Food was awesome. Sauce and cheese were good and other toppings. The atmosphere was very diverse with many logos of Cicis everywhere. The service was top-tier with Spanish speaking employees. If you don't speak English and only Spanish this might be the place for you! read more

Staff is friendly. Pizza and Salad bar are Delicious. They also give Senior Discount read more

I sometimes go here after church. The food is meh. But the only thing that makes it good is the parmesan cheese. The soup gives off some comfort. If you're sick, Go for the soup. Best. thing. ever. The service sometimes comes along to pick up your empty plates. They also pick up trash and sweep it up off the floor. The ambiance is a tad bit too noisy, though. Especially in the opening hours. There is a play area which is sometimes PACK TO THE BRIM with kids. When I say the only issue is the noise sometimes, I mean it. Everything else is reasonable at the least. read more

Saturday around 6:30pm. March 30, 2019. My grandson wanted to come here after his football game. When walking in I noticed some redecorating had been done. There were quite a few people there but it wasn't booked up. I didn't eat but I just look past all the pizza and everything looked okay. Went and sat down while my grandchildren and daughter ate. We were getting ready to leave, me and my granddaughter went to the restroom. Need I post any more pictures? these two pictures alone is enough to never go back again. Can you imagine the germs in this place, it's unhealthy! Anyway, it's a good concept but if y'all can't keep the place clean... read more

Cicis Pizza - Changing table - Pizza Near Me - Henrico, Virginia

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I don't know if it's nostalgia talking or if it's factual, but I definitely feel like Cici's used to be better when I was a kid. I have such great memories of going there with my mom and grandma, and them letting me borrow money for the arcade. Good times. Nowadays it just doesn't seem the same. To start out with the pizza is just so mediocre, I mean I guess you can only expect but so much when it's only $7 for all you can eat, which is a great price. I will say that they'll make most kinds of pizzas for you, if you ask. That was always a nice touch. I mean there's all different types. I always get the bbq pizza or the buffalo one. The cinnamon bun dessert is actually kinda good, by the way. It's just the pizza itself it's great, especially since some of them sit in the heating window for so long. At this location the staff was super friendly and helpful, they also kept the place looking very clean. Overall, it wasn't that bad of a time at Cici's, just expect to get what you're paying for, if you stop by here. read more

Cicis Pizza - Cinnamon Rolls. - Pizza Near Me - Henrico, Virginia

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We have always enjoyed Cicis pizza but today we will no longer be eating at any Cicis pizza. Here is what happened. We stopped in to eat around 2:50pm Sat. Sept 2nd at the 7516 W Broad Street, Henrico, Va 23294 location. The person at the register was very polite and friendly, No issue there. The issue is there was no pizza's to eat. 2 pepperoni slices, 2 curled up pepperoni with jalapenos (They were dry, very dry), 2 slices of an everything pizza and the full mac n cheese that no adult eats. I grabbed a pepperoni and a pepperoni with jalapenos thinking more would be put out. Well I couldn't finish the one with jalapenos it was that old. After eating the pepperoni pizza I looked and still no pizzas had been put out. I got a salad, eat it and still no pizzas were put out, I then got soup and ate it. They put out one pepperoni pizza. 12 in line after they put that one pizza up. I did manage to get one slice of it. I went to Cicis to eat pizza and was only able to get 2 slices of pepperoni and an uneatable slice. My better half got to eat the bread but stated it was bad and she got the one slice of cheese pizza what was beside mac and cheese (full pizza no one eating that was there before we even sat down to eat). She ended up getting a salad just to have something to eat. Customers at other tables were commenting that there was still no pizzas to eat. One at the table beside us stated loudly "There is nothing to "Fing" eat here, Lets go to Denny's and eat" After the customer stated that and me still being hungry I walked up to the cashier and asked for the manager. Again, he was polite and friendly. He got the manager and the manager asked what was wrong. I told him we had been there for 30 minutes and that there were still no new pizzas to eat and that I wanted the corp. office number so I can make a complaint. He refused to give me the number stating he doesn't know it and he wasn't filling to even try to get the number for me. He told me to go to the website it is there. He then wants me to tell him the problem and I try be basically belittles me, stops me in mid sentence and tells me the reason is due to a lot of customers grabbing pizzas. I stated there were never any new pizzas placed out for people to eat. 30 minutes we were waiting for pizza and only 1 pizza put out. As I try to state to him only 1 pizza had been put out and that was gone because everyone was wanting something to eat he again stops me and states we had an order for 30 pizzas. So now he basically stated the stopped all food for the customers in the store for a call in order. I again state that I want the number to the corp office and he refuses, I then asked him his name and he refused to tell me. This is not management material, this is an unprofessional person trying to cover his butt. Lastly I take a picture of him and he tells me I do not have the right to take his picture and demands me to delete it. He then threatens to kick me out if I do not obey him. I can take a picture anywhere I want, I can not post or publish that picture without his consent. That is why I have not attached his picture to this post. SO this manager has shown us the true colors of Cicis pizza. It's we do not care if our customers get to eat, not do we care about them. It's all about the money. This manager should be fired and should be contacting me and apologizing for the way he treated me and how he just ignored the customers. As loud as the one customer yelled the F word and going to denny's because there is nothing to eat he could have stepped up and been a manager. He has lied, insulted, belittled and threatened me just because I wanted to contact the corp office on how Cicis had nothing to offer for over 30 minutes. read more

Came in and the doors were locked at 7:39, guys behind desk waved and said they close at 8pm when the sign on the locked door said 9pm lol

I stumbled upon this Cici's while on a day trip to Richmond from DC. I had a whole day to kill and while on the highway I saw the restaurant's sign and decided to have lunch there. I had only been to Cicis's in Lansing, MI many years ago and always enjoyed it. For less than $7 you have access to unlimited food which consists of fresh salad, soup, made to order pizza and desserts. The pizzas are rotated out every 15 minutes to guarantee freshness. You can even request a custom made pizza to your liking. They also have free wifi so I was able to get lunch and complete some work while I was there. The staff was very friendly and the restaurant was very clean. I enjoyed my time there and would definitely return when in town. read more

Cicis Pizza - Pizza, cheesy bread and pasta salad - Pizza Near Me - Henrico, Virginia

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' CIcis Pizza Chain - what a legend! Beyond awesome memories made here. Value lives here :) ' - CMB read more

Cici's is cheap, fast, and delicious, the three most beautiful adjectives in the English language. It's a pizza buffet, with salad, pasta, and pizza-y desserts to boot. Considering the mass-production model of it all, the pizza is actually quite good, and it isn't just your typical fare: expect to see macaroni pizza, buffalo chicken pizza, spinach pizza, and all manner of other less-common offerings. They keep the pizzas coming continuously, so even if they don't have what you want now, they probably will in less than 5 minutes. Cici's is for everyone, though many families come since everyone can dine and get full on a tight budget. Whichever side of the "pro-kids/not-so-pro-kids" coin you're on will determine whether this is good or not. Staff members are polite and expedient. No issues there. It's a pretty simple affair coming to Cici's. Just be sure to bring a coupon to make it even cheaper, and come empty! You'll leave quite the opposite. Overall: 4.0 stars ------------- Pros: -Cheap, fast, and delicious. Didn't you read that already? -They keep the place clean and take up dirty dishes fast, quite a system they've got going for them. -If you have kids, they'll love it here. The TV and game room will keep them occupied when they aren't eating. -They've give out a coupon almost every month that lasts the whole month (2 meals for $10 or buy a meal and get a drink free), so cheap gets cheaper! Cons: -Lots of kids, so if you aren't a fan of them or the circumstances that arise from their presence, you're going to be a sad panda. -No alcohol, though for this much pizza, it's not that much of a downside. read more

Having seen commercials for years but never having a chance to find one in Upstate NY, I decided to check out Cici's. With any buffet comes initial doubts, but all in all I was pleasantly surprised. --Food: I got about 8 different slices, as seen in my photos. They're all pretty small and light, so thankfully it's all you can eat. My favorites were the square sausage and pepperoni, Mac and Cheese, and the Italian seasoned vegetable. Mac and Cheese is an odd flavored pizza, but somehow it works. My problem with some of the slices is that they were a bit tepid when I consumed them, but such is the fate of a buffet. I will say that for the variety of food offered, be it pizza, pasta, bread, or salad, you can't really go and not find something you like. I wanted to try one of the bacon or chicken pizzas but it didn't seem like there were any on the line when I arrived. They did have an apple crisp dessert pizza which I actually prefer to other chain's dessert pizzas as it almost tastes like a soft yet firm apple pie. The pizza itself isn't anything special in my opinion. It's moderately thin crust with a crunchy crust. They do have other types too like deeper dish slices, so if you're not a fan of the thinner crusts, wait a bit and you might find something you like. The quality of the pizza doesn't seem much higher than that of Pizza Hut or Papa John's, but the true appeal here comes from the myriad of options you have to choose from. --Cost: It was $5. You can eat all you want. You could easily bring your family here and eat to your heart's content for $20. (Unless you have a large family.) --Atmosphere: It's hard to tell how large plaza storefronts are, but Cici's is gigantic. If I had to guess I'd say there are about 50 tables, and the place is pretty clean. I was comfortable eating at a clean booth. --Service: It's a buffet that you pay at the door, so interaction among staff is a minimum. I will say that the woman that greeted me was nice and complemented on a graphic tee I was wearing at the time. --Overall: Cici's was more or less what I was expecting, but in a good way. The pizza isn't great, but it's not bad either. There are a lot of choices and it's inexpensive, which is a nice combination. The pizza isn't going to win awards, but it will get a 3.5 from me and I'll probably return at some point in the future. read more

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TL;DR: Cheap pizza for a cheap price If you come in here expecting high end pizza, five star service, or the nicest dining experience, then you came to the wrong place. Any time I go to food chains like this, I know what to expect. The food isn't going to be out of this world delicious, the services is going to be decent at best (Except the front of house manager. He was just a delight), but it'll be cheap and get me full. Cici's is nice because they've tried to make their buffet have a better assortment of pizzas (veggie, meat lovers, flat breads, dessert, stuffed crust). Again, it's not the tastiest pizza out there, but it definitely isn't bad. For $6/person, you can't beat it. read more

Cicis just keeps going downhill. They keep trying to fix them. But I feel like they are making it worse. Their pizza has always been bland and lacked flavor almost like a cheap pizza out of the grocery store. But over the years they have since then plummeted. This may be a great spot to take your kids. They can eat all the pizza they want and desserts too. Their wings were good. We had bbq and garlic Parmesan. The service was excellent. It's just their food man! Those cinnamon rolls are to die for! The brownies are great! But for about $7 a person. You are getting a great deal. read more

Cicis Pizza - Garlic Parmesan. We are em all. - Pizza Near Me - Henrico, Virginia

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Love this place best pizza ever and has everything you can think of I rate it 5 stars.

Clean, always fresh, SUPER FRIENDLY STAFF, smiley, cheap.. The service you got there is better than a very fancy five-star place, they smile all times, the offer you to prepare you own pizza if you ask.. Food is so good, and customer service makes it better. Never been to another branch, so I'm not really sure if it's about this branch or all Cici's. Spaghetti with red sauce is killing ! Try the white pizza...it's a must read more

Cicis Pizza - Pizza Near Me - Henrico, Virginia

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What an awesome remodel. Very fresh, lots of movement of product. Great value for the money if you're on a budget and want to fill up my on pizza, salad, pasta, and brownies/cinammon buns. Staff has got the fresh pizza coming out quickly and very receptive to requests. Management seems involved and hands on in providing a quality experience. I'll be back again. read more

We went on 12/08, the food was fresh and the restaurant was clean. Everyone wore masks when they went to the buffet area so definitely a safe option. Can't beat this price for what you get! The employees were incredibly nice as well, my kids loved it. read more

My fiancee and I were always teased in New Jersey with Cici's commercials but there weren't any nearby. We finally got to visit one at the Merchant's Walk a few months ago and we have been recovering from the chemical onslaught ever since. After eating there, our DNA structure got altered or something. Let me say this about Cici's - there should be an ambulance on call for the safety of the patrons. If you are diabetic and eat there, you will die. On a lighter note, I thought Cici's lived up to, or even exceeded my expectations. The price is crazy cheap for the sheer amount of american indulgence you can inflict on your body. Here's an example of what I ate there: -2.5 slices of white pizza -2 meat slices of "deep dish" -3 slices of macaroni 'n cheese pizza, -1.25 bowls of alfredo cavatappi -7 cheese bread sticks -2.5 wedges of brownies -1 apple pastry, only because there were no other pieces -2 cheese pastries -a bundle of gooey cinnamon buns -2 slices of barbeque chicken pizza I felt weird afterwards. It is like the first time you drink and don't know your limits and embarrass yourself in front of everyone. Clearly everyone else there were seasoned pros, keeping their cool by eating what they already know. We got owned so hard by Cici's dark food-magicks, my fiancee could barely drive back home. Food: Awesome Service: You can git yourself a Mac N cheese pizza made just for you in 5 minutes. Price: Welfare Feeling afterwards: Shame Final score: Awesome. read more

Had a craving for taco pizza and 5.25 and 15 min later I satisfied it. Medium pizza is big enough for 2 meals and yes, you get what you pay for, but that's not always a bad thing. 3 stars for food 4 stars for super friendly service. Greeted at the door with a smile, opened the box to show me my pie then 3 or 4 employees said goodbye and have a nice day. Made my experience 10x better read more

Cicis Pizza - Taco pizza loaded up with toppings for 5.25. - Pizza Near Me - Henrico, Virginia

Came for a late lunch, and it was a great. Very fresh and well-baked pizzas, good choices, and clean. It had been awhile since going to a Cicis and I'm coming back and bringing the family this weekend. read more

Ci cis in Merchants Walk on West broad Street is the worst very dirty disgusting bathrooms the pizza taste like cardboard with cheese Go to to Stevie bs in Hanover if u want a great Pizza buffet The service is awesome and the pizza is deeelicous read more

My son's party of five were out and some were hungry, They decided to stop in. 3 were hungry and 2 were not. They told the people not eating that they had to leave because it is a buffet and they could not watch them, implying they were going to take food. This policy is rude and inconsiderate. Embarrassing people is not a way to have goodwill. Very disappointed in this treatment. I will not ever go back to this location if this policy is still enforced. Never had any issues at the Ashland location. read more

Managers didn't care when people threw sauce that went on the ground or didn't pick it up or say sorry or give us a refund and workers asked for our plate constant when eating read more

I really enjoy Cicis only because I crave their spinach Alfredo pizza. The staff is always friendly. The food is fresh. And they keep the place pretty clean. read more

I am highly disappointed. I attended this location with 6 other people, and was STILL required to pay for my buffet after I informed the staff that I will not be eating. However, I was told that they enforced a new policy where no one was allowed to sit in without purchasing a buffet. Therefore, I was forced to pay just to enjoy spending time with my friends without even eating. I had to pay for a buffet that I did not even touch... extremely disappointed & unsatisfied.9 read more

Food is barely palatable. Good place if you've got a bunch of kids in tow, I guess. If you are an adult, skip it.

Food was decent but pizza toppings were sparse and almost to the crust. Place was very clean. I was kind of upset that wifi was advertised but not working. read more

Their pizza is good for the price and the desserts are really awesome. Buying a soda makes it a little mor pricey but is still a good deal for the family. read more

Good pizza, great price! Good if you have a family or big group that is craving pizza. Lots of different pizzas to choose from!

My wife and I were treated great. Both over 55. The food is fresh, bathroom clean, that means allot..... I would recommend them and will eat there next time were in town I think he was the manager real tall young man, friendly and ran a tight ship. read more

Such a great concept for a family. Such a shame it is so dirty inside. Restroom and stalls are absolutely filthy. I had to wipe the table several times before we sat down to eat. It would work fine and quick with small kids but just too dirty. read more

The restaurant is small and has limited options. All of which are cold and flavorless and not worth the price. I found hair in my food, and it seems to me that none of rhe employees wear hairnets. For the low price, I didn't expect much, but these experience has been my worst dining one so far. You may be lured in by the cheap buffet, but trust me, it's not worth it. read more

Every once in a while I have to eat here to remember just how awful the pizza is. They do have a large selection--even a Mac ' n' cheese pizza. And desert pizzas Salad bar. Soups. A lot of little kids fm running around. read more

I usually go to Cici's when I am really hungry; just for the fact that you can eat so much with just regular price of $5.99. I love pizza and they have varieties of different pizza and customer can also order their own with their own personal with their favorite toppings without paying extra money for it. Cici's gives great customer service and they are very clean facility. Sometimes it gets overcrowded and you might have to wait a bit when your pizza is cooking as there are more mouths to it than pizza slices. There is also a play area where the kids can play games after eating. They also have variety of deserts but I usually eat the cinnamon bun. I love eating their bread sticks mostly made with cheese. Over all I grade it a B+. read more

Never going back to this or any other cici's. The store was poorly run, mgr. at the store could care less. after trying to contact the home office I was told its not up to them what a franchise does. read more

Given that it's a CiCi's, its a very clean, popular, and efficiently run branch. Definitely worth a visit. The cinnamon bites are also particularly phenomenal. read more

Didn't want to accept my coupon I had. Bad service and bad management. Don't have a customer if your not going to accept it when it's still good date. read more

OK so the food looked good. I came in with my cousin who has autism and thankfully he has a job, but earns very little. He had a groupon for two dinner buffets and since I wasn't hungry at all because of medication, after my cousin gave him the groupon print out which he already paid for, I asked the manager John if he could write on the print out that it was good for another meal since I wasn't eating. i figured my cousin could use it next time. I find it hard to believe that this manager did not have the ability to write a note somewhere allowing us to come back another time and get the other meal which had already been paid for. But he said he couldn't do it. Said it would mess up his numbers. I find it hard to believe that this would actually mess up his numbers, but OK. I tried asking him if one of his employees who was a friend of my cousin could have the meal. just wanted someone to benefit from this paid for meal. he said that they eat free. then he gave me the coupon back and said I could just use it later, but as it would expire in three days, I asked him to write a note saying no expiration. he said he couldn't. why not? he gave no explanation. I don't know why he couldn't just help us out...I then asked someone waiting near the door if they would like the groupon, and at this point John the manager became visibly upset and asked me what I was doing. I said I'm sorry, i wasnt TRYING to do anything wrong, just thought this nice old lady near the door might want a groupon since we probably couldn't make it back there in 3 days. she was friendly and smiling, but John told me I was soliciting customers...I felt embarrassed but was i wrong? anyways, I never made a scene or raise my voice or say mean stuff, didn't have a bite of pizza, and most of the time i was there I was just sitting with my cousin while he ate, talking. the rest of the staff seemed really nice, and the food looked good, but the manager John seems unreasonable and in the end, unfriendly. I wish he could have given us a little slack, especially because at first I just wanted my literally poor handicapped cousin to get what he paid for. sheesh! God bless John, I hope he changes his tune. read more