Chuck E. Cheese and the whole team at the Pearl City location are *AMAZING*. If you need to organize a birthday party for any of the kiddos in your life, I can't recommend them enough.
When we decided to celebrate our second kiddo's 3rd birthday there, it was quite the last-minute sort of decision. Thankfully, we were still able to arrange for a few relatives to join us to at least eat pizza, play and sing happy birthday with cupcakes and a dancing, tall mouse. We did not have a party package reservation upon arriving, but after giving Ms. Tayelor some information regarding the size of our party, our food orders and desire for game cards, she immediately spoke with the manager to see if we could possibly purchase a party package which would have given us more bang for our buck. I greatly appreciated that because these types of outings in this day and age really are a privilege that many can't easily afford when in larger groups. They were able to accommodate us for a party package and they set everything up in a matter of minutes! I was so pleasantly surprised at how wonderful the service was and the real value of the package we purchased**.
My kids and everyone in our party had a fantastic time- even the adults. It's so heartwarming to see everyone, especially your children, have so much fun and be treated so special by the team. I, also, felt that I was treated with so much Aloha by all the staff- especially by Tayelor, Jaycee, James and Kelsie. They each went above and beyond in ensuring that we had an awesome and memorable evening. I can't express how much that meant to me. You never know what people are going through and how your kindness can impact them... My husband and I were supposed to take our children to Disneyland to celebrate my daughter's birthday and go there for the first time as a family... We had to cancel the day we were supposed to fly out because we lost our baby in a miscarriage and were told by the doctors not to fly due to potential complications. That was just 2 weeks ago and through the sadness and disappointment, we struggled to focus on much else- including making new arrangements for our daughter's birthday party. The staff at Chuck E Cheese (especially those mentioned above) helped my husband and I relax and celebrate our daughter by doing all the heavy lifting and extending their Aloha spirit to us. We are so grateful for that- beyond words.
**For reference, my party of 15 was about $22 per person with a play card of 45 points for the 6 kids with pizza and drinks and a special show for my birthday girl with the staff and Chuck E singing happy birthday and even the ticket tornado booth thing was all included (Super Fun package). We brought our own cake and they so very kindly put it in the fridge until it was time and they brought it out all set up with candles! read more