I really wanted to like this Chipotle location in Princeton off University Drive, but unfortunately it continues to disappoint. The lobby area is consistently dirty tables not wiped down, trash overflowing, and the overall cleanliness just not up to par. The service is another issue. The employees seem very stingy with portions, which defeats the purpose of going to Chipotle in the first place. No one expects to have to ask repeatedly for a decent serving of rice or protein. It feels rushed and unwelcoming. The main reason people come here is simply because it's the only location on this end of town. Convenience is carrying this place, not quality. The food rarely tastes fresh, and overall the experience just isn't worth it. Kids as servers inattentive.... I wouldn't recommend this location unless you absolutely have no other option. Definitely needs major improvement in cleanliness, portion consistency, and overall customer service. read more

Chipotle Mexican Grill - Drink area - Fast Food Near Me - Princeton, Texas

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Picked up my protein low calorie bowl just to receive. It. Rushed and unprofessionally packaged because all of the juice spilled through my bag and napkins. and I've might've gotten it on my car. I also didn't receive no utensils... read more

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Where's all the chicken? Not the first time with issues at this location. We ordered a bowl with no cheese and it came with cheese. We did pick up from the window my wife is pregnant and dairy free. Why would you add cheese, Today we did another mobile pickup order and this is what we got, very sad and disappointed, but will probably come back because Princeton has such a poor and limited options. read more

Chipotle Mexican Grill - Fast Food Near Me - Princeton, Texas

We walked In at 6:55 pm Two girls we at the register talking about there dates... I had to excuse myself to interrupt there conversation so the could take my order ... Let's start there The restaurant was FILTHY dirty... Tables were dirty!!! This is a fairly new location but it was very evident that there is NO manager at this location... disgusting ... I wouldn't let my dog eat there Will never be back to this location anytime Princeton tx Restaurant inspectors...should Close it down until it is cleaned up read more

Half the size of protein and other ingredients. With 2 orders, they make 3 orders. Only good thing is always on time for online orders.

Clean and new location. Food tasted fresh. Service was great! This is our go to Chipotle stop! read more

I want to make this know to anyone who orders from here , if you are not a person of color they will give you lesser portions, my girlfriend went in and I was behind her, they gave her less rice, protein and anything else she wanted and made her burrito look like it was barely anything, while other people were getting their burritos filled to the brim to the point they struggled to fold them but not hers. read more

This location is newer and a great addition to the city, but the food quality, portions, and customer service are VERY hit and miss. There were times where I was extremely happy with the portions I was receiving, so much so I wanted to go out of my way to put in a good word for that one employee. There were also times where the wife and I were disappointed with the portions. The most recent time I was there, customer service at the drive up was non-existent...no hi, bye, thank you, or any human decency. Just "Name...." "Here" *shuts window* it's just rude AF esp when that's your literal job is customer service and making food. Got home and my wife's barbacoa portion was straight up pathetic.... One time they screwed it up so bad I had to drive back and have them redo the entire bowl. So it is hit and miss depending on the employee you get. I'd say on average I've probably been more disappointed than not at this location, hence the two stars. Chipotle, step it up. You raise prices which is bad enough, so at least keep the cust service and portions top notch. Idk what you need to do, but other places deliver wonderful cust service all the time ,all over the country, so I know it can be done (looking at you In-N-Out and Chick-fil-A). read more

Second time I have been here and had my order messed up due to staff not understanding/misinterpreting what I am saying.

The portions of the food are less than what you paid for, you get ridiculous low portion every purchase you make. I do not recommend chipotle to anyone until they change the portions of the food. read more

My experience was great. The staff was all friendly and full of smiles. Even the cashier didn't rush me to get to the next person so I could get myself together and go eat. It was clean and exactly what you would expect from a chipotle. We will happily be back! Im actually shocked to see the other one star rating (and kind of rolled my eyes). The were no issue with the parking lot and everything was in working order today. read more

The size of the chips and queso is a joke, are y'all serious about this ? No wonder chipotle has taken a huge hit, you would have to be an idiot to come here. read more

Chipotle Mexican Grill - Ordered chips and queso and got this ? Is this a joke ? - Fast Food Near Me - Princeton, Texas

Food is cold by the time you get it. They have two people creating the orders, but only one person ringing everybody up, creating a huge back up, causing your food to sit on the counter for more than 10 minutes before they even put toppings on it. But then the meat beans and rice is ice cold and they're putting cold toppings on top of it. The second time I've been there and I won't return. The workers themselves seem fine, but they lack leadership so the manager that store either needs to be retrained or replaced. read more

Stale chips, poor customer service... Every single table was covered in filth. The plastic silverware was covered in a wet substance. We won't be back at this location. read more

Some rude employee, he had these skinny lil braids. Anyways he just stayed silent while we ordered. Didn't even ask us what we wanted, just stared. Also when we asked for certain things he seemed annoyed. They make more than enough money to at least pretend to be nice. Anyways, I hope he learns to be nicer. read more

absolutely ridiculous! Terrible experience. me and my boyfriend order two chicken bowls and were missing way too many things. My boyfriend's bowl had no beans, no salsa, no lettuce and got brown rice instead of white. My bowl was missing its queso and also missing lettuce. There is no way they even read our order to be missing that many items. we even went back to our order to make sure it wasn't our mistake and it wasn't . they just didn't bother to read our ticket. read more

After coming here several times, the price is getting higher but the portion sizes are shrinking! Got a bowl and a burrito that were both super small for the price. The burrito was long and skinny so I got a Taco Bell sized burrito for Chipotle price. The bowl was the smallest portion I have ever received here. Not coming back. Don't go. You get much more food going to a restaurant for the same price. The staff are always friendly and nice to me but without weighing meats and making everything proportionate, it's still not worth the trip. read more

Chipotle Mexican Grill - Barbacoa Bowl - Fast Food Near Me - Princeton, Texas

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This chipotle has me in a chokehold and I want to stop going because If you go at night my protein bowl is half the portion than if I go at lunch. I even ordered double protein last night and still had barely any in the bowl. Below are two of my bowls... the one overflowing is from today at lunch and the other is from around 8:30pm at night a couple nights ago. And it doesn't matter what night, the portion never changes and same with lunch portion I receive MAKE IT MAKE SENSE!!! read more

Chipotle Mexican Grill - Just took the lid off and the ingredients do not even go to the top of the bowl.... - Fast Food Near Me - Princeton, Texas

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First impression was cars blocking parking spots then a lobby door was locked. Next staff cannot wrap a burrito. Also no Chips unless you ordered online plus lobby dirty and soda machine was down. read more

Best Chipotle I have ever tried! Hands down! I got a bowl and it was delicious! I have tried different chipotle's at different locations and this one stays busy for a great reason! Love it! 10/10 recommend! read more