Last time here, waiter dropped ice scoop on floor and he put it back in ice bin.

I love this place. The service is always friendly and the food is great. I wish they had some milder instead of hot sauces and food choices. The dips are good just a little spicy! read more

Very good food and service, will definitely be back. The price on the fajita for 1 was very high considering the small portion, but otherwise no complaints. read more

We ate at Chuy's for lunch today. We were seated outside today very promptly. Our server was attentive. The fajitas, chile relleno, beans, rice, chips were all very good. The manager came by and talked to us and asked us about our experience. He was very nice to check on us like that. We will be back soon. Thank you! read more

Delicious!! I always get the Baja shrimp tacos and the strawberry mojito. Service is always great, and it is a great place for kids. Free ice cream with any kids meal! Decorated very well and keeps my daughter entertained while we are there! She loves to watch them make fresh tortillas. read more

This is now our favorite Tex-Mex in town. Service was good. Good chips (salsa was diced tomatoes but they gladly provided Tex-Mex sauce for me.) Deluxe chicken enchilada sauce had a heavy sour cream flavor that I didn't like, but the chicken was really good quality white meat. I've had same meal at On the Border and the chicken was absolutely crap. Thanks Chuy's, you've won my business. read more

this is the best restaraunt ever. their creamy jalepeño is sooo good and so is their queso. i could eat here every day. their tres leches cake is huge and so so so good read more

Love this restaurant and their homemade flour tortillas. The salsa is also really great. The new location is really busy but worth the wait. We regularly go and have the chicken tacos. The pinto beans are a must. read more

My friend and I ate lunch at this Chuy's today and we were extremely disappointed. We both committed how loud it was in the dining room where we were seated. I ordered the Stacked Enchiladas which was horrible. My friend ordered the Shrimp & Cheese Chile Rellenos, she mentioned she couldn't find any cheese and ended up eating only the shrimp. We both said we wouldn't be back.j read more

Stomach filler :/. Can't say more. Not their fault. Appears to be a chain / factory produced model. They can do so much more and better if they made a few tweaks. read more

Let me start out by saying, this place is off the chain!! Super laid back vibe and all of the servers and managers seemed to be really interested in how the customers were doing. Our server, Devin, couldn't be more helpful. She suggested some appetizers but we settled on the quesadillas. They were amazing! The creamy jalapeño dipping sauce was perfect on the chips and quesadillas. Overall it was a great experience and I will definitely be back! read more

Stopped in on a busy Friday night, high tops were self sat and we found one right away (people were quickly moving). Staff was AMAZING, attentive and pleasant. Food and drinks were good for the price. Would go back. read more

Went to dinner with a girlfriend of min and the wait staff was great, the food was not! The environment of the restaurant felt very 50's Cuban vibe, not Fine Tex-Mex. The experience was great but won't go back, food was not up to par for the price of the food. read more

The menu is extensive and the food was great. Very reasonably priced. Everyone in our party agreed their choices were very tasty.

I went to Chuy's Friday night with two other people and the service was absolutely terrible. When we arrived the hostess tried to seat us at a booth that was very small. We asked for a table and moved. The only service we got was the hostess brought the chips and salsa to us. After observing servers and others walking around us assisting others for about 10 mins we decided to leave. Upon leaving I asked for management. He apologize and wanted to take care of us. Now the manager was one of the people we saw looking around and talking with other staff and not serve us. I told him no we didn't come for free food. It was my suggestion to go there because I did like the place. It will be at the bottom of my list. We went across the bridge to On the Border. The service and food was fantastic. read more

Came here with a friend and had worst experience. The drinks were horrible and we ordered the Mexican salad and a burrito. The chicken was dry in the salad and the burrito wrap was doughy. To make it worst, a server was trying to locate our table to deliver the meal. An older gentlemen asked us what we ordered and then said 'I got you boo!' They just lost a customer. Happy cinco de mayo! read more

Chuys is an awesome crossroads between cheap, satisfying food, and great sit-down-restaurant quality. Their sauces stand out as unique from other restaurants, and the creamy jalepeño sauce is reason enough to go in. Order it with your chips, put it on your meal, drink it, whatever. This place is great. read more

Generally speaking, the food is pretty well priced for the portions and I enjoyed the look of the interior. However, the customer service on all ends was a different story. To make it short and sweet, about a week ago my wife and I stopped in the bar for some lunch. The young lady behind the bar was a joy but our sever and the servers that were by the bar were loud and obnoxious. Usually we can tune them out but when you add the stench of skunks/drugs it was too much. Our server Melissa was passive towards us and seemed to be too busy gossiping then taking care of us. Luckily, the food was a good distraction. We will not be back unless for takeout. read more

My husband and I were super excited about this restaurant opening up. We lived in Austin and ate there all the time. Although the food at this location is good, the chuy changa being my personal favorite with the creamy jalapeño sauce, the service is still lacking. I don't believe I've ever been there no matter where I get sat, and have been given silverware and napkins without asking for them. A place that has a free nacho bar, which I love, those are some damn good chips, does not think it's important to give you a napkin and silverware! And when you do ask for it, they seem surprised. I've held off complaining about this to let the newness wear off but it's been open 8 months now, and it's still happening. Just ate there tonight. read more

You would have been better off at Chipotle or Fuzzy Taco. First things first, the service was good. Great sever and bartender. My friend and I sat down and the server came over right away so 2 thumbs up or should i say 2 stars. Second the food was, well underwhelming which is an understatement. The chips and salsa bland so we got guac and that was worst. No flavor and it tasted like it came out of a supermarket. So since this started off bad I went with soup and a salad. The soup was descent chicken tortilla, the salad was nasty. They used butter lettuce? I guess I should thank them for not using Romaine since the ecoli outbreak but they could have just kept the whole thing. Gaross, I will not be back. Oh btw my friend had the veggie enchiladas which he said was also bland and he'll eat just about anything. All if this to say is that this place should have real mexicans cooking because this place is just manufactured slop. Sorry not sorry. read more

Chuy's has the best Tex-Mex I've ever had. I've been to many locations including the original in Austin, Houston, Little Rock and the food is just as good here. I'm not sure why this one has so many bad reviews except that maybe they are still new. For those who say they have no flavor, I'm not sure what they're eating because the food here is the best. During the week they have a free nacho bar during happy hour. Our favorites are: make sure to request the creamy jalapeño dip (it's free) with your chips, tortilla soup is the best I've ever had, beef fajitas, boom boom enchiladas, shrimp & cheese relleno, Baja shrimp tacos, their refried beans are to die for, hatch green chile rice and Mexican Martini (you can ask for 2 glasses). My 5 yo son loves to get just a side order of fajita chicken, refried beans and Mexican rice. Since we moved here I've been about 3 times and the service was fine. read more

80% of the time I order to go, something is wrong. Total garbage. They always miss something or leave something out. It's not hard to double check the order before you bring it out read more

We waited 45 minutes to be seated, then another hour and a half for our food... we were told they had made a mistake and sent our order to another table... after we left we realized they didn't give us our credit card back but by now they were closed, left a message and called the next morning we were told they had lots of credit cards and they had simply throw them away! No apologies, simply threw them out! The food wasn't good either. We won't be coming back! read more

Horrible experience. Service sucked. Food sucked. I'm usually a very patient patron because I work at a restaurant and I know how things are but this was seriously one of the worst eating experiences I have had. Taco Bell is better than this place. read more

Well, sometime you try a place and regret it. We thought this would be better than our usual Chipotle and Qdoba. So, so wrong. Our food was cold, tasted stale and old. The location is fantastic and in Waverly -so many good places to go in the complex. But not sure Chuys will make it. Service wasn't on par and just didn't seem like they wanted to be there. Perhaps a rough day but just not for us in the future. read more

The service was so slow that we actually got up and left before our drinks came (After waiting for over 20 minutes). When we looked around us, we noticed that barely any tables actually had their food - just chips. If it takes over 20 minutes to get a soda after it was ordered, I can only imagine how long it would take for the food to come out. read more

While I much prefer the convenience of the old South Park location (this one is practically in the middle of nowhere), I was pleasantly surprised by our experience tonight. The wait was short, around five minutes, and the food was delicious (I recommend the fish tacos or the oven roasted chicken burrito). The real reason for this review though is our waiter Matthew, who was incredible. I have never had more attentive service anywhere. He kept everything topped off, checked on our food, brought the check immediately... His hard work and attention to detail made for a very enjoyable experience and we will definitely be back soon. Thanks, Matthew! read more

I was a big fan. The food was really good (I got the Baja fish tacos and the Tres Leches). The salsa with the chips was fresh tasting and the creamy jalapeño sauce was fantastic. What really stood out, though, was the service. Our server, Cam, was very friendly and quick with getting out drinks and chips and helped us out in making our dinner selection. The other servers also seemed to be on point. The restaurant was like a well-oiled machine. read more

First Tex-Mex is supposed to be SPICY PEOPLE! With that said this place is legit. The best Tex-Mex I've had in a long time. Food was great and had plenty of flavor. Restaurant was clean and decorated nice. Staff were great and very nice. We'll be back for sure. read more

Some good and bad. First the good: the chips and salsa selection is very good. A lot of variety of salsa to choose from. The margaritas are also very good at reasonable prices and a good selection. Now the bad: Food. It is bland and flavorless. My wife and I have eaten here two times and tried various dishes. All have been disappointing. Too bad because we love Mexican food and good Tex mex. this trip I ordered the steak burrito that was supposed to come with a green chili inside. The only thing inside was steak. So what I received was a flour tortilla with chunks of meat inside. Nothing else, that's it. When I asked the waitress she shrugged her shoulders and said "oh" that's funny. It should have stuff inside. My wife ordered the sampler appetizer plate so she could try a variety of items. All were bland and disappointing. I can see how this food might appeal to many people who have not had flavorful, good Mexican food. For me, I will come back for drinks and chips and salsa, but I will not eat here. read more

My husband and I stopped in for lunch. The food is ok nothing spectacular. The guacamole isn't good. It tastes like it is from a jar. The service was awful. The waitress was pleasant she just wasn't good. She didn't refill our drinks and pretty much ignored us the entire time we were there. We won't be back anytime soon. I gave it two stars because the place was clean. read more

This is pretty great Tex-Mex food! The chips are thin and crispy, the sauces are great, and I love the enchiladas. Chuy's enchiladas beat your standard Mexican restaurant enchiladas in my opinion hands down. The tortillas are fantastic too, so you won't get a cold corn tortilla with some last minute sauce thrown on top, the sauce actually soaks through. I usually get the Elves Presley Combo and take home a bit over half every time, because it's SO MUCH FOOD. I like that you can get one of each enchilada (beef, cheese, and chicken) so if you haven't tried their enchiladas, it's a good way to try them. I will say that the regular beef tacos are average, but you can ask for some of the sauces to spice them up, and they do come pretty loaded with filling. I think what I like best is that a lot of the offerings have a little kick to them, and you can taste the fresh ingredients. We haven't had any bad experiences with the servers, and everything's been fine for us. Remember, this is Tex Mex you guys! So don't expect authentic Mexican tacos! read more

Just once I'd love to go to Chuy's and have my food more than just lukewarm in the center! I've gone 6 or 7 times since they opened and it's always the same thing! Why? Do you not keep your food warm enough should the health department be concerned? read more

First ran into their Tex Mex 20 years ago in Austin, TX. Locals took me there. I was surprised to see the chain make it out to NC, but pleasantly so. Tasty salsa fresca, good burritos, decent chimichangas. Very acceptable chile relleno, as well (stick with the tomatillo sauce). read more

Being from Texas and having lived in Austin for years, I can say that Chuy's Tex-mex is legit. Handmade tortillas, queso compuesto and a variety of unique sauces for enchiladas (or chips!) are the pillars of its greatness. And don't forget amazingly fresh tortilla chips and salsa and of course, the dot and swirl margaritas! Stop by weekdays from 4-7 to enjoy the free queso bar- you won't regret it! The fun atmosphere and funky decor works for date night, family night or any night!! read more

Food was good, but the service was terrible. First, when I arrived, there were plenty of tables available on the patio and NO line. I asked for a table on the patio. They said they'd have one cleaned off for me first. This took a good 10 minutes. When we got to our table, our server was not very engaging. She did not recommend anything, or come back for a drink order, even though I had told her I might want something other than water, but wasn't sure at the time. She never checked back on drinks. When our food arrived, we did not have any silverware. We asked for silverware and napkins, and they brought silverware, but no napkins. A while later, I hadn't seen our server. I saw the host come by, and asked her for some napkins. She said she'd get them for us but NEVER brought them. My wife had to get up and get the napkins herself! Finally, no offers for dessert, just a question "do you want your check?" Very poor customer service. This is the third time we have been to this Chuy's. I expect it will be our last. Oh, the one redeeming attribute? Even though the service was terrible, the food was good. read more

Lackluster. The food quality was mediocre and the server provided our table an ice-water shower with nary an apology. I had the classic enchiladas, but found them to be simply two, flat unrolled tortillas with chicken in the middle, covered in unremarkable sauce. Standard Mexican rice and re-fried beans accompanied. Nobody at our table of five thought their meal was more than "ok". The pricing was reasonable, but we did limit additional purchases of drinks and dessert due to the apathetic server. When I talked to a manager about the poor service and the word-of-mouth reputation Chuy's was developing nearby, he apologized and provided a full voucher for our next meal. As a result, we will give Chuy's a second chance but we were far from impressed in our first visit. read more

Our first visit , we had excelent service throughout the entire meal! The wait staff helped us understand the menu and the unique sauces they offer . The food we ordered was warm and very tasty. Thanks ! read more

i had heard good things about this place and was excited about its opening near me. We went when it opened in Dec and had horrible service and food was mediocre at best i chalked it up to a new opening and figured I would give it settling time. So we came again tonight. Waited at least 10 min before being acknowledged. We were finally brought drinks after 2 servers came to us, 1 beer and 1 margarita. Took another 5 min and asking where my daughter's coke was before we got it. Food was ok, not the best but not the worst. Could have maybe been ok with it and coming back 1 more time. However, ordered another drink and waited 15 min, 2 servers checking and both said it was coming. When it was finally brought to me 1 of the servers whispers to me how bad the bartender is and that they are tying to get rid of him. Proceeds to tell they have had multiple firings for drinking behind the bar. Needless to say I doubt I will be giving more of my money to this establishment or recommending it to anyone else read more

Fast food on a plate. The food was marginal at best I ordered the burrito which I knew would be spicy but it wrecked my palette and I could not eat any more. I did not think I would have to ask for water but you obviously do and with the slow Service it became a miserable experience. I will take some responsibility for the spicy order, but it won't make up for the fact there is no other reason to return. There are better places close by. read more