These folks are GREAT! Super accommodating and very…read morefriendly. My small doggy doesn't like most people she doesn't know, but right away she settled down and allowed the fabulous Ryan and Cindy to pamper her. She also was able to play with the other spa visitors as they don't crate your dog here! Today was our second visit & again I was impressed! Thank you thank you thank you!

Took my dog Jack in, after friends at the dog park recommended Doggie Day Out. He loved in. His…read moreskin issue cleared up. And we were both so happy. Going back again this week. Thanks guys for such a great job

First time using Nikki and we are very, very happy with how our pups were taken care of! Highly…read morerecommend this groomer! She was on time, great communication and our dogs were very comfortable with her.

I am writing to express my extreme disappointment with the service I received from this company,…read morespecifically from Nikki. Despite initially receiving accommodating service during the COVID-19 pandemic, Nikki's service has since been consistently unreliable. She frequently attempts to reschedule my dog's appointments, canceling and postponing them without adequate notice. I have made appointments months in advance, as required by Nikki, yet my dog is consistently prioritized last. The most recent incident occurred when I had scheduled an appointment for October 3, which Nikki initially denied. However, I provided proof of the scheduled appointment, and she subsequently requested my dog's shot records at 9:30 p.m. (who does that ) I've been with her a few years and always tolerated but no more. I am extremely dissatisfied with Nikki's service and would not recommend her company. I hope others do not experience the same level of disappointment.

Been looking for a local pet care service for my yellow lab for the longest time. I was recommend…read moreRonnie from Aloha Pet Care Services through my next door neighbor. Ronnie is very good at what she does and prides herself on excellent services to us as owners and treats our yellow lab like its her own child. We feel as if Ronnie is an extended member of our family.

Ronnie is soooo wonderful! You will be very lucky if you can get onto her list of clients as she is…read morevery popular. Once you meet her (or even after a short phone call), you will quickly realize why! She is very thoughtful and caring. We always leave on our trips knowing full well that our girls are in the best hands. She spends plenty of time with your animals at each visit. Our girls always seem sooo happy to see her when she comes over. She is great with any little items you need for your home as well, taking mail in, watering any plants, putting out the trash, picking up after the doggies, etc (we try not to abuse her, though she makes that very hard bc she is sooo sweet and always so gosh darn helpful with everything). By far, the best house sitter, petsitter ever!! We hear she may have plans to move in the upcoming few years but until then, please take advantage of meeting our favorite petsitter!!

Very thorough listens to your concern. Atmosphere is clean employees are helpful and polite.read more

Our regular vet was double booked for the week and we needed an appointment so they referred us…read morehere. The woman who answered the phone didn't have amazing customer service but I was able to make a appointment and I trust my regular vet. The receptionist offered me 10:15 for the following day, which I wrote down and then at the end of the call confirmed 10:15. Later in the afternoon I received a text that I had an appointment at 10 am on the following day. 15 minutes may not seem like a big deal, but for someone like me who respects people's time, especially my own, it was frustrating. I left extra early because I did have some concerns and we arrived around 9:45 a.m. The parking lot was empty so we walked out dog around to let her potty before going in. The lobby is good sized with a decent amount of seating and there is a restroom for use. Check in and new patient registration was simple and we were seen within a reasonable time. I got the same feeling from the vet as I did from the receptionist, which wasn't great. There was no introduction or explanation. I only know what his name is now because it is listed on the receipt they emailed me. He checked her ears and mouth and immediately said she needed a dental cleaning. I explained she has them annually at our regular dentist and he stated "sometimes they need them more often". They have fliers for their dental cleanings on the wall and it just sort of felt like an immediate sales pitch, which I didn't like. Then, he grabbed her and turned her over without advising he was going to that, which made both my dog and I a bit uncomfortable and I ended up holding her so she would be calm. He offered to run tests but I explained again the two things we needed and he said he would give me a quote anyway and left the room. When the Veterinarian's Assistant came in, I had her remove the testing from the estimate and ok'd the things we did need. I am going to share the cost with you because I think it's helpful. We were charged: $59 for the exam, $35 for Bordetella, $98 for Cytopoint, and $12 for a medical waste fee. Our bill came to $204, however my credit card was charged $206.04. I was advised when I went to pay that there would be a 1% charge to use my credit card. I did not see a sign but the staff did tell me when I gave them my card just before I paid. I was fine with that and understand this is a common practice but again, with my time and money I am a meticulous person. I am always early and I save all receipts and log every transaction I make. I noticed later my receipt said $204 but my card was charged $$206.04. I contacted their office and asked for an updated receipt reflecting the charge and they replied "The credit card terminal charges 1% of the transaction amount." California law requires that the receipt accurately reflect the amount charged. If the surcharge isn't itemized, then the receipt is misleading and it looks like you were overcharged compared to the paperwork you were given. By law, businesses must give customers a truthful record of the transaction. Also, for comparison, our vet charges $44 for an office visit, $77 for Cytopoint and $1 for the Environmental Disposal Fee so their prices were definitely higher overall than what I typically pay. Ultimately my dog got what I brought her for but I do not know if I would choose to come to this office again.

Jenna been grooming our Cooper for about two years now. And we are always pleased with the results…read more Cooper, our Samoyed is always so clean and smells good too when we pick him up. Given that Cooper's fur is double coated, it takes a lot of work and patience to groom him. That's why we been going to her because you need to go above and beyond to clean Cooper. And Jenna been doing that since the beginning. Most importantly, we are comfortable with her because we trust her that our Cooper is safe with her. Thanks Jenna for always taking care of Cooper. I definitely recommend her. Jenna is great at her work.

I am SO glad that I found this amazing groomer! Jenna was wonderful to work with and did an amazing…read morejob with both of my yorkies and my sister's fur baby as well. Highly recommend bringing your babies here!

I've been to most camp bow wow from Reno to Vegas. This is the first time I brought my dog here…read moresince it's closer to our new home. This will be the first and last time I will take my baby here. I booked a private suite with a camera so I can always check on her, that being said , I noticed they don't take the dogs to the play area till 9:30 which is so late compared to the other camp. I called and left messages to check on my baby but never got a call back. They didn't even let me know that my dog had diarrhea and vomited not until I asked them. Very disappointing! Then during the Labor Day they didn't tell me that the dogs will have minimal hours at the yard. My dog spent most of her time in her room with minimal playtime ! Not sure if this location is understaffed but it breaks my heart that the dogs at this location spends most of their time at the crate and not playing with other dogs. I feel so bad and heartbroken for my dog and other dogs that stay at this particular camp. Management needs to step up!

I love Camp Bow Wow Tracy but my pups love it more! I have been taking my two dogs, Kenobi and…read moreAnakin, 5x a week since May 2024. I have used every service they offer (day care, bath, nail care, enrichment, etc.) and every time, my pups leave the facility happy and tired. From the jump, they were accommodating and so great with me and my dogs. My older dog passed their interview easily but my little one didn't pass his interview the first time around. But there was no judgment. They quickly assured me he would more than likely pass the 2nd time. After he did pass, they have been so excited every time they come in. Now, they are jumping out of their paws every morning when I take them in the car and they know where we are going. The staff have always been so nice to me when I pick up and drop off. No matter who I deal with, they are always kind and a joy to talk to. I also make sure to check in with them to see if my dogs are having behavioral issues and give them heads up if one of my boys is feeling "spicy" or extra needy any certain day. Or if I am stuck in traffic on my way home and cutting it close to closing time, I call them and let them know I am on the way. That communication goes a long way with my rapport with the staff. And in the end, my pups win out. They get to play and socialize with other humans and dogs and it shows in their behavior out of camp. If you need consistent day care, boarding, and any extras, I can't sing Camp Bow Wow praises enough to anyone in Tracy with pups. If you don't believe me, see the photos below. You can't make up those happy pup photos.

I cannot say enough wonderful things about this business! Get ready for a long read!…read more We adopted a Pit/Lab mix from a shelter in October 2019. She seemed a perfect fit until she become comfortable a couple months after. From then onwards she was an absolute nightmare to say the least. Ollie had SO MANY issues I couldn't even name them all. And we're not talking about basic obedience problems. She had aggressive tendencies. But the scariest was her unpredictability where she can be sweet one second and snap in the immediate next for absolutely no apparent reason. We sought professional help from multiple trainers, advice from several professionals, including our vet, the shelter where we rescued her from, and several other rescue groups. One Pitbull group specifically stated she was "predatory and dangerous and needs to be euthanized." Over time, Ollie did not improve and in fact became increasingly aggressive. After an incident where she cornered a family member we came to the conclusion that the recommendation for behavioral euthanasia was in fact the only solution. With a heavy heart, we decided to go that route for the safety of everyone. We took a few days off to spend spoiling her and when the day came, Ollie was sedated and the mobile euthanasia vet on her way over. But at that last moment as she laid her head on my lap and looked at us, something just didn't feel right. We pulled the plug on the whole operation then and there. In a last ditch effort, the next two days were spent on the phone doing consultations to several board training facilities. Unfortunately I didn't get a great feel for them. Then I received a call from my vet's office from their receptionist who told me she heard Bone-A-Fide did a great job with difficult cases. At this point I didn't have much hope but I called and left them a msg anyway. And I am SO HAPPY I did!!! Stephanie from Bone-A-Fide Dog Training called me back and spent almost two hours on the phone with me. I explained all of Ollie's issues and she basically became our angel right then and there. Full wings and all! What immediately made Stephanie different is that instead of talking prices and making promises, she was genuinely sympathetic, truly listened, and assured me that as hard as it was, sometimes behavioral euthanasia is the kindest thing to do for a dog with so many issues. But she wanted to help us any way she could. She had me send over some videos of Ollie just to observe her and said she would meet with her team and get back to me. The next morning she called to set up an in-person consultation and came up with a game plan. For the next few months Stephanie, Kari, and Kim worked with Ollie and the transformation was unreal! Truly, what resulted was a phenomenon. They set realistic expectations and worked with us humans on how to communicate with her. While Ollie will always have her quirks, she did a complete 180 and her "quirks" are just that. No longer dangerous. We still work with Ollie every day to remind both her and ourselves that it is an ongoing progress. But the progress has been amazing. Ollie is now even great friends with other dogs she previously tried to attack! Ollie is proof that with the RIGHT trainer anything can happen! Bone-A-Fide was so professional, kind, knowledgeable, and I felt that through it all they do this because they truly love it. It was never about a price. To this day, Stephanie still checks in with us to make sure all is well. I cannot recommend them enough! They literally saved Ollie's life when everyone else had given up. We are forever grateful to them! Thank you Stephanie, Kim, Kari, and the rest of the Bone-A-Fide team!!!!!

We are SO impressed with Kari and her team. We have had Aussies for over 30 yrs and been to several…read moretrainers.But Kari and her team are a notch above. She has an amazing invite when it comes to dogs. Reading their body language, obedience training, reactive dog training. Puppy classes. Good manners classes. Private lessons. She does it all. And we just wanted to say how HAPPY we are with her and her team at Bone-a-Fide Dog Training!!

I booked an appointment with this company on the phone with a gentleman that work there for both of…read moremy dogs to be cut and bathed. The price I was quoted was 7999 up to 20 pounds and that fit both of my dogs. They got here today. They only had me down for a bath and then wanted to charge over $100. I don't pay $80 to pay the dog that weighs 10 pounds. Again, this wasn't a mistake booking online. This was speaking to someone of their business and then miss quoting price miss booking my appointment for what I needed done and then they left. Which was probably just as well. I can't imagine what they would've done to my dog grooming it when they had made these mistakes to begin with. No I would not recommend them ever.

I used Fresh Pup for Cody for the first time yesterday and had an amazing experience. Cody can be a…read morebit sensitive, but he felt confident and comfortable the entire time. The rates are very affordable, and Moary, the groomer, was incredibly patient and meticulous. You can tell they truly care about the pets they work with. Highly recommend!