They don't honor the discount coupons they put out. They don't mention the $8.00 excise tax which…read moreis tacked on in the final bill. It is a shame Amazon doesn't sell tobacco.

I have ordered from them on and off for quite a few years. I had an issue with a purchase only once…read moreand they handled it quickly and to my complete satisfaction. On my experience I would recommend them.

I am honored to be the first Yelp review of this establishment. Let me say, It's a whole 'nother…read moreworld. The staff is awesome, so helpful, knowledgable, nice, funny, and lowkey hot (HMU 973-727-5134). They have a wonderful selection of all the pieces you could ever need to puff puff. You can even sit down at the booth and vibe. Sometimes I go here just to hang out. Lehigh students even get a discount. Have purchased a wide range of products - from bongs to lighters - and they were worth every penny for a reasonable price. Whoever owns this place, or if you work here, you rock.

From the owner: We offer a variety of glass, vape, hookah and other smoke and novelty items at the absolute best…read moreprices around!

SOLD BROKEN PRODUCT I went to primal for my first time on…read moreFriday the 21st, it was a nice smoke shop I guess, kinda too small. Anyways I bought a glass water piece for 175 dollars but when I got home I noticed too late that the little handle to the bowl piece was broken off, sold to me that way. I didn't notice it at the time I guess, but it was still just annoying.

This place is wonderful. I've been shopping here for the better part of a decade. They have a great…read moremix of high quality and low cost products for the needs of many. The staff has always been very knowledgeable and kind. That said, during a recent visit (today) I noticed a few of the staff members not caring enough about the mask policy. Allowing the mask below the nose and having it half on. I respect everyone's right to feel however they want but it didn't make me feel very safe. I regularly go out of my way to support this local shop but I will unfortunately be shopping online until this Covid-19 stuff passes. They did have hand sanitizer ready for those that use it. Again, this is a great store and I recommend it to those that do not think that masks are important. Hopefully, I get to shop at my local store again very soon.

Wonderfully honest folks I will continue to purchase their products; their selection is best by far.read more

I bought some cigars from cigar international. I am not sure how I assigned up for a subscription…read moreat MyRewardsPuro which they claim they sent an email welcome letter. It was in my spam box, I found it. There is no mention of a monthly fee in that email. They are major scammers and try to initiate a monthly charge of about $14.95 in my account. Once I noticed that It was hell to get it cancelled. First Purorewards says they are going to send an email about your password which I tried multipl;e times and never got it. Then I got the run around from Cigar international back and forth to PuroRewards. It took my a few hours and several calls and transfers to cancel it. This should be illegal business practice. I hope a law firm bring a class action lawsuit against both companies. You would expect this kind of trickery from shady eastern Europe. I liked the cigars but would never do business with cigar international again. Just go to the local cigar shop and avoid the headache. this is the email by the way: Its time to spark up those benefits! $10 off your recent Cigars International purchase1 is ready and calling, so dont keep it waiting! Click below to fire up your rebate Claim my Welcome Reward You can view the Billing Details of your membership on your Profile page. For questions, email customerservice@mypurorewards.com, call 1-800-340-0579 or write us at Puro Rewards, P.O. Box 6175, Westerville, Ohio 43086-6175. To use your benefits visit www.mypurorewards.com. Puro Rewards is a service provided by BPA Sales, LP, which may, in its sole discretion, modify or improve any part of the service at in accordance with the Terms & Conditions. BPA Sales, LP's liability shall be limited to an amount equal to the amount paid for the service. BPA Sales, LP makes no warranty, express or implied, regarding the condition or fitness of services provided. BPA Sales, LP shall not be liable for punitive, special, indirect, incidental or consequential damages related to these services. Any dispute related to these services may not be made part of a class action and shall be settled by a single arbitrator under the Consumer Rules of the American Arbitration Association

Huge Selection. By far one of the largest collections you'll find anywhere. Plenty of TVs and…read morecomfortable chairs and the staff is extremely knowledgeable. Daily specials and also opportunity to buy some cigars for the troops. Definitely a must stop for any cigar aficionado!

BEWARE. you can be opt'd into the rewards program without knowing it. They will charge you $14.95 a…read moremonth for this "Reward". I realized it several months in and was told because i didn't opt out they were only able to cancel future charges and refunded only the current month. I am very disappointed with this tactic and will switch to CigarPage from now on