I suppose it's fitting that my first Yelp review be on Chipotle.
You see, I have a rare eating disorder. Since I was a child, all I want to eat is Burritos. Don't get me wrong - I eat other foods too. But I think about burritos when doing so.
I love Burritos. I've been eating at Chipotle consistently for nearly 10 years now. I wouldn't necessarily say Chipotle has served me the all-time greatest burrito, but what I can say about Chipotle is that they have a consistent dining experience. That statement applies from eating at various Chipotles across different states in the U.S. to eating at Chipotle overseas, i.e. London.
A few years prior to my relocation to London a Chipotle opened up nearby my office in northern California. Somehow, prior to my move, I became tired of Chipotle. I am not sure if it was that particular Chipotle or just Chipotle in general. It may have had something to do with the frequency in which I was eating there or maybe it all began with the fact that I ate 3 GIANT burritos in one sitting on the opening day of that location... I don't know. But the point is, I was all Chipotled out if you see what I mean.
Then I moved to London. Perhaps it's the fact that I am hard pressed to come by a decent Burrito here in London (no authentic little taquerias) or maybe it's the ever-so-slight-difference in flavor that the ingredients found in London yields, but this place has rekindled my love for Chipotle!
It's like I'm young man without-a-care in the world and a mad-hankering for burritos, all over again!
As I said before, Chipotle offers a pretty consistent experience. The dinning experience is pretty consistent to what you would expect in the states. The taste is pretty consistent to what you would expect in the states (I don't bother with the guacamole at Chipotle...). The affable customer service is pretty consistent to what you would expect in the states. The portions are mostly consistent to what you would expect in the states (remember, they will never tell you NO if you nudge them for a little more of one ingredient or another... Extra, extra, extra cheese please!) Heck, even the numbers on the price tag are pretty consistent with what you expect in the states. You want to pay 6.95 for Burrito? No problem. Oh pounds not dollars you say? Who cares!
I've been eating at Chipotle London pretty regularly for the past 6 months now. And I've noticed they've actually honed their techniques on the pinto beans. Previously their pinto beans were pretty hard-core. Literally. Now they seem to got 'er down and cook them a little longer. They've achieved the right level of mushiness. Bravo Chipotle.
One of my all time biggest complaints with Chipotle is the fact that you have to buy your tortilla chips. It's probably not that big of a deal in the grand scheme. But growing up in the states, you become accustomed to the giant vats and endless supplies of gratis tortilla chips when you go to any mexican restaurant. Then along came Chipotle and changed that model - no more free chips. Eventually I got over it. But I've noticed at London Chipotle, they can, at times, be a bit skimpy on the disbursement of chips. And that has stirred up some feelings of past resentment. But not to worry. Where Chipotle lacks in the chip department, they definitely make up for in customer service.
If you're genuinely not happy with the quantity of chips provided in the paper sack (as I've been a few times), simply go up to the counter and let them know. They typically empathize with your dissatisfaction and hand you another bag. They allow you to keep the first bag too. Not bad... Well, not bad for something most mexican restaurants give away for free (Ok so maybe I'm really not over it...) But nonetheless I never abuse their kindness. I only complain when there's like only 3 or 4 chips in a bag, or when I am super-duper hungry... (just kidding)
Anyway, for now, Chipotle London is my Burrito haven. And that's quite alright by me. read more