I purchased lift tickets for this weekend about a month ago because the website advertised that…read moreprices would increase as the date got closer. I checked today and the exact same tickets are now selling for about half of what I paid in advance. I called to ask if they would offer a price adjustment and was told there was absolutely nothing they could do. That was really disappointing, especially since the messaging on the website strongly encourages buying early to avoid higher prices later. Unfortunately, this will be my first and last trip to this mountain. I'll be sticking with Brian Head in the future. The pricing feels misleading, and the lack of customer service when I called didn't help the situation.

The loud cycling of the heating system made sleeping impossible on the first floor…read more We stayed in Polestar B9, with six guests total. The three guests that stayed on the ground floor were unable to sleep due to the unbelievably loud cycling of the heating system that occured every ~20 minutes. It is a beautiful and very comfortable residence with a lovely view and great modern appliances. However, due to the two sleepless nights that I endured, I will not be recommending this place to anyone.

It was a pleasure working with Janet through every step of the way. She took key elements of what…read morewe wanted for our wedding invitation and worked her creative magic! She was affordable and the print quality was good. We used the base of what she created and added our own embellishments and ribbons. We would definitely use her services again.

I felt impressed how quick the turnaround was and how professional my wedding invites turned out. I…read morewill be recommending them to all my family and friends.

If I could give zero stars, I would. I have been to two receptions at this venue and it was…read moreadequate although corners were cut with cheap chairs and a lot of people crammed into a small space. The reason for the review is that friends of mine received a communication from Castle Park informing them that they are still obligated to pay for the space in May 2020 even though we are in a worldwide pandemic. There is still no change in their stance 3 weeks later. I have included the letter to my friends. Read it and feel the outrage. Where is the good faith and humanity for this business? There were no other options offered. The date is cemented for them and payment for no services is expected. The circumstances are completely out of the clients' control. This is bad business. Find a different venue.

My daughter had a ceremony and wedding reception a week ago at Castle Park. We booked the Upper…read moreBallroom. We self catered so I cannot speak to their all inclusive package, but they were very clear with their various packages and individual add-on options. As we moved through the process from original booking to event, we had to make a few changes along the way. I found the venue to be responsive. Eric always got back to me within 24-48 hours with clear answers to my questions. On the day of the event everything was ready for us and went smoothly. The change over from ceremony to reception went well. When we had needs or questions, we followed their prescribed policy with our day of event coordinator (provided by us) and Castle Park immediately met our needs and answered our questions. I would not hesitate to use them again.