Loved my experience working with Dana. She and her team were quick to reply with cost, details for work and eta for our appointment. Also, she came off as very trustworthy (something I know a lot of folks worry about) and had a great attitude. She came out to clean and inspect my fireplace and gave it a thorough cleaning along with updates on the current state of the lining; Unfortunately it needs to be re-lined (after 80-some years), but she recommended a company and provided additional details for us. Super happy with her service and plan to have her and her team out every time I need that thing swept! read more

Thorough, Considerate, Informative, Personable, and Local. They took special care to cover and protect our living room space and furniture. They explained the process of their examination complete with live video of our flue. read more

Excellent service that was prompt and honest. They were able to inspect and sweep our chimney at a much lower overall cost relative to a competitor. I would recomend to anyone else without a moments hesitation. read more

DO NOT HIRE! We had the service out for a sweep and inspection. After paying a deposit of over $400 for a repair they suggested we were met with a no-show and multiple rescheduling and finally a cancellation with a promise that our deposit would be refunded. Well- surprise! No refund and no replies to emails, calls and texts. A bunch of crooks. read more

- Easy to schedule - Good communication/reminders prior to visit - On time - Friendly - Scott took his time, explained his work, and provided maintenance advice read more

I had some work done on an outdoor chimney on a property I recently purchased. They were very responsive and easy to schedule with. When they came out, they found it wasn't as big of a job as they had thought. I felt they were very honest when they re-quoted me a better/fair price. They completed the work quickly and gave me some advice on how to maintain my chimney moving forward. I'd definitely recommend them. read more

Scott was kind and informative. He walked me through how to do everything on my own the next time I needed to service the gas logs and showed me which kind and type of replacement products I needed. The time he took to explain everything was well worth the cost which included a full camera inspection and sweep. Would recommend Scott and Dana to anyone. read more

Needed a professional inspection and sweeping of our chimney. Dana was very personable and quick to scheme an appointment. Price was reasonable and when Scott arrived that day he was prompt and very respectful of our condo and keeping it clean before, during and after the procedure. Explained everything and very thorough. Cinderfella is one of the few that uses cameras to document the condition of the chimney from top to bottom. I highly recommend this established family operation. There were other choices offered by the association but I am glad I researched them and found Dana and Scott! Please support them You will not regret it! read more

I have a leaking chimney and reached out on the strength of their reviews. Dana was very responsive and helpful. She helped me identify the likely cause and ultimately referred me to a mason she could recommend to do the job that she could not. I also asked her about sweeping our chimney and she helped me determine that with the type of gas insert we have, it's not necessary. I hope we'll have work for her someday, because I owe her one! read more

OUTSTANDING OUTSTANDING! Purchased a new house, needed a professional company to inspect/clean. I read several Yelp/Google reviews plus neighborhood blogs and Cinderfella kept coming up with fantastic reviews & recommendations from neighbors. Dana and Scott showed up on-time and walked me through each step of the inspection process. I'm a first time wood burning fireplace owner so they took extra time in explaining how wood fireplaces work. I was so happy with the friendly service and price! I highly recommend this company if you need anything done to your chimney! read more

Great service! I haven't used my gas fireplaces for some time now and CCF got me back in business. They even fixed my logs so that the fire burned appropriately and added embers. read more

Dana and Scott were friendly, professional, and took the time to explain everything when they came to clean and inspect our fireplace. We've never had a fireplace before this home, so they went over everything we needed to use it safely, what kind of maintenance schedule we should have, and even the most cost-effective way to update it if we want to in the future, since it turns out the fireplace isn't gas like we thought it was- it's wood burning with a gas starter. Highly recommend. read more

Had them out to do a chimney inspection. They claimed my flue liner was cracked and it needed to be replaced, and do not use the fireplace. In fact, they claimed there was evidence there had been a fire in my chimney. Received a quote of approx $5k to replace the liner. Had a second company out to do the same inspection. This company was recommended to me by my neighbor as he has known them for over 30 years. They could find nothing wrong with my flue liner. read more

I highly recommend Cinderfella for all your fireplace needs. The first thing I noticed was their excellent communication. I reached out to schedule an appointment for chimney inspection and cleaning and received a prompt reply letting me know that my message was received but that they were in the middle of a job and would call me back ASAP. As promised, I received a call a few hours later. Dana was able to schedule me an appointment within a reasonable time frame (many of the other companies I called for quotes made it seem like they were too busy to even want to deal with me). Their price was very reasonable and much cheaper than a lot of their competition. When they came to my house Dana and Scott were right on time and extremely friendly, personable, and most importantly knowledgeable - clearly masters of their craft. They walked me through their process and showed me everything they were looking for during the inspection and were able to answer all of my questions. They completed the inspection and sweeping efficiently. I enjoyed talking with them and they took extra time to give me recommendations on a fireplace grate, firewood delivery, fireplace starters and a guy who could replace a broken strap on the outside of the house for the chimney flume. I will definitely use them again when I am due for a cleaning next season. Outstanding customer service and outstanding quality of work! Thank you! read more

We just moved into our first home this year and wanted to get our fireplace and chimney inspected for the winter! The Cinderfellas team was so helpful in getting us scheduled before Christmas. They also arrived earlier than I expected, which was great! The fireplace looks so clean and bright now! Scott showed me how to operate the fireplace and also helped me browse online for some replacement logs since ours were old/dirty. Excited to have a fireplace for the holiday season and would highly recommend! read more

Fantastic customer service, fantastic quality of work. I cannot recommend them enough. I will continue to use them for our chimney sweeping/firebox masonry needs. read more

Dana is amazing and I am so appreciative of her and her hard work, even during some difficult yet personal times she was responsive and professional, I would tell anyone that needs their fireplace cleaned, call her ASAP! read more

I called Cinderfella Chimney Sweep and was able to get on their schedule that week. I received an email confirmation, and Dana called the morning of the appointment to let me know they were on their way. Dana and Scott arrived on time, were very knowledgeable, and did an excellent job of sweeping the chimney and firebox. They showed me the inside of the chimney using their camera equipment and did a good job explaining what they were doing. Everything was done neatly and efficiently. I received a complete report along with their recommendations. Pricing is very reasonable. I will definitely use Cinderfella Chimney Sweep again, and I highly recommend them. read more

I would recommend Cinderfellas to anybody!! Dana was very responsive and helpful prior to and during the actual chimney sweeping! As a new chimney owner, they gave me a ton of helpful tips, showed me exactly how to operate and get everything set up, and overall were very pleasant and efficient. Amazing service! read more

Cinderfella Chimney Sweep responded immediately to my phone calls and emails. I have never met a team of people who enjoyed talking about chimney's and fireplace health as Dana and Scott ! They were friendly, funny, and knowledgeable. They did a thorough inspection and they talked me through every aspect of the inspection. They did not try to sale products or services that I did not need and they were responsibly priced. I HIGHLY recommend this company for your chimney and fireplace care. read more

Fantastic experience with Cinderella! We purchased a new home that has a wood burning fireplace and we needed an inspection and to figure out if we could convert it to a gas fireplace. The team was absolutely wonderful, from start to finish. I waited just a handful of minutes for a reply to my Yelp message, and we were able to arrange a next-day appointment due to a cancellation on their schedule. They arrived early (!!!) and patiently answered all of our questions. They advised how to operate the fireplace, what we needed to consider to convert to gas logs, and even gave us a link to order from a well-priced local business. They even offered to let us ship the logs to their shop so they could set them up for us! Loved this experience. Felt very safe and I trusted them. Paid by Venmo without issue. read more

We had this team out to look at our fireplace amid selling it. The inspector for the buyer said there was an issue but provided no details. We were surprised as the fireplace turned on but we hadn't used it since our inspection two years prior. We also had a toddler in the house so we were very concerned with any issues for his safety. They were quick to assess the fireplace and offered a solution at a fair price. Very happy with the service and feel comforted that it's in a safe condition for us and the next people that live in our unit. read more

From the moment i spoke to the owner on the phone i knew she and her team would provide great service. her energy was infectious! The Cinderfella team was on-time, professional, careful to ensure the surrounding area kept clean. after evaluating my chimney they showed me a cleaning was not needed -- saving me money. They also offered me tips on some new things to buy -- from amazon not them. great service, decent price and trustworthy -- highly recommend! read more

Great service. Came on time and did everything they needed. Very knowledgeable and gave me some pointers. Thank you we will use you again and have recommended your services to our friends and family. read more

Cinderfella Chimney Sweep - Chimney Sweeps Near Me - Evergreen Park, Illinois

I was in a total pinch to try to find someone to look at my fireplace. Dana was helpful with trying to help me find someone for specific issue I was having and when I couldn't find someone they offered to help and take a look. Less than 24 hours later we had an appointment, communication was great and they inspected my fireplace and made sure everything was working properly. I would highly recommend them, Dana and he husband Scott went over and beyond to help me. Thank you so much! read more

Found the company from yelp, and reached out for a estimate after reading the reviews that they teach you how to use your fireplace. Well since mines is very old I wanted to make sure it was safe first. Not only did they break it down and cleaned it they informed me everything I needed to know and what to look for when using it. When I mentioned about later replacing and moving it to a new location they even gave me a contact person. The price was reasonable, they were early, (which is on time to me), and very friendly. I will definitely be using them in the future. read more

Cinderfella Chimney Sweep - Chimney Sweeps Near Me - Evergreen Park, Illinois

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Cinderfella was on time, friendly, and thorough! They swept the chimney and inspected the fireplace. We learned a lot about our fireplace. Thank you for the great service! The owner even got a picture with our pup! read more

Cinderfella Chimney Sweep - Chimney Sweeps Near Me - Evergreen Park, Illinois

Dana was great! She went out of her way to accommodate my clients during her busy season, even after a long holiday weekend. We were under a time crunch to get a chimney inspection done and she added us to her busy schedule when others said they didn't service the area. She took the time to explain everything after the chimney was swept and inspection was cleaned. She is definitely someone who I will be using again! read more

Well-informed, very experienced, knows what they're doing. A delight to hire this family-owned business to clean my chimney and help me get my fireplace in working order. read more

Dana & Scott were great. They swept 2 fireplaces in a house that we just moved into. They were quick, clean, efficient, and very helpful. We need a new liner in one of the fireplaces, and we're happy to recommend someone to help me get that fixed. We highly recommend! read more

Great service and really helpful. Fair pricing. Have used several times. Family owned. Highly recommend.

Arriving in his top hat, Rich, the owner and chief sweeper, could have stepped out of a movie. He was friendly and funny, yet professional and efficient. In less than a half hour, my wood burning fireplace was inspected and cleaned. He took the time to answer my questions about the best logs to use, and he recommended a company that installs fireplace glass doors. Would definitely use Cinderfella again. Chim chiminy Chim chiminy Chim chim cher-ee! When you're with this sweep You're in glad company. read more

Rich is one in a million. One of those old school guys that you wish will be around forever, but sadly, probably won't. He was on time and squeezed us in his schedule (even though we didn't ask him to) so we wouldn't have to wait forever. He inspected our fireplace and swept it, but he also told us about the fireplace, firewood and more. As new homeowners, this info was well worth the fee. Don't listen to the review that criticized Rich. First of all, this is the busiest time of the year for chimney sweeps. He was late, but he called. Most don't. Second, if you want your chimney swept, you call Rich. He doesn't fix fireplaces and never said he did. You want your fans fixed? Call someone else. And that cold air...it's fan. Not a heater! read more

So, I needed my chimney cleaned and inspected in a rental unit I have. I found Cinderfella on Yelp and I was very happy when I spoke to them about scheduling. They were very flexible and also made it easy since I would not be present for the visit. They told me they would teach my tenant how to use the fireplace as well, which was a concern I had. Everything went great and she called me after for payment. Smooth process, would definitely recommend! read more

Both Richard and Eric(helper) had pleasing personality. They were prompt in setting up the appointment and called 1 hr before arriving. It was not a special job, a routine cleaning but they made sure they left a good impression at every point -in their work, in setting up the appointment/rescheduling, arriving at work, answering queries. They gave a heads up before arriving. Once they arrived they finsihed their work in an hour, Rich adviced us on proper maintenance/use and even suggested a vendor if we want to make changes to the fireplace. When my father asked question he took time to explain each and every one of his query. IWe didnt shop around much so not sure if his price are fair or high. He is 70 but is more enthusiastic than most people half his age. read more

Excellent service at a very fair value! I called two other companies for quotes and I'm so glad that we went with Cinderfella. They are so knowledgeable and friendly - we were very impressed. We'd never had a fire place before and they took time to explain the ins and outs and gave great advice on how to maintain a clean, safe and well functioning fire place. My favorite part was that it was three generations working together - an excellent family business! read more

Cinderfella Chimney Sweep - Great fire in a clean fire place - thank you Cinderella! - Chimney Sweeps Near Me - Evergreen Park, Illinois

I just had three fireplaces cleaned and maintained by Cinderfella, and the care and the attention (knowledge and expertise!) was just as great as it was 14 years ago when I met Rich to do another building of mine. I was so glad to know Rich and his crew are still in the fireplace business. I would not hesitate to use them again and refer them to my friends for their fireplace needs. These are wonderful people at Cinderfella, and I also got a chance to meet Rich's daughter who is just as skilled as her father! Like father, like daughter. Great upstanding people. Great service and reasonably priced as well! Also, FYI, I'm a woman and this often means I get taken advantage of when it comes to quotes and pricing, but not with this company! Do not hesitate to call them. What are you waiting for? read more

They were quick to respond. I received a reasonable estimate on chimney liner replacement and some other custom work on the chimney. Took care of it in one day. Easy payment options. Very friendly, good experience and would recommend. read more

I had these guys out to clean/check my chimney. They were very professional and went out of their way to keep my house clean while they worked. Turns out my chimney is not functional but they were quick to tell me and not try to take my money for nothing. Also gave me recommendations on how to proceed if I want to have fire. Would recommend. read more

Awesome experience! Super responsive! On-time and did a fabulous job! Super attentive to ensure everything was left as they found it. Great recommendations in regards to our questions - where we would need to go for a chimney cap and a door for our fireplace. read more