Something that could've been resolved, easily was not. I ordered a hotdog with ketchup and relish. I received a hotdog with ketchup and pico de gallo. Explain to the guy that's not what I ordered. He took it back came back with the same hotdog with the pico de gallo scraped off and a few onions everywhere and the pico de gallo sauce on the bun. I told him I didn't that, I asked to speak to a manager, a guy named Sal Yasin said he was Asst. he said it was not scraped off. I said the bread was wet in the pico de gallo sauce. Did you see it? He said no, but they told me they didn't scrape it off. I asked for the manager of the theater they told me there's no managers there.‍ read more

We love to go to this theater. It's comfortable seating, excellent customer service and senior discounts make this our number 1 place to see movies. And it's close to our house. read more

this was the worst cinema experience ever they don't offer any sugar please for your own sake don't come to this movie theater and waste your time read more

Truly a luxurious movie experience! I have been to many dine in theaters before having lived in LA for over a decade but this is by far the cleanest and most sleek looking one. And absolutely five star service! I had signed up for the loyalty program and my free ticket for joining showed up in my account but wasn't allowing me to use it. A quick phone call and Samuel (?) was so accommodating and said not to worry about it to just book 2 tickets one seat away from each other and he would take care of the rest. We came here as a birthday surprise for my husband and it was just perfect as we ended up being the only ones in the whole auditorium and we really felt like we were in a VIP screening room. It was smooth sailing from the minute we walked in since if you have already purchased tickets you just head directly to your seats. The food is standard bar fare but prices were very reasonable. The most fun thing was that my son's popcorn came in a gigantic metal bowl and was easily the best tasting and butteriest movie popcorn we'd ever had. Of course you can't beat recliner seating and a butler button for all your needs. Will come here again in a heartbeat! It's going to be hard going back to a regular theater after this! read more

Great food and even greater customer service. Shoutout to our waiter Brandon, he was absolutely the highlight of the whole night forget the movie. Food was amazing and kids loved every bite. I recommend the Brunch Burger mmmmmmm! read more

New girl in town & loved every minute! Thanks to everyone who helped me out from the ticket girl to the bartender, and to all of the people who brought me my dinner & drinks during the show. Really loved the atmosphere and comfort. I'll be back for sure! read more

Excellent!!! Definitely one of the best movie theaters I've been at. Good easy service, comfortable seating!!! Lots of space and food and drinks menu are of the chain! I was impressed for sure. Got outside games too! Clean facility highly recommend. read more

See all

First time in Cinépolis! And it was the best experience. The staff wore so nice. The seats wore luxury and comfy. The food was amazing ! I order the pepperoni pizza and it was delicious. Free refill for drinks, while the movie is playing is amazing. 10/10 highly recommended. If you want your next movie date or hang out spot to be luxury definitely go to Cinépolis. Will be coming back !!! read more

Amazingly comfortable seats! Prompt, polite, efficient service! Delicious ( I mean seriously yummy) food! This will our go to theatre from new on. read more

They actually walked thru the theaters taking outside sodas and candy. My group ordered 3 EXPENSIVE (over-priced) meals and drinks. Spent over $100 there, but they confiscated a candy from a boy in our group. No other theater does this. Ridiculous. This is why people stay home and stream. read more

Your wait staff needs training. When two people are sitting together holding hands why would you ask if they are on the same ticket when you're not asking other couples and families around? Train your staff that black/white couples do exist. That is an extremely disrespectful question to ask only black/white couples. We are not living in the Jim Crowe south anymore. This happened Sunday at a showing of Dune2 at the 3:30pm showing read more

This place is top notch! All the food was delicious! The mango margarita is listed as a fav and omg it was soooo delicious! Too much ice for such a tiny glass but flavor was 10/10 and loved the rim. We also got the quesadillas which was very tomato heavy but I still liked them. And the wings with the dry rub - good but not amazing. The truffle fries is where it's at!!! And I loved dipping them in the green sauce that comes with the wings. Service great too. Good experience, nice theater, everything is still so new. We will be going back! read more

It was our first time to visit this movie theater. It would have been helpful to have a sign or instructions on the website on what to do once you enter the theater. So, we were initially a little lost. Even though we bought our tickets in advance we had to wait in line instead of just proceeding to our movie auditorium. The waitstaff and the food was delicious-- definitely better than your normal popcorn and candy option. We will definitely try it again. It could have been a little cleaner, but they seem lean on staff. read more

Expected too much. Called Luxury cinema. Chairs wouldn't work. Not just for me but others around me. Popcorn stale and hardly any butter. Service slow. Drinks very expensive for size. Will Never go back. Too many other theaters that don't claim to be luxury and just as nice to go to. read more

Went to see a movie this past weekend with friends. Giving a two star only because my friend ordered some cookies and a Dr. Pepper and water. While she received the cookies, she had to ask 3 different people during the movie for the drinks. She waited the entire movie and her drinks never came. But that soda sure was on her bill. After the movie, when she informed an employee, basically zero f**** were given. No, I'm sorry that happened, let me at least comp the cookies you ordered. Nothing. Just oh, ok. I'll remove it. And normally I would chalk it up to a bad experience, but the party sitting right next to us were constantly being checked on and catered to. So it ultimately was lousy service. read more

Great staff, great service, great atmosphere and food is great too. Seats are comfortable and recline well, if you go on Friday, Saturday or Sunday, get there early enough to order food. read more

Big beautiful theater from the lobby, down the hallways and into your seats. I love your own personal trays that swivel. The staff where you purchase your tickets were super friendly & helpful. I was a little bummed when I realized buying some of my tickets online and not putting in my rewards number to find out there was no way to add them. Our server was super friendly & had a good knowledge of the menu. We ordered 3 appetizers; popcorn, truffle fries & fried pickles. Our entrees were crispy chicken wings with tater tots, a bacon jam burger with tater tots, and an avocado Caesar salad. Our entrees got to us first & as we were trying to explain we never got our appetizers, they were brought out. The girl who brought them out was very nonchalant as we tried to explain that we didn't want all our food brought out at the same time. She shrugged her shoulders & said well it's all here now sooooo. A couple minutes later the server came over and said to us, you didn't tell me you wanted your appetizers first (wait what?!) he took the entrées back and when we were ready we let him know. When they came back, It was the same food they had brought out earlier but was now cold. When they came out for the third time, my burger had fries instead of tater tot's and my nieces chicken wings were still cold. At this point I didn't say anything about my tots, but my niece had to get up and talk to a manager so she could have her food, fresh and hot. After the fourth time they were hot. The manager comped our popcorn for the inconvenience. Personally, she should have comped the chicken wings. since that was the food we had the most issues with. Sadly, all of this mess took us from watching the movie. We were very disappointed in the end, especially since it started off so great. This was the second time I've been here, first time only getting popcorn and the first time for my two nieces; Unfortunately we won't be back.. read more

Beautiful movie theater with the most comfortable reclining seats I've ever sat in. The food is awesome! Their burger and fries are as good as anyone's anywhere, and I've had great salads and flatbreads there, too. Bottomless popcorn is so delicious! This is the best place to see a movie in The Woodlands area, by far. read more

This movie theater definitely has potential to become our new go-to theater. Very clean, super comfortable seats, service was efficient and the menu has enough options for everyone. Food is not bad, not restaurant quality but no movie theater does (at least not one we've tried). We enjoyed the space, the sound, the screen size and the comfy seats, which are some of the main things you look for when you go to the movies. read more

Theater appearance: It is definitely a cute theater, a little small as far as the entire thing, but very comfy! In the theater, the seat were very comfy, had great head rest on the seats, and had several different functions when reclining the chair. Service: Service was good, the server was attentive, and even greeted us as we sat down. Once using the light on the seat, he quickly came to grab our food order. I or complaint is that he charged me twice for a drink by mistake and had a manager fix it. Food: We only ordered the bacon ranch pizza and it was so good! I highly recommend. Complaint is that the pizza is $12.50 and the portion size is very small. Screen: Great picture, but I am very upset the sound went out several times. Nobody complained, but it was annoying. We paid to watch the entire movie. 4 stars, I'd come back! read more

Cinepolis started off really great. They have fairly easy online reservations and hassle free entry. There is also ample parking in front of the cinema with security. There's corn hole and giant jenga right outside for before or after the movie. The seats recline and the theater is near spotless and clean. The food is delicious and they made sure that we were able to order before the movie started so we could watch with as little interruption as possible. Then the movie started and things changed. It was extremely difficult to refill the "bottomless" icee and soft drink. The food we ordered wasn't delivered to the right seats (family of 4). The incorrect food delivery wasn't known until after the movie when the food was untouched and cold. When brought to the attention of our server we were given an "I'm so sorry" and some boxes for leftovers. This was partly my fault, since I assumed they had it right. Recap: Pros: reservation, parking, security,entry, games outside, seating, cleanliness, tasty food Cons: bottomless isn't worth it, delivery inaccuracies, customer care read more

We've been there 3 times and TWICE they have overcharged us on our food bill, adding 20$ the first time for a tip on 40$ in food, and 9$ tip the last time on an order of cookies. The servers are fraudulently adding more tip! When I called to have it corrected they told me each time I have to come into the movie theater to correct it. Will not go there again. Watch your bill! read more

A super nice theater. Not just a theater though, but one that has delicious food and beverages. This was only my second visit. The most comfortable seats imaginable. You only need to push a button to get almost immediate attention and excellent service. This visit we only ordered popcorn, cookies, coke and French press coffee. The warm cookies were divine! But I can't give that 5th star because the popcorn was stale and the coffee was lukewarm. But one positive is the complimentary ice water. That is very much appreciated! So almost a five star. read more

$13 margarita 3" glass 90% ice $16.50 chicken sandwich came with only 15 fries & the seats were broken..... read more

Cinepolis - $13 margarita 3" glass 90% ice $16.50 chicken sandwich came with only 15 fries & the seats were broken..... - Cinema Near Me - Tomball, Texas

I love this movie theater, I have stopped going anywhere else. And their menu has a great deal of variety. Everything I have tasted has been very good. read more

I was looking forward to going here and the fact that the theatre was empty on a Friday should have clued me in. The popcorn was stale and the $12 whiskey drink was watered down. Sorry how do you mess up popcorn? It needs to be made fresh with every movie showing. The seats are comfortable and the waiter was friendly. I was disappointed the bar wasn't open to sit and have a cocktail as I waited for my movie to start. The bar stools are flipped upside down because I'm guessing due to covid they don't want anyone congregating! Sorry it's been over a year and half and mask mandates aren't in effect yet you still have things closed in your cinema as if it's March 2020. read more

Cons : The lady in the front (ticket counter) is rude , not helpful and not knowledgeable (may I say about anything?) . Pros: Great food ..the server is very attentive , took correct order and fast service. Great job guys! read more

I went to the movies with one of my friends and the person serving us assumed we were gay.

My new favorite theater! I've been twice around lunchtime. The food is great, much more than just chicken fingers & burgers. It's super clean. The seats are very comfy. Go try it! read more

My husband and I watch a movie here at least once a week. Dinner and a movie to be exact. The theater is always clean and the employees are extremely helpful and friendly. Bartender is always perfect and carries a good conversation with the guest. I have a pet peeve about ordering a second drink and it not being as good as the first and this place has never failed to make them consistently the same every time I'm here. The food was a surprise we have now tried almost everting on the menu and it's all been extremely good. Why go out to eat first when it's this good here. My adult children have joined us a few times and they love all the hot fresh cookies, popcorn and candy they offer. The seats and theater are still like new so I've never seen anyone have a problem with the seats working and as far as other comments about rude guest I feel it should not reflect a bad review on the establishment. I've had a few sit next to me that are louder than necessary but it's the guest not the staff. read more

Clean but expensive. $8 soda's seriously. $10 popcorn only option. Other food even more.

Nice to have a good upscale movie theatre close that offers service to your seats. Nice inside and the quesadillas were really good! Tickets and food weren't overpriced and recliner seats were super comfy. Will definitely be back! read more

Extremely clean, very friendly staff, food was delicious, and I felt safe. Great place to enjoy a meal and a movie at.

This is a really nice and new movie theater, I mean it still smells like fresh paint in the restaurant/bar area when you walk in. Everyone was very nice and happy to answer any questions that we had. I didn't run into one employee that seemed unhappy to be working there which is very uncommon nowadays. The Farmhouse Burger was DELICIOUS and the Sweet Potato Fries were some of the best I've had. The Pretzel Stix with the queso and the Fried Cheese were also good but order extra queso & marinara sauce. The burger was definitely my favorite though. I loved the pesto aioli it came with, it was so good. I was shocked by the quality of the food because it was really, really good AND reasonably priced. They also have Happy Hour and different Daily Specials on almost everyday of the week.(See pics) We happened to go on a Thursday which was"Thursdate" night so we took advantage of the Daily Special : a Charcuterie Board and a bottle of wine for $25. I've never been to a movie theater that had a Charcuterie Board. Much less one that sold you an entire bottle of wine and then lets you take it home if you don't finish it. The Charcuterie Board was REALLY good so I would definitely order that again. This is a really nice, new movie theater so go check it out! read more

See all

My husband and I love coming here for movie date nights. Food is delicious, experience is fun and relaxing, theatres are brand new and with incredibly comfortable lounge seating. Completely sanitary and following all health standards. Just love it here! Wish there were more movies to see right now, but we do see every new one that does come out there and it's been nice! read more

Went to my first move at the new location and really enjoyed the setup. The theater itself was spacious and the seats very comfortable. There is the option of ordering food and eating it during the movie. Did not eat this time but certainly will order something on my next visit. read more

Extremely disappointed. $70 for popcorn three drinks and four tickets on a matinee. You pay for the convenience of getting waited on, however the waiter never returned even after pressing the button. Went to complain to a manager but they never brought a manager. Simply brought the popcorn we had asked for. My son pushed his buttons they took the order and never returned. Tried to pay with cash at the end but they already ran my card. That will be the last time I spend money at that location. read more

Very disappointed...had a rare movie date planned with my husband and son and arrived to find the movie was not playing. They had a time posted on their website that was incorrect. Unfortunately it is late, and no other theaters playing the movie. Now due to sons work schedule will not be able to see this movie as a family together. Very disappointed!!! First experience with this theater and I am not impressed at all. read more

My favorite theater of all time!!!!! It's right by my house and we've gone to it at least once a week since it opened. The service is amazing and the food... Oh my gosh... SO good!!!!!! I'm really sad that they opened right before the Covid-19 stuff. I hope this doesn't result in them closing it down for good. My family and I REALLY like this place!!!! I can't wait to go back when it's open again! read more

Love the theater. Beautiful and comfy. They serve cocktails, beer ,and wine. The food is what's mediocre. I suggest playing it safe or coming for snacks only read more