Fixed the AC on my Audi with no issues at all. The work was completed smoothly, and they kept me…read moreupdated throughout the process. They also answered all my questions clearly and to my satisfaction.

They were very courteous and as soon as the ordered part came in, the job was done quickly. We…read morewere very happy with the results and they were even kind enough to do a few "touch up" paint on a couple small scratches without added charges. Customer service was great!

Went to Auto Papa with an issue regarding my car kicking/jerking. I was quoted to run diagnostics…read moreto check. Amin took care of me by asking me questions, testing out my car, and explaining possibilities of what could be causing the issue. The challenge is that it is intermittent and it's difficult to reproduce. He did his best to try and replicate it, but wasn't able to. Although I took some of his time to look at my car, he didn't charge me anything as diagnostics didn't need to be run due to no engine light appearing. I truly appreciate the support he provided, top notch. And they are easy to reach out using Yelp messages (just make sure that it sends properly). Thank you, Amin.

It's incomplete work. Based on the work alone I wouldn't recommend these guys to anyone they didn't…read moreput adhesive on one of the plastics on the truck bed. It's missing vinyl film shields on one side, but they left them on the other side so I don't know what happened there. They didn't color match evidence is in the picture there's clearly a line of the two different colors and I can't believe they didn't wash the truck after they finished painting it. The truck also has a weird odor inside. I'm not sure why. When I asked how much it would be to paint the roof it was first $700 then when I agreed to the 3 panels I told him I'd pay for the top on my own dime the price went up over double $1500 for 1 panel. SMH never again. So for 3 panels one being the truck bed it was $1900 then to paint 1 more panel the roof was an extra $1500 just doesn't add up

Always extremely satisfied with the service, communication, value, and most importantly the…read moreexcellent quality of the work when I bring my car to Baba's. I am very picky with where I bring my car since it's challenging to color match and work with Toyota black paint. I would definitely recommend Baba's to anyone who wants quality work done on their car.

Absolutely Outstanding Experience at Baba's Auto Gloss Body Shop!…read more I can confidently say Baba's Auto Gloss is hands down one of the best body shops on Oahu. I found them simply by searching for a body shop on the island, and even though I live on the complete opposite side of Oahu, choosing them was 100% worth it. From the very first phone call, I felt the difference. The professionalism, family-oriented atmosphere, and genuine aloha vibe immediately stood out. You don't feel like "just another customer" here -- you feel taken care of. They repaired the driver rear sliding door on my Toyota Sienna, and when I picked it up, I was honestly blown away. My van looked **better than it did before the damage**. The sliding door looked brand new, the paint was flawless, and the overall finish was incredible. What really sets Baba's Auto apart is how they go *above and beyond*. They fixed my rear license plate even though it had nothing to do with the repair, and they even topped off my windshield wiper fluid. Those little details speak volumes about their pride in their work and how much they care about their customers. Huge shoutout to Paul, Willy, and the entire team -- all amazing people who clearly love what they do. Communication was smooth, the process was stress-free, and the results exceeded my expectations. I'm recommending Baba's Auto Gloss to **EVERYONE on Oahu**. If you want top-quality work, honest people, and an all-around excellent experience, this is the place to go. So thankful for the entire Baba's Auto team -- mahalo for taking such great care of my van!

After suffering 4 months of ghosting and tales from another auto body shop, my family and I yelped…read morereccommendations for our newly acquired JDM vehicle, Joe responded within minutes on a late Saturday afternoon. Not only is a quick response on a Saturday a highly unusual experience for me, another surprise was his willingness to offer a Sunday consultation, in-person at the shop. The location is easy to miss, but just give Joe a call or text and he will guide you to the right bay. He has a clean and spacious office with AC!!! Conditions of the front-end repairs were discussed, and it was easy to discern Joe has experience working with insurance companies. Although the insurance company authorized the repairs, we chose not to complete them because ours was a JDM, with only 24 of these on the continental united states. This meant we could insure it, but would be issued a salvage title. We needed a vehicle for everyday activities of daily living and not as a custom show mobile, so we sadly sureendered the 1998 Nissan Serena to the insurance company. Joe took care of all the insurance stuff, including storage of the vehicle and towing it to auction. Should we have the misfortune of needing collision repair...MOS DEF... Encore Collision is our GoTo

I normally don't leave reviews, but I feel obligated to share our experience…read more Our 2011 Toyota RAV4 has been at Encore Collision since October 2025 for repairs. Over several months, we were repeatedly told that work was in progress, parts were on order, or that the vehicle was nearing completion. It's March 31, 2026 and it is still not finished. However, during multiple in-person visits, there has been little to no visible progress. Communication has been inconsistent, and there were times we arrived during business hours and no one was available. We understand that delays can happen, but the lack of transparency and follow-through has been extremely frustrating and completely unacceptable. We also observed signage indicating BBB accreditation; however, the BBB website currently lists this business as not accredited, which was confusing and concerning. At this point, we have had to escalate the matter in order to seek resolution. We hope this can still be resolved professionally, but based on our experience, we would strongly advise others to proceed with caution as there are many red flags despite the positive reviews.

Kwan's very reasonable price and the work is perfect and I definitely recommend it…read more Thank you

brought my car in to replace old non-restorable headlights, excellent service, was able to get an…read moreappointment soon after calling , would highly recommend

This is the BEST place to have autobody work done, in my opinion. Eon is very honest, hardworking,…read morehumble, and really goes above and beyond! First, he made it so easy to come in and get a quote-other places require an appt for that. He told me I could just come in that same day and I needed it printed out (because I needed to give a copy of it to my neighbor who hit my car), and he took care of everything I needed so quickly! I thought his pricing for everything was very good too. The body work and paint job he did is perfect! My car looks new again! He even cleaned my headlights, detailed the car, and even fixed a problem I had with one of my floor mats at no extra charge and without me even asking. I am so happy to of found him here on yelp and HIGHLY recommend him! I am very, very happy! Support local Korean businesses in Koreamoku by coming here!

Eon was very attentive and really took care of my truck. My paint/scratch repair was superb. drop…read moreoff was sat morning and picked up sunday night. i felt so bad that i couldn't give it a nice wash before drop off but he said no worries! and when i picked up it looked like a brand new ride! even looked like it was detailed super slick and shiny. I will definitely be telling everyone i know about him and will 100% go back again if i ever need to!

Very impressed, excellent work. My insurance company sent me to a body shop on Kona St. They took a…read moremonth to come up with a quote of almost $6,000. This was just for damage from the collision but my wife wanted the other minor damage on the car done too. The insurance company considered it a total loss and offered us $6,500 scrap the car of $3,800 if we kept the car. Since the damage was just cosmetic the title did not have to be classified "Salvage". Before making a decision I took the car to Ko Li. He looked it over and said he would do everything $3,800. This meant painting almost half the car. Another problem was there was no color code to be found so he had to do his best to match the color, it's perfect. The work was done during the heavy rains we had and yet he still was able to get it done in about 10 days. I wonder about the one bad review, it might be a mistake since the reviewer is from Santa Monica, CA.

Lee is the very best in the business. His scope of knowledge regarding vehicles, their individual…read morebody lines, and what is needed to achieve a perfect look comes second to none. He puts his clients before he puts himself. I cannot recommend this establishment more highly! This is what you're looking for, my Range Rover looks PERFECT! Many mahalos to Lee and his incredible business!

An e-bike ran into my car -- uninsured, of course -- so I was already pretty pissed before this…read morewhole process even started . Had to call my insurance and deal with repairs, and KW Auto Body came highly recommended, so I went with them. I first went to the Nimitz Hwy location and the customer service was excellent from day one. Super helpful and easy to deal with. Then I found out they also have a shop near Ala Moana, which is much closer to where I live. I mentioned it, and they handled the switch seamlessly -- one call and everything was transferred over. The repair took about 10 days. One piece of glass was on back order, so they let me pick up the car and bring it back once the glass came in, which made things way more convenient. No drama, no hassle. When everything was done, the car looked great -- you'd never know it got taken out by an uninsured e-bike. Solid work, smooth process, and great customer service. Would definitely recommend

K W did a repair on my GMC truck and it looks brand new. Great service and super professional took…read morecare my truck and made it exactly how I wanted it. Awesome team great customer service at fair costs. I recommend K W for any auto body repairs.

I had an excellent experience at this auto body shop. Ed was fantastic to work with--he…read morecommunicated clearly and kept me informed throughout the process. When I contacted him about my car damages, he was quick to help and got me in for an inspection right away. The service was prompt, professional, and truly exceeded my expectations. I highly recommend this shop for anyone in need of reliable auto body assistance!

Pacific Auto helped repair my car (Toyota Corolla) on multiple occasions, across multiple years…read more They are always reliable, considerate, very helpful, and understanding. They go above and beyond to ensure that the repair goes well. The quality of the repair is always good, and the quality of service is also really good. They make the repair process really easy, and go out of their way to save my time and resource. My insurer is Geico, and I had no issue working with Pacific Auto on multiple repairs. They are really good at fixing cars and prioritizing customer service at the same time.

Everything was done perfectly, the customer service was amazing and they made me very comfortable…read moreleaving the car in their hands!

Awesome customer service and communication. From the quote to the repairs to the quality of work…read morewas amazing. Will take my vehicles here again if I need work done. Sadly I hope I only come back for restoration! Lol.