Me and my movie going bestie ( we are here all the time ) JUST got our drinks and snacks. and as soon as i sat down my slushie went all over the seat and the floor. I was super upset because movie concessions aren't cheap!!! And i went to the closest worker and asked if they did replacements/refills and they said no even though it was an accident. I was confused because i work at a coffee shop and customers always drop their drinks and we always remake it for them no problem. So i was pretty upset they don't do refills especially since they are so expensive and that it was an accident. read more

Luxury Lounger seats are great. Movie screen can be viewed clearly from every seat. Concession counter is reasonably priced. Staff is consistently friendly and helpful. read more

Came here on a Friday afternoon and had a great experience. There was ample parking and lots of open seats. You have the option to buy your tickets online, outside with help, or inside at the kiosk. The popcorn was so good and concession lines were nonexistent. Don't forget to bring your movie blanket! read more

Cinemark Legacy and XD - Cinema Near Me - Plano, Texas

Cleanliness: 5 stars No refills on your $6+ drinks: -1 stars Charging stations!!!: 5 stars!! Staff is blah: -1 star AMC has a better award system: -1 star AMC lets you have 3 movies a week!: -5 stars No locations near downtown where I live!!: -5 stars!! Luxury loungers that warm up!!!!!!: +6 stars Bathrooms are old school but clean: +2 stars So...there is a Cinemark near one my favorite restaurants so I will travel to eat there then catch a movie here afterwards & charge my car before I head back downtown. Sucks Cinemark can not match AMC in award system. I think AMC has better food choices + all you can drink machines...even if they don't always work hahahaha. But this place is always clean and always packed compared to AMC North-park which is in a fancy mall that is always packed. All in all...Cinemark has great modern theaters and at least managers who care. AMC will still get majority of my money and time as it has like one the only theater locations downtown, amazing award system, and better food selection...unfortunately read more

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I love the Movies and there's no substitute for the theater. This is one of my go to ,get my movie fix viewing establihments. Summer has just begun and Im already feeling great about the current crop of Box Office Smashes Ive seen. Top Gun Maverick Jurassic Park Dominion Elvis! oh man is this one Good! Get outta the house. Turn off Net Flix and get a real movie fix!!! read more

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The check out stand for items took 45min. We sat in our seats and couldn't even see the full screen. Ridiculous read more

Cinemark Legacy and XD - Cinema Near Me - Plano, Texas

This movie experience was like watching a movie in Berlin In 1965 in front of the wall. Anyone below 5'5 will be watching half the screen. Just like post war Berlin there was no ac. My legs were glued to the seat. It took 3 popcorn sweepers to peel me from it. I was like a fly on fly paper. I also aged 30 years sitting in those seats. It was like laying on a bag of turtles. My drink was also ass. read more

I've been going to this theater for the past 20 years! I love the way the exterior looks. It feels very authentic with the Hollywood walk of fame stars out front. Plenty of parking. There's an arcade inside along with a photobooth. Box office ticket booths outside. It's what a movie theater experience should be! This place is always clean and it's got lots of theaters with regular seats, DBOX seats, and other cool features. Tickets are super expensive lately (like $13 for a regular seat at night) but you can go to the early bird showing or on a discount Tuesday for less. It's not in its prime since the age of streaming, so there are some concession stands that are never in use, but they have a wide variety of concessions, including drinks, and plenty of people working in the front so you don't feel the loss. The only thing that bugs me about this theater is that they have the nice cushy recliner chairs, but if you recline all the way back, you can't really see the bottom 1/3 of the screen. I think this is a Cinemark-wide problem though. Overall very nice place to go see a movie! read more

Cinemark Legacy and XD - West Side Story promo - Cinema Near Me - Plano, Texas

Might be the worst maintained theater I've been in. Mold smell is beyond bad inside the theater and the XD chairs are so beat up and dirty I didn't even want to sit in them. Won't be back to this theater. read more

I LOVE the consession set up here. Everything is hot & ready to pick up & go. I will say though the wings are tiny & not worth it. They even have kettle corn. I was dissappointed with the screen X format. It didn't really make a difference & it was mostly a different shade of light than the main screen. Seats are nice & theatre was pretty clean. read more

I love coming to cinemark, specifically this location at Legacy. However, there is this one specific worker that is so awful and such a miserable human being, he ruins the entire experience. He is an older man that is usually scanning the tickets upfront. Every single time I go to this location he clearly is always having a bad day. He is always so rude, passive aggressive, and down right unpleasant to be around. He can never crack a smile not once, and for him to be the first person you see is very questionable. Furthermore, I asked a worker for his name and he immediately knew who I was talking about and asked if he was rude to me but did not give me his name. Obviously he has issues not only with customers but his own co-workers. He clearly is a miserable human being that probably needs a hug, friends, or even a therapist, or maybe he needs all three. Every time I think of going to a Cinemark, I want to actively avoid this location because of him and his rude unwanted attitude. read more

I've never been to a movie here, but I love the FREE electricity for my EV. I just wanted to say thank you to the owners and the customers of Cinemark Legacy. I use their free EV chargers all the time. I will sometimes walk to a nearby restaurant or have a friend drive me home. I'm sure this is a nice theater, although I've never been inside. I want to thank the Cinemark Legacy customers for paying for my electricity. This is a terrific service that they provide to many people in the community. read more

Went to go see a rated R movie and me and friend were pulled out of the theater for an ID check (which should've been done before we went to the theater but there was no one at the ticket checkpoint). I showed the manager my ID and he said I wasn't of age although I was 17. When I proved him and the girl who was supposed to be at the ticket checkpoint wrong, they continued to be very rude after. I wasn't even able to be issued a refund for them causing me to miss part of the movie, just a movie pass. I went back a couple months later and they told me I wasn't of age again!! Not sure if the employees don't know simple math but I would recommend attending a different theater. read more

Visit continues to be good. I would recommend getting nachos from the traditional concession area and not the hot grill area. My nachos had too much cheese and they were soggy. I didn't want to waste my money or miss seeing my movie so I ate them instead of returning them. The theater seats were comfortable and popcorn was fresh. read more

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Is generally clean and comfortable at this location. I prefer the Plano West location however.

You must ABSOLUTELY watch every single detail when buying tickets online. Selected a date one day away and while it was in process the application changed the date to the current date. Showed up at theater and was denied entry. No wonder theaters are going out of business. read more

The pandemic and probably the nearby "dinner theatres" are really having an effect on this theatre. (even though covid is done now). The theatre is just poorly managed. The guy taking tickets is sitting in his seat with his head down in his arms sleeping. lol.. The theatre has nice seats but man, it smells like a Strip Club, the theatre isn't clean (there's popcorn everywhere). There is staff here. Most are all huddled IN FRONT of the concession stand talking to each other, while the "ticket taker" is sleeping and one unfortunate worker is slaving away behind the concession. The separate kitchen to the left which has been closed since the pandemic is still closed. to be honest, I haven't been here in a long time. I go to strike and reel and to Alamo Drafthouse, but this was the closest place i could find my movie at the time i wanted. That said, I doubt I'll be back. There's just to many other options that blow this place away now. BTW. I am a very frequent movie goer, i see two movies a week on average. Cheers read more

I really wanted a good movie experience to watch Oppenheimer. I researched the 70 mm filming of the movie and wanted to watch it at IMAX. The schedule was booked for the next week so the next best thing was XD. All of the reviews said this Cinemax theater was the best place to go, and I wasn't disappointed. The theater did an excellent job serving us and showing the movie. I was so impressed with the Concession stand attendant Paris that I promised him I would recognize him in this review. Besides making sure he found out not just what we were ordering, but what we really wanted and how we wanted it. Then, when he made sure to check the temperature of our hot dogs and ensure they were the proper temperature, I was blown away at the level of service. Great job Cinemark. Take good care of Paris because if you don't, I'm sure someone else will, he's an asset to your business. Paris read more

I dig Cinemark theatres. I went to my first one in Columbus, OH last November and loved my experience. Last month, I decided to take in a couple of movies during my vacation in Dallas. Both times, I came to the Legacy, which was the closest Cinemark by the hotel. Both times, I caught a matinee. On Sunday, it was Green Book. On Monday, I watched Spider-Man: Into the Spider-Verse. The former was outstanding. The latter was pretty good. You purchase your tickets from a kiosk outside before you enter the theatre. It's cool. You also choose your seat. I used cash one day and a credit card the next. Alternatively, you can use the kiosk inside to pay for your movie. If you need to access the washrooms before hitting the concession stands, you need to go through the ticket-checking person first. I wanted to visit the women's restroom before getting popcorn and a beverage. He was kind to let me in without checking my ticket until I did it again with my popcorn and beverage with me. Nice! There is a ton of parking at this movie theatre. You have nothing to worry about. The concession stand lineups are short and move pretty quickly. I got a small Diet Coke and a small popcorn. The popcorn was the perfect size after having eaten lunch. I had half my drink remaining by the time the movie was over. The carpet in each theatre has the row letters marked. You can't go wrong. Each leather chair has an assigned number. You see this label twice on either side of your comfy chair. It reclines. It's wide. It's heavenly! The screen quality is sharp and crisp. The sound is excellent. I loved my experience here both times. I felt at home, but with a bunch of strangers watching the same movies as I was. I like this Cinemark. If I am back in Dallas again, I'd return here in a heartbeat to take in another movie. (70) read more

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The bar was closed so we had to wait in an extremely long line just to order drinks. An associate named jasmine was sweeping the floors and picking up the trash and throwing it over the counter right next to me. She didn't even apologize that was absolutely unsanitary and disrespectful. read more

the best seat in usa cinemark theaters surprises with its innovations in all its buildings read more

Cinemark Legacy and XD - Cinema Near Me - Plano, Texas

First post Covid movie and may be my last... gone are the days of popcorn refills when you buy the large/jumbo size. Also gone are the combo deals where you save pennies. Party of 4 is a $60 experience now and would be worse if we buy a larger sizes or a refill. A dying industry that is doing everything possible to accelerate its departure read more

i mean...it's a movie theater, you get what you expect. the luxury loungers are nice, although i wish that they would lean back more so that i were more horizontal LOL. the armrests do lift up so that you can cuddle with your neighbor if you want lots of concession options and even a bar with alcoholic options. everything is overpriced of course. i like the snack pack which is a small soft drink or icee with a kids popcorn which is a perfect size for just me read more

Four years later and this location is still our favorite "go to" movie theater for all the same reasons as before. Its easy to buy tickets, we love the assign seating, the popcorn is always fresh, there are no questions about our cola cherry icee mix, the theater temp is always comfortable, and the lounger chairs are super cool!! All you need to do is to pick a good movie, Cinemark does the rest to make it awesome. read more

Cinemark Legacy and XD - Cinema Near Me - Plano, Texas

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Wohoo..Great place to hang out . I avoid crowd and try to watch my movies during workdays with family. This place always treated me well. Most time its just us .Entire theater experience for family..LOL. Front staff are quick and resourceful. Try to use Tuesday's..(5$ days) Sign up for emails and keep receiving consitent coupons. Good luck. read more

I usually love going to this theater. Most cuz it's walking distance from my house. However, they need to get a handle on their environmentals. I went there last nite and the theater was stuffy to the point of being uncomfortable. My legs stuck to the leg rest. When I left my back, seat and legs were all sweaty. What's strange is that just a couple weeks ago the room was chilly and I had to wear a hoodie to be comfortable. A situation I'd rather have to deal with cuz I can wear the hoodie. Too hot and you can't do anything about it. This isn't the first time I've been there when the rooms been warm. It is definitely one of the worst experiences I have had there. read more

We're recent transplants to the Dallas area and LOVE going to the movies. We had a regular theatre chain that we frequented in Austin, but thought we'd try Cinemark, as it's literally 2 minutes from our house. We ended up liking it, so we became MovieClub Members...When you become a member you get discounted movie tix and 20% off concessions. Additionally, you earn points for swag and free tix. There is a monthly fee, but you earn 1 free ticket every month, so basically the membership is free! AND when you buy your tix online or on the app, the online fees are waved. So,being a Movie Club Member is da bomb! Ok, this theatre: When you walk in, the first thing you notice is how clean it is. As you make you're way around the concessions area, they have a "restaurant" section, where you can order a meal. You can choose from a pizza, burger and fries, wings (really good), restaurant style nachos, etc.. There's also a coffee bar and Paciugo's gelato. As you make you're way around, you'll find a bar, where you can order a Jack and Coke icee, what?! YES! And finally, of course, at the last counter, you can order standard movie concessions as well as movie gear, i.e. t-shirts, stuffed animals, blankets, cups, etc... Needless to say, we are now regulars here, regulars as in we're here every week! read more

Cinemark Legacy and XD - Movie Poster... - Cinema Near Me - Plano, Texas

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Great movie theater. Comfortable reclining chairs, large bright screens, excellent sound system. Large concession area with plenty of food and beverage options. Plenty of theaters and show times for movies. Plenty of parking in a well lit parking lot. The theater is accessible from the highway or back neighborhood. Bathrooms are clean and well tended. I go to the movies a few times a month and this is always my fist choice theater. read more

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There's no much to say about this cinemark. They have the reserved/recliners seat. They have a couple of concessions for crazy days/nights. I believe they sell booze which is a win! It was pretty clean the other night. Employees seemed to be doing their jobs. Sound and picture were great. Bohemian Rhapsody was amazing! The only con I can think of is that it's not as close to me as other Cinemarks. Totally recommend this movie theater. read more

I never knew this location existed until my friend invited me. This theater has an old school feel to me but it is very modern. Something about this theater brings back childhood movie theater memories and I like that. Now on to the inside, the chairs that have motorized control for reclining. I thoroughly enjoyed this! If I didn't want to see that movie, I would have been sleeping. I was super comfortable and happy. Overall, I'd come here again. read more

This theater has everything: arcade while you're waiting, Starbucks and gelato, the regular faire popcorn, icee, nachos, and candy. If you want more of a burger, chili nachos, potato samosas, or even chicken wraps... you got it. The seats are awesome with recline and lotsa space. I love how you just use the self purchase screen and pick your seats. Really can't make the viewing experience any better! My only complaint is I had to wait quite a bit for my chai latte.. other than that, no complaints! read more

When I go to the movies I spend LOTS of $$$ on the best seats and concessions. When I'm charged $6 for a Large Drink and $7 for a large popcorn I get upset that Cinemark no longer gives a free refill. Margin on those items is ridiculous, and it feels a little cheap of Cinemark. No wonder why some people try to sneak snacks and drinks in. It's a joke. read more

Thanks Brian (customer service at front of theater) for helping my girlfriend get her ticket. You sure are awesome, and you helped make our night special. read more

Those reclining seats are def a game changer. The theater was clean, plenty of seats to choose from, with more than enough space in between them. Watched a kids movie and didn't have anyone kicking my seat! It also various arcade games to occupy that preview time. It was busy when we went, but didn't have to wait long at all to get some snacks. Will be back. read more

I went with my brother to watch Oppenheimer and we arrived at the correct time and the movie didn't start until 15 minutes after scheduled. Make sure to bring some entertainment for the millions of commercials. Besides that it was overall nice I enjoyed the seats they were very comfortable and the movie was in high definition. read more

Great studio but sadly their legendary arcade now sucks. Been coming here nearly 20 years and always arrived early to play Pac-Man. Sad to see along with some other goodies are gone. The movie experience era is over read more

Saw 2 movies over the holiday love the heated seats and the parking is easy. But this place is dirty and poorly run. Even the first showing the bathrooms and concession area was nasty. Thanks but I'll travel to Wiley read more

I love watching movies at the Cinemark Legacy in Plano TX. The Theater is big and they have the most comfortable seats. The seats are powered recliners so you can relax in luxury while watching your movie. The XD experience is amazing and they have high quality sound systems. Another thing I like about this location is that it plays a lot of different type of films including international ones. On Friday night, I went to watch an international film and was able to get good seats an hour before the show. They have assigned seating which is convenient especially if you buy the tickets early. Great place to take kids and family for movie night. The staff is friendly and helpful. The parking lot is huge so it's never an issue finding a parking spot. The theater rooms are kept clean and tidy. I'll be going back to watch a few other movies during this holiday break. read more

Movie theater is great! We go here all the time however, I came here to give a huge shout out and thank you to an employee named Anthony. Thank you for going above and beyond (and getting down and dirty) to help out my son and I! A lot of employees these days wouldn't have stopped their job to assist another so we are very happy you were on the clock this evening! Thank you and stay blessed! Jurassic Park 4.5/10 Top Gun 10/10 read more

We love this theater since it's tucked away and never really too busy. The one thing I wish they had is automatic doors. My son and I go to movies here frequently, and he's in a wheelchair. While the staff is super accommodating, I always have to ask for help when I'm there which is we could avoid if there was an automatic door entering the theater and theater rooms. I've written to corporate about this but there's been no reply. We do enjoy the food and the staff is always friendly. read more