The place was swamped and, yet, customer service was exceptional from every employee I encountered today 530-730 5/09/26! Both employees that assisted me at the register really were thorough and patient. I believe their names were Graham and Anna (4 letter name ? Sorry not the best with names). The pizza tasted great as well too! read more

Well we had my son's birthday party here this year and it was a success! Yeah I was warned they were out of goodie bags, but I think the extra points to compensate actually worked out better. Our party attendant was so attentive and sweet. She took great care of us. All the kids had a great time doing kid and party things. Parents were happy. The food came out promptly and was hot. No complaint on any pizza or wings. No complaints from this mom. If my kids were smaller we would have more parties here for sure. read more

Not sure where my other review went.... I took my son here for his bday(8th bday). I thought the place was bigger than what it was in person. The Bday Host was okay.... Would have been great to have someone excited and happy. She was nice but seemed to either hate her job or just having a bad day. Idk. I thought I was the only that noticed her being off. But my family did as well. Online before going. I figured 6kids $100 roughly $150-$200. In the end it was close to $300! I was absolutely shocked. Also, in the middle of playing and running around with my son the host came up to me and wanted payment. Like dang I can't pay on my way out!? I really hope they get better drinks in there fountains. I don't let my son drink soda or a lot of juice. And they didn't have any sugar free options. I can't remember everything my first review had. Not sure why that's gone. Oh another major thing was the Chucky show. The first time Chucky came out we didn't even know it. We couldn't hear them announcing anything over the intercom bc of all the noise, people and music playing. I just saw a bunch of kids and parents dancing on the floor area where the bday kid is supposed to be. Along with his party people. I then saw Chucky dancing with all of them. So we missed his first appearance. My son also didn't want to go over there with all the strangers on the dance floor. The 2nd Chucky appearance I made sure to be there. And as soon as he came out he spent all his time talking, taking pictures with everyone else. The host lady had to wave him over many times everytime he was supposed to be doing something. The whole time while dancing and doing the "bday show" parents and their kids were walking up asking Chucky for pictures. Chucky would wonder off with everyone except who paid a lot of money to see him. The host had to wave him back over many times as well as tap him on the shoulders and tell him over here many times! Had I known Chucky didn't care about the Bday kid/show/people and showed his attention to everyone around then I would have NEVER paid for the bday package to begin with. Definitely NOT $300! The guy sitting at the trampoline area was distracted the whole time we were there. I had to tell a few kids to stop blocking the tunnel bc they weren't allowing anybody to go through. Then a kid was telling other kids they can't get on the trampolines right now. So I walked them over and told my son and his cousin go! They went right in and that other kid continued to bounce. Meanwhile the guy watching over this area was leaned up against the door, on his phone. Not paying any attention at all. Before I could even ask for an extra pizza. The lady said my package came with an extra one. I thought each person got a slice or two. Idk. But that's what I needed anyway. But then some how and I 3 pizzas. Idk how. Then the host gave me a menu and I got a tray of frys. The prices were out of this world. I don't remember how much anything was but it was way too much. That's all I can remember. When our time was up. The lady moved us to a booth. I wanted my son to open a couple of gifts after everything and she told us we had to move. Nobody was even there. It wasn't packed. They had many tables set up for other parties. I just needed 10mins mins or less. Instead we got booted to a booth. Not a big deal but if they could leave a few extra mins at the table that I paid so much for. Oh last but not least! On the table where it has the name of the kid and their age. They should have a schedule or clock showing what's next and what time. That way the parents know exactly what's next and when and how long until the next. I had no idea. I felt like a chicken with no head just running around. The host would have to find and come to me and tell me yalls pizza is coming out. Yalls pizza is on the table. One time she told someone else in my party and I had no idea. It would just be nice to have something on the board showing the time and what's happening and what's next and how long u have. Hopefully this review doesn't disappear. Overall, I wouldn't pay for the bday package again. You're just being rushed to eat, play, show, cake,dance, ice cream, leave! If u just go in you won't have to worry about being rushed and u can still dance and take pictures with Chucky. Oh also I wish they had more options with their packages. I didn't have 6kids. Just two. But I had to make each adult and kid in order to get the $100($300) package. I didn't like that at all. But anyway! God bless! read more

Chuck E Cheese is great for kids! There are ride on vehicles for kids, arcades, photo areas, food, prizes to win, etc. They will stamp your hands with the party your with as a safety precaution for kids. You can reload cards at the kiosk or with an attendant. $37 for 120 points is a great deal! Each game is worth 1 point which is very reasonable. This Chuck E Cheese is small but it has enough things for kids to do for a good 2 hours of play. This place would be a great place for a birthday party since they have a lot of seating areas. Overall, I will be back again the future. read more

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I am in my mid 30s and had never been to a Chuck E. Cheese, I know! You are greeted with turnstiles to ensure the kids you walk in with are the ones you leave with. Then you come up to the food section where you can order pizza, wings, desserts, or opt for the salad bar. Then you can also sell get a card and add playing time which is by time increments. Sit anywhere you like and your buzzer rings when your food is ready. You also fill your own drinks which is nice. The whole place looked pretty clean and I was impressed by the clean salad bar. There wasn't a huge variety but your basics where covered. The games are enough to tire you out and you no longer have to deal with tokens or tickets like in other arcade places. If you stop playing be sure to pause your time at the kiosks so you don't lose out. read more

Chuck E. Cheese - Medium Pepperoni Medium Pizza - Pizza Near Me - San Antonio, Texas

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Easy family fun for a few hours. Paid $150 for a military deal (including 2 pizzas, 4 drinks and a 100 minute card) and two additional 90 minute game cards. Pizza was hot and tastier than I remember. Drinks are limited to Pepsi, root beer, and a few other random unpopular selections. If you're looking for a nostalgic Chuck-e-good time, this is the place to enjoy that. The location is convenient to 1604/281 and very clean. Employees weren't overly personable, are be prepared for a wait at the entrance to order, but still a decent outing. read more

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4.4 STARS! LOL! Yes I'm doing a review on this joint only because the Sweet Chili Chicken was amazing and because I've been here twice in the last month for kids bday parties. The pizza is flat and lacks depth. The cheese is melted and tasteful but the bread needs some work. It's not thin crust but isn't not hand tossed. Playing with my emotions! The salad bar is sad. The Sweet Chili Boneless Chicken Wings are damn damn damn good. Pair it with a beer and a football game streaming from your phone and bam! You'll forget where your kids ever went. The sweet heat is on point, chicken cooked perfectly and the color of the batter and sauce is heaven! At this location it doesn't have the stage for the cartoon characters to dance on. That's sad. So it's just Chuck E. in a outfit. He needs some friends. The arcade games worked flawlessly and I love seeing parents getting all competitive using up the kids game time. The tickets on the card is so much better and the card wristband is amazing! No more lost cards. No more counting tickets! Eat that Main Event! We ended the day with some sherbet dip n dots which was good. Enjoy! read more

Chuck E. Cheese - Boneless Chicken Wings (24 bites XL): Sweet Chili sauce - Pizza Near Me - San Antonio, Texas

Great spot for my nephew's birthday party! We reserved a party table and got goody bags for the kids. The pizza is just like I remember it when I was a kid. Relatively small area compared to how it used to be, but plenty of games for kids of all ages. The kids enjoyed the Chuck E. Appearances. The prizes are great. Much better than I remember. The salad bar is $12 and it's not very impressive. Kinda anemic. Not really worth it unless you're just eating salad. Regardless, would still return as the boys love it. read more

Great time tonight at CEC with the family. This location was super clean and the front desk staff was awesome. I used a few coupons online and got an XL Extra Cheese Pizza, 3 Drinks, 1 Salad Bar, 1 Lrg Beer & 2 60min Play Cards for $75. It was 5 of us sonthis was perfect. We use one card for the two little ones to share so we get more value. My preteen still loves this place! Pizza was, as you know, surprisingly good. Everyone was happy and that's what you want. It was packed but it was Friday night so as someone new to the area, married with kids, I can't think of a better way to meet local folks in a fun environment with a BEER in hand! We are usually nervous about the kids getting sick but I can tell this location was clean. Give it a visit! read more

Games and fun! Going early helps to beat the crowd. Remember to wash your children's hands after playing the games. Pizza smells delicious. My son likes to go. read more

We love the food which is very good and yummy, the chicken wings taste the best! The service was not that bad but there was this one guy who started giving my childs looks. Me and my children love chuck e cheese but they were all devastated to hear they are getting rid of all of the electronics. They wish they would stay. But in total 3 stars the service, mid. Food: tasty, and the entertainment: great! Except for the animatronics leaving. read more

honestly i'm not one to write negative reviews but this spasific locations staff is not the best. there are quite literally 3 workers that are always in the back and straight up ignore you. me and my little brother went to play games and some guy came and started throwing away plates full of pizza and drinks. i had to go and stop him because the plates and cups were full and we still had our bags there as he must've known we didn't leave. just and odd costumer service issue. read more

Pretty decent (probably one of the best in San Antonio) Chuck E Cheese's with a good variety of games for all ages. I recently realized that they have gotten rid of the tokens we all knew and loved. The money is now added to a card which is pretty easy to use (no sliding, just tap the card to the reader). The pizza has gone through a couple of different versions in the past couple of years, the crust is once again delicious! It is a bit thin, but delicious nonetheless. The salad bar is the same as usual (my wife eats the salad once in a while and she says it's as good as usual). They have added new items to the menu and it seems to change every couple of months (more items to choose from!) Pretty clean place with lots of kids running around having fun. Definitely an awesome place to bring your kid (especially since I remember when I would go to Chuck E. Cheese's when I was a kid) read more

Thank you so much for my baby girl's special day!! The staff and mascot were very sweet and pizza was great.

Just like every other Chuck E. Cheese's this place requires a lot of patience. There were no tables available to sit at and a lot of games were "broken" a few took my sons credit but didn't let him play. Also a few of the ticket counting machines were out of order so we had a long wait for my son to be able to count his tickets. My kids had fun and that's all that maters really read more

This place is a dream for kids, but barely tolerable for parents. The food is very overpriced. Over $50 for two 1-topping mediocre pizzas, 4 drinks, and some "points." This is the most expensive meal we've taken our kids out for in awhile and it wasn't even good. The pizza at a Chuck E Cheese location we used to go to in Charlotte, NC, was way better. We were here on a Sat night around 6 pm and nearly every table was covered with dirty plates and half eaten food with no people sitting there. Does no one clean off tables? We had to walk around the whole place twice to find a clean table. If you can get past the bad overpriced pizza, the games are fun. Each one is a point and my kids love to get tickets. The games are the only redeeming thing in this place and why I gave it 2 stars instead of just 1. This location does not have the awesomely creepy animatronic Chuck E Cheese band. Just a lot of TV screens and someone dressed as Chuck E Cheese for birthday parties. We ended the night by ordering a chocolate chip cookie. It took 40 mins to arrive and was less than awesome. My husband, who rarely comments in restaurants, made the comment that the food was "piss poor." We'll be adding this place to the list of places we drive by, but don't stop. read more

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I have a friend in from Scottsbluff, Nebraska who had "Eat at Chuck E. Cheese" on her bucket list. Scottsbluff only has a handful of restaurants, and I wouldn't dare deprive her of a life dream. It was my duty to take her to Chuck E. Cheese, regardless of the conspiracy theory that had JUST aired two days before. It was expensive compared to other pizza places, but I expected it, and she was paying with corporate card. We ordered a thin and crispy pepperoni pizza ( which is rectangular - to avoid the possibility of the conspiracy theory on our table). I ordered a salad. Their salad bar was pretty impressive for a pizza place. Chuck E finally came out to entertain a birthday party. Entertain is an overstatement. He was so un-enthusiastic to be there. I know a costume alone is enough to keep young children excited, but as an adult, I was disappointed in what I saw. If I was the parent paying for the birthday party entertainment, I would have been pissed. It was the saddest display of a costume character I've ever seen, and I've watched costume characters try to get me into their tax offices before. Regardless of how I felt about Chuck E., my friend was so excited that she cried. As Chuck was walking back to his "costume get ready area", I called him so that he could take a picture with my friend. The smile on the costume was ready, but the person filling the costume was pretty reluctant. Either way, the picture came out great, and my friend got to check it off of her bucket list, and she was so excited. Although the pizza was ok, and the salad bar was pretty good, I'm glad I don't have kids. read more

Pizza was pretty good I'll give them that but not worth the price. Plus overall the experience is boring. No animatronic show, no giant jungle gym playground, didn't even have a suited up employee come out dressed as Chuck E. Cheese. I'll give them credit that it looked generally clean when we went in but that's because there's nothing left in the area. It's sparse and sad. I grew up going to Chuck E. Cheese over celebrated birthdays since over 25 years ago and now I'm a new parent and this won't be a favorite for my kid the way it was for me. It'd a snooze fest IMO. I liked that they have skee ball and we could still take pictures at the photo booth but at least for my kid I know they want more than that. read more

The bathrooms are disgusting, no hangers, no stools for kids to reach the sink, just gross. The waiting tine to get prizes was long! It seems like they are short staffed so if you are in a hurry or potty training don't go. read more

Chuck E. Cheese - Sink with mold and other gunk around it. This is the women's bathroom - Pizza Near Me - San Antonio, Texas

When to celebrate a birthday and we were impressed! Ordered a stuffed crusted pizza that was delicious. We added the salad bar and every time I went it was being cleaned and restocked. Most impressed by the floor attendents that kept the tables cleaned and asked if we needed anything. Bathrooms were clean as well in case you were wondering. Good Job Chuck E Cheese read more

Chuck E. Cheese - Outlets at every booth! - Pizza Near Me - San Antonio, Texas

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I like Chuck E. Cheese's, but my kids love it. They always seem to have the most fun here; when it comes to pizza and games. I like Chuck E. Cheese cause its not too bad on the wallet, and you get a lot of fun for your buck via email/internet specials. On our last visit we to got a large pizza, 2 drinks and 135 tokens all for $32. (Via Internet Coupons) Now thats Cheap and Cool for parents that is. I think we spent at least 3 hours, and still had tokens left. I recommend signing up for their monthly email specials, and free tokens on your kid's birthday. The only gripe I have about Chuck E. Cheese is that the pizza is not very good, and the salad bar is too expensive. But, we all know we don't come here for the pizza, and salad bar. We come to Chuck E. Cheese's because our kids, kid siblings, nephews or nieces bug us constantly about this place till we bring them "When are we Going to Chuck E. Cheese's???When are we Going to Chuck E. Cheese's???When are we Going to Chuck E. Cheese's???" But, don't lie you know you like to play the games too. I love to play Deal or no Deal. I almost won 80 tickets, but I had the 2 ticket case :( So based on the fun factor, and the price I give Chuck E. Cheese's 4 stars. I will win the 80 tickets on Deal or No Deal. read more

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This spot is the bomb, my daughter and I go to one everytime we go on a trip. Hands down this place has it all!! Great staff, clean space, they even just remodeled, and as a parent having good wine is just one more plus. Ty is the best , will definitely be back with hopes of seeing him again in future. Overall wonderful experience !!!!! read more

I have to commend the manager at this location, Alizah. She was very friendly and accommodating during our visit today. She also handled our concerns promptly. Staff's customer service was stellar! Additionally, very impressed with the Covid safety measures this location has set for customers. They take your temperature before entering, games are spaced out, and hand sanitizers easily available to customers. Also, games that allow for more than 1 player can only be occupied by the same family at a time to permit social distancing. Glad that we still have a place "where a kid can be a kid" AND be safe! Thanks CEC 1604! read more

The manager at the Chuck e Cheese on Ingram was very rude. He was degrading me for using my Tmobile coupon there. He said to me that "you people can't just get free pizza's." I paid $5 for $5 worth of games and recieved my free large pizza. I reloaded my child's game card twice and spent $9 on drinks. So we didn't go in there just to get free pizza jerk! After I paid for ice cream rainbow dots the lady in the front said she would need to get some more from the back, but the manager in charge told her " no, just tell them we are out." I guess this lazy manager wasn't prepared to work on a Tuesday. read more

Very impressed...been in a few chucky e cheeses in my day..this one was by far the best.. the staff was great smileing and frendly...the food was really good ...the salad bar was stocked well and very clean and fresh ..pizza was good..the pizza tray has a texure to it..any extra oil falls down..pizza not sittings in oil..smart! Boneless wing were a bit commercial tasting ..but better the a mc nugget..but there were celery sticks with it..very nice touch.. The place is set up great ..they droped alot of the creepy 80s animatronics ..now only one ..chucky ...which was cool.because the live chucky came out 3 times while we were there... the booths were big and comfy..and the gamess are set up really well... by far the best Chuck E Cheese ive ever been to.. very nice job guys. We had a great time..thanks for a nice family night out . read more

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We visit this location because it is close to home. Unfortunately their service is hit or miss. I wish I could blame it on Covid but that has been the case since before the pandemic. You might get someone who is happy to greet you, you may not. You may get someone who knows what discounts and offers are available through various social media outlets, you may not. You may get good food, you may not. So since Chuck E. no longer comes out to say hi or dance, we were relying on the streaming videos and Chuck E. music to add to my kids' experience, only for them to turn it off at a random point in our visit. We asked what happened and they said "they turned it off." We asked why and they had no reason. We were one of the two families in there and asked for it to be on and they never turned it back on. So my babies had to finish playing with mostly silence as most of the game are disconnected for social distancing reasons. It was awkward and uncomfortable. So we left. And we may be back after the pandemic, or may not. read more

I haven't been to Chuck E Cheese in many years. This time was because it was a birthday party for my great grandson. Well, the little kids had a grand time with all the rides and activities. Being there and deciding to try the pizzas ourselves (me and great grandma) my wife went to order because i was in a walking boot and getting around was tough. She bought a large traditional crust NO UPGRADE pizza. Well, to call it a large is stretching it a bit. (When we get a large Pizza Hut pizza between the two of us we can only eat half. We ate all of this pizza.) Then "deal" required her to buy four drinks, although it was just for the two of us. The bill was $29.76. Now the pizza was a tough thin crust, very little cheese and the pepperoni was few and far between. Now I remember why I haven't been there is a while. Wish I would have taken a picture to post here. read more

We love Chuck E. Cheese for the kids to play. The food is about what you'd expect but the kids like the pizza a lot. The employees are super sweet, we'll definitely be back! read more

Definitely one of the better Chuck E Cheese I've ever been too!!! The place is clean not too big not too small plenty of games for both adults and children. Pizza: Good Salad Bar: Great selection, clean! Games: Fun Cleanliness: Good Children smiling: YES!!!! read more

I've been to my fair share of chuck e cheeses. perks of motherhood and right of passage if you survive a birthday party here. This place has a big space, so all the games and play area aren't smashed together which is what I like. Again its on the richy side of town so about 25 minutes from the sea world area depending on traffic. I liked how clean this place was, friendly workers they didn't seem like they were ready to commit suicide on the "Wheel of fortune" game, there was a manager that regularly patrolled the area, and hardly anything was broken. Getting prizes was a breeze and not much of a wait for our pizza and drinks either. If Chuck E cheese needed a model on how to run their business THIS is the model to follow. The 2nd great chuck e cheeses in the area is 1604 & Bandera. The worst is 410 & Ingram: size is small, gets packed alot, and you can tell the difference between the clientele and workers there. I go there still because its closer but I try to stay away from the ghetto chucky as much as possible. I'm willing to put down the gas money for the safer looking, cleaner one for my kiddos. read more

My kid loves; thus, I love. Employees: They were all super nice. They served us out of date, sour milk. They immediately tried to make it right...only to find that all of their milk was out of date! Oy! They immediately let the kiddo pick between more tokens or a ChuckECheese reusable cup. We are now the proud owners of a ChuckECheese cup in BLUE! Kiddo is thrilled! Food: I love the fact that they have a salad bar and the vegetable platters. My kiddo likes the pizza okay, but, more times than not, she eats the broccoli and carrots off the platter....and that's just fine with me! Games/Activities: I was surprised how many were out of order when we arrived - to their credit, most were fixed by the time we left. Overall: Recommend. read more

I must admit, prior to this experience, Chuck E. Cheese was one of my least favorite places to take my child. However, this location is exceptional. The facility is clean and up-to-date on the proper Covid procedures. The manager, Ty, was wonderful and made my daughter's experience top notch. I hardly ever write reviews, but I truly feel obligated as this experience changed my entire perspective on CEC as I had a ball playing the games with my daughter. I can't wait to go again and that's something I never imagined myself saying! read more

We have gone to this location for years so we have always enjoyed our trip. However, we will now ONLY go to this location because of the hospitality we received from Elias, the manager. What a humble,loving,sweet guy. We had called a day earlier to get ideas as far as what we could bring for a "small party" not the big package they offer. He helped me with that answer as well as informing Me he would be there the next day for our arrival. My daughter was turning one , mind you,all she wanted to do was eat,dance,and play! He was EXTREMELY attentive to our needs and continuously checked on us making sure we were comfortable at all costs. When he realized we were there for my daughters first birthday he presented us with a Chuck E Cheese souvenir! There's not a lot like Elias in this world,but we sure do love this location even more! Thank you so much and we hope to be back soon! read more

Here's the thing, Mr. Cheese, if I were writing this review based on the level of fun I personally have at your establishment, it would likely be negative stars. Don't take that the wrong way, but screaming children, high prices, and lousy pizza do not a great evening for an adult make. However, Chuck (may I call you Chuck?) you'll notice I am giving you 4-big ole fat stars and the reason is my nieces adore you. I mean, really. They're infatuated. I recently had the pleasure of spending a Wednesday night with my goddaughter. She was post-ballet class, all dolled up in her pink leotard and little tiny bun, and I let her choose our spot for dinner. Without needing any time to think, she suggested "Chuck E. Cheese because it's the funnest place, right Aunt KT?!" Ummm, right, kiddo. The funnest. So, we enter, CEC has a number of safety measures in place to ensure your child leaves with you and no one else, we get the stamps and whatnot and order our food. I spent $21 and got an orange soda, a mini-pizza, and a cup full of tokens. I had barely placed the first coin in my goddaughter's hand before she was running wild through the restaurant, tutu flying, on a mission to win tickets. She chowed down on her frozen pizza, split the orange soda with me, rode a mechanical horse, climbed through a jungle, went bowling, was a rockstar, had her picture taken, and won 81 tickets (mostly bc she lucked out on some jackpot ticket game and got 60 all at once). Three hours later, she was happy as a clam, I was slightly frazzled from the sound of screams ringing in my ears, and we took off to the prize counter to cash in those tickets. Major downside to CEC is the prizes are all dollar-store picks at best, but cost 100's of tickets to "win". Since I spent $10 on the coins it took to win 81 tickets BECAUSE I DIDN'T CHEAT - perhaps I should have in retrospect - the only prizes available to my ballerina princess were pencils and a plastic ring. She was a bit let-down but thankfully at the last minute, Chuck E. Cheese himself, the one and only, sauntered out of the back room and gave her a big fat hug. I snapped a pic, handed her the pencil, and off we went to my house to paint fairies and rainbows. And as we were walking to the car, she looked up at me with her big, blue eyes and said, "Aunt KT, I love you. That was the best night ever. I bet my Nannie is sad she missed it." I didn't tell her that no adult is sad to miss a trip here, I just hugged her and accepted my prize as granting my girl the best night ever. Then she fell asleep in the car on the ride home. 4-stars to you, Mr. Cheese. Thanks for giving kids a happy time and parents (or aunts) a quiet evening when they pass out from running and screaming for 3 hours. read more

I'm not sure what it is about rodents being so charming to children, but Mr. Cheese sure has his hooks in my child. I am not a person who likes to hang out in a place that has dozens of screaming kids whose parents don't bother to supervise them once they are inside. I still shake my head when I see kids running around. Sometimes the scene looks like news footage from the Rodney King riots. With that said, you are probably wondering why I gave this place 4 stars. Well, I have a system and I am going to share it with people who enjoy Chuck E. Cheese about as much as they enjoy getting a root canal. Okay, here is my secret. Go early! Did you know Chuck E. Cheese opens at 9am? Yes, you heard right. 9 to the A to the M!! So what I do is wake up, get some breakfast from any number of awesome places you can read from my reviews, and then hit the rat's nest early. Nobody is there and your kid has the run of the joint. They feel like a movie star renting out a place to keep out the paparazzi. The other great thing about Chuck is that he isn't greedy like his cousin, Mickey. He still charges just one token for every game. How can you beat that? Anyway, I get in early and get out before the rug-rats start convening. As for the food there? Well, the salad bar will do in a pinch and the pizza is on par with the average bowling alley. You definitely don't come here for the food. read more

Everything was going well but, 20 minutes after we have start eating our pizza, we went to play a few games and comeback finding NOTHING on our table, the cleaned our table and took our half pizza and our 2 drinks almost full. Very disappointed since we wasted our money trying to take turns while playing and eating. read more

This is the worst Chuck E. Cheese we have ever been too! We had to ask the cashier to speak up cause we couldn't hear what she was saying....she then got a bad attitude. We got the buffet because we wanted pizza and salad bar, when we proceeded around the corner after paying the salad bar was only a bag of chopped lettuce and some salad dressing. The pizza had been sitting there so long it was hard. We asked for some fresh pizza since there was still a hour left for the buffet and the lady rolled her eyes then just walked away, 20 min later there was new pizza at least. 89.00 for horrible food and service :/ read more

I just want to let everyone know that the customer service here is exceptional!! My sister and I came in with our 2 nieces and nephew that were visiting from out of town. We arrived at 7:45pm almost 1 hour before closing. I was excited to be with my family to enjoy the evening seeing the kids play and eat pizza. Unfortunately my joy turned to frustration. The lady up front said the pizza would be a 45min to 1 hour wait time!! I could not believe it, it felt like she was pushing me out. I was not happy about this so asked for the manager immediately. Josh the manager approached me and I expressed my frustrations. He did a phenomenal job listening. He apologized for the situation and greatly explained what was going on in the kitchen. He remained calm and collective through it all. He then suggested if we purchased the game cards he would add points to those cards while waiting the extra time for the pizza. I was very happy for the accommodation. I was impressed by his service and of his staff through the remainder of the night. The pizza ended up only taking 30min. Thanks you Josh for being a great manager at this location. Very impressed. I am a recruiter for a big company that hires the best CSR in town. I would def here you. read more

Chuck E. Cheese - Pizza Near Me - San Antonio, Texas

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After spending so many wonderful hours with my kids here with the pizza and great salad bar I was shocked when we visited today with my grand daughter. The pizza was cold and the salad bar was chopped romaine or iceberg lettuce with parm and dressing on the side . Oh I don't want to forget the little bricks, I mean croutons that you could add. But looking on the bright side it was ONLY 7.99 for all you could stand. Adios Chuckster. NEVER AGAIN! read more

Clean and food came fast. They got rid of the kids play area! :-( but everything was great, we will go again!