termite control were connected. We had to pay $300 also. Unfortunately, we kept the termite service. I am terribly upset with our results for the pest control. I hope we don't feel the same about the termite control. I have not experienced this even in older homes. I don't understand what happened.......?