The waiting room is completely empty the past few times I've gone in. Strange, used to be full of…read morewaiting patients. And he is using physician assistants to see the patients. What is going on? This can't be good...

This office is not based on very personalized care. Its seems like a teaching clinic and uses…read moreresidents to see patients, with the doctor confirming the information taken by the residents. Its a very impersonal experience and they are speaking about the patient in the room as if the patient isn't even there. The Filipino front office receptionist is not friendly at all and has an attitiude. A drama queen and complains about people the entire time, as patients can hear everything being said through the window. She also doesn't know her billing protocols and information. Not a professional employee. Be very careful to verify all of your insurance coverages before agreeing to any procedures such as the extensive lab testing, imaging and other tests that are ordered and performed right in the office. They don't give you the opportunity to do this unless you insist. You will need the codes for any procedures to verify with your insurance plan. Once you receive your results, its all business, and therapies are dictated without a lot of input from the patient, even based on previous negative experiences with said therapies.

I highly recommend Lam Family Medicine, located on the 32nd floor of the Century Square building at…read more1188 Bishop Street in downtown Honolulu! Dr. Edward Lam is an exceptional physician who prioritizes his clients' care first and foremost. He is extremely knowledgeable, kind, thoughtful, caring, personable, compassionate and deeply dedicated to his patients and staff. After my appointment this past Tuesday, I left feeling completely satisfied with the services provided. Dr. Lam always takes the time to listen and answer all of my questions and concerns. He was extremely empathetic when I explained to him I had lost my mother to cancer. The administrative and clinical experience was just as wonderful as the medical care. The receptionists and medical staff are incredibly friendly, customer service oriented, and really fast through checking me out. Unfortunately, I was running a little late to my appointment so I called to let the staff know; they kindly told me to drive safely and that it was okay. Scheduling an appointment is easy because the staff are so quick and on top of everything--they even already scheduled me for my next annual appointment for next year. Another great asset to this office is the free validated parking in the basement structure, which is awesome! I am incredibly grateful to have found such a wonderful and thorough doctor. Thank you, Dr. Edward Lam and staff!

Edward Lam is an awesome and smart doctor. When my right underarm was in pain, I checked in the ER…read more The doctor in the ER diagnosed me with UTI but my pipi wasn't sore. I kept trying to tell the ER doctors why is my underarm sore if you say it's my UTI. Wasted my time in the ER. I called Doctor Edward Lam the next day. Told him my pain and the lump under my armpit. He knew right away what I was talking about and it wasn't even UTI. It's like he knows the pain and symptoms without even going in the office to see him. Doctor Edward Lam tries to give fast and efficient service. I really appreciate how he tries to squeeze me in for an appointment. Doctor Edward Lam is really Smart and INTELLIGENT guy.

His demeanor with elderly patients is very rude. My grandmother called him a few times because of…read moreher concerns for her change of health. After a couple calls during a single week she called the following week to say she still didn't feel well. Instead of listening and helping her understand the issue he yelled at her to stop calling and abruptly hung up. I heard the conversation and called back immediately but the receptionist said he would not accept any calls. And surprise, when got billed for the call that he hung up on. Very unprofessional. I would not recommend someone who should not practice medicine with elderly patients.

I have been a patient of Dr. Dang for several years. He has always been an efficient physician…read more The questions I pose to him are readily explained. He takes an interests in my health regimen and often times suggests options. I have called his office several times and he always returned my call. I would highly recommend him if someone needed an Internist. I feel comfortable to have him as my physician.

Great doctor! He's very friendly, knowledgeable, and has a great sense of humor. He is always…read moreresearching to be able to provide excellent care and preventive care.

Very personable, very thorough, and never, ever rushes through an examination. So grateful he's…read morebeen my primary care physician for nearly a decade now

I knew of Dr Andrew Jun because he was to cover Dr Tracy Masaki Tesaro when she was away. He was…read morevery good. He checked if I got the medicine and how I was a few days later. I stayed with Dr Masaki then left since she was too busy. He was and is a good doctor.

5 Stars - Worth the Wait!…read more Dr. Jun is incredibly attentive and actually listens to his patients - which is honestly refreshing these days. There's a reason he's booked out for months (I waited nearly a year and a half for my first appointment, but it was absolutely worth it). The practical details are great too: free parking (seriously, what doctor's office has free AND available parking?), excellent location, and the building itself is clean and professional - not sketchy at all. Highly recommend if you're willing to wait for quality care!

Dr. Nishikawa is GP and he is so nice and thorough even when he's scolding me. He does it…read moreencouragingly, not making you want to shut down and not return. The girls out front al very nice too. Very welcoming and so sweet.

Doctor Nishikawa is one of the smartest and kindest doctors I have met in my sixty years of being…read moreon this planet. His staff is always peasant and efficient I couldn't ask for more. Doctor Nishikawa is truly concerned about my well being, I never feel rushed because he takes the time to talk with me and make sure that I am on the right track. The young ladies in the office always fill out a paper telling me when my next appointment is and a review of any tests or procedures that doc wants done. I would give Doctor Nishikawa a thousand stars if I could. He is truly one of a kind. In this day and age of health care, more often than not, you're just a number but not with Doctor Nishikawa and staff. They always show care and concern and are always respectful and nice to me.

Comprehensive Care: dr. Kurata is fantastic. He took the…read moretime to listen to my mother's concerns and explained her diagnosis in clear detail. He took copious notes. He spent over 1/2 hours with us. We never felt rushed, and the office staff was very friendly. Bedside Manner: we are so grateful for Dr. Kurata's compassionate care. He made us feel at ease during our visit and established a care plan. Office: The clinic is clean and well-maintained.

My mom, who is 88, has been seeing Dr. Kurata for many years of which the last 5 years I have…read moreaccompanied her to every visit. I absolutely love to watch Doc and mom interact together because of the fact that my mom is so completely at ease and comfortable with him. He treats her as though she is his ONLY patient. The visit is never rushed and he listens intently while maintaining direct eye contact with whom ever he is speaking to. He is funny and is never offended when my mom is in one of her moods. (She hates when I take her to ANY doctor or hospital) As long as he will have her, I will continue to take Mama to Dr. Kurata until her eternal rising. His staff is amazing, professional and extremely courteous also. We love all of them!

If you want to see Dr Lai, be prepared for hours of waiting. If you're appointment is at 9am, you…read morewon't see the doctor until 3-4 hours later. You'll be lucky if you get to see him within 2 hours of appointment. Receptionist is always rude and it's so packed at waiting room that I have to wait outside the room for hours. Dr Chang is great but they need to stop making tons of appointment at the same time stop being greedy.

Tried to make appointment, but receptionist is extremely impatient. Just asked few questions and…read morebeen told: our office is busy. Don't want to visit this doctor anymore.