We had been using for some time but lately they show up without appointment. The guy didn't care &…read moreactually said no skin off his nose if he leaves. My husband called the office & receptionist had the same attitude. So we canceled.

I have been a customer for about 40 years, and the actual service has always been excellent and the…read moretechnicians have been great. The reason for only three stars is because of the office help. They are terrible. Half the time they fail to call you to set up an appointment, and when they do call they only let it ring one time and never leave a message. Each time I have to call them or call them back. A little schooling on customer service might be in order for some of them.

Disclaimer: Hargrove asked me to write this review through an email. They're offering a small price…read morediscount to write a review, though they don't explicitly say it has to be written any specific way or be positive. Normally, this would be a huge issue for me; I don't like companies incentivizing reviews. I've broken relationships with companies in the past just for asking (Hargrove should be careful about this) but I honestly have had a lot of trouble with businesses in Augusta being professional, and Hargrove was a really positive experience, so I'll break my rule this time. The big plus from them is attention to detail and the customer. From the receptionist to the tech at the house, everyone was really friendly and personable. Add in that they know what they're talking about, and are flexible (I had to change my appointment and they moved it with no issue) and you have the makings of a great business. It's just obvious from the start that they are good at what they do. I didn't have a single gripe with Hargrove after calling a few other pest services and feeling like I was asking a lot to pay someone for a service. Frankly, I've been really baffled in Augusta with how hard it is to find technicians or services from decent companies. Thanks Hargrove for being the exception to this. And thanks for getting rid or the spiders!

Best service in the pest control industry I've ever experienced! They took care of all my pest…read moreissues the first time out.

Great Service and Fast Results... I would definitely recommend Defense Pest Control to everyone!!…read more Very detailed me explained everything to me every step of the way. Trust if you looking for a Pest Control this company is THE BEST.Love the feel of the Family Owned Business

Pop-E completed a CL100 inspection and subsequent pest control remediation. They are amazing!!…read moreResponsive, fast, thorough and punctual!!! They really educated me along the value. Very reasonably priced. I cannot recommend them enough!!

Pop-E was able to get to this property fast and did an excellent job. I could not be more pleased…read more I will call them for all my properties.

A few things in life I am not about. Building anything (I made a napkin holder in 8th grade, and it…read morewobbled!). Sewing (high school class-had to make a pair of shorts, one leg was not only shorter than the other, but also at about a 45 degree angle.). And bugs. Just all things bugs. Seeing them, hearing them, and killing them. I don't want them in my house, by my house, and if I could I would ensure I never saw one. But let's be realistic. There is only so much I can control and the state of my home, and exterior, are what I can claim dominion over. At least if I have the assistance of David M. Parker Exterminator. A house with a backyard butted up to a lot filled with vegetation, two levels and an expansive attic, and a garage all serve as calling cards to our tiny legged friends. That and being in the South, and near a body of water (Savannah River). So immediately upon moving into the house we set up monthly servicing. This is the exterior and all of the interior. And when I say "all", I mean all. They spray every bit of baseboard, every closest space, the entire garage, and are sure no corner is missed. They have consistently started with a friendly greeting and ask if I have any issues. Wasps, gone. I mentioned it once and now they check for nests every month. Ant hills, gone. I have yet to see a roach or any other bug inside. No ants, stink bugs, ladybugs, etc. And this is with our back door continuously being opened due to our three furry family members needing to go in the backyard to pee. Also, they are highly accommodating on scheduling. You can choose almost any date and time frame and they will make it work. I could only wish every business I encounter was as dependable and of quality as Parker Exterminator. I highly, highly recommend them.

I have used Parker Exterminating for several years. Their employees are courteous, and the service…read moreis outstanding. Whenever I call with some problem, they always get someone out ASAP. I'm scheduled for inspections on the Sentricon Termite System, and they call me to set up an appt. Cudos to Torrie today for being such courteous, conscientious employee. And the office folks are great too! Thanks for all you do!

This week was the first week of service for Kathleen's lawn & shrub care, and the yard is showing…read moresigns of improvement already. I had Truegreen lawn care for about 1year and they failed to kill the weeds I. My backyard and front yard. In just one service I see the weeds dying already in my front and backyard after Kathleen's lawn care specialists. So far things are looking great...

After alot of scouring reviews we decided to call. We requested a in person quote and the owner…read moreshowed up and was a great representative for the brand. Punctual, respectful, and easy to get along with. So far so good, let hope my lawn feels the same way. 100% a good choice as far as customer service.

Friendly communication and prompt service to our septic system. We needed a pump out and they…read moreworked with my schedule to get it done.

(Lengthy review incoming- but I'm elite for a reason!) We've had one of those years where all the…read morebig expense items happen- car accidents, ER visits, car problems, and eventually septic issues. We weren't aware when we purchased our house that it was on septic (happens with an as-is purchase) and found out after doing a good bit of landscaping. We decided to leave the tank be until something happened and sure enough a few months later after some heavy rain we found the original concrete tank had started collapsing in on itself forming a small sinkhole (aka toddler death trap in my toddler's favorite place to play). In a tizzy we called multiple septic companies to get an idea of how long it would last before the whole system failed and to get quotes on replacing the tank and drain field. Sandhills were some of the first to come out that same day to look at it. Other companies couldn't come by for another day or two. From the start I appreciated their quick response to help calm nerves when other companies weren't as rushed to help. I did end up getting quotes from 3-4 other main companies around and ultimately we went with Sandhills for a few reasons but the biggest one was they were the only ones who were willing to work around our wild garden situation and try their best not to kill things. The other companies were a lot less willing to work with us on that and also were very pushy about doing things "their way", which just didn't allow for much as far as saving our plants went. The quote we got from Sandhills was a little higher than the other companies but we chose them for their willingness to work around plants and their professionalism. They weren't able to fit us in for about 3 weeks, which stressed me out with a septic tank on the fritz and company visiting us and a toddler all while being pregnant, but thankfully the tank lasted and we didn't have to resort to another company. I do think they'd have done their best to move us up if the system totally failed but they are also busy so it just worked out in the end and I'm thankful for that. Rodney and Deshon were very nice and worked hard during the two days it took to replace the septic tank and redo all the drain field, and also demolish the old tank so it wouldn't be a sinkhole anymore. He even had his son out working (summer job I guess!) which sped things up. A few things were unexpected for them like a lot of groundwater filling the hole before placing the tank but my toddler and I were out there watching a lot of the work (excavators are pretty cool, and I'm a soil scientist who loves to see some redox features) and at no point did I hear any complaining about that delaying them or the heat or anything. I've worked manual labor jobs before and am prone to complaining about things like that so I noticed and appreciated that. They also didn't up the final cost due to those delays and I thought that was a possibility; given our year I'm thankful they didn't! Overall I can't recommend them enough and am very glad the stars aligned for us to hire them. Nearly all plants survived the chaos and I am finally not stressed out about our septic tank.

So, I decided to try and call the owner myself. And, in deed, I got him on the phone. Had him come…read moreout to the house and talk about pest control. Part of my discussion did include me mentioning that he had not returned my friends phone messages. Well, let's just say "life" had gotten in the way of this gentleman. Let's leave it at that. He is very nice, has been in the business since 1984, does the visits and treatments, himself. I like him and hired him on the spot. I am, of course, embarrassed by my first review because I now know the reason why. After a few visits I will post an update. Do give Duck's (that is his last name) a call. I think you will see why I hired him immediately.

Donald has provided pest control services for my home and rental properties for about 12 years. His…read moreoverhead is low so his prices are very reasonable. He is the owner/operator so you always deal directly with him. He is very easy to deal with and very trustworthy. I highly recommend Ducks Pest Control!!!