I won't be coming to this chipotle again. Charged me $5.22 for just a bowl of rice that's always $1.60. The young female employee had an attitude and acted like it was coming out of her pocket. Even admitted to me it was usually $1.60... Very disappointed as in the past all of the employees have charged me the regular price with no issue. Hire better employees!! read more

Worse place to order, online orders take way than expected and there are not even busy. Pick up time was 6:30, ordered at 6:10, had to wait there until 6:50... this is the second time it happened. Give them a second a chance but no luck... read more

How do you run out of steak and black beans at 9pm and you close at 11 dissatisfaction to the max

(2/5) I went to Chipotle after a long day at my hospital job and ordered a bowl (DELISH BTW), but unfortunately had a disappointing experience with one of the staff members. First, the girl behind the counter added corn to my bowl on accident even though I didn't ask for it -- which honestly wasn't a big deal at all, so I didn't say anything. But it was what happened after that that rubbed me the wrong way. When I got to the register, my total came to $20.01 and I apologized to the cashier (who was a younger girl) for not having a penny. The cashier didn't say anything, just handed me my change, dropped it into my hand so it flew everywhere, and walked away without offering to help or even apologizing. That alone I could've brushed off, but when I was waiting for my queso cup, she threw it across the counter at me when she was literally inches away, instead of handing it over -- then gave me a dirty look. It was uncalled for, especially since I was being so kind to them, and really disappointing after what had otherwise been a good meal. I get that everyone has tough days, but kindness goes a long way...especially in customer service. Not a big deal, but kinda frustrating and hope no one else has to deal with that. read more

The service is good. The food taste amazing food portion is pretty good chips and salsa are a great side in my opinion double rice is free so that's good. overall, chipotle is a great food chain read more

I went to get take out order a side of chips and they gave half crumbs. I wonder if people who served would like to pay for this. Not even possible to dip in queso read more

Chipotle Mexican Grill - Not nice at all. - Mexican Near Me - Hauppauge, New York

clean inside, large enough space and 2bathroom set up. No. Judgements vibes :) Nice sun comes out! A large parking lot set up. Without traffic, it takes about 50min from lower Downtown Manhattan by car. highly recommended!! Enjoy! read more

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what ever lady was making the bowls and burritos on December 7th needs to get fired asap she didn't put any of the covers on fully and there was sour cream and food all over my truck read more

Little girl with the orange-ish hair always has an attitude, including with other employees. Everyone else is very pleasant

Chipotle is Great Overall. The Food is Very Good. The Service is Nice. The Ambience is fantastic. The Experience is satisfactory. The Chipotle Mexican Grill is Great Overall. read more

It's like okay. Chip people get it. It depends on location. I get my chipotle usually in westbury. The pickup there in westbury is great. These people working here don't give a F^^* about service though. Foods solid, but is not consistent nor not my regular spot. Place sucks in general. read more

I ordered carne asada double. White rice. Lettuce. Pico de gallo. Corn. Sour cream. Guac. Cheese. Got charged $37 for all this very very very disappointed. read more

Chipotle Mexican Grill - Mexican Near Me - Hauppauge, New York

This place is a mess. Most of the food containers were nearly empty, and, instead of going to the back to grab more food, the employee was scraping the crumbs of rice left and put those scraps on my bowl. I got the smallest portion I've ever gotten at a Chipotle because these people are lazy and unprofessional. The fajitas ran out, so instead of going to the back and getting more, the employee told me they're all out. It is 5:30PM. You are not out for the day. Again, too lazy to do their jobs. There were about 5 or so employees behind the counter and not one of them was cooking. I paid full price for a bowl that has a toddler's serving of rice, no fajitas (which is my favorite part of Chipotle bowls), and barely a tablespoon of guac (which is an extra $3). The employee seemed annoyed when I told her what I wanted on my bowl as if it were a bother or like I'm asking for too much. As if I'm not paying money for this. She gave a tiny pinch of lettuce. I then asked for more lettuce and she gave just a pinch more. Then, she assumed I was taking it to go and she packed my food in a bag. I told her I'm dining in, and she did not give me a tray or do anything different. So I grabbed my bag and left. I'm actually glad I didn't dine in because the place is a disgusting mess. It's clear that no one cares to cook or clean in this establishment. This place is an embarrassment. I regret wasting my money and time here. I've never had an experience like this at a Chipotle. I love Chipotle, so this was extremely disappointing. read more

This location is always fresh and has food. Service is okay. Ambiance is hood. Place is always clean

Rice was hard and stale as a rock. Beans felt like i was biting into pebbles. I witnessed another customer go up and complain about the hard ass rice and pebble like beans, all they did was make him another meal out of the same ingredients which were already cooked read more

Food is good and the service was great. Everyone so polite, helpful and smiling. I could see how parking here would be nightmare on workday. It's not big at all, with so many good places near an industrial park. We came on a Sunday evening so parking was not a problem. read more

the food was really bland and needed more salt. and im white so that's saying a lot. also one of the bathrooms wouldn't close all the way and didnt have a lock which was inconvenient read more

I actually never ever had Chipotle until today hehe. My friend told me the Burrito was yummy or I can get a bowl. I told the guy that I am allergic to guacamole...my friend pointed out that he changed his gloves to prepare my food! That's great customer service because food allergies is super common these days you know! Protein: Steak baby with brown rice, red beans, green salsa, cheese, and sour cream! I usually murder my burrito with a knife and fork but my friend taught be what's the proper way of eating a Chipotle burrito lol Yup popped my Chipotle cherry in Long Islang haha till next time! read more

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if I could give this location zero stars I would... They only take online orders every time I have gone in there to place an order in person. They tell me that certain food items are for online only... So then I have to go sit in the car and order it online, just for them to mess it up. Don't even get me started with their JBL speaker blasting music... They probably can't even hear what I'm ordering and that is why it's messed up. horrible, horrible, horrible horrible horrible horrible! read more

Never a pleasant experience when I go to this location. The staff looks like your mere presence is an inconvenience to their day. Ordering online is even worse. The portions are a joke and they take forever to even look at you so you can ask for your food. read more

They always always always skim on the meat when it comes to the online order even when I pay for double.

This location is literally the worst. I ordered a kids meal and asked for extra sour cream and the girl at the register tried charging me for two kids meals. I told her that I only wanted one and she said that they charge $5 for extra sour cream on kids meals. What a joke. read more

Quick review for Chipotle on good ol Motor Parkway. Stopped in on the way home. Got my usual of the white rice (sometimes I get brown but I prefer white), black beans, Chicken, roasted corn salsa, green tomatillo salsa, cheese, with guacamole on the side. Man... I can't help it but I love Chipotle's guac. It's so good. Anyway... Chipotle you always make me satisfied so thank you. Wish you carried Cholula hot sauce cause I'd switch it up once and a while. Location is always busy and clean. Whenever I did take out while I was working in the area they always got the order right with no hiccups. Therefore you're awesome Chipotle!!! read more

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Ordering ahead is a complete waste of time I waited 20 mins because they decided to serve the people who came after me instead of me who ordered way before. This is ridiculous, I am not coming back read more

Food is good but y'all gotta be on time when it's comes to have food ready at the time it's supposed to be out, my food was supposed to be out by 6:30 and I get my food at 6:44 like come on read more

Atrocious service. waited over 20 minutes after my order was supposed to be ready and had to ask for them to start making my mobile order. Restaurant was basically empty. Girl working the register was high or something. Could not figure out how to operate the cash register. Could not open the soda bottles with a bottle opener. read more

Usually go here because it's the closest. Today our food was ok. Chips were stale and slightly soft. Got the burrito bowl and the chicken was strange. There was barely any chicken in it first of all. Then the chicken that was in there, were tiny pieces, as if these were the left over bits. The lady had an attitude and did not want to make more queso blanco. I've had fresher chipotle so I'm a little disappointed. read more

I gave this place too many chances . Not only was the food stale , I can't tell if it's insect poop or a bug. Very disgusted! read more

Chipotle Mexican Grill - Mexican Near Me - Hauppauge, New York

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This was the worst possible meal ever ordered they gave me black avocados and gave me the stem of a green pepper and overall just very bad and disappointed read more

Chipotle Mexican Grill - Mexican Near Me - Hauppauge, New York

Holy busy batman! Make sure you order ahead of time and just pick it up!! Standard fair, its chipotle. The only one in the area though, so its always busy. My order: a salad with everything. I mean, literally everything. It's glorious and huge. It's FAR bigger than Cabo Fresh which is the new Chipotle wannabe in town. Is their food tasty or authentic. NOPE, but that's not what you're going there for. Check out the photo of my ginormous salad. Also, they are always super responsive when I tell them that I'm "hungry" and to please put more on. I can get behind a business that does that. I do wish though that they had a better "frequent eater" thing though. read more

Chipotle Mexican Grill - Mexican Near Me - Hauppauge, New York

Worst place to order ahead. When you complain they just don't care. My kids love to order from this place and they very often do but when I go to pick up their food it's never ready. read more

My go to spot when I'm in the area. Food is fresh and staff is friendly. The chicken is never over cooked , dry or burnt. Steak is always tender and moist read more

Typical chipotle experience. Took off a star because I feel like I'm always waiting. The food is fine, servers are friendly, atmosphere is ok. Not anything special to write home about. The parking lot is horrible!!!! Its too small to be connected to the number of establishments there. Beware! The moment people enter this parking lot they leave their driving skills behind! Be alert for people pulling out of spaces without looking. read more

best chipotle in my opinion. ppl were nice and they had everything. the special drinks were really good and we were the only ones here.

One good thing about this multiplication Tex Mex grill chain is that since the salmonella scare, the lines are significantly shorter. Here in Hauppauge, sometimes we would wait a half hour to order. It's still a decent fast food chain serving tacos, burritos and salads. My favorite is the barbacoa burrito even though the staff can never seem to wrap a proper burrito. Always comes out as an uneven ball. The usually rude staff here rush you to order so know what you want before hand. It's more expensive than Taco Bell obviously but you're getting better ingredients here. Not great but a decent place to come for lunch. read more

Chipotle Mexican Grill - Mexican Near Me - Hauppauge, New York

Terrible chipotle location. Food was ok - except the over cooked rice that was in big clumps. Employees were the worst!!! Inattentive, miserable, having side jokes while we were ordering and making it seem like it was about us. Super uncomfortable. Would not return to this location. read more

God's gift to the world. Chipotle. But not just any Chipotle. Chipotle on Motor Parkway. I have been getting my lunch here 3 to 5 days a week for over 2 years and it is amazing. The staff..... INCREDIBLE. The food .... UNBELIEVABLE. The bathrooms... well lets not talk about those! It IS a burrito place after all. Just kidding! The bathrooms are clean enough you could practically eat off them. I'm telling you, if you die without ever having ate here, did you truly ever live? read more

I really really hate to do this but..I went last night with my free burrito coupon to give them a shot again. To be honest Im going to deal with it regardless because I like chipotle but it just stinks that they cant get it together. They USED to have it together back in 2012 but...heres how yesterday went after my complaining 2 months ago: THE BAD STUFF FIRST: 1) a line wrapped around the entire perimeter all the way to the bathroom 2) The entire place was filthy...I don't just mean dinner rush filthy I mean obvious all day has not been swept or tables washed, lemons restocked, everything was a mess. 3) unfortunately, the food had no taste this time at all. It needed salt pepper adobo and hot sauce and was still off. Oh and the brown rice was crunchy. 4) very understaffed...a few more and none of this negative would exist because there would be help at the counter which will move the line, and people to take five minutes once an hour to sweep the garbage. I am so not kidding when I tell you there was A SOCK on the floor on my way out. I took pics when i was on line but my hands were full on the way out so I didn't get the sock. I assure you it WAS THERE. no joke, swear it on my life. THE GOOD THINGS: 1) I appears they have a new staff. All smiley and friendly..really, above and beyond great improvement over last time. 2) no confusion at the counter, all the foods fully stocked no waiting for steak (except they ran out of white rice but that can happen) but almost completely one point despite a huge crowd. I dont knw what to say. Its a love hate relationship here. Its like buying food inside of a subway and doing it over and over because you like the food so you ignore the filth. It is what it is. We only go when the crave is overwhelming because of the underwhelming way it is run. Atleast the staff is nice now that helps. Eat at your own risk until they get more staff and stronger management. read more

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Chipotle Mexican Grills are ubiquitous in most parts of the country, but there is only one (relatively) near me on Long Island and I've never really lived close enough to one to catch their explosion in popularity across the country. Of course, my friends in other states rave about them all the time and frequently make it their usual lunch place. Long story short, this was like the third time I'd been to a Chipotle and the first time on Long Island. I really enjoyed the food, and this location is very well set up for the lunch crowd. I arrived about ten minutes before the rush and already had my food when a huge stream of people started to come through. They really handled the crowd and the flow well and the seating is very good for a fluid lunch crowd. When it is very busy, you may end up sitting right next to another person but I never saw people without a place to sit at all. I had the basic grilled chicken burrito with brown rice and guacamole -- had I been paying closer attention I would have added the grilled peppers and onions but by the time I realized they were an option my burrito was all wrapped up and ready to go (they were that fast!). In retrospect, I probably should have ordered it as a bowl (no tortilla) because once I get all the extras, it is difficult to eat with my hands and I like to add lots of different hot sauces. I read some of the other reviews and there was a concern about the cleanliness of the restaurant. When I was there I found the place to be very clean, but I could see that at lunch time a huge number of people come through and I'm sure the counters and the floor at the end of the rush could be worse for wear. I used the restroom, and it was very, very clean but it was designed for one person at a time so it would only take one careless person to ruin it until it was cleaned again. Overall, I'm sure I'll be back. read more

Stoped by during lunch break and got a Bowl with chips and a drink. Food quality was good and tasty. Surprisingly it wasn't busy at the time I had gone 12ish, which it usually is from past visits. Everyone was served quickly which is always a plus. read more

Chipotle Mexican Grill - Mexican Near Me - Hauppauge, New York