We sometimes go to Chuy's for happy hour because they have great margaritas and a make-your-own nacho bar with chips, salsa, queso, beef and retried beans. You can easily make a meal of it. For drinks, I like the Texas Martini, which is essentially a margarita with less margarita mix and jalapeño-stuffed olives. They come out in a cute cocktail shaker and are easily two drinks...a bargain at happy hour. read more

First time here - very good portions and fresh. Reasonably priced. Wine is a 9 oz pour as it should be. Very attentive waitstaff until the end of service - she disappeared and we wanted a 2nd glass of wine - poof she was gone only to reappear from the front room near the entrance as we went to cash out again because she never came back. Needless to say we did have a second glass of wine. Most likely will try this place again. read more

Chuy's - Fat daddy enchilada - Mexican Near Me - Glen Allen, Virginia

Soooo good. Love the chicken and steak fajitas and the homemade tortillas! The salsas are delicious too. Love that there's Tex-Mex in RVA!

Amazing food and great taste! Loves how the flavor of the quesadilla just melts in your mouth!!

We stopped into this location for an impromptu early dinner yesterday and were immediately turned off by a server who was up front loudly complaining to the young hostess that she was "tired, overworked, had not had a break and didn't want anyone else seated in her section." The bar was fairly empty so we voluntarily offered to sit in there to relieve the pressure from the young hostess, who was obviously frazzled by this server's demand...and we were more than happy with our decision. The bartender, an African-American gentleman, who was also responsible for serving the patio tables was very busy but was upbeat, had a great personality and provided all of his guests outstanding service! This was our first time at this location and we will definitely be back for drinks and dinner in the BAR again. This was going to be our first and last visit to this location but the bartender really turned this experience around. If you do decide to give this restaurant a try....I highly recommend the blackberry margarita! read more

Limited Food Menu.. Limiyless Taste to Mex. Goof Ambience and Courteous hospitality. The price of items are little high compared to other Mexican restaurants. Good for groups and parties. read more

Chuy's - Limited Menu..Limitless Taste. I liked their Chika Chika Boom Boom.Guacamole is little expensive relative to othr MexRestaurants - Mexican Near Me - Glen Allen, Virginia

Good service, yummy chips and salsa. BUT everything else was crap! Sorry, not sorry. No vegan options or seafood options either. My friend ordered a quesadilla and it was just mozzarella and a flour tortilla. And my stomach hurts now... read more

The best chips and salsa!!!!! Fun place- the interior is fascinating, staff are all friendly. There is a lady making tortillas and you can watch how she make them. Very interesting! Dining room is a great place for family especially with young children. Bar is fun too! Try their frozen margarita, it is so sweet and yummy. read more

This place is amazing, I go here just about every Friday night to get an order of shrimp Pancho's. The staff is always extremely helpful and they make the food in a timely manner!! 5 stars!!!! read more

Chuys sticks out among other Mexican restaurants because of their salsa & sauces for chips. The creamy jalapeño white sauce is to die for, and their queso is also delicious. When we come here, it's mainly for the jalapeño white sauce!! Their food is good too, I've had a variety of items and loved everything. The chicka-chicka-boom-boom is my favorite by far! It's spicy and amazing. read more

Chuy's - Mexican Near Me - Glen Allen, Virginia

Service was superior. Food came out quick and order was 100% accurate. Our food was absolutely delicious. I highly recommend the Elvis Combo Platter. read more

Been going here for years but I am done! This place has lost all its redeeming qualities! They mess up my food every time now, their customer service is lacking to say the least, they will always quote you 15 minutes for pick up but it will take at least and hour 100% of the time. And the staff seem inconveniences to actually do their job! Manager is too busy hitting on the hostess to even notice how bad his restaurant has gotten. Stay away!! Unless you just enjoy eating dry Mexican food with an empty glass in front of you, than you're really going to love it actually! read more

This is a great restaurant. The food is always good and the service is terrific! Our server was awesome. One day we'd ordered the food and my daughter called us that she'd been in an accident. The staff said "go" and didn't want a dime. They helped us get our things and ran us out to care for our family. Bravo read more

We tried today for the first time and were disappointed by the service. The kids' meal included a drink and dessert, but neither was offered. When the server brought the check instead of desert, we inquired, and she was curt with her reply and reluctantly offered a small vanilla cup. We politely declined. Kids look forward to their desert, and there was no concern for that. I realize that kids' meal is ~$5.50, so don't expect a fine dining experience or service. Oversight is understandable, but a lousy attitude has no excuse. I recommend that servers be better trained. read more

Like always amazing food but recently the menu has gotten way smaller(I think cuz of COVID) so not many choices. Also our server Stephanie seemed to be dragging her feet and just honestly being really lazy about coming to check on us. She didn't even ID my boyfriend who is of age, but still servers need to be IDing everyone who looks younger than 30. Overall great food as always but honestly not the best service. read more

Homemade chips salsa and creamy jalapeño dip. The shrimp tacos are amazing. Homemade tortillas you can watch being made. Fresh ingredients read more

Chuy's - Creamy jalapeño dip - Mexican Near Me - Glen Allen, Virginia

One of the best Mexican food I've ever had !! the staff is courteous and so welcoming ! I'm not sure if other chuy's are decorated so well but this one is !! So you get a huge heap of chips and salsa (their salsa is great )! Chips are thin and freshly made ! Entrees we got Elvis Chile chicken and Chile rino ( excuse the name but with shrimp ) !! Both were so excellent and mind you not just the food will come super hot but the plates are very very hot too be careful while u touch it !! Their tres leches desert is to die for ( pls pls don't miss it , it's yum to the core ) it's huge so 1 desert can be shared by 3 ppl but comfortably 2 ppl !! read more

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I went to Chuy's for lunch with my sister. The restaurant was busy around prime lunch hours. A server brings chips and salsa to your table. The chips are thin and fried to a nice crisp. I thought Chuy's salsa was good but not great. I ordered an Elvis Presley Memorial Combo (Beef Tex-Mex enchilada, cheese Ranchero enchilada, chicken Tomatillo enchilada, a seasoned ground sirloin with homemade tostada chips dipped in chile con queso). Most meals come with beans and rice as well. The enchiladas are good. I'm not a big fan of beans but Chuy's refried beans are tasty. My chile con queso was good as well. Our waiter was friendly and attentive. Parking can be a hassle but it's a deck across from the restaurant. I give Chuy's a 3.5 rating. read more

Chuy's - My meal the "Elvis Presley" - Mexican Near Me - Glen Allen, Virginia

We've been here many, many times since it first opened. The first couple times, it was amazing: the service was great, food was good, and there were always lots of people and great atmosphere. However, I think they're starting to slip.... We went to Chuy's Saturday night, which you'd think in Short Pump would be really busy, but it wasn't. We were seated right away, but a bunch of the servers were standing around chit-chatting in the front of the restaurant and the gentleman trying to seat us had to tell them "EXCUSE ME" about 3 times before they finally moved. It should have been a sign that all the waitstaff had nothing better to do than stand arond and chat! First off, they should warn you that the queso is $7. I'm sorry, but when the server asked if we wanted queso, I was expecting it to be around $3 or $4... But nope, it's SEVEN. ($7 bucks for some cheese in a bowl?! Really??) My boyfriend always gets the steak burrito -- and normally he loves it. This time he said there were practically no jalapenos on it and the steak was a little over cooked. I always get the #6 -- which is an Enchilada, Taco, & Chalupa. Again, hardly any jalapenos! Normally there's a few, which I love, but nope. There was literally 3 jalapenos on my plate. Ugh. Otherwise the food was ok, honestly it wasn't that hot. Makes me think our server didn't deliver it until much after it was ready. I ended up taking half of it home, because it just wasnt that appealing. Our server was nice, but definitely not attentive. We're not hard to please --- I just hate sitting at the table with empty drink cups. We also didn't have silverware for the first 20 minutes of us sitting at the table, finally I asked for some. And then we didn't have napkins, again I had to ask. I'm normally not so critical but I feel like part of a server's job is to anticipate and notice their patron's needs! It took forever to get her back to our table (despite the mostly empty dining room) and honestly I was really disappointed in her service overall. I'll give it another chance, because we've always loved this place, and maybe it was an off night because it's the holiday season. :( read more

Overwrought chain restaurant kitsch, ground-beef tacos, sour cream, and too much sauce. This place looks like the Cartoon Network took a sh*t in it. Colors, patterns, lights, and wacky tchotchkes all over the f*****g place. It's just as Disneyfied as those horrible apartments and town homes in the fake plastic village behind it. This is Tex and not Mex. Nothing beats SoCal Mexican food in America, period. The margaritas are OK. They're not too sweet and have at least some alcohol. Then there is the demeaning situation involving the mestizo women caged in a fishbowl prison sentenced to nonstop tortilla making in the middle of the restaurant. I swear I saw them sipping from those water bottles you hang in your hamster's cage. No dignity for them nor the casual first-world observer stuffing their head with thousands of sodium laden calories. Nevertheless, this place will do fine in chain-restaurant obsessed Richmond; a land blessed with plenty of plump people who grew up on ground-beef tacos stuffed into pre-molded hard shells. I'll take a carne asada burto from a tiny grimy stand off the 5 freeway any day over the gimmicky food concoctions they serve up in this phony carnival house. read more

Coming from the west coast ---- I had high hopes for this place... and would have probably painted this review with a VERY wide brush (AKA Leeway) aside from the fact that this place truly sucked. From pulling into the small parking lot (which DOES offer 'free' valet parking) trying to ignore the valet guys bwecause there are front row (non valet) spaces open...to walking in on a Monday night at 7pm and being told it's a 30 minute wait for a party of 2 because they didnt have enough servers on the floor to cover a packed house.... We elected to go to the "bar area" which serves an "Appetizer Only" menu. Fine. Cool. Whatever. I had shit to do at Whole Foods so lets just get this show on the road people. The bar stools were all completely full... packed house at the bar --- but we were 1 of 2 cocktail tables (out of 16) that had people sitting at them. STILL it took 10 minutes for someone to come over & say "I'm not your server but I can get your drinks started". after a long wait, some guy brings our drinkis.... basically drops them off & splits. I had to call him back in a LOUD outdoor voice to order appetizers. He wrote the 2 things we ordered down and said "these will only take 5 - 7 minutes" before walking away and seeimingly out of our lives forever. 35 minutes later our apps are delivered --- in the meantime there are 2 different people sitting at the actual bar that are served entree meals (rice/beans the whole shebang) so I'm left wondering WTF? why didnt I see a whole menu and WTF -=----- WTF????? And on top of it --- our waiter missed out on a couple more drinks he could have billed us for if only he came by to take an order.... especially once I got offended..... anyway - only gave it 2stars versus one because the waitress was OK & I like free chips/salsa bar for everyoneplus I like the people there. But come on guys ---- even if location is a "gimme" - customer support is NOT. read more

Thank goodness that Chuy's came to Virginia. They freed me from the monolithic pile of crap that Richmond considers "Mexican food." As a resident misplaced Texan, this place will surely become my altar for the Tex-mex food that I miss. I've only been to this location once, but I've been several times to the one in San Antonio and Austin (the original). I usually loathe chain restaurants, but this place is different because the food is good and reminiscent of my home state. I'm going to give them a break on the lack of a warm, Texas welcome due to it being so new. The food was spot on. I ordered a combination plate so that I could try a little bit of everything. I had enchiladas, flautas, a taco, guacamole, chile con queso, beans, rice, and tres leches cake. Everything was good, but if you come here, don't order an effing taco plate, go to a proper taqueria for that business. I witnessed the fajitas and was SO happy to see that they were proper fajitas instead of that weird sh-t they serve at other local "Mexican" food places. I still need to try their tortillas, which is the deciding factor for me, but based on everything else, it looks promising. Please, come here, enjoy the food and a restaurant that really reminds me to "keep Austin weird." I want this place to stay for that I can get my "fix" of food here in Richmond. I've made my boyfriend promise to take me here once a month already. Go try it already! read more

I live around the corner from Chuy's and noticed that it was open on my way home. I grabbed my roommate and set out for dinner. We had tried several mexican restaurants around the area and weren't impressed. Our expectations were that they were going to be on par with the others. We get there and was told that a table for 2 was going to be a 25 minute wait. It was slightly busy, but I knew it wasn't going to be that long (it's better to overshoot the wait time than to be short). When they gave me my pager, they said we could help ourselves to the nacho bar. What? I can eat while I wait? Awesome. We grab a basket, grab some chips and dive into some of the best salsa I've ever had at any mexican restaurant. 2 minutes of waiting and my pager goes off. Wow. We get seated and look at the menu. We were really surprised at how cheap the dinner plates were. I ordered the Elvis Fried chicken. We finish our basket of chips, and I get another basket, and then our food arrived. They must have been on point that night. The portions were pretty big! $10 for fried chicken, and some bangin rice and beans? I couldn't finish it, and I'm a big boy. Would recommend trying this place out! read more

I know this may be a chain, but my husband and I are obsessed with Chuy's. We are new to Richmond, and LOVE our Tex-Mex, so when we came to visit the area before moving here, we had dinner there. I know that there are a million amazing places that we still need to go to in Richmond, but with Chuy's being 5 minutes away, we are constantly going back because we love it. Is the decor silly? Maybe - but who cares? The food is amazing and the service is great. The T-Shirts the wait staff wear are hysterical too. As everyone else says, the chips and salsa are super fresh and incredible. The jalapeño cream salsa concoction is also amazing- not to mention all you can eat. They are super addictive so try to remember that you still need to eat dinner. We got the sampler platter the first time we went there so that we could get a taste of a little bit of everything and now we ALWAYS have to get it, even though we know we will be taking leftovers home. The Nachos, Queso Dip, and Quesadillas are awesome - the only thing I don't care for are the chicken flautas -so hubs always gets to eat those :) The steak fajitas are so, SO good - the meat can be cut with a fork, and the tortillas - OH MY - fresh and made right on the spot. I want to try new things when I go there, I really do... but I just can't pass up the fajitas and always order them. We usually get the fajitas for two which is awesome but last time we went, my husband got the steak burrito and my father in law got the Chicka Chicka Boom Boom, both of which are signature dishes. Both cleaned off their plates. There is usually a wait, but a great Mexican beer selection, margaritas, and free chips and salsa usually makes it go pretty fast! Needless to say, we're HUGE FANS :) read more

I am a huge fan of Mexican Food because of it wonderful Flavors & Spices in which they incorporate into their dishes. However, this was NOT the case yesterday. After living several years in New Mexico, Los Angeles where there is a Mexican Restaurant on every other block... and traveling to Mexico many times. I am spoiled for good Mexican Food.... Yesterday, when the Salsa came... it was just chopped tomatoes with some Cilantro & Onions chopped into it. Worst of all.. the small bowl was half full of water. So, I sent it back and asked for a better dish. I than asked for HOT Salsa, and she brought me a HOT Cheese dip... I sent it back as I wanted Spicy Hot Salsa which Mexicans Restaurants always have... So the server showed me the spicy dishes of Salsa which you have to pay extra for, so I asked for the 3 chilli one... When it came out... What I consider as HOT is not HOT in their book... They "cooked" the Salsa... I guess they do not understand Temperature Hot from Spicy Hot... So, I gave up on the Salsa... I ordered the Chicka Chicka Boom Boom dish. It was a Burrito which was deep fried. This was new to me, however when I cut into it, it was full of just plain chicken with NO spices or seasoning to the dish. The chicken meat was dry and tasteless. SO, I asked the server for some HOT sauce... Now when you go into a Good Mexican Restaurant, they will bring you out some Mexican Hot Sauce.... Instead, she brought me a bottle of Tabasco. Of course it took over 5 min. for her to bring the Hot Sauce, because the server stopped and talked to others before bringing it to me... so in the meantime, my food was getting cold.... Finally, my service was barely OK.... She never came around once, to ask if the food was OK or can I get you anything else. I was having lunch with a friend, and we both decided upon leaving... Chuy's Mexican Food has a long ways to go before I feel it I can call this Authentic Mexican Food. I will say this... the chips were the best part of the Meal. Just remember to take your own Salsa. I do not think you will be seeing me coming back anytime soon. It took a lot for me to give Chuy's THE 3 STARS.... read more

I've been to Chuy's three times in the last two weeks. One word: YUM. For those saying it's not real mexican food, DUH it's a chain tex mex joint in Virginia! If you can deal with that, Chuy's is wonderful for those who love kickin', flavorful dishes. They have huge portions, a great waitstaff, and delicious food. I've had 3 different dishes so far: First visit: fish tacos, second visit: chicka chicka boom boom, third visit: chuychanga. Fish tacos were the least impressive of the three, I was disappointed how it was fried and that it was a huge piece of a fish rather than smaller chunks. The other two dishes were on point. The chicken is moist and the large variety of sauces are spicy yet not so hot you want to dunk your head in a bucket. I'm a big fan of the salsa! It's so simple, just tomatoes, cilantro, onions and lots of lime juice. They just started setting out their creamy jalapeno sauce with the housemade chips which are scrumptious. I also love that you can watch the tortillas being made from where you sit. I also want to point out their refried beans are really good I usually HATE refried beans and I will eat Chuy's, which is a huge compliment in my book. If you are still against it, they have another bean option that are simmered in a meat sauce which is really good. The margaritas are decent. My favorite so far is the frozen sangria and lime margarita together, but they certainly don't have as big of a kick as traditional mexican restaurants. The atmosphere is funky and fun to look at, also if there's a long wait (which there definitely will be at peak hours) there's a hollowed out car hood with free chips and salsa. So cool. read more

A typical tex mex place. I liked they had a variety of different sauces and their cheese dip was very tasty.

Ate at Chuy's yesterday with my wife. We really enjoyed ourselves, but I must admit we are from Oklahoma and Texas and have been missing good Tex-Mex being in the Richmond area. The salsa was almost exactly what we are looking for with good chunks of freshly cut vegetables, possibly a little spicy for regular table salsa. No complaints about the chips either, nicely thin and crispy with a bit of salt. She had chicken enchiladas, and I had the chicken combo from the light section of the menu. The most telling thing I can say is that my wife that rarely eats too much cleared two enchiladas and a double helping of spanish rice. Finished off the meal with sopapillas that were amazing. We will definitely be returning, and bringing friends for a taste of home. read more

Average Mexican food! The chips (when hot) were fabulous and I enjoyed the salsa and white sauce. When I walked in, I wasn't expecting it to look like it did. I was expecting more of an Applebees or Ruby Tuesday vibe, but when we came in it was more of a... South of the Boarder vibe? There were fake palm trees, Christmas lights, photos on the walls, and all types of colorful-ness. The staff was very nice and attentive. My lunch meeting spanned a little over 2 hours and we never felt rushed. I ordered the chicken fajitas. They came piping hot with all your typical fajita supplies. Sour cream, lettuce, pico de gallo, tortillas, and rice and beans. I gotta say that this meal was just ok (& expensive for a lunch meal! I paid $20 for that!). I didn't really like the rice and beans. They weren't hot enough, the rice was kind of... dry? And it didn't really have any flavor. The tortillas were also a bit... different? Definitely not my favorite. I don't think I would be back at Chuy's. There is far better Mexican cuisine in the city! read more

Good Tex-Mex. Lots of menu options. I've ordered something different each time and haven't been disappointed yet. Very friendly employees. read more

This place is AWESOME! I can't wait to go back. I went for lunch on Memorial Day a few weeks ago, and I left very impressed. The waitress brought out complimentary chips with salsa and creamy jalapeno dip almost immediately, and they were awesome. The jalapeno dip is spectacular, and the chips are thin and crispy. The salsa was not my favorite, as it tasted heavily of cilantro, and I strongly dislike cilantro, but I think most people that like cilantro would love the salsa. I ordered the combo #2 - the elvis presley memorial combo. It came with a beef enchilada, cheese enchilada, chicken enchilada, ground sirloin taco and tostada chips with queso. And rice and beans. The amount of food I got for $9.99 was ASTOUNDING. It took me 3 meals to eat it all. The beef enchilada was my fave, while the cheese one was only okay. The "tostada chips" was really only two large tortilla chips, and it came on a separate plate with the taco, but it was really really good. I think the taco was actually my favorite item out of them all. My dining partner ordered the Elvis Green Chile Fried Chicken, which is breaded with Lay's potato chips! He couldn't stop raving about it, and the bite that I snuck from his plate was delicious. It was surprisingly juicy, and the breading was very fun. When we were paying and asking for boxes for leftovers (even my dining partner had to get a to-go box, and trust me, he can eat an ABSURD amount of food and almost never gets to-go boxes), and the waitress asked if I wanted a box for the chips and dip. I assumed she meant for the chips that were uneaten, so I said sure! But she brought out a whole BAG of fresh chips, AND she had included to-go containers of both the salsa and jalapeno dip in them. RIDICULOUS. Great service (my water cup never went empty), great food, GREAT prices. I will definitely be back. read more

This is from a while ago, but I remember it clearly enough to give it a solid "meh" as far as a Yelp review goes. The restaurant is decorated with a them of pee-wees playhouse and "hey this is kind of mexican maybe if you take psychotropic drugs?". It's very rare I'll even comment on how a restaurant looks because you're there for the food, not the fancy decor. Well, maybe I am but that's besides the point. We were seated in a booth next to another booth in this strange alcove. My bench had another bench behind it. Our neighbors were having problems with their marriage and I think the wife cheated on her husband. I know they have had problems recently but don't want to get a divorce because baby we can make this work I just need to be able to trust you ok? I'm not making that up. We could hear every work of their conversation even though they were whispering. I assume the sound got trapped in the alcove since we were seated so close together (in a sparsely populated dining area too go figure.) Our servers name was Brad. Or Steve. Chad. Chris. All of those looks and talk the same and I know you can picture a Chad pretty easily. That's him. That guy was our server. Nice enough, but I don't come to Mexican restaurants for Chad's. I come for some dude who has a thick accent who shows up to our table with a pencil, a piece of paper, and a sense of immediate urgency to take our order as fast as possible. You've been to other mexican spots so you know what I'm talking about. If you haven't, may god have mercy on your soul please get out more. I ordered some type of buritto. It had steak in it. There was cheese on top. Some salsa. I can't remember enough about it because it was entirely forgettable. Chuy's is a mile or two down the road from Mexico restaurant and trying to compare the two is really sad. It's like some middle aged white guy couldn't figure out what Mexican food was so he asked someone to describe it to him through dixie cups and twine. He didn't really hear it, but he got the jist. Kind of. Not really though. We ended up packing it in and as we were leaving I gave some words of encouragement to the couple next to us. "Love conquers all ya'll. Or just get a divorce whatever." Their marital problems gave us a more compelling reason to stay and finish our mediocre meal. We didn't ask for to-go boxes for what we couldn't finish. We just left knowing that even though sometimes couples go through rough patches we are doing great and also we're never going there again. read more

Fun atmosphere, good food, and friendly service. Ask for Donna. She will treat you right. When they bring out the chips and fresh salsa, be sure to ask for a side of creamy jalepeno ranch for dipping. During happy hour, you can get all the free queso and taco meat you care to eat in the bar area. My favorite dish is the Chicken Chuychanga. It is a huge meal. Absolutely delicious! If you can manage to save room for dessert, which will be a challenge, the Tres Leches cake will not disappoint. It's moist and plenty large enough to share. read more

This is a difficult review for me to write. My wife and I have been to Chuy's a number of times, and the food has been consistently good. The dishes are flavorful, the portion sizes are generous, and the prices are reasonable. If I were to rate the food only, I would give it four stars. A dining experience is about more than the food, however; and the overall dining experience at Chuy's is mediocre at best. The problem is the service, which has never been any better than indifferent. Of late, it's gone from indifferent to outright bad. Tonight's debacle takes the cake. It started when our server came to take our drink order. My wife was undecided about her beverage choice, but asked for some water and put in our appetizer order. At that point, the server walked away without asking for my drink order. My wife called her back, and I ordered a beer. The server mumbled that she was just going to bring me a water and take my drink order when she came back. Next, the server brought our waters, together with chips and salsa. She did not, however, bring us any napkins. Before we got a chance to ask for them, she was gone. The bar brought our beverages, but our appetizer was nowhere in sight. Finally, after about 15 minutes, a food runner brought it out. We still had no napkins, and now we had an appetizer but no appetizer plates. We asked the food runner for napkins. Our server brought some shortly thereafter, then proceeded to deliver napkins to every other table in her section before we could ask her form some plates. By the time we got appetizer plates, the food runner brought our entrees. The server proceeded to put them on the table next to our appetizer, with no acknowledgment of the ridiculously poor timing of the meal. If my wife hadn't mentioned the poor timing to the server, she would have simply walked away as if nothing were wrong. She offered to take the entrees away and put in another order, but that wouldn't solve the issue. All that would have done is cause another extended wait after we finished our appetizer. She needed to take control on the front end. Ideally, our appetizer wouldn't have been so badly delayed. But once it was, it was incumbent upon the server to take control of the situation and ensure that we didn't receive our entrees right on top of our appetizer. Her failure to do this was bad enough, but her complete indifference to the situation, and willingness to simply drop the entrees on the table and leave without even acknowledging that there was an issue was completely unprofessional. My advice to anyone thinking of giving Chuy's a try is to order some food to go, pick it up, and take it home to eat it. That way, you can enjoy their tasty food without having to put up with the lousy service. read more

There is just nothing that I like about the food at Chuy's! I first went around the time they opened and have been several times throughout the years when I have found myself surrounded by fans of this place and have been willing to give it a shot. I do not get the hype, as I find the food to be terrible. To me, it is really difficult to screw up Mexican food this badly. I have never finished a meal here and always leave feeling as if I spent way too much money on a sub par meal. Don't waste your time here, it won't satisfy your desire for Mexican. read more

Our server Nellie G. was amazing with our large group. She was very attentive and friendly.

Had explosive diarrhea before the entrees arrived. Valet service was excellent, chips were decent, appetizer was below average, entrees were horrible. No flavor, no passion! read more

Chuy's - Mexican Near Me - Glen Allen, Virginia

It wasnt bad, but i was expecting a lot more. The menu was big and there were lots of choices. I ended up getting a relleno and enchilada combo with two different types of sauces. They didnt have a very good selection of beer, just your standard light beers and a few imports, but no craft beers. However the bartender was great and very knowledgeable, really the only reason i'd ever come back. The food came out in around 10 minutes after ordering. The sauces were not very hot even though i got the two hottest. Ive never had a relleno before so i really couldnt compare it to anything, but overall it was pretty good. The enchilada wasnt anything special. The dish also came with beans and rice. The rice was on the dry side. I didn't really like the beans, but i wont factor that into the rating since i dont really like pintos to begin with. I'll probably come back and try the tacos or burritos next time and give another review. I really wanted to fall in love with this place but its not really bringing anything better than the other Mexican restaurants around here. read more

Came to Chuy's on their fourth day open and was surprised at the large crowds already coming in. I was seated pretty quickly for the number of people waiting and it took a little time for my waitress to come and ask for my drink. I got a typical strawberry frozen margarita since it was Happy Hour with $4.75 margaritas. My friend had asked which margaritas were included in the Happy Hour price and told that the perfect margarita was included, which it ended up not being. After that, our waitress was not very friendly and pushed our checks before we finished our drinks. Service aside, we got the appetizer sample of tacquitos, quesadillas, chips and queso, which were pretty good but seems like typical Mexican fare. Based on the service alone, I don't think I'll make a special effort to go out there especially with so many Mexican options in Richmond. read more

I was a frequent diner at Chuy's in Fairfax,VA but recently moved to Charlottesville. When I found out that there was a Chuy's in Richmond, I was ecstatic! We made a trip to Short Pump before Christmas and stopped for dinner at Chuy's very hungry and thirsty after shopping all day. The hostess was friendly and we were seated promptly, after that it went downhill. We did not have a server come by for about 30 minutes after seating. When he finally came by, he asked if we knew what our drink order would be. He returned with our drinks a few minutes later and said he'd be back to take our dinner order. Another 10 minutes went by and we finally placed our food order. The food came out from a food runner shortly after and by that time we were due for more drinks (mind you, it was a water and 2 sodas). The runner said our server would be by soon. We finished our meal with no drinks left and he came by and said "I haven't been by in awhile have I?"... We laughed it off but were honestly a bit irritated by that point. We got our refills and paid our checks and left. I was very disappointed in the service at this Chuy's. I probably would not return to this location. Oh well. read more