This place is amazing. I was in town for a trip and needed some laundry done. Went here due to the…read morepositive reviews. Staff was super friendly, place is very clean, prices were great. They washed, dried and folded my clothes in an hour. They even offer a pickup and delivery service that can be arranged online.

It was my first time here, and probably my last simply to a really unfortunate situation. Although…read morethe business was clean, it's not safe to do anything other than watch your laundry. I was working on my computer at the only table in the place, and a child took my SD card out of my computer and put it into the vending machine within 3 feet of me and the 30-seconds it took to take my pillows to the dryer. It took almost 2 hours searching for it. The parent was not watching the kids the entire time they were there prior to the incident, but were very helpful and apologetic in helping me look for my card. The attendant was also very helpful in talking with the owner (who wasn't on site) to watch the cameras to see who took my things. The place is insanely busy, and most kids tend to be playing around the place and doors. Don't expect to come here and get additional work done while doing your laundry.

This is a nice laundromat! Clean, 24 hours, machines are always working, they have decent prices…read moreand you can use coins or the app on your phone! People that go there are always kind and helpful to each other.

Nice clean place and well maintained!! Highly recommend! I am glad they open 24 hours.read more

0/10 recommend came in today trying to wash my clothes got kicked out because I didn't need no…read morehelp... literally just walked in there checked the machines to see how much it was to wash clothes and got kicked out cause he asked if I needed help and I said no .. he was very rude and mad for no reason poor customer service

Customer Service from staff. Prices. Agent is nice, but he is noisy, micro-managing, weird. While…read moreyou are at the machines put your clothes in, staff are watching you, spraying Lysol or air freshener, yelling at you to not drag your basket on the floors. Did I come to a daycare? I felt very uncomfortable in this environment. Women, please bring someone with you. I spent around $60 on 10 loads to wash. Haven't been to a laundromat in a while. Let me know if this is around the average range. Will not be going back!

I love the Rapid Laundry team! I have been so impressed with the reliability and quality of their…read moreservice after utilizing them ~10 times this year. My clothes, sheets, comforters and towels are always returned to me fresh, folded and clean on time, and the price seems very affordable given the incredible convenience of what they offer. I can't recommend this service highly enough to anyone who feels overwhelmed by the amount of laundry their family produces. I plan to see if I can purchase a Rapid Laundry service package to gift to my friends who are expecting new babies for their growing families. Give Rapid Laundry a try when you are in a pinch, and you won't regret it!

Amazing service! Fast, unbelievably thorough and reliable! Clothes were folded neatly, socks were…read morematched and laundry was delivered super fast.

I came to do my laundry at Cutlerville Laundry on Saturday morning July 12, 2025 around 9am. I had…read morea issue with one of the washer machines there, and there was no laundry attendent present. So I call the phone numbers listed on the front office door. A man answer who was the owner, and I tried to explain the situation to him but there was a language barrier problem. About 10 minutes later a women shows up to the laundry, and said to me that's she is the owner wife. I proceed to try to explain to her that the machine was not registering the quarters correctly. I had a bag full of quarters and I had already put $3:25 into the machine already and the machine would start. The women grab my right hand and said to me "you didn't put any money in the machine". I broke my hand free from her, and told her not to touch me, to check her surveillance camera, and to call the police. The surveillance camera was position right in front of the washer I was trying to used. The women refused to check her surveillance camera or refund me my money. This women is crazy she was rude, unprofessional, very disrespectful, violent, and some way racists toward me. I'm a 59 year old black man from Grand Rapids and I told the women that I would tolerate her unprofessional behavior toward me. I inform her that I would be fileing a written complaint aganist het business with the Michigan Better Business Bureau Department and that I would never do business there again.

Elecellent / clean/ kind owners! I'd recommend them to anyone! Please stop and see themread more

Excellent service. Sportcoat and three pair of pants cleaned and pressed with great care.read more

Great dry cleaner. They have been our dry cleaning go to for 30 years. They are friendly…read morecost-effective and are able to keep things clean.

Though this place is called a "cleaner", it is actually a laundromat too! The inside is warm and…read moreclassy and there are plenty of machine sizes for you to get your loads done. For those that want someone to wash and fold (or not), they do have a drop off service and you can save about half if you ask them not to fold. Regarding the laundry machines, they appear to be well maintained and our clothes came out great. (No burning fabric due to hot dryers). The only criticism is that I am not a fan of the card system for using machines and I prefer using good old quarters This said, the washer/dryer prices were reasonable, so if in the area again, we will take another visit.

My experience with Sheldon Cleaners was extremely disappointing, both because they lost my clothing…read moreand because of how the situation was handled afterward. Sheldon Cleaners lost a custom-tailored pair of suit pants that were part of a two-piece suit. After the pants were confirmed lost, the Customer Service Manager asked me to provide my receipt for reimbursement. I sent the receipt, which showed the pants cost $121.34. Instead, I received a check for just $50. From there, the experience only got worse. I spent the next three weeks trying to get ahold of the manager to discuss the reimbursement. Because Sheldon Cleaners does not have a posted policy explaining how lost garments are handled, I hoped we could reach a reasonable resolution, especially considering the entire suit was now unusable without the matching pants. We also had to purchase replacement pants in time for a wedding, in addition to making multiple trips back to the store and spending weeks trying to resolve an issue that wasn't our fault. When I finally reached the manager, she said she would look into it and get back to me. She never did. The following week I left additional messages with her coworkers, and the week after that my calls went unanswered altogether. Eventually, I received an email from the manager stating that the $50 reimbursement was final, and my phone number was blocked, leaving me with no way to continue the conversation. Losing a customer's clothing is frustrating enough, but the complete lack of communication, accountability, and professionalism afterward made the experience worse. A business isn't judged solely by whether mistakes happen--it's judged by how those mistakes are handled. Unfortunately, Sheldon Cleaners failed on both counts. I recommend Suburban Dry Cleaning instead. They clean items in-house rather than sending them out, which reduces the chance of items being lost, and their staff is helpful and kind!

Large parking lot with direct access to the entrance of the cleaners. Short walk from the door to…read morethe counter. When you entered the facility was clean, smelled good and well lit. Service was prompt. I was quickly greeted, and asked for the quantity of garments I was checking in. Gave my name and was given a pickup date of Wednesday. For a quantity of five pieces I feel a two day turn around is fast. I have used this service before and am happy with the value for the service. Great people, great prices and great service.

Quick turnover, reasonable pricing very friendly staff I would return to this location. The next…read moretime I have a dry cleaning need I am tempted to use their alteration services as well.