The chocolate displayed here is like no other. It draws you into the store. And they give free…read moresamples too. I had to check it out. And I bought a few gift boxes to bring to friends. There are a few I saw scattered around Lucerne. Highly recommend. And help was very accommodating.

Some of the chest chocolate in Switzerland. It's not cheap but so worth it. Service is good…read more Ambience feels nice - you leave with great chocolate in hand.

We were recently in Lucerne, which by the way is a beautiful city! We travel a lot and are always…read morein search of superb chocolate and pastries. We did not find this small, family owned shop online, but did during one of our daily walks. It was by far the best that we found in Lucerne, including Bachman's, which is everywhere. Both Hugo and Margrit were very accomodating, though we only speak English, we felt welcomed, and were never rushed to choose. They took the time to answer our questions, and took an interest in us as well. We bought 2 different pastries daily, and split them, just so we could try something new and delicious every day. The pastry was light, the fillings were scrumptious. We took some chocolates home with us, again a variety, and of course they were delicious. I would recommend any visiting or living locally to give them a try.

Best hot chocolate! You can get it with or without whipped cream. I chose no cream-- give me all…read morethe chocolate. You pick dark chocolate or light- give me the dark! It was so Rich, decadent, viscous. It was lovely on a chilly day. Easy to order at the window and paid by card. Friendly and wonderful service. When you want a hot chocolate ..go to an actual chocolatier to have one made on the spot. It really is the best!

Absolutely amazing customer care ( big big big shoutout to Mia who was so patient and kind while…read morehelping us and answering our questions) and phenomenal interiors on the store. We got a box of 8 ( pick and choose) some of them being the Arhuaco, Elvesia, Baumnuss Marzipan, Feige etc. Amazing in taste and something that you definitely want to indulge in time and again. Grabbed a hot chocolate as well on the way out and it was amazinnggggg!! Don't be shy and give them a try!!

This is an amazing place to grab a quick lunch, a decadent dessert, a refreshing serving of gelato,…read moreand Swiss chocolates to bring to your next destination. The staff behind the counters are helpful and patient. The place can be packed at certain times of the day especually because it is at the center of town. You can ask for a token to use the toilet as you pay and you'll find their facilities clean and comfortable.

0 STARS IF POSSIBLE FOR THE FOOD HALL…read more RUDE ASS WORKERS! Working in a tourist area requires patient and understanding employees, not them! The three girls working the cashier (May 16 , 1:30 pm) should not be working here if they cannot do that. Not only were they rude, but they were complaining, and unwilling to help customers. SUPER POOR CUSTOMER SERVICE. Unfortunate because the food was good. FIRE THEM!

Oh my, what a place. One of the best chocolate makers in Switzerland, the shop is to die for. We…read moretried a few samples, then picked up a few bites to enjoy while browsing nearby stores. The styles and types of chocolates are almost limitless. If you like chocolate, you'll find something here! Yes, expensive, but it is ranked up there with the best in the world. The staff was fun, service was good. What's not to like in a room full of fine chocolates! Recommend you stop by...

Crazy good chocolates. They have some standard packaged treats of chocolate treats but the real…read moregood stuff is behind the counter. Long sheets of chocolate about a quarter inch thick. Some with nuts, some dark, some with caramel and so on. You make a sign with your hands as to how big a piece you want and they break off a section. Price is by weight and very worth it. Delicious

Best mango ice cream I've ever eaten!! I ate it with my family and we all got waffle cones. It cost…read morea little more than $4 but the flavor tasted very fresh and strong. The server didn't allow us to try any of the flavors and her personality wasn't the best but the ice cream made up for that.

Their savory crèpes were an excellent alternative to lunch salads overpriced around this area…read more Delicious crèpes. And a great selection of ice cream favors.

A Bakery with good food at the Café…read more This is a place I visit frequently. It's inside one of the bigger malls around (Emmen Center - easily accessable by public transportation). It's part of a bigger franchise with lots of stores in the town of Lucerne. They do sell pastries, bread, sandwiches and much more here. The pastries and desserts are average, but the bread really good. But we always come here to have lunch in the attached Café / restaurant (dogs allowed). You wouldn't expect much from it, but it serves really good food. Easy stuff like Nuggets, fries and hot sandwiches. But very good are the Pizzas and the Pasta. Service is fine. You order at the counter and you pick up your food yourself when it's ready....and it's ready pretty fast, even when the place is packed. Pizza with the hot salami (hot peperoni) is mostly my choice. Sometimes I go for the a bit more adventurous Pizza with Pineapple and Curry. But also the pasta is very well made. Pesto Ravioli for example....great choice. Comes with the nice pesto sauce, permesan cheese and a good load of pine nuts on top. Small portion (about 10-12 pieces) cost about 12 CHF. Pizza are between 11 and 13 CHF. So it is actually a pretty cheap place to eat....and it's better than many restaurants around (or in Lucerne). Like I said, we come here frequently....and the quality is always good, they have a good standard and you won't be disappointed.