Recently leased a small property from 360 Properties during a transition between homes for a year…read more I am happy to 100% attest that my experience was exceptional and if I didn't find such a great deal on a new condo I would have stayed at the property indefinitely. Had a few instances with the water heater, the disposal (of course). and a toilet float which were efficiently addressed by the maintenance crew within a few short hours of calling in. Any time I would call into the office for maintenance, or questions regarding the move out requirements, etc. the staff was always attentive, friendly, & quick to respond. Moving out was easy as 360 Properties have predetermined cleaning & pest vendors who are also quick, courteous & sensible from a cost perspective. Without a doubt, Nicole & her staff put forth tremendous effort to serve the tenant while being a true advocate the owner. I would highly recommend 360 Properties and if I keep and lease my condo in Cat Hollow, I will definitely use 360 Properties!!

I would strongly caution others before engaging with this property management company based on my…read moreexperience. The move-out process raised significant concerns. The fees assessed appeared excessive and disproportionate, and the property condition evaluation did not reflect a fair or reasonable distinction between normal wear and tear and actual tenant-caused damage. The overall assessment process lacked transparency and consistency. Additionally, tenants are required to use designated vendors for move-out cleaning (which quote me $500 stating price and no this is not an exaggeration), Carpet Cleaning Services, and even mandatory pest control (Originally quoted $250, then negotiated to $125), which presents a concern due to the notably high costs associated with those services. If you have pets on the property, your move out cost will be significantly higher as well. This requirement limits flexibility and places an unnecessary financial burden on tenants. Throughout the lease term, maintenance requests were not addressed in a timely manner or even addressed at all. Delays in repairs suggested a lack of responsiveness and attention to tenant needs. I am fully aware that I signed a contract but that does not mean that my experience is invalid and I refuse to have an owner of a property management company dismiss my opinions, something we are all entitled to by the way, purely because I am a tenant. I had to wait to receive the remaining balance of my security deposit before posting this review due to concerns of retaliation... something a tenant should never have to be concerned about. Based on these factors, I cannot recommend this company. Prospective tenants and property owners may wish to carefully evaluate these concerns before proceeding further with 360 Properties. Please take the time and read the other reviews that clearly outline a consistent pattern of concerns one should be interested in before entering into a formal contract with this company.

Zach W is great! Best realtor my wife and I have ever worked with! Would highly recommend for…read moreanyone wanting a top-tier experience!

Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

Frontier Title is a small company with an office in Cedar Park, and another one in San Antonio…read more I've worked with dozens of different title companies, some of which have been good, some not so much. A lot of of it depends upon the agent. I highly recommend Frontier and Becky if you're trying to decide. If you are an agent, I also recommend Lori, their marketing person. Everybody else here is also good, although I have not worked with all of them at this point. For agents, they have lots of swag, including nice yearly planners, big desk calendars, and some other things that personally I don't really care that much about, but some people do. I refer all of my clients to Frontier, and so far none of them have had anything but good things to say. They have nice closing rooms, and a good place to take photos afterwards, along with some confetti things that are pretty fun. They have lots of snacks for your clients at closing.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Jared is the best of the best! He completely cares about his buyers, sellers, tenants. Look at all…read moreof his positive reviews. Anyone who would write negatively about him obviously has mental issues and is off. I just happened to go on his sight to write a review and noticed that one awful review. I've been working with Jared for 15 years and everyone I've ever sent to him thinks he is the best out there. Obviously the reviewer is not a credible human being. Jared has always treated me and anyone I sent with the highest respect. Grateful for him and shame on you Yelpyelp- made up name

Jared was fantastic to work with! Well informed, knowledgeable and always willing to help! I…read morewill recommend Jared to all of my friends and family when they decide to make a real estate transaction.

Joe at Bramlett Partners Real Estate did an excellent job handling the sale of our property. He was…read moreprofessional, courteous, informative and followed up promptly with any questions or concerns we had. We took his advice on virtually everything he suggested. Our home sold within a very reasonable time being on the market and for a fair price.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

We hired Austin's Texas Electrical Services of Austin (TECL #29127). One part of this was…read moreinstalling an outdoor outlet, which requires running a conduit. For this they used a flex conduit and to hold the flex conduit outdoor-rated fasteners need to be used. This was clearly not the case, as there is corrosion and rust clearly visible on the fasteners that were used to hold the conduit (see pictures). I'm sure of this because we also had conduit installed by another electrical contractor for another purpose on a similar exterior wall on the other side of the house that has zero corrosion on it. I reached out to them several times over the span of 4 weeks regarding this, and didn't hear back once. I also specifically remember that the person sent out to do the work was very rude and difficult to work with. This was particularly relevant for hanging a chandelier, since it ended up crooked and he didn't ask for feedback until after he had already taken down his scaffolding, and wasn't willing to put it back up. So to this day we still have a misaligned chandelier. Cost isn't all that matters. For what this level of quality you're better off either learning to DIY, or paying more to hire a better company if you want everything done right and good customer service.

They cracked the drywall and will not reimburse for the repair…read more I had a new direct line ran for a new outlet to the circuit box. When they were in the attic running the wire down the wall to the circuit box, for some reason they had a issue getting the wire down the wall. Whatever tool they used cracked the drywall directly on the other side of the wire. It was a pain having the drywall fixed. I had to remove my TV for the dry wall guy, take time off of work, and have the whole wall painted so it would blend in and not look like a patch job. The owner said he would reimburse me for the bill for the repair. I sent him a copy of what I paid the drywall guy but he has not gotten back to me. It is very hard to contact this company, if you call you will find you always get voicemail. I should of known better. Very dishonest company, I would stay far away from these guys even for a simple job like mine. Update 1: The owner texted me to let me know he intends to reimburse me but he has just been to busy. It's been over a week and I have not gotten any refund, so I feel there is dishonesty in this. Update 2: The owner never reimbursed me. As I suspected, he was lying. I lost quite a bit of money for a relatively simple job. If only I chose another company.

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've worked in real estate for over 20 years and this includes property management. There are many…read morecompanies, both large and small, to choose from in selecting a property management company but I have found none better than Nu Edge Realty & Property Management. More than fair prices and practices, fantastic service, Marlena is a credit to the profession! She has helped me, as an out-of-state owner in so many ways. It's like having a friend in Austin look out for my best interests. Thank you Marlena, you are the BEST!

I run a small fitness and martial arts studio…read more We were looking to expand, so I contacted my brother, who is a very well to do real estate agent in Seattle. He said he'd find me someone here in Austin that I can trust. This turned out to be Steve Shire. The things that I liked most about Steve are: 1. He is very accessible. That was big for me. From previous experience with another guy, I realized that I wanted someone who would constantly keep me updated on our progress. In fact, when I mentioned this to Steve, he told me that if there was any issue it would be that he would provide me with too many updates. That, to me, was a good sign. 2. He is thorough. He took the time to explain things to me, and he seemed generally interested in actually helping me get the best deal I could. I didn't feel like I was just another transaction. I felt like he enjoys helping people and he offered me suggestions and ideas for ways to save money on any future work that I have done to the place. 3. He is a martial artist and has helped a lot of others find a gym. Obviously this won't apply to many people, but if anybody else is looking to open a gym, it's nice to know that you're working with a guy who understands the ins and outs of what you need in a space. In the end, I got a great deal on a space close to my current location. Everything worked out perfectly.

Can't say enough good things about Steve as a completely trustworthy commercial real estate agent…read morehere in Austin. I had space to sublease and he went over everything, educated me on the ins and outs and what to expect. You know you've got someone good when phone calls are returned. You know then he's going to do the same when someone else calls who is looking for space. He kept me updated throughout. He showed up at the time he said he would - took photos, asked me questions and more. It was a professional experience and one I would repeat the next time I'm looking for commercial space. Highly recommend Steve when you're doing a commercial lease. I really could not ask for a better experience.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.