It has been over a year, and overall we've been satisfied with their service. The pizza remains consistently good. While we feel the fries are somewhat overpriced for the portion size and quality, we appreciate that the menu has expanded to include items like meatballs and wings. The meatballs, in particular, were a hit with my kids. The updated play area is visually appealing and a nice addition. However, the $15 per person fee feels a bit steep, especially since parents are also required to pay. The $5 sock requirement is understandable, though it would be nice to see a discount offered for returning guests who bring their socks back clean. A pricing adjustment or parent discount might encourage more families to participate. The facility generally appears clean, and I often see employees wiping down screens. I haven't noticed the same attention given to game controls such as joysticks, but overall cleanliness seems to be a priority. Occasionally, some games are out of order, and staff have mentioned there isn't much they can do at the time. It may be helpful if technical support were more readily available. We ultimately decided to purchase a monthly pass, which provides better value for our family. We prefer visiting during less busy times and usually enjoy pizza while the kids play. Overall, great job to the Fairfield team for maintaining a clean and welcoming environment. read more

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My family and I were very happy and pleased with the service and ultimate birthday party package at Chuck E Cheese in Fairfield. Our party host/attendent manager Allie/Ally was amazing! The birthday party was a success thanks to her. Our table was ready when we got there. Ally kept the birthday party flowing and explained how everything was going to work and was extremely helpful checking in on us frequently to ensure our needs were met. She kept our cake in the fridge until it was time to light the candles and even put on my custom decorations that I purchased from Amazon. My toddler son (age 3) has a ton of energy and Ally was able to help manage him and his toddler meltdowns. She got down to his level and redirected and reassured him. She is great with children and parents! She was very patient and understanding and made a point to ensure that I spent as much quality time with my family and friends. Birthday parties and hosting can be stressful but not with Ally at Chuck E Cheese. Everyone had a blast! Ally thought of everything and provided exceptional service. The pizza, lemon pepper wings, and dip and dots ice cream are delicious. They have something on the menu for everyone including a salad bar. Chuck E Cheese had something for everyone from our 3 year old to our 12 year old and beer for the dads. The atmosphere is kid casino. It can be overwhelming or overstimulating with a full house/multiple birthday parties(all the party tables were booked) but that's expected. The sound of content children. It started to get warm once the place filled up. The games, rides, and play area were clean and the kids enjoyed all the lights and variety of games and rides. 10/10 recommend. We will be back. Thank you Ally! We truly appreciate your service, understanding, patience, and kindness. read more

I haven't been to Chuck E. Cheese in probably over 20 years. Returned recently for a birthday party on a Saturday afternoon and it was PACKED! Quite overwhelming but now it's all electronic and tickets are gathered on a card. There's still a salad bar, they serve pizzas, wings, fries, and even dessert options with cakes, and dip n dots. They stamp adult hands when you are with a kid so when you leave they make sure you have a stamp when leaving with a child. They have a jungle gym that you have to pay far. They have some smaller children's rides and tons of games. They have membership plans with certain discounts to play with too. The staff are working hard trying to get the families and children together with Chuck E comes out. There's a large parking lot and it is quite over stimulating. read more

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New Kid Check is no longer effective. I liked the old setup better where there was a designated person checking hand stamps as families leave. Now, workers behind the counter get too busy and distracted. They can't give proper attention to those leaving. My daughter waited at the counter to check out with her baby. Meanwhile, we watched several people leave with kids... defeating the whole purpose. Basically, anyone can leave with your kid if they wanted to. read more

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Such an awesome location! The managers are extremely kind and great with the kiddos here, you can tell it's more than just a job for them - they actually enjoy what they do which is special. They keep this location very clean and the games are never "out of order". In comparison to the Concord one where there were a handful that were blocked off and the staff wasn't as attentive... we are very happy with our experience at the Fairfield Chuck E. Cheese and would highly recommend getting the fun passes! read more

Chuck E. Cheese - Where a kid can be a (happy) kid!! - Pizza Near Me - Fairfield, California

I love love love this Chuck E. Cheese. The staff is always so friendly. The food comes out fast (obviously longer on weekends) and they have a game attendant always servicing the games. I've gone to the Concord and Pinole locations and it does not compare to this one. The employees here are better than the other locations. However the other two locations did upgrade their trampoline playground to have the Mona course. Fairfield is only the trampoline. That would be the part that lagged for me. Chuck E Cheese has gotten expensive, but don't blame the employees. They don't make the prices. Pro-Tip if you have younger ones (under 5 or 6) stick to the points instead of the unlimited play. At a young age they spend more looking around than actually playing. read more

I want to give this place and the staff some love. We recently signed up for the monthly membership and have been getting great value out of the program and the experience each time is very positive. The staff are attentive and friendly and go out of their way to make sure the kids have a fun time. The manager today even noticed my son was scared of Chuckie Cheese and redirected the staff. The facilities are clean and all the games are functioning. The Photo Booth is fun and does not cost extra. My kids have fun running around and so get to play a bit with them or sit in a booth and use some free Wi-Fi while they run around together. The food is consistently good. With the membership I get a discount and the price is reasonable. The pizza crust has a nice garlic/butter flavor and the stuffed crust is good. I've had the cheese bread with red sauce and ranch and the wings with dip and celery. Better quality food than I remember as a kid. The place is pretty busy but it's spacious and the noise is not overwhelming like other similar places. I also like the entertainment they have with the music videos, dancing with Chuck E, and the interactive dance floor. Fun outing for me and the kids! read more

Chuck E. Cheese - Stuffed crust, sausage - Pizza Near Me - Fairfield, California

Five star service - everyone we encountered were super nice and friendly especially the young man at the register. I had problems with my Groupon but he and his manager got it to work. Their food came super fast as well. The place is the cleanest I've seen a Chuck E. Cheese's. The kids had a blast! read more

Chuck E. Cheese - Pizza - Pizza Near Me - Fairfield, California

Good ol' Chuck E. Cheese! My family and I refer to it as the "little kid's casino". This Chuck E. Cheese has changed a lot, since the 1990s, to keep up with the current times. The facility is much brighter than it was when I was a kid, which I do appreciate now that I have my own. Many of the games have a lot of bright, flashing lights and music, giving that "casino" / arcade vibe. The service we received here was pretty good. Some employees were more friendly and patient than others, which is quite common nearly everywhere you go. I do, however, appreciate how the gentleman working at the reward counter was very encouraging with my niece when she was trying to win an additional prize. The food was actually good. We ordered pepperoni and cheese pizzas for my family, which we pretty much devoured during our 2-2.5 hour stay there. There was a salad bar there as well, but I was quite hesitant to try it since little kids had access to it. My mom, however, had a plate of salad and didn't get sick, so I'm sure the employees monitor the salad bar quite well. They have a pretty decent selection of various arcade games and rides for the little ones of nearly all ages and sizes. They also have a bounce house type section for the older kids to enjoy. Overall, we all had a good time at Chuck E. Cheese. It's always a good feeling to see your kids and niece laughing and having a fun time, so it was well worth it. read more

Chuck E. Cheese - Pizza Near Me - Fairfield, California

I'm so disappointed I used to come here often when I was young , we took our daughter here today with some friends and family. 3/8/26 they have a new play structure which is 15$ per kid, we got a card with 2 hours play time on it. When we got done the guy at the desk tells me I only got 30 tickets . I'm sorry I thought I heard him wrong and he looked at me like oh well. How is that even possible. 30 freaking tickets on the card we have been using for 2 hours. That's a little frustrating my daughter got a little spider and I bought her dippin dots and left. Probably won't waste my money here no more jumpity bumpity or Scandia is about 5 min away from this place I would really recommend them more. read more

We are Bronze fun pass holders and we enjoy the Fairfield location very much. All of the staff are so kind and friendly especially the General Manager Mohammed and Allie. Everyone there continues to provide amazing service everytime we visit. We recently celebrated our daughter's 5th Birthday there and our host was great as well. They keep the place as clean as possible which makes for an safe and fun environment for the entire family. The pizza is also tasty. We've tried almost every topping and have yet to find a pie we didn't like. We highly recommend this place where a kid can be a kid! read more

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Stopped in to pick up a pizza to go. It was a weekday so it wasn't packed. I was helped right away by the person that was at the door. Looks like they remodeled some since the last time I was there. I remember the pizza being really good but it was just okay pizza. read more

Chuck E. Cheese - Pizza Near Me - Fairfield, California

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This place is a hot mess. So many machines would take the points off the card but then not play/work. I don't recommend bringing anything inside unless you are holding it or guarding your table like security. Not once but twice the workers threw all our stuff away. The first time we left our bags, shoes jackets and some drinks with our Chuck E. Cheese photos at the table and not even five minutes later, had our belongings moved by employees and they trashed our drinks and photos!! The second time we got up while eating to use the restroom and came back to see they had cleared half our uneaten pizza, drinks and desserts we weren't finished with! This is ridiculous, I understand needing to clear the table but it wasn't even that busy and it's still clearly In use. What's the rush??! read more

The place was very clean and the games we're all working but it cost 12 more dollars for a small play area with slides. The pizza was greasy and flat but good. But it was a big disappointment that they announced that Chuck E. Cheese was coming out on the big screen and there was a big countdown, but there was no Chucky!! The my grandson was disappointed! so wake up Chucky and have him come out please or don't announce it. Thank you read more

What a cool experience thanks to Allie, a very friendly server behind it all :) The pizza was delicious. If we ever have a chance to come back, we will. read more

Had two notable experiences with C.E.C. this year. We had a great party host/team experience for my son's birthday earlier this year and then recently, great service on a random Friday nite! For both times, I felt at ease having the kids go about and play; the layout allows us to have an unobstructed view of them in the gaming area. There is always at least one cast member moving about, keeping it tidy and food service was prompt! I've never had a problem getting the kids back to eat, and kids enjoyed unlimited play before and after eating (the card pauses helped!) On the latest visit, one cast member at prize redemption stood out and was very attentive to the kids and even provided some trivia, which they all enjoyed! It made our random evening trip on the last day of spring break even more worthwhile, especially after a long day of work for us parents. Thank you Chuck E. Cheese case members for making each visit a pleasant one!! read more

We have the $7.99 monthly pass for my daughter to get to play 40 games a day and she absolutely loves it. I'm so happy that an offer like this exists and she looks forward to going to Chuck E. Cheese one to two times a week for play dates and family time. The pizza is delicious too, and the staff are very nice. Highly recommend. read more

My sons birthday party was absolutely amazing! Javi was the ultimate best host we have ever had in our lives! He was so attentive to all of our needs and sticking with our schedule and brought out the food and cake so fast! The food has even gotten better since last year! If I wasn't already planning on making all the future birthdays here javi just made it set in stone! It was wonderful meeting you and we can't wait to see you again! We have a lot of free play to use this next month. SOMEONE GO GIVE JAVI A RAISE HES MORE THAN EARNED IT!!!!! read more

Pizza here is pretty good! The staff are friendly and very accommodating. The environment is pretty well kept and maintained. We like this place mainly because of the people who work here and the trampoline. read more

My kid was set on having a party at Chuck E. Cheese's. We have never been to the one in Fairfield till today and it was awesome. The staff was helpful and did an amazing job with the whole party coordination. Seriously, I didn't have to worry about anything. So well organized. The whole environment was clean and well kept. The food was surprisingly good! David did an amazing job taking care of our party reservations. 5 stars! Well done. read more

Andre at the prize section is AMAZING!!! First time back since the pandemic and we were a little over whelmed since our family grew just a tad bit. However he took his time with each child, they did not feel rushed and they got exactly what they wanted. He also made sure at the end that they were happy with their "purchase". Food is a tad bit over priced and play time is timed By minutes, so for our family of 5 this new change does not benefit us. But great to throw parties. read more

Chuck E. Cheese - $18 boneless wings - Pizza Near Me - Fairfield, California

Last time i was hear was before pandemic. This place has turned 360 for the better! I can't pinpoint what exactly changed but i know something has changed. It looks cleaner and more organized inside. I remember years ago that their food area was just not appetizing because it was messy. Now, it looks good and the salad area was clean and tidy. The number of games are the same but i like that the points are now saved in your card. No need to carry physical tickets and to feed them in the counter. That is a good improvement! Lastly, the 5 star service is for the friendliness and attentiveness of the staff that were on april 14. The vibe they bring was just different. They seem to love working there. That is not how I remember the staff years ago. I wish i can mention all their names but they know who they are. I wish they keep the positive attitude towards work. It means a lot to customers! I even mentioned to one of the staff how impressed i am with them. This place deserves customers! read more

Chuck E. Cheese - people playing video games - Pizza Near Me - Fairfield, California

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Pre pandemic Chuck E Cheese closed and another similar place had taken over. I guess they didn't make it through the pandemic because they shuddered pretty soon afterward. I've been coming to the original Chuck E Cheese for over 23 years. My 24 y/o daughter had her 1st birthday there. The new CEC is remodeled and super clean. They had a good beer on tap too which was nice to see. The salad bar was freshly stocked and quite good. The pizza was pretty standard amusement park type. Not the best but it was decent. The churros were tasty too. What really makes this place awesome is the smile on my grandson's and granddaughter's faces. It made my day. We will definitely come back again to play more awesome games. Thanks for reopening Chucky! read more

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Great spot to bring kids to play! My 3-year old loves coming on Sensory Sundays. He can't do loud noises or big crowds, so their Sundays give him a chance to experience an indoor arcade. I also love how the height of all the games are toddler friendly! Would def keep coming back! Staff is also amazing and the app is easy to use to claim free e-tickets ! read more

Went to another birthday party at Chuck E. Cheese around 1pm on a Sunday, but this time at the Fairfield location. There was 4 or 5 birthdays going at the same time and there was a host at each birthday table, serving guests and making sure everything was organized and going smoothly as possible. There was a worker who was going around and checking if the games were working. As we were leaving, the same person that stamped our arm when we arrived, checked our stamps before we left. Now that's how you do it. The workers here were great despite how loud and crazy it is. lol read more

my daughter attended a party at this location on 5/10/2025 sat and ended up getting sick among 2 other of her friends. We suspected the chicken wings,probably not cooked all the way! Do better! read more

This place wasn't bad. It was clean, spacious, and my kid had fun in the trampoline house. It was a weekday afternoon and pretty empty, but that's how i like it. Nothing was broken or malfunctioned. The big cheese himself still came out and greeted everyone. I didn't get any food, but may try next time. You can have a time limit on your stay or buy credits. read more

Been years since I last ordered from Chuck E Cheese located in San Bruno, gave us a traumatizing experience for a 2 hour wait time... Could have cancelled but we paid already and there was a huge children's party.. Anyways, we ordered through Uber Eats Pick up 2 Large Supreme Thin and Stuffed Pizza... Excellent service, no long wait, pizza was delightful... Will definitely order from this location again.. read more

Chuck E. Cheese - Both Stuffed and Thin Supreme Pizza is a bomb - Pizza Near Me - Fairfield, California

The pizza was pretty good! Definitely tastes better than when I was a kid! Definitely 8/10 The pazookie was so yummy. And cake wasnt too sweet! And the staff was AMAZING! Everyone who worked there really made it unforgettable! They really went above and beyond with kindness and supplying us with everything we asked for! Now with that being said, the one downfall was the amount of games, there wasn't a huge selection. read more

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I bought a salad and the lettuce was horrible! The lettuce was old and dingy brown. I asked the manager if they had more lettuce and he said that's the way they received it but that he would refund me so that was a blessing. However I was hungry and didn't want pizza so I didn't have a choice. I went with my grandchildren so I couldn't leave. I worked in the food industry and there's no way I could serve brown lettuce! read more

Friendly service. Clean location. My salad was fresh and very good. Pizza well it's pizza. But all in all kids had great time. So would go back again. read more

Chuck E. Cheese - Chuck e Cheese - Pizza Near Me - Fairfield, California

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We hosted our five year old's birthday here this weekend. It was the first time we booked a Chuck E. Cheese party and it may not be the last. The value of the package that we got was a good deal, the pizza has improved since we were kids but as a parent, I must say my favorite part was the supportive staff. Our party host was attentive and helpful. I have to pay a special shout out to an employee named Ally/Allie? She was very informative and very friendly with the parents and the kiddos. I was impressed with all the staff working hard but she was especially exceptional! read more

The review is for customer service, food, and cleanliness. The customer service is most definitely vastly improved from my childhood recollection of this place!It has consistently been above my expectations for each visit. They are very courteous to the little kids and the adults that go there for a reprieve to ensure the little ones are chuck e cheese wasted! In the past, I've never enjoyed eating the pizza here. That is no longer true. It's not Michelin Star Pizza, nor is it a NY slice, but it's pretty delicious in its buttery and garlicky way! In years past, I'd joke that there would be pizza stains, through up, pee stains, in the old chuck e cheese locations. That definitely is not the case! The games are routinely maintained and cleaned. The jump area is clean, and I don't feel like my kid needs to bathe in a bath of hand sanitizer after playing there. The tables and dining areas are maintained well, even on busy days. My mind has changed about this company due to my experience at this particular location and it's amazing staff! read more

Chuck E. Cheese pizza is the reason why I only date chicks with kids. Only pizza in town that doesn't give me the squirts and they don't usually let you get a table for one. read more

We always have a great experience at the Fairfield chuck e cheese. The employees are great, the food is good and it's always kept clean.

For kids it's an amazing place food is mid pizza is ok salad bar is ok literally everything is ok and everything is overpriced read more

Chuck E. Cheese - Sad sad slice of sausage pizza - Pizza Near Me - Fairfield, California

This is my favorite ChuckECheese location because it's so clean and easy to watch my kids from any location. We went for my daughter's bday and the manager Ali did such a great job making the experience fun for my kids and the cashier Nicholas was super cheerful and helpful. My kids are obsessed with this place and I like bringing them here bc the customer service is amazing. read more

I love Chuck E. Cheese .....where a kid can be a kid! We had my granddaughter's fourth birthday party there. She had so much fun!! It was a little expensive I believe it was $30 a child which included a lot ...two hours play all the games they wanted pizza beverage, Dippin dots ice cream in and the best Chuck E. Cheese comes out! I was a little disappointed they have a machine that blows tickets up in the air for the birthday child to collect as many as you can, and it wasn't working. They were understaffed the day we were there I was told six people didn't show up for work that day. So the food didn't come out all at the same time there was no clean up at our table. And the place seemed a little overcrowded. It was so hot inside. There was no air conditioning or airflow. More on the positive, they have such an array of games for the kids so easy for the little kids, and a little more challenging for the bigger kids. Chuck E. Cheese comes and dances on the floor with the kids and at the end of the two hours he comes out and sings happy birthday with the staff! The bathrooms were clean. And they have a system where they stamp you and the children in your group so they can't get out without you not full proof, but very helpful. Would definitely recommend having a party here. If I was to do it all over again, I would probably have a smaller size party and Ask about the air conditioning or wear lighter clothes Woo Hoo Chuck E. Cheese, where a kid can be a kid! read more

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Always bring my granddaughter to this place, so she can play with other kids, employees like Ally, is a wonderful employee, she likes to play with kids and entertain them at the trampoline, also they need to work on cooking personally pizza better, not burned and holding up on mushrooms... read more

Food- the food was surprisingly really good! We ordered a combo- the pepperoni pizza with the appetizers and 4 drinks. The pizza was crispy and flavorful! The appetizers were good, but the portions were small. It's probably good for 2-3 people. There were wings and cheesy bread included in the appetizers. There was enough pizza to go around- so if you have a big group, you may want to consider ordering an extra appetizer. Service- the service was good. They took our order and served our food in a timely manner. We also saw a worker making rounds to check in on the guests and provide assistance, if needed. Ambiance- it was loud. There were multiple birthdays happening at the same time. Lots of kids running around and having a great time! read more