I'm only giving this place 3 stars, because of the awesome worker in the Prizes helped me and my family out more times than I can count! He was an absolute stud and deserves more! But the remaining review is strictly going to be the food service and staff. They are the absolute worse! They need to hire more servers! Not bartenders! We got seated, and the host said somebody will be with us shortly. After sitting for well over 30 minutes, nobody checked In with us! I started to wave my hand, and get attention but everyone kept turning a blind eye. It's absolutely absurd that they make us wait and wait and wait, and after about 1hour I just sat up and left. The service is an absolutely the worse! Keep in mind this was a Thursday around 7-8pm! Which is prime time! Many of the arcade machines are solid, but require some maintenance. read more

HORRIBLE SERVICE - Avoid unless you have time to waste and money to throw away I don't usually write reviews, but last night's experience was so unbelievably bad that I felt compelled to warn others. We arrived at 5:45 PM, and from the moment we walked in, everything went downhill: 1) Ignored at the host stand We waited over 10 minutes just to be seated. We stood right at the host stand while multiple staff members walked past us, made eye contact, and still didn't acknowledge us or offer to help. 2) Dirty table upon seating When we were finally seated, the table hadn't been cleaned. We had to wait another 5-10 minutes while they tried to find someone to wipe it down. 3) Drink taken without asking At one point, our server took my half-full alcoholic drink without asking if I was finished. That's basic restaurant etiquette. I tried to stop them, but between the loud music and my limited mobility right now, I couldn't get their attention in time. That was my only drink of the night--just gone, along with my money. 4) Completely unacceptable food delays - OVER AN HOUR!!!!!!!!! We were a party of 7. Five of us ordered entrées, and two ordered fries. It took an entire HOUR for the first dish to come out--and it was just one entrée. My friend finished his entire meal before anyone else got food. Eventually, most of the food came out... except mine. I was told it had been given to another table and had to be remade. So everyone else is eating while I'm still waiting. By the time I finally got my meal, we realized we were still missing a simple side of fries. No one checked on us. We had to flag someone down--then waited another 30 minutes for fries. Unbelievable. Lastly, as if the experience couldn't get worse, on my way out, two employees were running around yelling and laughing. They crossed into my path twice and blew vape smoke in my face. Yes, I acknowledge they could be off or on break, but their behavior showed a total lack of professionalism and respect for customers. At that point, it was clear that the issues weren't just about service quality -- they reflected a deeper problem with staff conduct and overall management standards. read more

Surprisingly good food for an arcade! Great drinks! When first entering depending on the time of day and day of week it could be pretty busy and might be a little bit of a wait Once seated though our server was very attentive and checked in regularly! Very nice people The place is definitely loud, it is an arcade after all has a nice full bar as well! The food was surprisingly really good! I say surprising because most arcades are not exactly been the best of quality of food I've been to, but this was the exception! Food was hot,looked very appetizing, and tasted great! The drinks as well were very good and could come here for just those and appetizers All in all good food! Great drinks! And good service And after you can play arcade games! Can't really go wrong! read more

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Not too crowded this evening but always a good time! They offer good deals during the week, are constantly updating the selection of games to keep it fresh, playing good music, and showing the latest sports games on all the big screens. The staff was helpful in answering our questions, especially Ladonna, who stepped up to help us when service in the dining area was slow. read more

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Aldo was amazing great customer service. Wasn't crowded clean. 10/10 recommend First time at this location read more

Like a lot of these other reviews, the food is actually not an issue at all. My family and I came to celebrate my little sister's 34th birthday. She wanted to go to a place with good food and drinks and she was suggested this place. Upon walking in, I was immediately overstimulated by the lights and noise. I am neurodivergent, and the eloper in me was ready to immediately run away. It took about 40 minutes to self-regulate and drown out all of the noise, so if you have children with autism/adhd, be advised there will be an adjustment period when dining in. That said, this place was VERY clean and inviting. Our hostess was kind, and got all of our drinks and orders in fairly quickly. I ordered the Margherita Flatbread with cauliflower crust (an extra $2) and the elote cauliflower. Everyone's food began to arrive about 20 minutes after ordering. Everyone's meal was placed in front of them except for mine. The person delivering the food then told me they had no more cauliflower crust, so they didn't make my flatbread and wanted to know if the gluten option was okay. To be honest, I was a bit upset that they waited until everyone else's food was complete and delivered before letting me know they needed to change up my order. My meal took almost an hour to get to me while everyone around me ate, and I was a bit peeved by this. The food itself was a hard 5/5, the flatbread was delicious (even with the gluten) & the cauliflower was cooked to perfection. The flatbread was one of the best I've ever had, and the bruschetta with the ricotta and basil was phenomenal. Atmosphere was a 2/5 because of the lights and noise, service was a 2/5 because of the lack of communication leading to my meal coming out by the time everyone was almost done eating. The food was a 5/5 because it was delicious. Overall the experience was a 3/5 due to the overall food, service, and ambiance. read more

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Absolutely horrible service- the bartender seemed drunk or medicated and she couldn't rememeber what we ordered. Instead of verifying, she just put in something random and acted annoyed when my husband told her it was not what he ordered. My husband decided to not even bother getting it corrected and ordering something else to eat. My dinner steak salad was the size of side salad and expensive. Just bad vibes all around. We definitely won't be going back. Horrible experience, food and service and do not recommend. read more

Came here to meet a friend after an event that I had I ordered the nachos with shrimp. I asked for extra beans and extra cheese and I didn't get either the waiter. Alex tried his best to make sure that my mail was semi good, but it kept coming in Bit some pieces he had to bring me cheese separate have to bring me the black beans separate however the black beans it wasn't really black beans. It was like corn but in the menu it's a black beans, corn pico de gallo but it didn't say it was altogether so when I asked for extra black beans, they just gave me extra corn. Now Alex was absolutely amazing. None of this was his fault so I don't blame him at all so if you go to Dave & Buster's, ask for Alex cause he's absolutely amazing. I'm not sure what the vibe is in here. The kids just like to play games so I just came here to eat after the show and I wouldn't recommend for how the food comes out but the service with Alex magnificent. Poor guy!!! He tried!! read more

Dave & Buster's Fairfield - Arcades Near Me - Fairfield, California

Service was terrible and food was cold. I waited 45 minutes to order food and drinks and it took another 30 minutes to get our beverages. After 2hours I finally asked for a check to leave, when they finally brought out the food. The waitress was rude and couldn't apologize. I'm never coming here again. Cold food. Bad Service. read more

Dave & Buster's Fairfield - Philly Cheesesteak Egg Rolls but they left them out so they're all cold... look at that sauce lol - Arcades Near Me - Fairfield, California

We took the kids today for spring break. We thought it would be crowded, but it wasn't at all. I don't know if it was they were short staffed, but the service was slow. They were put out sprite and blue raspberry lemonade. My sons regular lemonade was watered down so had to send it back. They forgot my sons food so I had to mention it to them. Took forever while he had to watch everyone else eat. They only comped drinks and it looks like the put on an appetizer we didn't order. Every time I go it's a bad experience and I don't know why I bother coming back! read more

The parking lot wasn't too busy for a Saturday. We waited about 10 minutes for our server to arrive. Luckily Chelsea was attentive and checked in on us. She ended up being our server for the remainder of the time. We order a few things. Strawberry lemonade was a little on the sweeter side but still pretty good. We grabbed some wings both boneless and bone-in, cauliflower elote, fried pickles and a caesar salad. Overall very fulfilling. We enjoyed the honey bbq and hot honey wings. Several of the games were broken including some of the games we played. We still enjoyed ourselves and all of the techs didn't hesitate to reimburse us for another game while working on the broken games. Honestly I think some of the people playing the games are just a little rough when playing making them break down a lot faster. The UFC fights were playing so the traffic did increase towards 5/6PM. As we left security was very strict about kids under 18 being accompanied by a guardian. Overall we had a good time! read more

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This place is a hellhole with zero management, hostesses, or servers available when you get there. Food that I had was on par with Applebees , drinks were all mixer and no booze. The noise is extreme, which is ok but the price you have to pay to keep a kid playing video games is ridiculous. Good luck Dave, and your sub slave Buster. read more

We have been to Dave & Buster's previously to play games, but this was the first time we ate at this establishment. The overall vibe we had since entering was the two employees did not want to be bothered. Neither was outright rude, but they did not seem enthusiastic or eager to help. (On a side note, the gentlemen working the gift shop/ticket area was very pleasant and patient). When we sat down for lunch, there was only one other table occupied. I only mentioned this because we had very slow service, for there to only be one other table that needed to be served. Again, the server did not seem particularly pleased to be taking our order, despite my party being very pleasant. We were a bit concerned with what the food may be like, due to the service we were receiving. We were pleasantly surprised that all the food came out wonderful. We ordered the Barbacoa Quesadilla, Fish and Chips, 5 cheese Flatbread, Half Rack BBQ Ribs & Chicken Cantina nachos. Everything was flavorful, had large portions, and was fresh. If I were to try the restaurant again, based on our service alone, I would not be back. If I were to base it solely on the food quality, I would consider it. It is truly hit and miss with what type of customer service you get here, and I prefer to spend money at businesses that have better customer service. read more

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My husband and I have given this place WAY too many chances. We go to play games and have a couple drinks. On many occasions we've tried to order food but it's just TERRIBLE. There's no other word for it. We decided to just stick to drinks and games. Then this past Sunday, we both got severely sick from what I can only assume is not properly cleaning glasses or bar items properly. The employees all seem to hate working there, and hate being bothered to take orders. This place has so much potential but has let us down every single time. read more

came on a Sunday afternoon, it was pretty empty, was seated right away, server came and took our order. He checked on us pretty often! Food came at a good time. Overall, good experience! read more

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We hosted a birthday party in the party room for a boy's birthday and Elaine and Veronica were amazing! We appreciated their kindness and helpfulness throughout the event. They answered every question and did a great job at anticipating what we needed to help an almost 12 year old have a fabulous birthday. The kids loved the food and all of the games they got to play. Have your party and Dave & Busters so you can leave when the party is over. We thank you all so much for helping to make a kid super happy read more

This is one of the most unhappy places and inattentive going out place I have been in awhile. I felt more sad for the personnel than I did for myself; moral appears to be real low. No one wants to help after sitting there for about 15 minutes. We had to flag down our own service person, she did let us know that he was not our waitress, but he did give us some menus and let us know he would send us over our server, which he did. Our server was not being sarcastic, but he did appear to want to go the extra mile to help and could stand some retraining, but most of the staff will be in the same class. The food did come quick and was actually edible. We were with another group, but we broke off from them; they told us they never got serviced so they left. The security could use some charm school remedial training too. I overheard one of the security personnel tell the other guys to throw anybody ass out who is lingering around without a parent or grownup around. I didn't see any of that so I will have to assume they came up empty handed. read more

I recently visited Dave & Buster's to catch a UFC fight, and it exceeded my expectations! We arrived around 7 PM and were pleasantly surprised to find a table available. Although this wasn't a drinking night for us, we enjoyed Diet Cokes and ordered two salmon bowls, but substituted the salmon with bean patties to accommodate our plant-based diet. The massive screens and great sound system made watching the fight an awesome experience, and there was no cover charge, which was a huge plus. The atmosphere was lively, but the service was okay. Toward the end of the evening, we witnessed a customer having a medical emergency. The staff immediately stepped in, remaining calm and professional. They quickly called for medical assistance and handled the situation with care. Overall, we had a fantastic time and will definitely be back for the next UFC event. Highly recommend this location. If you decide to check it out and hang out in the bar area, don't forget to bring your jacket. The AC is always blowing hard. Although it was 90° outside inside was probably in the mid 60s. read more

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Management look at how many complaints there are regarding service, food quality, etc, instead of saying call the D&B hotline, do something about it and make changes to improve your business! Hire staff that wants to work at your facility and improve your business. I have tried calling on numerous occasions and no one has ever answered the phone. The last time our family was there, we made a reservation for our family prior and once we arrived, they stated they had overbooked and weren't able to seat us. How terrible is that?! I tried filing a complaint online and got absolutely no response. Your facility has so much potential to do better. Listen to these reviews and make the changes please!! read more

Dave & Buster's recently added some new things to their menu. I came craving their fish and chips, which is great. But I just had to try the new Buffalo Wing Burger. It was fantastic! It's boneless buffalo wings in traditional buffalo sauce, a generous layer of blue cheese crumbles on top of a 7 oz burger cooked to order, with a side of fries. It's my new favorite burger! Service was excellent and attentive. I didn't have to ask for anything. If you've never been to Dave & Busters it's not just an arcade. It has a large sports bar attached with good food. Not the place for quiet conversations. But a great place for food and fun! read more

Came in Saturday and it was a busy day . Our server (10) took our drink & app order . Margaritas and the queso dip . They came out quickly and we're so good only issue I asked that the chorizo not be inside the dip as I don't eat pork . But it was in the dip anyway ordered the pasta with sausage and shrimp which was decent but was very oily from the sausage and came with no breadstick which I thought was weird pasta is always served with some type of bread and for 30 bucks a garlic knot would've been nice . But over all we enjoyed our drinks and food . Service was okay could've definitely been better with checking in and making sure we were good . read more

Dave & Buster's Fairfield - Drinks - Arcades Near Me - Fairfield, California

The service we received today was terrible. It was provided by a man with a long ponytail, and it was easily the worst service I've ever experienced. Our entire table waited 20-30 minutes, only to receive the wrong number of drinks. The server said the bar had forgotten, but there was no apology or any sense of accountability. Everyone at the table was understanding that it was a busy day, but the person whose drink was missing had to wait another 15-20 minutes. The biggest issue was that our table repeatedly tried to politely get the server's attention, and he very obviously ignored us. At one point, someone from our table walked over to get his attention--he looked at them and walked away. This was a birthday celebration, and it ended up being the worst service anyone in our party has ever experienced. Please do better, respectfully. read more

We had an OpenTable reservation for a birthday and it wasn't honored due to them being over capacity for a football game-- drive from Sacramento and my nephew did not have a bday party --management had no solutions only attitude- read more

Their staff. They're absolutely incredibly rude and don't know how to communicate with customers. The manager is so inappropriate and doesn't know what standard food should taste like, let alone the baristas. My siblings and I received the worst service, I truly hope the management and the baristas improve their customer service. Food to go almost late by an hour. Never ordering here again. read more

If I can give this place a zero stars I would. My husband and I come for food after a long work day to watch Sunday night football. He ordered wings and i ordered flatbread margarita pizza. His food came out before mines. He insisted to wait until my food came out but after 10 minds of waiting, I told him to go ahead and eat so his food won't be cold. My food took forever to come out! My husband finish his food and drink before my food came out. I had to asked the waiter twice about my food and when it came out it was burnt!!!!!! My expectations was not high but I thought my food would have came out in a decent time and that it was edible. I don't know how you can burn a margarita pizza. I guess the cooks at Dave and Buster!! Also, we had to beg for them to put on the Sunday night football game. And when they did it was In Spanish! read more

Dave & Buster's Fairfield - Burnt Margarita Pizza - Arcades Near Me - Fairfield, California

I usually like coming, here but lately, the mixed drinks have been terrible. Today 9/13/25, I tried three different ways to contact them because the fish & chips i wanted was not on any menu. I drove to the D&B in Fairfield to place my order at the desk inside, I was told there was a $10 cover charge for a fight that they were showing. I said I'm not staying and just wanted to order the food to go. They said it would be $10 just for walking in. Absolutely ridiculous! You lost a customer D&B. Very disappointed. read more

Dave & Buster's Fairfield - Arcades Near Me - Fairfield, California

This review is long overdue. I wish I had photos to share, but my main feedback is about how poorly a minor issue was handled -- not the food itself, which was actually solid. We ordered the wings, which were delicious. The menu said they came with celery sticks -- and they did... but literally two tiny pieces on a large plate. It felt odd, so I politely asked our server if I could get a few more. She agreed and brought them over -- no mention of an extra charge. Somewhere along the way, there was a mix-up, and two servers ended up bringing out extra celery plates. We only expected one, but they asked if we wanted to keep the second plate, and we said sure. We also asked for a side of ranch -- they brought out a few and even said we could keep them. No big deal. The issue came at the end of the meal when the check showed multiple unexpected charges for the extras. Again, none of these were communicated in advance. I brought it up calmly to a manager named Joe -- not to argue over a few dollars, but to give honest feedback. Unfortunately, his response was dismissive and defensive: "That's just how it is." It wasn't about the charge, it was about being heard. His attitude escalated what was a very minor concern. I eventually spoke to Anthony, another manager, who was far more professional and receptive. He understood that sometimes customers just want to offer feedback -- not freebies. In the service industry, attitude matters as much as the food. It's not always about comping something -- it's about how you respond. Hopefully, they take this as constructive feedback. COMMUNICATION IS KEY! read more

Came for the 50% off food because heck yeah for deals!!!! We came aeound 9:30pm on a Friday night. They weren't incredibly busy or full, however we did have to wait a bit for service; the host seated us rather quickly but we had to wait a bit for our server to get to us. Now to the food. First of all, half off is such a good deal especially when ordering a bunch of appetizers. However, we weren't a fan of the chicken cantina nacho; they just tasted like something I could easily make at home with some canned nacho cheese and didn't have much chicken. The Nashville hot checking wings was absolutely not spicy. The sliders were really yummy as long as you added some sort of condiments (we added mustard and ranche dressing). read more

Dave & Buster's Fairfield - Pretzel dogs, Nashville hpt wings, sliders. And Chicken cantina nachos - Arcades Near Me - Fairfield, California

Had the best time with my friend because of Olivia! She was amazing and checked on us with a smile while we had dinner and drinks! Happy birthday to Olivia for providing us with the best service on her birthday! We will definitely come back! read more

it was alright. service was running a little slow but he did check in a lot and make sure we got everything and we were doing okay. it didn't seem very organized at first, there wasn't anyone who greeted us or seated us so we just sat down and asked for someone to take our order and then it was okay after that. food was pretty good, i was hoping the sliders would've came out a bit better read more

best food!! Definitely enjoyed coming here the service and ambience was perfect definitely will recommend read more

Always a great time when i come here, great food which i forgot to take a photo of since it was delicious. We got the pretzel dogs, fish and chips, mozzarella sticks and a cheese flat bread and they were great, Game chips are a bit pricey but the prizes are worth it, lots of game options and big space. read more

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We use to come to Dave and busters regularly. We know and understand it's always loud and are willing to look past the noise because the food was always a step above the rest of the burger joints. Lately the food has taken a dive. What they call gpt fries use to be great but now they stink and taste wierd last couple times I've ordered them.so it's not a one off thing..also it seems like they have done away with the quality sauces they use to provide and now buy cheap chemical tasting ones. The honey mustard and garlic aoili is absolutely disgusting. We have gone back several times thinking maybe it was a bad day. It's not. Unfortunately now I'd rather drive to Napa to go to gotts. Or even 5 guys or in and out is better. Plus no noise.. sad I liked this place. Won't be going back.. quit cutting corners trying to save money buying cheap condiments. Your losing customers. Place is nasty. read more

The perfect play ground for adults, games that feel reminiscent of a casino and a variety of casual games to appeal to everyone's interests! UFC fighting games, top gun, DDR and more, then after you've played and collected your prizes they have an incredible bar with food options that are protein focused and healthy as well as the usual fair. Guilt-free and clean fun for adults looking to unwind from a busy work week. 10/10. read more

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Not a bad place to go just to chill or let the kiddos play while you watch whatever current sports are showing! Service was kind of slow but the staff was totally cool. read more

Party of two came in for dinner and was sat at a table quickly let me preface they didn't seem super busy at all yet no one came to see us for an hour despite me telling the host and bar tender that no one's came to our table. I then spoke to the manager to explain the situation who didn't seem to really care. We then stayed another 10 minutes or so because they had bingo going on hoping for the best yet still no one came so we left. Spent over an hour waiting at a table/bar. Idk why we keep thinking the service is gonna be good every time we've came to this location it is the worst service. And the food isn't even that good for all this hassle. Play the games but skip the food. read more

Love those chicken wings! Been there for super bowl last year as it was my son's birthday .

Worst than worst. Came in with intention to grab some meal and play games with the kids. Well except for the barkkeep who is busy there us no one around to seat us. No one at all. Is this place close? Or closing soon. Horrible. read more

Salty, food is different temperatures, service is snails pace, yet the bill was given before we even finished eating. It smells like urine when you are in the bar. Had to ask to remove used dishes. Management was helpful though. read more

I was in Fairfield to do a little Xmas shipping with my wife neither of us had ever eaten at Dave & Busters so we thought we would give it a try since we were both hungry and this was close by. Upon entering we noticed there was no one at the concierge desk directly at the front door so we both walked rhrough the Arcade area which was surprisingly noisier more than Scandia which is a dedicated amusement center. We then saw another concierge desk with menus we proceeded to review the menu items after about a 5+ minute of standing we saw a hostess go to a table of 4-5 we did not get any acknowledgement from the server then shortly after the Manager approached me and my wife and asked if we need a table for two we then said yes and waited for another 5 minutes and we still did not get seated and the occupancy was at 40% then we got the attention of a server she said that the manager would have to find us seating, we then told the hostess we had spoke witht the manager she then went to him and they spent time talking to each other for 2-3 minutes at that point we went to ask if we were going to be seated the manager then started to say he was working on it at that point my wife and I left this was a very bad first experience for a place with and Applebee's type menu and a overly noisy environment that has a ambience of a low end casino without slots.. I would suggest if you do chose this place to make sure you have a reservation or you will not receive the proper service read more