Disclaimer: Hargrove asked me to write this review through an email. They're offering a small price…read morediscount to write a review, though they don't explicitly say it has to be written any specific way or be positive. Normally, this would be a huge issue for me; I don't like companies incentivizing reviews. I've broken relationships with companies in the past just for asking (Hargrove should be careful about this) but I honestly have had a lot of trouble with businesses in Augusta being professional, and Hargrove was a really positive experience, so I'll break my rule this time. The big plus from them is attention to detail and the customer. From the receptionist to the tech at the house, everyone was really friendly and personable. Add in that they know what they're talking about, and are flexible (I had to change my appointment and they moved it with no issue) and you have the makings of a great business. It's just obvious from the start that they are good at what they do. I didn't have a single gripe with Hargrove after calling a few other pest services and feeling like I was asking a lot to pay someone for a service. Frankly, I've been really baffled in Augusta with how hard it is to find technicians or services from decent companies. Thanks Hargrove for being the exception to this. And thanks for getting rid or the spiders!

Best service in the pest control industry I've ever experienced! They took care of all my pest…read moreissues the first time out.

I called Northwestern Exterminating about a bed bug inspection. I was covered in mysterious bites…read moreand could not determine whether or not I had bed bugs. I chose Northwestern for the inspection because of their friendly receptionist, free inspections and free followups. The exterminator Rocco was incredibly helpful and professional. He looked at pictures of my bites. Inspected my sheets, mattress, couch and cat bed for both bed bugs and fleas. After a thorough inspection he determined that it was highly unlikely that I have bed bugs and that encouraged me to call back if I have similar bites so he could take another look at my mattress and bedding. Overall the staff at Northwestern was thorough but not pushy. The company seems very customer friendly and helpful. Needless to say they will be my go to exterminator in the future. I highly recommend them.

I started getting emails from this company out of nowhere, with no introduction or explanation that…read morethey go by a different name (Pestban) in my area--just straight to sales. The sales rep, Deanna, was confusing, overly pushy, and sent multiple contracts before I even confirmed interest. Her excessive calls and emails were off-putting, and I seriously considered not using the company because of her. If this is her sales style, she needs training. If the company allows it, shame on them. Then Josh Klein showed up at my house (part of my builder contract), and he completely turned things around. He was professional, knowledgeable, and the only reason I decided to subscribe. The service itself is great--non-toxic and quick. Their website isn't very user-friendly on mobile, and they only accept card or ACH, which isn't ideal. Four stars because of Josh and the service. Minus one for Deanna.

Terrible Customer Service. I've never been treat worse. Their pest "motion sensors" are a scam. I…read morepaid for termite service and am selling my house and 3 months before my contract is up they won't come out and give me a letter saying my house has termite protection unless I pay them $100. Outrageous. I already paid them a tone of money for the traps and ZERO follow up. STAY AWAY.

We have worked with several companies (3) here in the CSRA but Lawn Ace hands down is the best. Our…read morelawn is the best looking it has ever been in the last 6 years. I appreciate their on time scheduling, their courteous agents who answer the phone, knowledgeable serviceman who spray our lawn and their prices! One picture is of our grass in the summer and the other is in February/Spring- you can see the difference between our yard and our neighbors. My neigbor treats his own yard and cuts his grass super short to avoid weeds from showing but as you can see they are still there. Thankful they aren't in my yard because of Lawn Ace!

Lawn Ace responded immediately to my request for service. Unfortunately they didn't offer the…read morelawncare services I needed, but they were incredibly helpful in providing a referral for another great area business that could help. I really appreciated the professionalism, courtesy, and timely responses throughout our exchange. Will definitely consider them when the need arises to have my lawn treated.

The owner provided a personalized approach to service. I was able to get specialized lawn care and…read morepest control all in one for a reasonable price.

From the owner: At Fairell Pest & Lawn, we don’t believe in one-size-fits-all service—we build customized solutions…read morebased on your property, your soil, and your specific pest pressures. What sets us apart is our deep understanding of both Southern climates we serve, allowing us to deliver targeted, seasonally timed treatments that actually work—not just temporary fixes. We combine professional-grade products with a science-based approach, including soil analysis, strategic nutrient programs, and precise pest control applications to create long-term results. Our customers also value our honesty—we set real expectations, not quick promises—because we care about doing the job right the first time. With no contracts, transparent pricing, and a commitment to treating every lawn and home like our own, Fairell Pest & Lawn delivers dependable, high-quality service you can trust year-round.

Never returned call to setup service date after numerous text. They kept saying someone else will…read morecall. Never happened.

They have serviced my home for almost twenty years. Very dependable. I receive a call the night…read morebefore to remind me of my service. Sam is our exterminator and he is great. Never have had any roaches.