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Cinepolis

3.5 (86 reviews)
Closed 11:00 am - 11:00 pm

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CINEPOLIS ATMOSPHERE

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The only way to "Contact Us" is a defunct link.
Morgan M.

This theatre is in our neighborhood but we still don't go unless there's an event of kids party. I do have reward points saved and thought I could use them for a "bottomless popcorn" on a movie the kids wanted to see. The bar is so low for the place that it's not even a surprise. You can't use the rewards. "Problem? Contact us!" Great. The only problem is the contact link is defunct. They really don't care about their customers. We've been overcharged on each of our 4 visits. The first time was during their soft opening. That was understandable and we didn't even mention it. The second and third time we were overcharged during happy hour. Again, we didn't mention this. My husband and son went last week and received confirmation from the waitstaff of the happy hour specials and times. This was the last time. The tickets are reasonably priced. But you shouldn't have to feel stressed out that you're going to be overcharged.

Vlada M.

We like this movie theater, we loved the movie we watched but the customer service sucked tbh... We ordered popcorn, 2 sf redbulls. No popcorn, machine is down.... Ok no problem, that happens, we understand... We were patient with drinks and waited till the very last moment because the movie was good. 20 min, 30 min, 40 min no drink.... We kindly asked abother server to bring us our 2 drinks and she said she is not our server and she's going to check on OUR SERVER. 1 min later she comes up with our redbulls (opened) in hand. OUR server I am assuming Kaleb did hot even show up. Later on he was walking all around and did not even check on us... No making sure we got our order, no sorry for the time we waited .... Like nothing happened. He came with check for tips without saying anything, TIPS for WHAT??? Really weird

Cherry and blue raspberry icees
Carolina L.

Loveee cinepolis and their bottomless popcorn and icees! The venue is super nice and comfy and it's an overall great movie theater with so many food options!

This place was nice. But it was sooooo slowww!!! And my movie was in the middle of the day so it was not busy. I ordered a bottmless icee and it's a small... they didn't even fill it up 3/4 and it was $12. I am better off at the gas station before. The food I got was decent so no issues there. Took forever for the popcorn just like everything else. Do not recommend. This was a waste of money.

Clean restroom.

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5 months ago

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5 months ago

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11 days ago

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7 months ago

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3 months ago

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5 months ago

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4 months ago

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4 months ago

Good food and great ambiance. Fun date night and comfy chairs to catch a great movie

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1 year ago

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4 months ago

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1 year ago

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8 months ago

Canceled the movie without any notice. Horrible. 50 mins drive for nothing. Worst experience ever.

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2 years ago

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2 years ago

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1 year ago

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10 months ago

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3 years ago

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2 years ago

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11 months ago

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2 years ago

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11 months ago

Decent food, good service, great technology. This is my new go to movie dinner venue.

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4 years ago

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2 years ago

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2 years ago

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3 years ago

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1 year ago

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2 years ago

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3 years ago

Great seats, good food and beverage menu. very clean. Good rewards program. A little pricey but I thought it was worth it.

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6 years ago

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5 years ago

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2 years ago

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1 year ago

The water is $8. That is all I have to say. There's nothing special about this place. Just go to a regular movie theater.

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3 years ago

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2 years ago

Enjoy the comfy chairs the buttered popcorn. Generally very clean. Been here a few times.

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5 years ago

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6 years ago

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3 years ago

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2 years ago

I love the food (they still don't have caramel popcorn) but everything is very good and excellent service!

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3 years ago

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3 years ago

The preferred place to watch the latest movies. Great popcorn with spirits.. great service always

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Cinepolis Reviews in Other Languages

Ask the Community - Cinepolis

Is it open right now?

Unfortunately, no. I live fairly close to it and I drive by everyday to see if the theater and the new 7-11 across the street are open. Haha… Read more

View All 2 Questions

Review Highlights - Cinepolis

We were directed to our auditorium and admired the comfy reclining chairs with adjustable headrests before calling out server over.

Mentioned in 9 reviews

Read more highlights

The Dinner Detective - Chicken option

The Dinner Detective

(34 reviews)

$$$

Upper Kirby

The Dinner Detective is very fun! It is an activity you should try with a group of friends or date…read morewhen you want to try something different! The food was okay, but the service was very good. If you enjoy improv and silly acting, go to the Dinner Detective for a night of laughter and fun.

OVERALL GOOD-My family took me here to celebrate my birthday. Let me start by describing the meal…read moreand service. The first course was a fresh mixed greens salad. At the table, there was only a raspberry vinaigrette dressing to top the salad. It was good, but had berry seeds that were a little off putting. The rest of my group would have preferred a second dressing option such as ranch. When booking, you could choose chicken, fish or vegetarian. We all had the chicken. It was a beautiful plate of assorted roasted vegetables and potatoes topped with grilled chicken. The vegetables were a bit overcooked but were still tasty. The chicken was seasoned, but it could have used a bit more seasoning for my taste. Another guest at our table had the vegetarian option, a grilled cauliflower, and it looked delicious.They served iced tea, water, and there was a cash bar. They were slow to refill the water & iced tea glasses. I might suggest a pitcher of water at each table. The dessert course was a very good creamy chocolate mousse with fresh fruit & a crunchy cookie. Now for the show. This was a combination of acting, jokes, and audience participation. After the rules were explained, we were encouraged to make our way around the room to talk to the other participants to see if you could identify any suspects. The show started with a "murder" and clues were given through QR codes using your phone. Between courses, the actor led us through the story and interacted with the audience. Halfway through, the meal was served. After the dessert course, the actors started the final part of the show. There was a second and third murder, more clues, and the audience was then asked for the provided "who done it" questionnaires. Once collected the show staff went through the clues and announced the winner. The murder mystery part of the event was a little hit and miss for me. One of the neat things was that we had three of the hidden actors at our table. One was obviously part of the performance, but the other two were revealed in the end as actors in the show. During the pre-meal and meal time, they carried on table talk and added their input about suspects and clues just as if they were guests in the audience. Their reveal as part of the show at the end was very surprising to my party and made it very enjoyable. On the other hand, the website with the description of the event suggests "you will not find yourself staring at cheesy costumes, there will be no recited campy dialogue and certainly no hokey song and dance," My party believed all of this was in the show to some extent. I do understand each scripted show could have better writing and different actors which might make a difference. My party also believed that there was too much information and clues provided in the last ten minutes of the show for any guest to actually solve the crime. However, maybe my group wasn't up to speed or different shows/performances could be better planned. All in all, it was a good time.

Reel Luxury Cinemas - Glass of Prosecco as the movie starts

Reel Luxury Cinemas

(94 reviews)

Went here for my pre birthday and had a great experience. Movie started later than was scheduled…read morebut then we had a great service from drinks to food and you can also order dessert. The food was great. For the chicken and beef sliders with truffle fries. The mocktails were so good a must try if looking for non alcoholic (since I went for a 11 am movie, before picking up my daughter up from school) The ambiance and the comfort of the reclining chairs and blankets. Loved that it had a lot of space for my bags and extra drinks. Looking forward to going back pretty soon.

I enjoyed my experience at Reel Luxury Cinemas. I went to…read moresee Avatar: Fire and Ash, which is a long movie, so I knew comfort was going to be important. The recliners were amazing. You can adjust the seat exactly how you like it, which makes sitting through a long film very comfortable. When you first walk in, the space is beautiful and feels elevated. I did not realize they also have a restaurant portion in the front, so next time I would love to arrive earlier and enjoy a meal before the movie. This time, we ordered food and drinks directly to our seats, which was perfect. Having something to eat and snack on during a long movie made the experience even better. I ordered a Caesar salad and french fries. I did not take photos because I did not want to be disruptive during the movie, but everything was solid and hit the spot. The popcorn was pretty dry and not flavorful at all so that was definitely a downside as I love movie popcorn usually. I accidentally left my umbrella in the theater and because the door locks after you leave, I called and they were able to bring it out to me so I was thankful for that. Overall, I loved the luxury of it all. The comfort, the service, and the convenience made it a great experience. I would definitely return and make this my go to theater for longer films.

Cinepolis - movietheaters - Updated May 2026

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