Over the past few years I have spent hundreds if not thousands on vape products, both online and in…read morelittle stores. Although this stores prices are more than online, I do appreciate having a local store that stands behind their products and will help when they arent functioning as desired or designed. Ali and his uncle Abdul both knew their products and features of them.. they swapped out a defective beast tank on my spriv mod and gave us good discounts on some items for spending so much with them. We will continue to shop and recommend this store.

Warning, this company does not refund verified purchases or exchange the wrong parts. I asked…read morethe salesperson for a filter for my device. He didn't ask what type I need, just sold me the first one he grabbed. I came back five minutes later having realized he sold me the wrong one. He wouldn't exchange for the right one, but tried to sell me another one. I left furious I've been doing business there for ten years and they've alway been sketchy. Now they've confirmed they dont want your business and the don't have mine anymore. Bad policy and bad service.

Come for the smokes and stay for slots and a show. I've always walked away Happy and full. They…read morepull in some good show's keep an eye on the schedule.

I am a regular customer here and want to express my disappointment. The product I purchase has…read moreonly one other customer who uses it. The staff is aware of this. The other customer usually makes a large purchase and I return weekly for my purchase. I just tried to purchase my favorite brand and was told "I just sold 38 cans to him"......really, as a regular you couldn't think to save one can.....really? The next order is Thursday and it is Saturday..........Thanks. I realize a sale is a sale but this product is not a super seller and easy to find elsewhere in town. A little consideration goes a long way. Thanks again.

Great selection of cigars and the manager is super nice and helpful. They always seem to have the…read morebig cigars I like in stock and for reasonable prices. Check out the Gran Habano cigars if you are looking for a good smoke.

I don't smoke cigarettes or cigars, but the gentleman who works there most of the weekdays is such…read morea joy and he always offers the best service possible for your needs. He gave me a tour of the humidor, too, and it's beautiful.

I have been buying my nicotine vapes here for years, and when I smoked some times bought cigarettes…read morethere. My favorite part of the store in one corner, but not hiding is the paraphernalia. There's a little bit of everything from bowls, to pipes, to funny little bongs( i will-confess to buying to nude torso of a woman in silicon) And you can get every kind of bowl you want for your new bong, because their choices are immense and quite pretty!!

Everyone , Make them tell you the price before you hand them any money or cards…read more I asked for a carton and when the price was significantly higher than the arco by my house. I asked what the per pack price was She looked it up and I said I didn't want to buy them, but she said she already ran my card, gave me the bag and said I could go up front and talk to Tina. Tina said sorry all sales are final. Tina I hope you enjoy the extra 40 bucks and have the day you deserve.

Always love these Lit Cigar Lounge events. I always learn something new (life long learner) and you…read moreget exposed to so many different perspectives. My favorite new drink - Highland Indulgence! I asked to add it to the cocktail menu. I have a new go to cigar - Avo XO Legato Toto. Such a smooth cigar - wow!

5 stars! I fashion…read moremyself as a cigar aficionado and we disappointed to learn there are no public cigar lounges in Seattle. The two closest to the city are both inside casinos, so I opted for Lit Lounge. So happy I came here because I love this place! It's not a big spot, so if you've got more than 3 people, seating may be a challenge depending on when you arrive. But once seated, the service, the cigar selection and the drink options were top notch. The pricing of everything I consumed was also reasonable, so I was a happy camper. Highly recommend if you're in the PNW and need a cigar.

They have what's you need! services friendly! Walk in the greet you kindly how can I help they say.read more

The Xhale store has become a most distressing place to deal with. All the former employees are…read moregone, like Dalton. The new staff are the most uptight, difficult, unpleasant sorry bunch of people you'll ever have the misfortune of meeting if you decide to shop here, which I hope you don't. These are Xhale's new mottos: It's not my problem I don't care All sales are final Xhale has already lost half their customer base.. Hours go by, and no one comes in. The people that patronized Xhale liked to shoot the shit with the employees, and vice versa.. You can't do that anymore with these new people. The sense of being on the same level as the guys working there that's gone.. Nobody feels simpatico with these uppity, frowning new people. They look at you like a disapproving parent... Don't go to this store anymore. They've lost the groove...

Great selection and friendly, knowledgable staff. Took a lot of time to explain differences and…read morewhat I might enjoy.

Friendly staff, great environment, excellent selection of cigars. Very satisfied with my purchase…read more I will definitely keep going back to this place.

I've been going to this place over a year at least. I like the cashier he's a nice guy but they…read morestarted selling faulty products. I've purchased two geek bars right after another and they were both faulty. The first one I thought okay it's probably a one time thing and didn't even go back to address the faulty product, but the second one I went there and told him it was faulty and he said everything is final and I couldn't exchange. The problem is that after about 20 puffs all I can taste is the battery no flavor. So I essentially wasted $76 within a week, which is disappointing and never going back again!

I will always visit and purchase from this smoke-shop. The owner is the only person there,…read moreEVER..... and despite losing the first location in Redmond to a fire, he opened up a new shop and has always been friendly, respectful and professional. I always leave smiling and with a mint in my hand. Good selection and great service!

Really cool and friendly owner! I'm always able to find whatever I need here, even when a lot of…read moreother shops were having trouble with tariffs. Glad they sell foggers! Affordable prices as well.

Mr K inside is always friendly and kind. There's a good selection of pouch and canned tobacco and…read morenot many places sell as many cigars Thanks guys

Came to my second home away from home, and this location was in Seattle…read more This location was smaller than the ones here in Texas, but still had a huge selection. The staff very friendly and VERY helpful. I do not know if you know, but in Seattle, they charge a crayz tax for liquor (not beer and wine). The staff member had to point it out to me, or I would not have known. In addition, they are not allowed to sell THC drinks because of rules and regulations. I don't think you can blame Total Wine for that, but I am sure people do. HOWEVER, they do try to hide the true costs when it comes to liquor, and that seemed a little sketch. If we see a large price sign, that usually indicates a price, and that is not how they did it there. However, the prices there are still the cheapest, so whether it was Texas or Washington, Total Wine is still my favorite place to buy drinks.

I usually shop at Puyallup or Federal Way location as they are closer to home, however Bellevue is…read moreright next to my work. So it's convenient at the end of the day. I must say the last few times I've been in there the customer service needs some work. When you ask somebody how they are or say hello you assume you'd get a response ?? Nope! Literally crickets. Nobody asked me if I needed help. I wasn't greeted when entering the store, the other locations are always way busier and always say hello and go the next step to ask if I need help or they can point me in a direction . Working in customer service myself; it's not hard to give a smile and say hello. Select selection is great most of the time.