Is there a rate lower than one star? Do NOT go here. I looked up nail salons for my elderly mother and I to get mani/pedis. With the limited selection in this small town I found this establishment. First, they rushed my mother and me to sit down to begin the manicure portion, but then they wanted her to move to pedicure chair before completing the manicure. I had to stop my manicure to assist her walking to the pedicure chair. They did not want to assist her at all. As soon as I turned around to continue my manicure, another patron was already sitting in my place, with my handbag right there, next to this unknown Individual !!!! They didn't even bring my bag over to me with my half melted off gel finger nails!!!
I was then scuffled into the pedicure chair and waited for another 15 minutes to get any restart of service. They then plopped a soaking bowl of acetone in my lap to soak my fingers in while one of the employees began the pedicure process. Fumes were in my face and acetone spilled in my crotch as she aggressively moved my feet around. So as I am sitting there with wet acetone crotch I was completely stressed out watching over my elderly mother flinching as they cut back her nails and cuticles. They also simultaneously worked on my and my mothers fingernails while doing the pedicure. This was awkward for us, as the employees refused to switch sides and this required our arms to be stretched a crossed our bodies. Most uncomfortable for this Wounded Warrior and my elderly arthritic mother.
Moreover, when we went into the separate room for our eyebrow wax, they had my mother ambulate with the toe spreaders in, slick lotion our feet, and walking barefoot on the disgustingly dirty floor! By the way the gentleman employee that works there was barefoot the entire time and watch videos on his cell phone at an extremely high level. Not relaxing at all!!!!
I was under more stress just being there and hoping to survive. I was so afraid my mom was going to fall. Once we arrived to the wax room, the blanket was creased and wrinkled from the previous client-obviously not changed and the white towel at the bottom was covered in tracked dirt. Yuck!!!! We were then left to our own devices to gather our bags, hold our shoes, mom walking with her cane, nearly ice skating across the floor; thank God for the dirt for some semblance of traction.
We eventually did independently find our way back across the shop to dry our toenails, figure out how to turn on the lights and fans, and find a damn towel to wipe off the black scuz off our feet!!!I realize I am from a big city, but the practice in this salon needs some scrutiny by the Washington State Department of Health, American Disability Association, and someone with a God damn conscience!!! All this fine service cost 133 bucks!! Un-real!!!! By the way ONE day later, thumb nail has already pealed off! read more