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Chong's Grocery

5.0 (1 review)

Chong's Grocery Photos

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6 years ago

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H-E-B plus! - Would you have been happy with this cake?

H-E-B plus!

3.7(88 reviews)
1.6 mi
•$$

Just received great service today, trying to do a return. The ambiance was great as well and let me…read moretell you why. I came in to do a return. I learned from one of the workers that any register can do a return, so I headed over to a random register. My cashier was Joe C. A young man who was on it! When I was up next, it was then that I could tell that he was new. I don't know what gave me that thought but what I found to be so great was how he wasn't shy to ask for help. He spoke to the woman at the register in front, "Excuse me, Ma'am?" And she turned right away to see what he needed and stepped in to help right away. She quickly walked him right through the process and he followed perfectly. Eventually, he still needed a manager to come and sign off something but I did get my refund. I got to my car and realized that he had forgot to scan one item so I was short and that's my fault. I started to get anxiety because the line started to get longer and I was feeling the pressure just a little bit. I debated about going back in to get the rest of my money and I began to drive off but then I remembered I brought all the items back so why shouldn't I get my FULL refund. I parked my car again and pushed forward to get out, grab my baby and head back in to get my $3 and some change back lol I sort of walked aimlessly back inside because I was hesitant to go to a register again and that's when I bumped into the manager, Ms. Brittany and she remembered me from earlier! Thank goodness! She came to the rescue and I never felt so good. I actually felt silly that I felt bad earlier. Anyways, I learned that the woman who helped Joe at the other register was Ms, Vanessa? Or Valerie? My apologies I forgot the name but I'm pretty sure her name started with a 'V.' Thank you Ma'am for helping him/us! Anyways, just based off this experience I had to make a review. They did such an amazing job and I am very pleased that I got my entire refund! I'd highly recommend this H-E-B. Sidenote: I always like their food here. I've bought the sushi, doughnuts and etc. you can always expect a sense of higher quality products here than other grocery stores.

Racially Profiled & Harassed by Management at H-E-B #581 Killeen, TX…read moreI'm a daily customer at the H-E-B on Trimmier Rd in Killeen and I need to share what happened to me on September 18, 2026 between 1:15pm-1:19pm at Self-Checkout 686. As I entered the store, a white male manager was behind me. I grabbed bananas like I always do and went to self-checkout. After I paid, this manager approached me with two female managers standing nearby. He accused me of stalking/harassing a female employee based on a "vague description." When I said I didn't know what he was talking about, he threatened to take my picture and insinuated I was lying. I asked him to bring the employee out to ID me so we could clear this up immediately. He couldn't tell me what description she gave. I reminded him that many Black men with dreadlocks shop here. He then admitted the complaint was that I supposedly asked a female employee out, which made her "uncomfortable." He also admitted it was NOT harassment. So I asked why I was being confronted and publicly accused if no harassment occurred. He had no answer. Major problems here: 1. Racial profiling - I was singled out as a "Black man with dreadlocks." If I asked someone out months ago and respected a "no," that's normal social behavior. It shouldn't make me an "ongoing threat" that gets me confronted after checkout. 2. No due process - The manager refused to have the complainant identify me and couldn't provide any incident details. 3. Appalling customer treatment - Threatening to photograph a paying customer and presuming I'm guilty is demeaning and intimidating. I shop at H-E-B daily and spend my money here. This experience made me feel targeted because of my race. Being social should not make me a suspect while it's considered normal for other customers. H-E-B Corporate needs to investigate this manager and the store associate involved, clarify how employee complaints about customers are handled, and explain what anti-bias training management receives. I expect assurance that customers won't be profiled over vague descriptions or non-harassing interactions. Store: H-E-B #581, Killeen TX 76542 Date/Time: 9/18/2026, 1:15-1:19pm Location: Self-Checkout 686 Manager: White male manager I've already contacted Corporate Customer Relations at customer.relations@heb.com. H-E-B, do better. Your loyal customers deserve respect, not profiling.

Photos
H-E-B plus! - Wine selection

Wine selection

H-E-B plus! - Found these and it was a steal!

Found these and it was a steal!

H-E-B plus! - A little pricey but I was craving sushi!

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A little pricey but I was craving sushi!

Killeen Nutritional Center - Buttered shrimp and rice, buttered corn, fried chicken

Killeen Nutritional Center

3.6(38 reviews)
1.5 mi
•$

This is a hidden gem. Looking at the name of this place on Yelp, I don't think I would have came to…read morecheck this place out since I was thinking it was a health center. We walked in and saw a line to the right to wait for food. On the left, they have the Latin grocery store. You can find bakery items, Latin/Caribbean/Puerto Rican items and various produce. Good place to find items you may need to cook up some good food. We came for the empanadas so we went to the right. There is a cake display and a cashier can take your order. There is a longer line on the far right to order the other food items. They have seafood, beef or chicken plates. The empanadas were so good!!! Where have I been? Why haven't I known about this place? I want to share it on Yelp so you can try these too. These empanadas are flavorful and so good. I ate the rest when it was cold and it was still good. Can't wait to try a Cuban sandwich. I will be back.

The food here is good to me, the buttered shrimp and rice, the fried chicken, the plantains, the…read moreavocado tomato salad and the buttered corn are what I had today. Most of the dishes are pork and I'm allergic But for the price and the amount of food they give you, it is worth it for a meal that can feed 2 people. I'm rating this place a 3.5 due to the customer service here is not as friendly as I believe they should be. The atmosphere is like a hole in the wall spot that's not so clean to sit down and eat. But, if you want to they do have outdoor sitting in the downtown area of Killeen.

Photos
Killeen Nutritional Center - Cockroach on sandwich

Cockroach on sandwich

Killeen Nutritional Center - Avocado and Tomato salad

Avocado and Tomato salad

Killeen Nutritional Center - Says "Masa Carne" but it's full of PORK inside.

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Says "Masa Carne" but it's full of PORK inside.

Chong's Grocery - grocery - Updated November 2026

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