Stopped in for the first time. Nice to have something different. Had the half pizza and salad combo…read moreand my son had a cheese pizza. Tasted great and not so filling as to put me in a food coma after eating it. Rated the service as a 4 stars because the life water in the soda machines was out and the employee just kinda stared at me when I told him so he would know and address it.

Went in with the kid, pizza was on point, all the employees were friendly!! For being a quick…read morepizza place, it is pretty good.

Burnt chicken tenders. Ham on pizza needs to be called Spam, bc that's what it looks and tastes…read morelike.

When you live at the lake, your local choices for pizza is quite limited. The pizzas aren't that…read moreexpensive. They taste good sometimes. The main issue with living remotely and not having a lot of competition is putting up with issues that you wouldn't anywhere else. The staff have forgotten to make orders or even turn the pizza oven on. If this was happening to me more than once, I wouldn't go back. When you don't have a convenient second option, you have to deal with what you have. The manager has been very nice about remaking pizzas or making up for something that went wrong. I don't know how a business can forget to turn a pizza oven on.

Really great pizza and super friendly service! Love the drive thru - it's so convenient!read more

Quite honestly was disappointed by this order. Was told that this was one of the better local…read moredelivery places in the area... Yet the order was put together haphazardly, items were not described accurately on the menu, nor by the person taking the order, and food quality was mediocre. If someone is ordering a to go order over $25 like they INSIST -, it's downright stingy and mean spirited to not provide any napkins or silverware whatsoever. I understand Restaurants like to claim that they are struggling, but that's hardly a reason to be mean spirited and allow someone to spend over $30 in food and not put a single napkin into their delivery order. Let alone utensils with which to eat the food. That's just either lazy, stingy, greedy, or unthoughtful. The pita and hummus is hardly pita, whatever that giant baked dough mess was that got shoved into the bag, unsanitary without any proper protection - was bland, and fat to doughy and heavy to be proper pita bread. They don't have lemon for the seafood or shrimp, and the cocktail sauce is in little ketchup packets made mostly of chemical ingredients, no real food content and not healthy. And again with the stinginess, they provided two little tiny ketchup packets for 10 shrimp. So not enough even for the shrimp that you've ordered. It basically allowed me to dip for shrimp. Was told that "everything is made fresh" but I think that they're deceiving themselves that this is wholesome, edible food. The cannoli was soggy and inedible. We threw out half of it. The bread mess was bland and again, not proper pita bread, shrimp was fine but with no lemon or cocktail sauce, just bland fried shrimp. Nothing special. On top of that they had a seven dollar delivery fee despite the fact that they are five minutes away from where we were??!? In NY and Boston delivery upcharges are three dollars or five dollars, so seven dollars in Roanoke Virginia just feels again, unnecessary and greedy. So for approximately $25 worth of food, if you're also paying the driver, you're spending a $12 + upcharge for mediocre food with no utensils or napkins or proper condiments. Definitely do not recommend. Thank you.

If you're in the mood for some fried chicken, this Zaxby's is one of the best fast food restaurants…read morein Roanoke. My wife and I DoorDash regularly, and this location is consistently one of our favorite places to pick up from. The staff is always friendly, professional, and respectful. More importantly, delivery drivers are acknowledged and treated like valued partners instead of an inconvenience. From management down to the frontline employees, customer service here is outstanding. Orders are usually ready on time, communication is great, and even when they're busy, the staff does a great job keeping things moving. The food is also consistently fresh, hot, and made correctly. Whether you're ordering chicken fingers, wings, sandwiches, fries, or Texas toast, the quality is always solid. In a time when good customer service seems harder and harder to find, this location continues to stand out. The restaurant is clean, the employees work hard, and the overall experience is always positive. This is exactly how a fast food restaurant should be run. Great food, great people, and excellent customer service. Highly recommended!

When I arrived at Zaxbys for an early dinner I had no idea how it would be. All I had seen had been…read moretheir commercials on TV, but this would be the first time that I actually would be visiting and eating there. From the outside, the restaurant's building looked clean and inviting. Cars already were driving up to the drive through window and putting in their orders. And a few people were dining inside as well. I noticed that the windows and the glass door were very clean, and this fact gave a nice first impression of the restaurant. Once inside, I noticed the cleanliness of the place and contemporary, comfortable furniture: booths as well as tables and chairs. The color combination of gold and black made the place look elegant yet relaxed. The decor was minimalist with a wide screen color TV and a few signs decorating the walls, and a nice lighting treatment that came down from the black ceiling above. When I arrived to the ordering counter, I noticed all the employees were working very motivated and with a purpose, all doing their assigned duties enthusiastically. A young lady up front greeted and welcomed me with a smile and seemed very happy to hear that this was my first time here. She gave me some time to review the menu that was placed where all fast food restaurants have them. I ordered the Zaxseas Surf & Turf combo, and a Chocolate Chip Cookie for dessert. The order was efficiently taken and I paid with my credit card. It contained 3 Chicken Fingerz, 8 Shrimp with Zaxtail sauce, Texas Toast, Crinkkle fries, and a small drink of Dr. Pepper. Everything in the order came out so fresh and hot. The Chicken Fingerz were crunchy in the outside and juicy and tender in the inside. Same with the Shrimp. The Fries were also very well fried and freshly served. And the sauces were amazingly delicious. As I was leaving, I saw who seemed to be the manager seated at a table interviewing a young lady. I didn't want to interrupt, otherwise I would have told him how well he was running this restaurant. I just had an amazing dining experience here and this was only my first time. I highly recommend this place and am looking forward to coming back soon in the near future.

This place was good. I am visiting for the Mtn Bike National Championships and it was hard to find…read morean Italian place. This place came up and the food was super fresh and was good quality. The server was extremely nice and friendly.

This used to be my go to pizza place but the last pizza I ordered will probably be the last pizza I…read moreorder. The man on the phone sounds like an authentic New York accent which added to the charm of placing a to go order. But the recipes have changed and the quality of the ingredients is sub par at best now. It was a simple cheese pizza (I had to order a large because I was told I couldn't order a medium on this particular day, strange). The crust was like cardboard, the sauce tasted like a can of tomato paste with no seasoning whatsoever. The cheese was not real cheese because despite being cooked it still was in its shredded form and not even melted, just sitting on top of the sauce in an oily sheet. I hardly see anyone eating inside this place, the roanoke location seems to be busier but the ingredient quality must be improved.

We stopped here on a whim after getting some work done in a coffee shop nearby. We were SO…read moreimpressed. Cute and classic interior with good music. Our server, Taylor, was so fun and energetic. She was helpful and quick with service. She seemed like the only hostess/waitress/bartender/manager on that day, and despite running around to take care of everyone, she maintained a great attitude and seemed to really care about every customer in the building. The drinks here are made with LOVE (Thanks again Taylor ). The food was fast and delicious. I recommend the fried pickles and the calzone!

We had a very disappointing experience. We ordered two pizzas, one pasta, and an appetizer and…read morewaited 45 minutes with absolutely no communication from the staff. During that entire time, no one checked on us or provided an update on our order. After 45 minutes, I went to ask for an ETA and was told by the hostess, Anita, that she had "no idea." Ten minutes later, I asked again, and she checked with the pizza makers, who said everything would be ready in five minutes. We explained that the only reason we ordered the appetizer was because we were hungry and expected it to come out before the main meal. Since it clearly wasn't coming first, we let her know we no longer wanted the appetizer. Ten minutes after the promised "five minutes," I went back to ask for another update. At that point, the hostess stated that our entire order had been cancelled and no food would be coming out. I explained there had been a misunderstanding...we only wanted to cancel the appetizer, not the entire order. We had been sitting there for over an hour waiting, so obviously we had not intended to cancel everything. The hostess repeatedly cut me off, insisted we had cancelled the whole order, and was extremely rude throughout the interaction. She then told us our food was sitting behind the counter if we wanted it. When she rang us up, she initially charged only for the appetizer part of the order. After I clarified again that we still wanted the pizzas and pasta, she re-rang the order for over $50. To make matters worse, the restaurant was uncomfortably hot (over 80 degrees inside.) My toddler was so hungry from the long wait that my sister had to walk down the street to Food Lion to buy her something to eat while we waited. The most frustrating part was that no one ever apologized, acknowledged the excessive wait, or seemed concerned about what had happened. After all of that, we finally got the food home only to discover that it was both cold and burnt. Delays happen, and we would have understood if the restaurant had simply communicated with us. Instead, we experienced poor service, rude interactions, no accountability, and disappointing food!

I've eaten at many family-owned restaurants, many of which have been Pizzerias, but never have I…read moreseen such a close family relationship, of family members working closely together in the successful operation of their business. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Lil' Cucci's Pizzeria, now located in Roanoke, Virginia, is the perfect example. I met the head of the household, co-owner Maurizio "Joe" Cucci, right after placing my order for the very first time with his daughter, who works at the cashier counter, taking the orders and charging for them. As I went down to the open kitchen large window to see them working making the pizzas and other Italian delicacies, Mauricio warmly greeted and welcomed me and introduced himself. He is originally from Sicily, Italy, and came to this country in 1978 when his late brother Victor brought him over. And together they created this Pizzeria which they kept all about friends and family. But then he immediately asked me for my name and where was I from, just as two friends who meet for the first time and begin establishing conversation that will later turn into friendship. This is the difference between this pizza shop and others. Here the owners and employees are genuinely interested in their customers and treat them as friends of the family, and the business just comes naturally from that warm relationship that he establishes and maintains with his customers which he knows and greets by their first name. After being in business for many years, they had the opportunity of purchasing this land and build their own pizza place building. And their customers enjoy the friendly relationship he has with them as much as they enjoy their pizzas. And their loyalty is such that they are open only 3 days a week: Thursdays Fridays, and Saturdays from 11:00AM to 8:00PM on Thursdays and from 11:00AM to 9:00PM on Fridays and Saturdays. But on these 3 days the place is continously full. His son is by his side making the pizzas and his wife helps out making sure the orders are handed to the right customers. I ordered a House Salad to start with and a Small 12 inch Lil' Cucci's Special Pizza, together with a Dr Pepper softdrink. And waited in front of the window watching Maurizio making pizzas, and directing the whole operation, and at the same time talking to me about his family and business. I invite you to view my photographs and videos that accompany my review for a better sense and feel about the ambiance of the place and look of the food. All I can say was that my salad was so crispy and fresh, and my pizza was so good that I ended up eating the whole thing. I left after saying goodbye to Maurizio and his family having discovered the secret to their success. Their convenient parking lot was almost completely full by then, and more customers were arriving, picking up their To Go orders, or dining in or in the outdoor patio. I highly recommend this place not only for their amazingly delicious food, but for you to see for yourselves and experience first hand the epitome of customer service.

Our favorite spot for good NY pizza! We come here all the time. Extremely friendly!read more

really solid bar food!…read more I love the vibe here and the atmosphere makes you want to stay awhile. Definitely a great local spot if you're looking for good bar food and a fun, relaxed place to grab a drink.

We visited the Yard Bird Tavern in downtown Roanoke. Finding a spot can be a bit of a gamble;…read moreunless you're lucky enough to snag a space at the curb, you should expect to pay for parking. ​Atmosphere & Menu ​Upon entering, we found the restaurant pleasantly sophisticated, though it was nearly at capacity. While we opted not to explore the drink menu, we were eager to see what the kitchen had to offer. The menu itself is concise, focusing primarily on wings, sandwiches, and pizzas, supplemented by a few small appetizers. ​The culinary style is quite eclectic. They feature several unconventional toppings and flavor combinations that might seem a bit eccentric at first glance. ​The Culinary Experience ​I decided on a flatbread-style pizza topped with: ​Smoked chicken ​Pickles ​Peppadew-style peppers (which resembled small cherry tomatoes) ​A tangy, zesty sauce reminiscent of an enchilada base with an extra "zing." ​My wife opted for a "build-your-own" pizza featuring red onions, pepperoni, and bell peppers. Although she realized too late that she had forgotten to request light sauce, she noticed the oversight immediately upon the dish's arrival. ​Service Observations ​The service was a bit of a mixed bag. Our waitress was professional but remarkably brisk. She lacked the usual pleasantries or "small talk" one might expect, focusing instead on efficiency. While her haste felt a bit impersonal, I couldn't complain about her attentiveness--she was incredibly prompt at refilling my iced tea the moment my glass was empty. Make sure you bring your pocketbook this pizza brings a sting at the register.