It's been awhile since I have visited this location as my last experience about a year and a half ago was not good. My fiancé went recently prior to this trip and mentioned that it was better than the last time we went together. So I gave it another shot. I was pleasantly surprised. The staff was much friendlier and the toppings were stocked well. We got our food to go as we were both tired from work. We went around 8 and were in and out in about 10-15 mins which was nice. read more

Chipotle Mexican Grill - Carnitas Salad - Mexican Near Me - Washington, Pennsylvania

This bowl was pretty good. This is in a. Good location with a good amount of parking. The bowl was actually full and had all the ingredients that were requested. This was a mobile order and it doesn't always work out this way. The ingredients aren't as fresh or full of flavor as they once were. But it gets the job done. read more

Chipotle Mexican Grill - Veggie Burrito Bowl - Mexican Near Me - Washington, Pennsylvania

This is the best and only quality Chipotle I know. Back when I worked around here, I would go every Friday and some of the staff even remembered my order when I would get in line. Mostly generous portions for in-person orders are given and staff is always friendly. Very clean food line and facility. I miss this Chipotle, but sadly it's an hour away so I don't go anymore. It blows my mind there are so many one-star reviews! read more

Chipotle Mexican Grill - Portion example (always consistent) - Mexican Near Me - Washington, Pennsylvania

I asked for steak and got carne asada instead, and only half of what they normally give. Corn and lettuce containers were basically empty and server just put what was left on my bowl which was way less than normal. Half the bowl was empty. read more

Store is filthy. I used to love chipotle in high school and college, but this location SUCKS. Meat is always dry and gritty. Prices have gone up exponentially. A double steak bowl with guac is over $20. Not at all worth it - guac was browning, rice was hard from sitting all day, veggies were ice cold. Overall awful. read more

I firmly believe that this may be the worst Chipotle in our entire solar system. My online mobile order consisted of a bowl of brown rice, steak, double scoops of queso, corn, and pico. What I received instead was dry rice, hockey puck steak, absent pico, .053 micrograms worth of corn, and enough queso to feed a single black garden ant. The blame, in my opinion, could be placed on myself for even thinking a mobile order, such as the one above, would be equal in quality or quantity to an in person order. I am normally a large proponent for Chipotle, but this restaurant, in particular, is a tire fire that should be hurled into the sun ASAP read more

This is absolute shit!! Ordered 2 kids burritos and a regular burrito. Got 3 regular. This one was double wrapped because they basically took pork soup and tried to wrap it up. Total shit. My first and last time at a chipotle. Complete shit. I'm so disgusted, I have nothing else to say. It's just shit. read more

Chipotle Mexican Grill - Garbage - Mexican Near Me - Washington, Pennsylvania

good service, clean place. however ingredients subpar. The white rice was just that, it didn't not have any seasoning or cilantro, the corn salsa was just corn that taste like it came out of a can. The regular salsa was missing the cilantro and seasons. maybe they ran out. went in around 4. also the vinaigrette was only 1/3 filled and did not taste like the other vinaigrettes I've had from other chipotles. read more

The food quality is average or slightly above average Chipotle and the employees are kind and great. But, they frequently run out of ingredients and/or close the main line altogether. More than a few times I've been turned away or the place is randomly closed. read more

No issues... friendly clean... no complaints... will visit again. Good tasted fresh, portions were adequate.

Good people, poor customer service. They ran out of cheese right as they were making my burrito. Asked for a drizzle of queso instead but they wouldn't do it without charging me a full up charge for queso. Poor way to treat your customers. We pay the full amount for the burrito to get all the ingredients. Not a good way to run your business read more

This review is directed at management and owner shop, not the employees. They're nice but you can tell they have been given chicken shit and asked to make chicken salad. The last 5 times I've stopped here to get food they are out of something- sour cream, salad dressing, lettuce, steak. It's always several ingredients too, not just one. The staff doesn't even know what to say about it. They look defeated. Management/ownership- stop being lazy, treat your employees better and give them the tools needed to do the job right. People love chipotle but your specific location is poopy poopy. read more

First off... it wasn't very busy and every table was filthy. But at least 6 employees working. I cleaned our table with hand sanitizer and napkins, drink station was a mess, literally food in the fork bin and the food was terrible. Chicken was dry and fatty, and everything tasted old. I love Chipotle. It's literally one of my favorite places to eat but this location was the worst I've ever had. We were here to do back to school shopping and I won't be back. I should've grabbed some pics of how dirty this place was. The DM needs to do some surprise visit and maybe spend some time in this store fixing the issues. This is not the Chipotle I know. read more

I've been to this location a few times. You have to be very specific when you order of you will get short changed. My last trip here I mentioned the cashier that the guacamole looked "scary" and she just laughed and checked me out. read more

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We have gotten food poisoning here 3 times in the past two years. We took a long break then tried again. Haven't been sick for 6 months and eaten here 3 times The crappy thing is that they don't make iced tea anymore. They don't have guacamole 99% of the time except for carry out and THEY REFUSE to use that guacamole for anyone in line, They run out of fresh salsa a ton and don't make more. We like to eat at the place because carry out they ALWAYS forget items or they short you with the amount (half spoonful of meat or only a tablespoon of guac) Here's a tip. If you are like our family with tons of allergies and can't do dairy...and guacamole is what pulls your meal together to make it taste good...then order the guacamole on line by carry out, go in and order bowl in line then get container of guac from the pick up part and sit down to enjoy your meal Today we did just that. The lady said no to getting guac from the carry out line because "those people already paid" .....ok. So I'm line we ordered a massive large guac and sat down five min later the scowling employee put the massive guac on the carry out shelves and begrudgingly went back to make more because we cleaned her out.....on purpose. read more

I'm a HUGE Chipotle fan and was super excited when a restaurant came to Washington, PA. However, it has been absolutely awful. I've ordered multiple times to give them the benefit of the doubt, but it never fails - my order is always messed up. It seems it is poorly run. Their rice (whether white or brown) is always under cooked - its actually been hard and crunchy before and not even edible. I've thrown away many meals over this. In addition, they are constantly running out of ingredients. Really sad and disappointing and wouldn't recommend to anyone. Go to the one in McMurray, PA if you want a good Chipotle experience :) read more

This location needs closed, online orders always extremely late, every other time I'm in there they say their system is down, food is normally cold, this place is gonna end up another salmonella incident for chipotle read more

I live right next to this place and it is absolutely disgusting. over time they have gotten worse and worse. This establishment does not have enough employees to produce the orders sooner than 30 minutes late. On top that the food is usually completely wrong and absolutely disgusting just like their work stations . I have gone to this place many times and i will not be returning because i fear that i will get sick based on the conditions of the restaurant. for the health and safety of everyone one who goes there get better management or shut down because it is out of hand. read more

Chipotle Mexican Grill - this bowl was supposed to have 7 ingredients and it came with 3 - Mexican Near Me - Washington, Pennsylvania

The last few times I've been to this location they have been out of some essential food items. They were out of rice.. I mean really no rice.. wth you gonna make worth no rice.. this is the saddest Chipotle I've even been to.. read more

Terrible at having items on location. Everytime I go here, they are out of rice. Or out of corn. Or out of black beans. Or out of quaso. I went in at 6:58 pm.and they were out of chicken and was breaking down and cleaning the grill. Avoid this location. The staff is rude and condescending to basic inquiries about food items. read more

At approximately 8:45 my friends and I went to chipotle to enjoy some of our favorite food. as we walk in. a light skin man working the front starts making faces to a fellow co-worker and moving his lips to say "why tf" talking about my friends and I. we walked in 40 minutes before closing. And to get a reaction like that was weird, unprofessional, and un called for. horrible experience. and I won't be going again. and on top of everything. I have been there 6 times since college started. and my food has been called 4/6 times. bad chipotle when everyone other one I've ever been too has been great. this one however. isthe worse Chipotle experience read more

Oh Chipotle, what more do I have to say but an exquisite experience, I love their portions of chicken, veggies, sour cream, etc. it's never a bad time here, especially if you love Mexican. read more

They are CONSTANTLY out of ingredient and always close the dining room without having any notification. They should post new hours online so customers don't waste their time coming. I haven't been satisfied with my visit from this chipotle in months. This chipotle needs to make a better effort at putting customers first even when they are under staffed. Do better please because I am starting to hate chipotle. read more

... I ordered a bowl, with carnitas and no beans... I was given a bowl with chicken, extra beans and about two scoops of hair... this place is disgusting and I would highly recommend not going there... very poor read more

bowl tasted like straight lemon and sour. chill on the lime or whatever flavor they use

Showed up to this Chipotle with the soccer guys after a game. The service was awesome and they were quick. The food was amazing too so def would recommend this. read more

My husband was in a hurry on his lunch break. He got there and they kept ignoring him. Two people in back not working, while there were many people waiting. His order should have been done before he was there, it was 30 mins late! He went up to say something and they supposedly lost his order. Then when he got it, it was half the size it usually is at other locations, and they didn't have all the ingredients that were ordered! Definitely after ordering and looking at reviews for this location, we will not be ordering here again! read more

Customers are waiting for mobile orders while there are 2 workers out side planting flowers. Out of guacamole, brown rice, pollo asado chicken, mild salsa and it is only 6pm. Won't be coming back to this location. read more

Pickup order was twenty minutes late. Watched worker stop making order and walk into back while food got cold. No one cares.

I'm done with this place. I've been here too many times and should've learned by now. I love Chipotle food in general, but do not like this location at all! They constantly DO NOT have certain ingredients because they only keep a limited supply when other Chipotle's I have been to do not do this or have this problem, the employees are clueless or no help, I ask for double meat on the side because I want to take it home and reheat it, but I get 1 scoop total and charged for double meat... when asking the employees they will sweat up and down that it's the same as 2 normal, full scoops when it visibly and obviously is not, and too top it all off... every time I have ever known someone to place an online order or make one myself, it's always late. I've been to multiple Chipotle's and this is the ONLY one I ever have problems with. This location it very poorly managed and I will not be returning. read more

The worst service ever. Manager had a lot of attitude and escalated quickly. Refused our bus service and lost your company a lot of money. Very disappointed. read more

We went as for a team dinner. And we called in to make sure they had enough food and she said yes , then we get there and she tells us to get out and very rude and we just wanted some food !! Pretty disappointed I'm service ! Really mean for no reason read more

Rude staff very unprofessional and no management seems to be present just a bunch of kids running the place. Chips old and stale. Some bags had really 10 chips in them. Did not get my money's worth at this place. Don't waste your time here! read more

Cold chicken in my husbands burrito, Stale chips, Bland room temp queso. Friendly kids working there, and my no-meat burrito was good.

Horrible! Manager started off with an attitude when our large group walked in. Manager then refused service to our group and kicked us out. Never going there again. Don't recommend for ANY large group. read more