My carnitas salad had no carnitas. Last week my son ordered a side of chips and queso. No chips. Check your carryout. Maybe even take a bite. read more

Chipotle Mexican Grill - My order. - Mexican Near Me - Raleigh, North Carolina

Won't make a chicken quesadilla for my kid when I'm looking at everything you need. Stood there while they do online orders then told They can't make a quesadilla at chipotle. read more

Love !!!! This location !!! They are always popping which makes me sad for the workers because they are always giving 100% they deserve raises and vacation . Always giving off good vibes and going above and beyond . The girls are my fav they know who they are . I can't remember everyone's name but SHOUT OUT TO BRANDY !!!!! read more

This is my "home" Chipotle where I've had most of my 4,720 burrito bowls over the last 15 years. The physical plant is in need of an upgrade. No significant upgrades have been made to the store since it opened. I've suggested this to corporate and regional management but nothing yet. Christine has been the manager here for a year. She has put together a great team that's stayed pretty stable for the past year. It also has a "family" atmosphere, since Dasia has been a manager there for 13+ years. Her husband works there, as does her brother. They do a tremendous job of putting out consistently high-quality food in a dated environment with dated equipment. Off to get burrito bowl #4,721! read more

Chipotle Mexican Grill - a plate of food - Mexican Near Me - Raleigh, North Carolina

There is plenty of parking surrounding the pizza and tables inside if you want to dine in. The drinks are self serve with fountain drinks and other beverages. Napkins and utensils are also located in their area. Chipotle offers bowls with your choice of protein and toppings such as salsa, sour cream, cheese, and lettuce. Toppings like guacamole are an extra charge. They also offer burritos, chips, etc. I came in right when the restaurant opened and the employees were ready to serve me. I ordered the chicken bowl with rice and toppings. Unfortunately some of the pieces of chicken were burnt. All of the other toppings were ok but the taste of the over cooked chicken in every other bite messed up my meal. The portion size of the bowls are large enough so that depending on your appetite you may have leftovers for later. read more

See all

Chipotle branch at North Hills in Raleigh, NC, serves at least 20-30% smaller portions than other branches. The workers are indifferent and occasionally rude teenagers who don't care about the quality of the service. I was told by one of them that they were out of vinaigrette. I took a look behind them and saw at least 100 containers of it! I realized that the server wanted to finish my order quickly rather than correctly. I mentioned this to him, yet he acted as if he didn't hear me. I asked another person and he handed me some. This is not the first time, I see the indifferent attitude and significantly smaller portions. I won't buy my meals, and similarly, I don't recommend anyone buying their meals from this branch. Today's date 3.26.2025. read more

I'm not sure what is going on with this restaurant. It was so dirty today. There was food contamination with other food. I wanted sour cream but there was corn salsa all over the sour cream. The counter was disgusting and the worker making the food was so rude. I will not be coming back to this location. read more

Delicious, as always! We beat the lunch rush (boy, is there a rush!) and grabbed seats before it filled up. Food was fresh, employees very polite and all smiled a lot. My salad was yummy, as always. The chicken was a bit too spicy for me today (I'm a spicy lightweight), but overall it was a terrific meal. Parking lot was packed by the time we left and traffic was picking up - this shopping center gets very busy at lunch or dinner time. Good, solid spot for lunch! read more

Chipotle Mexican Grill - Mexican Near Me - Raleigh, North Carolina

See all

Won't make a quesadilla and had tude. No accommodations so just going to a different location

This place is disgusting, im not sure what is going on but people are getting paid to do there job . But that simply can't even keep up with cleaning maintenance. The place is disgusting very filthy . I came in today , the tables had food all over them , trash on the floor , it smelled very bad . I would not recommend coming here . Place is complete trash and to top it off the food are mixed , the sour cream had salsa and corn in it . Just completely disgusted. read more

chips weren't fried all the way, under portion of chicken and cheese, never going to this one again!

Service was quick and the food was good. I ordered brown rice and was given white rice. I don't appreciate the disrespect to not even listen to my order. I have often gotten the correct food in the past, which is why I am leaving 2 stars here. read more

This was quite possibly the worst experience Ive ever had online ordering. This chipotle will only serve quality food in person. After placing a moblie order well in advance, I go to pick it up and the service was horrible. The woman packing orders was going incredibly slow, and when I asked her if she had completed an order for *insert name* she said "Oh nah but Ill start that now." Keep in mind this order was said to be ready at or before the time I arrived. When I finally did get my food, the kids meal was missing BOTH its chocolate milk, and the chips. They also put the chicken on the side? When you order a kid's quesadilla the choice of meat goes IN the tortilla. They put the kids meal box in UPSIDE DOWN which then caused bean juice to spill everywhere when I opened it. I will only ever order in person if I want chipotle, as horrible service is consistent with my online orders there. read more

Chipotle Mexican Grill - Kids quesadilla meal - Mexican Near Me - Raleigh, North Carolina

Come to this location if you enjoy being ignored for 5 minutes while you're waiting to order :)

I have not been this impressed with a Chipotle in quite a long time. The food obviously being the same as other locations didn't necessarily stand out, the level of professionalism and service did. Although the customer in front of me was trying to manipulate the menu and get something for almost nothing, the staff maintained a very clear and professional position when responding to her. Everyone working in the restaurant maintained an exceptional level of customer service, the food was fresh, prepared quickly and served with a smile. Cheers! read more

I like the taste of @ChipotleTweets as they are a good Tex-Mex establishment. They have an open kitchen so you can see them as the cook the meats, and your food is prepared made to order right in front of you as you order. This is a nice location with outdoor seating, and the staff was friendly. I really like the taste of Chipotle's chips as they have a hint of lime to them. The downside to the chips, they are not included with your meal like at Moe's or Tijuana flats. They cost an extra $3.25 or so. If they came with the chips, I think it would be a lot better. #320 read more

Chipotle Mexican Grill - Outdoor seating - Mexican Near Me - Raleigh, North Carolina

Great Food Good Service Wish There Was More Seating but other than that it was a 5 stars

This is by far the worst chipotle. The last 3 times I've gone the service is terrible. The staff has bad attitudes and they just throw your food together. I will not be back. read more

The workers here were very disrespectful. I went up to ask about my online order because it had been a while since I had ordered, the girl bagging orders looked at me, ignored me, then scoffed. When I asked again she yelled "what's the name i don't know the name". I told her and she scoffed and shoved the bag at me. Never coming back lol they got it. We all know service workers are stressed lately as I am one as well. But that is unacceptable especially since I was polite. read more

Amazingly fresh, colorful, delicious food that you can feel good about eating. Chipotle is attempting to revolutionize the ff industry, and they're off to a brilliant start. The food at Chipotle is consistently good and of high quality. I have tried about everything on the menu, but on this occasion I sampled the Fajita Burrito with Carnitas. I always go for the additional guacamole on everything I order, just because I cannot say not to the green stuff! The burritos are packed to the brim and the server has to use two hands to tuck and fold it into the silver wrapper. They are generally the size of a child's head. Very filling indeed. (No, I have not eaten a child's head before, just merely comparing sizes.) The location is staffed with friendly associates and is always clean and has an assortment of Tabasco sauces to jazz up your selections. We always eat inside, but they do have an outdoor space over looking the parking lot. Read this link for more information on Chipotle's mission: http://www.chipotle.com/PAMTA/ read more

Chipotle Mexican Grill - BFG - "Big - Freakin Good" Burrito - Mexican Near Me - Raleigh, North Carolina

See all

Boo loves him some Chipotle, so deciding on dinner the other night, we decided on take out from here. Thanks to the convenient order online feature, I ordered it before I left the house & drove the 10 minutes to the restaurant. It was 6:10 when I ordered & they said it would be ready at 6:30. They were busy. Lots of families dining & waiting in line. When I arrived, I had hoped maybe my order would be ready. But nope, they hadn't even started making it yet. So I waited about five minutes. I got my food after this wait & brought it home. Boo enjoyed his chicken burrito bowl, but my steak tacos were just ok. Not to mention they fell apart. The chips were just ok, too. I feel Chiptole is rather expensive. Parking lot & restaurant isn't that big, so good luck. read more

Absolutely 0 stars. I understand places are understaffed during this time. But these people didn't even bother to acknowledge the 4 different parties waiting in line to order. They were very quick to get online orders taken care of. Matter of fact, that's ALL they did. If you only want to take care of online orders, then maybe you should advertise that you do online orders only. Then, when the customers QUIETLY go to leave because they're tired of waiting, you then finally speak, and it's a cocky ass "byyyeeeee". You are absolutely rude, disrespectful, and completely out of line. read more

They don't allow you to cancel orders. You can call but their "live agent" says they also don't answer the phone.

Any Chipotle is inherently awesome, parking at this one is atrocious, and the people are not that friendly. They don't have a lot of vegan or vegetarian options. The chips are way to salty. Most spacious chipotle I've seen. Very nice! The atmosphere is nice but need better food options and more gluten free for people. Chipotle Reading Rewards are special bookmarks that include FREE Kid's Meal cards (for grades K-5) or Buy-One/Get-One FREE entrée cards (for grades 6+). read more

Terrible service! 0 stars! I placed my preorder at 6:20 pm and set the pick up time for 6:30 pm. I arrived around 7:00 pm and my preorder still is not made. One online order can't be made in a 40 minute time span. My ticket was just laying on the counter. I understand it's understaffed in every restaurant. However, the employees there need to pay better attention to detail. I would have ordered in person if i wanted to wait in line for an additional 10 minutes. I deleted the online app in the parking lot. read more

Pleasantly surprised by this chain. I was half-expecting something similar to Moe's (ugh) but I'm so glad Chipotle is much better. Most of the ingredients they use are fresh, unprocessed, and locally sourced. The menu is pretty straight forward and you can customize whatever you choose to your liking. I had a chicken burrito, and it was HUGE! It definitely defeated me because I couldn't finish it, but not for lack of trying. Everything tasted great. The chicken was moist, and the hint of cilantro on the rice was a nice touch. Unfortunately, after I finished my meal, I decided to check out some calorie info on my phone and was shocked to discover the burrito is over 1,000 calories. Yikes! I will definitely slim it down next time by choosing the delicious-looking burrito bowl that I saw most people devouring. This is good place for a quick, unprocessed meal, tailored to your own taste buds. read more

Chipotle Mexican Grill - Chicken burrito... HUGE. - Mexican Near Me - Raleigh, North Carolina

Eat here multiple times a month, food is always consistent and delicious. Particularly like the chicken at this location, it's spiced just right. read more

Ok this gets two reviews! One from a Mama view!! Loved the ingredients!! Trying to do better at what we are eating this year and found this place full of total awesomeness nothing processed!? Woo hoo! But the kids complain some so....(!?!yay!! ) Anyway, This was NOT a Mama fail...at healthier, at least this time!! Please don't look close for the healthy on some of my reviews!! But I swear way better!! Anyway, my son's face says it all! It will totally crack you up!!! He went cRazY over this!! And it can be hard to impress a teen!! The pic is Review number 2! I Will post it for you! Hilarious you decide. read more

Chipotle Mexican Grill - Loved it!! - Mexican Near Me - Raleigh, North Carolina

The food was fast good. Simple Mexican food the staff was friendly. The staff got people out quickly and was not crowded when we went. read more

Chipotle Mexican Grill - Chicken burrito - Mexican Near Me - Raleigh, North Carolina

Great location, the food is always fresh and staff extremely helpful. There's not much to say, it's a chain but they offer a great meal for both dine in and take out. I just wish there were more menu choices. Tip: use the mobile app to order and pay online, then skip the line and just pick up the food at the register. read more

If I could zero I would, workers are rude, food is mid, bag of rice on table, refreshing drinks machine was off . No utensils

This used to be a great location. I no longer get the service or quality I used to. It's going to crap. Which is a real bummer. Won't be coming back often or at all. Quality of employees is the major cause here. Taking a nose dive. read more

I've reviewed this location before and I've been back a few times since...I think it's safe to say that i jumped the gun on reviewing. Most locations are high pace and the workers are trying to get you in and out. This location is no different besides the fact that every time i come they mess up my order. The portions are pretty large so i typically ask for things on the side. Today i asked for my guac and sour cream on the side and i got all the home just to find out that they were in fact in the bowl.... completely ruined my bowl for me. I think it's safe to say i won't be visiting this location. The only reason i didn't give the review one star is because the cashier was nice read more

I went to Chipotle after their E. coli crisis and took the risk because I had a free burrito coupon. I got a burrito bowl with carnitas and barbacoa along with guacamole. Since I did double meat and guac, my burrito bowl would've been $13! The barbacoa was seasoned very well, and was juicy and tender. The carnitas was also pull apart tender as well. Both meats, however, made my bowl soggy because of all the juice and was almost like eating a burrito soup. This location also seemed to not give as much rice and beans as other locations. The rice didn't even cover the bottom of the bowl. The guacamole was good and they do give a lot, but it's still pricey to add on. Overall, the burrito bowl was satisfying and good, but just not worth the price to me. If personally prefer other places that give you free chips and salsa and even a drink for the same price. read more

Chipotle Mexican Grill - Double meat with carnitas and barbacoa with guacamole - Mexican Near Me - Raleigh, North Carolina

Fast service and ingredients. Good parking, even during lunchtime. Courteous employees and clean restaurant. On par with other Chipotle restaurants I have frequented. Overall good experience ! read more

First off, you have to understand, the food is amazing, delicious, fresh, but it's also real food; unprocessed food from family farms with naturally raised, hormone free, organic meats. Yes, kiddies, it's fast food. My favorite is the carnitas. And if you care about where your food comes from, read this from their website: "Chiplote uses naturally raised pigs from a select group of farmers. These animals are not confined in stressful factories. They live outdoors or in deeply bedded pens, so they are free to run, roam, root and socialize. They are not given antibiotics." I love this place. read more

New manager, Edward, and his team doing a great job. Burrito bowl 2,864 was exceptionally good! Food with integrity continues to rock! Just had bowl 3,033. Edward and his team are consistently producing the best burrito bowls I've had at any Chipotle for an extended period of time. Edward needs to be teaching more restaurants how to prepare and serve consistently great food with integrity. read more

maintenance is worse, gloves are not changed after cleaning the surface, food is served with the same

Last night I went to Chipotle with my boyfriend hoping to get chicken tacos and a chicken burrito for the two of us. It was around 9:30 and they only had enough chicken for two tacos. My boyfriend does not eat red meat so pork and beef were not an option for him. When he asked if a piece of chicken could be cooked for him they said the grill was already turned off. They asked if any meet could be substituted for the chicken and I took barbacoa so that he could have the chicken option. What made matters worse, after a scarce chicken burrito and 3 reluctant barbacoa tacos, we were still charged full price instead of charging for chicken meals. Poor customer service in my opinion. read more

First time I ordered online from this location... they completely messed up my entire order. The manager was amazing and handled the situation appropriately I'm definitely satisfied and will return again. Hopefully the staff learn to give more attention to detail especially with WEB orders read more