I'm not one to usually rate my experience, either good or bad but this was worth calling out. The food as always was on point. That wasn't the issue. The dining area was just plain messy. Every single table looked like the ones in the pics. I had to clean my own table just to sit down. The floors and the chairs had food all over them and the trash cans were over flowing. Didn't look like anyone was in charge to assign cleaning duties. It was not particularly busy at the time I was there. Chipotle, you have great food, but the dining experience at this restaurant needs to be better. Too many other options in town. read more

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Was left standing at the counter for nine minutes ended up, leaving without ordering. One staff member was obviously doing next to nothing and acknowledged us twice, but still didn't help us. Will probably not go back. read more

Never posted a review on yelp but holy shit this was a bad experience I had to. Where do I start. Super slow service, have been in during rush hour and only on person working the line, and two people working the register. DO WE RLLY NEED TWO PEOPLE TO PUSH THE BUTTONS CHICKEN AND BOWL?! NO! Went in today super slow, out of peppers onion, chicken, steak, rice. Now I have this pathetic looking slop bowl. Dude working the salsa/cheese/guac section couldn't remember if he put guac on the bowl he just made/if I got a side of sour cream/I wanted to wait for the fresh peppers and onions. Whateva. Bad business sucks that it's the only chip by my work Update pre bite rant: the food is cold, rice is hard for a 1pm half of any other chipotle in the state of Maryland bowl. read more

Chipotle Mexican Grill - Shitpotle - Mexican Near Me - Westminster, Maryland

I ordered Honey Chicken on a Salad and got literally 3 very small pieces of chicken! They had no dressing! They slopped the food into the container and the bottom of the bag was soaking wet. Over 20 people WAITING for orders. I will never go there again! What a shame! Since I am required to give a star I gave it 1 but would have preferred to give it a BIG FAT ZERO! read more

I ordered a steak burrito bowl and was very disappointed. The steak was overcooked to the point of being tough, dry, and unpleasant to eat--it honestly tasted burnt and was hard to chew. The meat pieces were small, dry chunks instead of flavorful, tender steak. For the price Chipotle charges, I expected much better quality. The rice, beans, and cheese were fine, but the protein is supposed to be the star of the meal, and this ruined the entire bowl. Really unsatisfying and not worth it. read more

Chipotle Mexican Grill - Mexican Near Me - Westminster, Maryland

Most inedible meat ever. This was supposed to be a beef barbacoa bowl. It was just a giant hunk of fat. Neverrrrrr again. read more

Chipotle Mexican Grill - Mexican Near Me - Westminster, Maryland

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The food is always delicious! Never disappointed me whenever I go, the service is really king and understanding they always make sure that they get your order correct and they have never been rude from what i've seen! It isn't dirty or dusty inside Chipotle it's always a beautiful relaxing spot to enjoy your meal! read more

Employees are just trying to get you through the line and do not care about your food or if the customer is happy. Will never spend my $12 on a cruddy bowl with 2 pieces of chicken over a large papa John's pizza again read more

Where do I start? Chicken and steak was chewy and gross Burrito looked like it was wrapped by someone with a blindfold on Inside was dirty and smelled bad I love Chipotle, but this one is terrible and gross. Oh and they made me wait while they refilled almost every food item while I was standing in line...then have the nerve to rush me through read more

Absurdly small portions. Like they're actively trying to give you the smallest amount on purpose. Bags of chips have about a single handfull of chips. Absolute misers read more

Ordered online for my boyfriend and received this. He got rice, chicken, and cheese. I payed $10 for this and I'm highly disappointed. They couldn't even cover the bottom of the bowl. This chipotle absolutely sucks. #dontgohere read more

Chipotle Mexican Grill - Mexican Near Me - Westminster, Maryland

I've ordered from this Chipotle many times. Every time I say I'm not going to do it again and I do. I consider driving to another one that's 30+ minutes away, this one is so bad. Orders incorrect or poor quality, super skimpy food. See pictures of a $13 "salad", dressing missing. Half an avocado in the guacamole, and a mostly bean burrito. The chips have no salt on them. So for a $65 order, the only thing not disappointing was a queso and medium salsa cup. Do yourself a favor and go to the Mexican restaurants close by. Recommend Cinco de Mayo! read more

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If you've ever wondered what disappointment tastes like, look no further than this Chipotle. Walking in, I was greeted by overflowing trash cans, dirty tables, and the distinct vibe of a place that gave up long ago. But hey, I was hungry, so I powered through--only to find out they were out of chicken. At Chipotle. That's like a coffee shop running out of coffee. After assembling what could barely be called a burrito bowl, I reached the register, where I was charged a small fortune for my sad, protein-deprived meal. For these prices, I expected at least a clean table to eat at, but no such luck. Ended up eating in my car, staring at my receipt like it personally betrayed me. Save yourself the frustration--either lower your expectations way down or just go somewhere else. read more

This place needs help. Consistent poor service and consistent ingredients supply issues!! I was told to wait 12 minutes for steak, and obliged on my break- all to be told in 12 minutes they are out! This is my second in a row negative experience and I won't come back anymore. Hopefully this store can get their act together so people don't continue to waste time here. read more

Chipotle Mexican Grill - The restaurant - Mexican Near Me - Westminster, Maryland

The good is I have seen it extremely busy there but the people and the place were absolutely great *Now for the BAD so we went there today 2/8/25 around 3:00 pm and the service sucked. They all looked like they had attitude. Then when I went over to get the napkins a the fork and get your soda, that was a complete disaster area. There was no napkins, an that area had trash all over it. I have never seen it this bad and it wasn't really all that busy. I've seen it worse but it never look like it did today. I'm really disgusted with the restaurant i've even walked up there to ask for napkins. They would look at me and ignore me. They would keep on filling people's orders, even if he had just a couple seconds to ask me if he could help me or if she could help me now, they didn't do that. I even had people behind me. I got sick and tired of waiting and walked, and then I sat down ate my meal and went to throw the trash away, and there was trash can was so full. You couldn't put the trash in there and there was another couple in there that shook their head and said can you believe this and I said no I've been here plenty of times and I have never seen it like this and they said us too. He goes no napkins. Trash is full and she said yeah it's disgusting today and I said you got that right and then I'm gonna report it because it is not the way it should be. They wouldn't like it if I ignored them to ask me could I help you ma'am? No it's nothing like that. I think twice if I walk inside there again and see it like it is today I'll walk right back out with no hesitation and the young gentlemen run in the register. I guess he thought he was too good to asked me or if I needed help so here I am not happy with the service or the restaurant today read more

If I could give zero stars for this Chipotle, I would. We ordered online and mine was bland, missing the tomato salsa, had about 10 pieces of chicken, extra black beans I did not request and the rice was hard. My husband's bowl had less chicken than my bowl and his rice was hard too. And my son's bowl had a huge scoop of sour cream mixed in, which made it pretty much inedible. The most disappointing meals we've had from any restaurant. read more

To preface, I usually have no issues with this location. But tonight was a different story. The first thing was that when I got there at about nine, two hours before closing, they were out of guacamole, shredded cheese, and the fajita vegetables. The person working blamed the earlier shift, but I don't see how they can't open another package of cheese and guacamole. And even though I was specific about what to put in which bowl, they screwed that up too. Not a great experience to say the least. read more

I go to this chipotle a lot and it's always a good day when I my favorite cashier Casey! She is a fast and friendly making our experiences worth the drive. Today we had an issue with our portions and she sprung right into action to get the manager! They ended up giving us more meat. read more

Cashier was struggling today. Ordered in person at 345 pm. Seemed confused and not adept at the job. Food quality was lacking. Line was 21 people deep. Used to be 1 of favorite fast places to dine. Most tables were dirty and the floor needed attention also. read more

I placed an order, I asked for double chicken, white rice, extra black beans, extra avocado and salsa, corn, lettuce (! They added something I don't like, white cheddar cheese, and I don't like it? I didn't eat my food because it looks so bad with the cheddar cheese? I paid $21.00 to eat well, but it felt weird to eat that food. read more

Chipotle Mexican Grill - Mexican Near Me - Westminster, Maryland

Roach showed up as we were paying. The entire place is filthy. Employees do not clean or cared when we brought up the fact that a living roach crawled out right in front of us. The conditions of the place is disastrous. read more

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i came in around 6:45 on wednesday august 14th. it looked like there was a new guy working the rice, beans, meat section. i had a conversation with him and he was about to proceed making the start of my bowl then this guy with a highish pitched voice, brown long hair, and some facial hair took the bowl and proceeded to ask me again. almost acting like the first man was incompetent. he then proceeded to give me the smallest spoon of meat i have ever seen from chipotle. rest of the staff was great but he really ruined my experience read more

Chipotle Mexican Grill - very little protein. - Mexican Near Me - Westminster, Maryland

Ordering online always ends in spectacular screwups. This time I got a salad with no lettuce and my husband a burrito with no tortillas wrap just filling in the bowl. Food is pretty decent otherwise. read more

I don't think I've ever left a review before. The service at this chipotle is absolutely terrible time and time again, the worst part is, the staff, and even managers, couldn't give less of a sh*t about it! Multiple times they are out of stuff, don't attend to customers promptly, are rude, have no comprehension of manners or timeliness. I'm going to start driving somewhere that is 30 minutes away instead of 3 minutes solely because of how terrible it is. Sidenote, I once told the manager how terrible things are ran and his response... "I know" followed by a smug smirk, I'll smack it off of him if I see it again. read more

I have been there 3 times on a row and they never have fajitas after 7pm. That's ridiculous considering they are open until 11pm. They also run out of chips. They need to better calculate for greater customers. read more

Customer service is a 0 rube for no reason. And I got a burrito and was wrapped very poorly and rushed couldn't even eat my food. I don't know what's wrong with this generation but "huh" is rube, try excuse me. Money wasted. read more

The portion size on my burrito is absolutely ridiculous. I am not one to go and write a review ever. the size of this burrito is the size of a baked potato. i have never been so dissapointed in a meal and i paid extra for everything. Here's a charger for example. read more

Chipotle Mexican Grill - Mexican Near Me - Westminster, Maryland

What's with all these 1 star and 2 star reviews the food is awesome, my favorite chipotle, just enough Romain lettuce for my burrito bowl and the food was so fast it was like 5 seconds and we walked right out. read more

This is actually the worst Chipotle I have ever been to. I placed a order through the Chipotle App with an expected pick up time of 4:50pm, upon arrival my food was not present, which is understandable. After five minutes of waiting I tried to ask a staff member about my order and was ignored multiple times. After waiting fifteen minutes past the confirmed pick up time a team member brought out my food and had stated that it was freshly made. When I got in the car and opened my burrito.. it was basically a tortilla with everything thrown on top and not wrapped together, and genuinely cold. I do not recommend this place even if it was the last standing restaurant.. the service and food were beyond underwhelming. read more

We go here quite often. This past Sunday night at 8:30pm we go in to get dinner and the line was blocked off with chairs and says online orders only. How upsetting. They close at 11pm. This chipotle is very poorly managed. We keep trying to go back but always have a problem. I deal with customer service with my job. Their customer service is really going down hill. Really ashamed because I like the food read more

This location is absolutely terrible. I get the vegetarian burrito and the last 4 times I have been there they have been out of multiple vegetarian options, most recently the guacamole and peppers and onions. This is at the beginning of the dinner rush, 6 pm. Unacceptable. read more

This place is terrible. The food always tastes old, stingy with portions. When i contacted them about issues i was ignored with no resolution. Serious dont waste your time here. Its trash read more

I placed a DoorDash order to pick up myself. The app said the order was ready. No order. I waited 10 min and then I could see they were finally creating my order. They were not terribly busy when I walked in at 2:35. Lunch rush was over. But the place was filthy, even the checkout counter. Then I find my "guacamole" was one big piece of avocado that I had to mash myself. Naw. Not going back. read more

Chipotle Mexican Grill - Mexican Near Me - Westminster, Maryland

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Ordered online and got a burrito and specified for extra rice and cheese, as well as sour cream. They didn't put any of those in my burrito so now I have a double wrapped goopy mess. read more

i never leave reviews really ever but as a former crew member i feel i can say with confidence that this location has gotten sloppy since maria & jose were the managers (not josecito, he used to yell a lot and slapped all the girls on their butts) read more

This Chipotle, although relatively clean, always seems to let me down when it comes to food. There is a 50/50 chance at best for guacamole, the white rice I had tonight was just giant clumps of cooked rice that were stuck together like rocks and couldn't be separated. I am constantly underwhelmed and don't intend to spend money at this location again and I wouldn't recommend it to anyone either. read more

Wow. Ordered online. Sides were missing. Maybe some sort of basic test of competence during the hire process.

Although the food is still delicious, it is never ready when their app says it's ready. People standing in line were getting their food faster, which defeats the whole purpose of the app! After waiting an additional twenty minutes, they were also completely out of napkins and Tabasco sauce. This place has become a joke. read more

Did online order for 5:00 pick up. Got there 5:00 and there was at least 40 people in restaurant, so much for social distancing. They waited on every person in line to order before they made any online orders. Finally walked out at 5:20 for 5:00 online pickup. Poor service, def over 50% capacity read more

About a year holding off writing this review in hopes things would get better. This place is just horrible. Bowls that look like you scooped it from a garbage can, exploded burritos and salads with no dressing for a whole year. Complaint after complaint, messed up order after messed up order. Switched up order to simple stuff, still messed up. Just plain careless garbage from this location. There is another further down the road, pick that one. I'll wait longer for food, but at least I'll be able to eat it when I get it. read more