I don't usually come all the way out to this theatre unless there is a new Chinese movie showing…read more We came here yesterday during the day, and we were the only ones at the theatre lol. The gentleman checking us in was friendly and courteous. I think he was also the one who started our movie, and cleaned up after when the movie was done XD There are no more staff selling tickets anymore; they are all done at the ticket kiosks right when you enter. The gentleman scanning the tickets also stands in the very front near the entrance doors. After you enter, you can then purchase your snacks and drinks, and play arcade games. This theatre seems to be in the middle of getting rid of their red old/dirty theatre seats - I guess it is finally time to change them! The washrooms were also tidy and clean.

Manager is a very mean and rude man. Treated me like I was a criminal followed me everywhere and…read moretold me not to take too many napkins. I don't get it I guess because I have a beard and was wearing Harley Davidson clothes hes a young Indian gentleman with glasses nothing else to do giving me a hard time very petty of him to always give me a hard time every time I look over my shoulder, he's there. I'm never going back there again. Horrible experience.

Really impressed by recent upgrades…read more Imagine Cinemas offers the same big screen showings at a smaller independent venue. This theatre has been around and the most unique aspect is its comfortable recliner seats. Be sure to reserve & sit near the front rows for the big screen experience. The theatre visitors have steadily increased since the theatre upgrades and tickets can be ordered online ahead of time, before pickup at the gates. The screen is bright and the Imagine XP cinema rooms no longer have screen glare during bright scenes. We do enjoy the convenience of coming to this theatre. The Imagine XP cinema room featured larger 4K laser projection and a booming Dolby Atmos surround sound that even gave me Apple Watch hearing warnings during prolonged immersive scenes. The leather seats were also relatively new. Skip it or hit it? The great experience in a recent matinee will encourage us to come back to this Imagine theatre more often.

This Theatre may have comfortable seating but it is filthy…read more I can not believe the place hasn't been shut down by the Health department! The Ladies washroom was worse then a Gas Station.

Cineplex Cinemas Empress Walk is a nice, very clean multiplex movie theatre in a great location if…read moreyou are in the North York area. It's across from Mel Lastman Square. A very convenient location to get to on public transit since it's on the TTC subway line and connected to the North York Centre subway station. It's beside shops, restaurants and dance classes. Staff here are friendly. Personally I think it's an underrated spot. The giant escalator ride up to the movie theatre is neat since it overlooks 3 other floors. There's a small arcade and seating area inside. It's family friendly. They have a good selection of Hollywood blockbusters and IMAX 3D movies, Korean movies, international and indie films. I came here with friends to watch a comedy movie after having dinner and drinks nearby. We had a great time.

I rarely go to Empress Walk cinemas but it was the only theatre left showing F1 movie in IMAX after…read morebeing out for awhile. It was a really great film experience but it wasn't an authentic IMAX theatre as I was told by staff. It's a regular theatre that was converted. But it was the awesome staff I wanted to thank! I ordered my ticket at the concessions stand and James was very friendly and helpful. He even explained in detail each of the 3 print outs of receipts and tickets he gave me! As a long time film goer at Cineplex this is very rare but I loved the extra service from James. Give this man a raise now! I also wanted to thank David the ticket taker because he took the time to take a photo of me in front of the cool Fantastic Four movie display.

Have come here for movies multiple times to enjoy a Thursday night release movie…read more Everytime we come, it's a wonderful time, the theater is clean and the washrooms are well maintained. The service is always great and the popcorn and drinks come quickly and the way we ordered it without issues.

Went last night, you expect a VIP theater to have an amazing service…read more They don't have any available food left to order from the menu. The only available was popcorn The popcorn taste old and we told the customer service team , the response we got was there's nothing they can do

Back to good? We…read morealways enjoyed visiting Imagine Cinemas as an independent theatre. But this aging location at Promenade Mall has also disappointed us on 2 past visits with movie showings that paused midway. First time was caused by a fire alarm. Second time the show stopped twice once midway and once at the very end due to fuse resets. Yes, you do get the same comfy reclinable sofa seats, and a smaller comparative audience in the theatre. They do have reasonable prices at this time, including Tuesday night $5 tickets with $5 large popcorn specials, as well as $8 everyday matinee tickets and $8.99 bucket popcorn. We generally look forward to a show for the whole family but hope the facilities improve for our next movie night with a smooth showing if we come back here. Update: recent shows that we've caught here in the past year have gone without a hitch. Only minor complaint is the screen which without glare had a dark spot on the screen that didn't project quite as bright. Skip it or hit it? We'll be back assuming the problems that plagued here don't recur.

Imagine Cinemas here has the most comfortable recliner seats that allow you to recline all the way…read moreback and have your legs propped up. A big plus is that on Tuesdays you can get tickets for as little as $5 including tax. Luxury on a budget. While the theatre isn't as big, I feel it is certainly much more comfortable and a better experience than IMAX seats from a larger chain like Cineplex. The staff has been consistently friendly. Once I left my phone in the theatre during the last screening and the mall was locked, and I couldn't come in to get my phone. We gave them a call. The staff found the phone and even brought it out to me!

While the reclining chairs at Imagine Cinemas Market Square are very comfortable and their $5…read moreTuesday pricing is a great deal, our recent experience was highly disappointing. We had planned to watch Fantastic Four during the last show and booked two special-needs seats online. Parking downtown already costs more than the tickets for two, but we were looking forward to a relaxing evening. About twenty minutes into the film, a staff member approached us to explain that one of the "seats" we had booked was not actually a chair at all, but the space reserved for a wheelchair. This crucial detail was never made clear on the booking site. Unlike other accessible venues--such as the TTC or most theatres--that allow guests to choose between using their own wheelchair or a provided seat, this cinema offered no alternative except an awkward mid-show refund. The situation was uncomfortable and completely ruined our night out. Although the management responded publicly on Google in a caring and professional tone, two follow-up emails since then have gone unanswered. I hope Imagine Cinemas takes accessibility concerns seriously and improves both its booking transparency and customer follow-up.

What a fantastic experience! I went to watch Moana 2 and enjoyed some nachos during the show. The…read moretheatre has a charming retro vibe that adds so much character. it feels like stepping back in time in the best way. The seats in the auditorium were super comfortable, making it easy to relax and enjoy the movie. Great location, great atmosphere, and a perfect spot for a cozy night out. Highly recommend!

Stopped by the Cineplex VIP at Yonge Dundas this past Tuesday to watch the MJ movie!…read more The Good Stuff The Seats: 10/10. The leather is super comfy and they've got those liftable middle armrests: perfect if you're with a partner and want that loveseat feel. Taco Tuesday: Great deal here. Tacos were only $5 each, which is a steal for VIP food. They actually tasted pretty fresh and crispy. The "Meh" The Margarita: They had them advertised for $10, but when the menu actually came, the cheapest one was $12 and some were creeping up to $17. Not cool to bait-and-switch the prices.

Very central theatre spot. We always check times between this one and Scotiabank and this one had…read morethe better time. Though we weren't able to score any good seats for the IMAX option a day before or the day of for the Odyssey, so we ended up getting tickets for VIP instead which has less but more comfortable seats. While the seats are a bit more spacious. I'm a little disappointed that the seats don't recline even though they look like proper recliner theatre seats. Smaller cinemas like Imagine has recliner seats, which are more comfy. Though I guess the benefit is being in a 19+ area with a bar outside and you can order food straight to your seat. Def would have taken advantage of that if we didn't already eat a huge meal. VIP is definitely a great option to do dinner and movies at the same time but not quite worth it otherwise.

This theatre was fine. Nothing really special to recommend it but it does the job…read more It's pretty centrally located and close to the subway.

I decided to take advantage of the limited time $5 Tuesday movies and luckily the Varsity cineplex…read morewas screening the movie I wanted to see. The whole day I was looking forward to going to the movie, but more specifically, to get their classic poutine to eat while watching the movie. I got to the theatre and the ticket scanning was pretty quick and smooth (I ordered my ticket online), and considering there was a line of about 4 people in front of me. I headed toward the washroom and it was pretty clean, there was also a cleaning staff member at here at the time. I headed to the concession counter and there were long lines here. I couldn't see the poutine list on the menu screen on the overhead but it's a VIP theatre so they must have poutine available. After a few minutes of waiting in line, it was my turn to order. I asked if I could order a poutine. The lady at the counter said I have to go around to the vip bar/food section to the left of us. That was kind of annoying, after waiting in this line. So I went to the correct area and ordered. They said it would take about 10 minutes for my order to be ready. It was ready in about 8. That was good. The poutine came in a large flat white takeout box. Typically at the other cineplex's I've been to, the poutine came in a smaller more compact brown takeout box. The one I received today felt very obnoxious when I opened it in the theatre and was eating it while the movie was playing. The lid was just so big and it stuck out. As for how the poutine was, the fires were good with a fair amount of cheese curds. However, the gravy was really thick and there was way too much of it. Because it was a big flat box they only put in a layer of fries so to me it seemed they over did it on the gravy because there was so much space in the box. Mind you, the box wasn't full (it would probably amount to the aforementioned small brown box at other locations). Ultimately, the gravy ruined it because I was getting globs of thick gravy. And it was different to scrap of or avoid it because I was in the dark. To conclude, if you're looking forward to a poutine to eat while at the movies, go to the scotiabank location.