10/10 ! She's a hidden gem. It's so rare these days to see such good passion for your job plus…read moretalent plus good attitude plus good customer experience ! She dedicates her appointment to you , you don't feel rushed and she takes the effort to customize the hair treatment to the very extent that you like ! Results were exactly the way I wanted it, cover most grays but leave out few for a smudged natural effect ! Super friendly that I felt so comfortable at my very first hair color appt! Friendly chit chat and/or Netflix to watch. Vibe was great and the best 2.5hrs of my me-day!

I realized that I got lucky with scoring an appt with Jenny on short notice. Brief story before I…read moreget to the review. One of my friends told me a while back that she tried to schedule an appt with a "Jenny something" in RR, but couldn't because Jenny was booked 3 months out. In my skeptical mind, I was like she can't be that good only because I don't put that much effort into my hair and was never going to wait 3 months for an appt. Well, recently I was contacted by a Jenny T for a macaron order via IG. When I was reading the message from Jenny requesting the order, I happened to be over at that friend's house for dinner, and honestly, blurted out "does anyone know a Jenny T?" My friend immediately said, that's who I tried to make an appt with!! And guess what, I was in desparate need of a redo of my hair color. I colored my hair for the first time ever a few months ago, and it did not go well, I was disappointed and stuck with a color I never wanted! I've been procastinating the redo because I didn't have faith in anyone getting the color I wanted originally. I took a leap of faith and asked Jenny whether she can fix my hair and if by any chance, she is availabe before my wedding date in May. She scheduled me in 3 weeks later after I asked. She took care of my hair for 3.5 hrs, cleaned up the mess (I should say blended it in), got really close to what I wanted with a foilyage. Note that what I wanted couldn't be achieved on the first or second try because my hair is really dark to begin with. I wanted to go really light ashy gray. But I do love the color she did for my hair, my hair now has personality. My friends loved it when I sent them the photos. They have been asking me when I was going to redo the previous disaster. If you are going to drop this much money on your hair, do it with someone talented who cares about the quality of her/his work.

I'm so overwhelmed with excitement about my new haircut and the time they've took to understand…read morewhat I wanted and how much it meant to me. The customer service was incredible, salon was clean. I'm so happy and grateful that I've booked my next appointment thru the end of the year! I urge everyone to visit this salon with Joyce and team!!

What can I say this salon is so amazing and very friendly outgoing professional . I went this…read moreWednesday , had an appointment with Sarie did an amazing job, I would definitely recommend her.did full highlight and came out amazing, awesome!!!If anyone looking for an amazing salon to go to , I would highly recommend it!!!!

My curly hair got taken care of at Brushed Roots Salon!!! Shaun was outstanding, she taught me how…read moreto take care of my hair and custom cut my hair to fit me. I'm in my 60's and I had given up on my hair. I feel 10 years younger now. Thank you Shaun and thank you Leila for recommending her!!!

I went there a few months ago & forgot to leave my review ‍ this place & Zoey, who did my hair was…read moreAMAZING! I hadn't had a hair cut or trim in about 1.5-2 years. I was nervous as I wanted to get curtain bangs & I've never had bangs before. I impulsively decided to just go for it one day, & they had same day availability. Zoey did great at making sure I liked everything before totally committing to length. She had great conversation. I felt like I just left a girls night hang out when leaving. It was great & prices are good as well!

I used to go into Austin because I had a hair stylist that I loved. When his business took a turn…read moreduring COVID I decided I needed to find something closer to home. I have very fine hair that can be hard to style. I've always left the salon completely satisfied. Highly recommend.

I needed a stylist in the Round Rock area, and I decided to give this salon a try. And I'm so happy…read morethat I did. They were able to schedule me rather quickly, and my entire experience was positive. My appointment was with Haily, and she did such a great job on my hair! My hair health is critical to me, and Haily listened and was extra cautious with touching up my balayage. I'm so excited that I found this hidden gem, and I recommend it to all my friends and family.

Becca does an amazing job of being a good listener, an amazing hairstylist that is not only…read morespiritually fulfilling but knowledgeable in her craft. I leave her chair feeling full mentally and physically. I'm glad I took the leap and came to the salon not only for the positive vibes and wine, but I found hopefully my forever Silas while I'm here in Austin Becca has magic hands and that scalp scrub is gonna send you to heaven almost better than being with your husband lol. Get to the salon ASAP.

I booked an appointment here for the first time and chose a Top Stylist because I wanted to make…read moresure I was in good hands. Before starting, the stylist and I spent about 5-10 minutes discussing exactly what I wanted, as well as the texture of my hair. My hair is naturally very curly and frizzy, and I explained that I wanted long layers and face-framing pieces while keeping the majority of my length. I specifically told her that I don't typically style my hair, so I needed the layers to remain long enough for me to wear my hair naturally and for the overall length to stay past my shoulders. She seemed to completely understand what I was asking for and agreed with me. Once she started cutting, I noticed that she was taking significantly more length off than I had expected. I tried to stay calm throughout the appointment, but I did express my concern and said, "Wow, it's really short." At that point, I was honestly in shock. She tried to reassure me by saying that maybe I just wasn't used to seeing myself with shorter hair, but I knew that wasn't what I had asked for. We had specifically discussed keeping my length and doing long layers, yet I left with my hair much shorter than I wanted and with noticeably choppier layers. I did reach out to a manager afterward, and I want to acknowledge that they were very professional and completely refunded me for the service, which I appreciated. I'm writing this review because I was told the situation was essentially due to miscommunication and that I should have brought in a reference photo. While I understand that photos can certainly be helpful, I personally don't feel that a reference photo should be necessary when you spend 5-10 minutes clearly communicating with a professional stylist about the length and type of haircut you want. The stylist, Tatiana, was very kind, and this review is not meant to attack her personally. I'm simply very confused about how a conversation about keeping my length, having long layers, and wearing my hair naturally resulted in my hair being cut significantly shorter with choppier layers. My biggest takeaway from this experience is that if you are getting even a simple trim or long layers, bring a reference photo--even if you feel like you've clearly explained what you want. I would hate for someone else to have the same experience I did. I shared photos of what my hair looked like before and what it looks like now.

Not a very reliable hairstylist doesn't keep her appointments or follow up with customersread more

I love my new hair cut! Heather did great! I had super long hair as it hadn't been cut…read moreprofessionally in about 3-4 years. Heather spent a few minutes asking what I wanted and then got right to it. The whole experience took about 40 minutes but it turned out fantastic. Highly recommend!

I highly recommend Trish. She has done my hair for around two years. Trish has done low lights,…read morehighlights, cuts roots, and various other treatments for my hair. She is a very experienced hairdresser and can identify all issues regarding your hair. Very pleased and very happy to recommend.

Do you want your hair styled by a stylist that listens to you and has the skills, experience and…read moretools to do exactly what you want? Look no further, Brooke A is your girl. She is stylish, funny, and gives a great blow out. Brooke has been doing my hair for about two years and I have never left wondering what the hell just happened. She listens, clarifies, and makes your dreams come true (within reason). Super impressed with her every time and so glad I found her. Also, she doesn't push products, but gives great recommendations. My hair has never been healthier and I color it religiously every 8 weeks.

I keep going back! Because this place is the one I trust my hair to. Comfortable vibe, I look…read moreforward to each time I get coiffed. I feel beautiful inside and out after my appointment.

I brought my 93-year-old mother, who is on a fixed income, in for a basic haircut with one of the…read morelower-priced stylists (online quote, $55). Without clearly disclosing any additional cost, the stylist added a $41 "gloss" treatment. Total cost: $96. When we were at the register and saw that her bill had almost doubled, I asked what the extra charge was. The cashier said "haircut and gloss." I turned to my mom and asked, "Did you get a gloss?" (I didn't even know what that was.) She seemed unsure so the cashier went back and asked the stylist and confirmed the charge. The cashier offered no apology, no explanation, and no option to remove the charge. I spoke to my mom later and she told me that the stylist had asked, "Do you want your hair to look shiny?" and she answered yes, having no idea she was agreeing to a $41 add-on. Had she understood it cost extra, she would have declined. My mom has very short, fine senior hair that she washes every day. A $41 gloss is completely unnecessary and the way it was presented to a 93-year-old woman feels predatory. This is the second local salon that has done virtually the same thing to her (previous one turned a $25 cut into $50 with similar undisclosed add-ons). The haircut itself was fine, but targeting elderly clients with confusing, expensive extras they neither need nor fully consent to is unacceptable. They have permanently lost both of our business. Seniors and caregivers: ALWAYS ask for the total price upfront and specifically say "no extras or products." I'd hate for another elderly person to be taken advantage of the way my mom was.

I have been going here for cut/color and highlights for about 7 years. Convenient location in…read moredowntown Round Rock. Jamie Mari runs a salon of excellence and is hands on with the other stylists as well. Now I see Katie Bracken and I laughingly call her the "second best stylist in Round Rock" because she isn't Jamie Marie but again she is friendly and efficient and gives me a great haircut each and every time. Being in the salon is also a pleasure I can't imagine going anywhere else.

I came in for a blowout a couple weeks ago. When I got there 15 mins early, they said my stylist…read morewas ready and that she would come get me. 20 mins after my appointment, my stylist came and said that she still needed 5 mins minutes and asked if I could wait- which was totally fine. About 15 mins later she got me back. I was exhausted and just asked her to make it look really good. The wash was great, and my hair was soft after. Thing is, she flipped my hair forward and one side was nice and smooth and wavy and the other... was about 2 inches longer and not smooth or wavy and my bangs were a complete fluffy disaster. It didn't look good, let alone really good. I'm looking in the mirror, very surprised and not in a good way and she's looking at me in the mirror and I'm thinking... I can't believe she's not immediately offering to fix this. We are looking at the same thing. Wtf. Had to go home and fix it. Then she took my payment and it gave me the option of 20%, 22%, or 24% for a tip... on a service that wasn't even completed. Are you serious. I left $10 on the $55 and $2 service fee- whatever that means. Vibe was great. Very cute boutique.

I've been doing a version (not all techniques) of the Curly Girl Method for my wavy hair. Since…read moredoing it, I wanted to get a specialist cut for it. I am so glad I did and that I found Gracie. We sat and chatted about what I am doing now, products, technique and what I was wanting to get out of the cut. I'm a minimal maintenance person with my hair, one or two products and that's it. Gracie listened and asked follow up questions when needed. When we started the cut, I said around shoulder length. She cut it and said, would I like more off or keep it, which is nice because I know a lot of people are afraid too much will come off. I felt very comfortable and enjoyed the company. I scheduled a follow up visit for color in 2020!

I have been going to Gracie for over 5 years and she has never failed me! Perfect re-shape of my…read morecurls and I trust her enough to let her pick the color of my highlights every time. She's so friendly and makes every visit comfortable and enjoyable, I don't trust anyone else with my hair!