I come here all the time. They don't know me but they love their customers. The manager on duty was very good at cooking and only had been a manager or had worked there for a month. I talked to everyone that encountered me and the other customers. All the tables were clean and the music was quiet enough that I could enjoy the tasteful sounds of the kitchen. A+++! S Tier satisfaction! Great communication too. read more

Walked in to the restaurant at 5 o'clock to get some tacos and they had no hard tacos. They only had two meats out of the six and couldn't even say sorry one time. You know sorry goes a long way. It was move on and get out of the way. I will never ever return to this crappy restaurant!!!!! read more

this has got to be one of the worst Chipotle's anywhere. every time I have come in, the floors and tables are covered in trash and food, used trays and baskets everywhere, and the employees act like they don't care about you, your food, or their jobs. I was there at 11:55 on a Friday, right before the lunch rush, and they didn't have Queso, chicken Al pastor, or their new cilantro Lime sauce ready. It was there, just haven't been prepared. Ownership needs to come in and clean house. read more

Our chip bag had maybe twelve chips in it, and our bowls were so empty the lady checking us out asked if they were done. Ran out of an ingredient and instead of grabbing more just skipped over it. Also the door was broken. read more

Chipotle Mexican Grill - Mexican Near Me - Greensburg, Pennsylvania

This isn't a reflection on this location, but rather the entire chain of stores. Every time I eat there, I swear I'll never return, subject to their prices. How can basically a bowl of beans and rice along with vegetables be so expensive. Today, I had some shaved beef added and a fountain water with the price at $16.00. Insane ! read more

Walked into a real pig pen, food everywhere, floor, counter top, table all uncleaned. No one waited on us as we stood there in awe of the complete mess and it was not even noon yet. We walked out. Will not be back unless they revamp this dirty place. Just wow read more

Came here on a Thursday night And ordered on the app food was ready insanely fast. We sat down and ate, and as I opened my quesadilla box, there was no white rice. I was torn up, traumatized by the experience in my entire life, I've never had to become a Karen, but this place broke my streak. I went up and kindly asked for rice and showed them the receipt. They immediately did give it to me though and food was amazing. I'm only giving this place three stars because they made me a Karen. read more

Chipotle Mexican Grill - Rice - Mexican Near Me - Greensburg, Pennsylvania

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Absolutely phenomenal service! Staff was patient and kind, food was great, and the ambiance was serviceable.

Worst chipotle I've ever had soo many huge chunks of not only onion, jalapeno, but also cilantro with the whole stems. Ungodly spicy and I don't even put any of the hot sauce on it. But then gagging on the cilantro stems. When I arrived, there were 4 people in line in front of me. Took over twenty minutes. If the workers were moving any slower they would've been going backwards. Absolutely horrible. read more

First of all, it was so dirty, where they were prepping food. Second of all their attitude was horrible. And now let's get to the food. The chicken was as hard as a brick. The sour cream had corn and different items inside. The rice was undone. And the food was not up to temp. I don't know how they get by the Health Department with the things that they do, but I don't recommend the store at all. read more

I have contacted this location nearly a dozen times in the last 5 years with faulty orders and the pandemic doesn't help either, as the quality of the food is consistently put together like a Billy Madison cafeteria lady. Chicken quesadilla (mobile order only) Is that what this is, or a poorly put together tortilla and horribly plated food. This is exactly as advertise the only difference is I ask you to Google the quesadilla and compare it to my photo? For the price point one should be given a modest portion of guacamole. 4/10 Bowl We have all had one and when properly made are absolutely delicious, but management was ready to close their doors at 8 and the food was limited. 5/10 If you love Chipotle like I do, refrain from going here and order online and get yourself a quesadilla from Chili's. read more

Chipotle Mexican Grill - a burrito and salsa - Mexican Near Me - Greensburg, Pennsylvania

I asked for no beans yet I find a bean in my burrito. I was very disappointed and when I found it I threw my burrito at my wife.she proceeded say she said no beans but then I showed her my bean and she said it must've been an accident but I know chipotle and they don't make accidents so I made her eat the burrito even though she is allergic to tomato's. read more

Chipotle Mexican Grill - The bean in the burrito - Mexican Near Me - Greensburg, Pennsylvania

For starters every time I order a salad they do not give me vinaigrette, even though it is the only thing that distinguishes a salad from a bowl other than the greens. Which speaking of the "mixed greens" on this location's salad, they consist of just romaine like the normal bowls. In conclusion, this locations doesn't even offer a Chipotle salad which is annoying. The portions are also not to what corporate has set for them and I think the manager is just trying to cut that locations costs, but instead is just ruining the customer experience. This time upon picking up I asked for a side of vinaigrette knowing it wasn't in my bag already (literally didn't have to check) and I was met with attitude for asking. Update: chipotle support tried to contact me now but every time I go through their stupid refund program they give me a side of chips for messing up my 2 entree orders. No thanks. read more

Always happy with chipotle, the staff here is great and dining area is clean. This is my go to Chipotle amerimex fix. Thanks guys read more

Chipotle Mexican Grill - Carnitas bowl - Mexican Near Me - Greensburg, Pennsylvania

Literally every time, either picking up or get it delivered, there is ALWAYSSSS an issue. Always missing a side of queso or guac or not following the clearly written out (EXTRA) or (SIDE) that you have to pay extra for in the app to make modifications. Like honestly can people read there I understand it gets busy, but brother it's not that hard to just follow an order? Ive worked in retail and food service and always gave my all bc I know id be mad if didn't get the service that was bare minimum - the order. My boyfriend also only gets a salad entree for the vinegarette and NEVER receives it even though it is suppose to be an accompanying side to a salad & cant add it as a side. They also give sooooooo much attitude if you ask for it when picking up bc saw that it wasnt included... I dont complain ever for food service but literally every single time there is an issue at this chipotle it's insane. Management needs to DO BETTER read more

The worst chipotle around. Always dirty and messy with food everywhere. I understand their busy but no other chipotle is like that. Never have dressing for the salads, I swear they don't even make it because it's every time you go. I typically try to avoid this chipotle and go to the other one by Westmoreland mall but it's not always convenient. Slightly embarrassed to say I used to drive to Murrysville to get chipotle before the other Greensburg location was added because this one is that bad and inconsistent. Their guac is never fresh even when they pull it directly from fridge as they did tonight. Disappointing to say the very least. read more

If I can give them no stars I would. I always order my food & there is always an issue. I ordered food tonight & it was just beyond disgusting. Chicken was salty & a little burnt. I was missing some stuff in my bowl as well as they give small portions. It's annoying to deal with already. When I order in person I have to ask for more rice or more chicken. When I go to other chipotle's I don't have this problem. Service is average. The place seems unsanitary some times as well. I prefer the one by the Westmoreland mall. read more

Needed a quick meal on the go. Added my own peppers,onions and avocado. I got the lettuce free! Very friendly and smiling staff. Order online and the food was hott and delicious . read more

Chipotle Mexican Grill - Kid's Build Your Own - Mexican Near Me - Greensburg, Pennsylvania

The afternoon before Thanksgiving I placed an online order for 3 burrito bowls. The order was ready for pickup when I arrived. When I got home I discovered that 2 of the 3 bowls were prepared incorrectly. For one of the incorrectly prepared bowls, ingredients that were ordered were not included, such as guacamole, fajita vegetables, and fresh tomato salsa. And I paid extra for the guacamole. For the other incorrectly prepared bowl ingredients were included that were not ordered (lettuce and sour cream). I will not order online from here again. I like their food but in the future I will only order in the store so that I can make sure that the food has the proper ingredients. read more

Disappointing...ordered steak bowl there were more toppings than anything. Large chips bag was less than 1/4 full and queso tasted like potatoes soup. Restaurant was loud and dirty tables. read more

Chipotle Mexican Grill - Mexican Near Me - Greensburg, Pennsylvania

Did an online order. No issues getting my order but once I got home is when things went south. My receipt clearly said carnitas & roasted corn salsa but once I opened my bowl I saw loads of sour cream ( I absolutely hate this stuff) also it was made with chicken. Oh and I forgot to mention I didn't get my corn salsa. Haven't ordered from this place since Oct 10th '21 and now I remember why., Thanks no thanks anymore read more

Dirty. I think you can tell quality and cleanliness of a restaurant by how much garbage is piled up. The one by westmoreland mall is much better. Poor management. read more

These people cant even get a line moving. You cant even stop here cause the line is out the door. Have fun ordering online too. Youll wait there for 40 minutes after your order is suppose to be done. This place is literally pathetic cause its run by children read more

I work in the area and place my order ahead of time to pick up on lunch. This locations clearly makes it way too early as my food is always cold. People select a certain time for a reason. Should get fresh food for the price. read more

It's a Chipotle. You can't go wrong with Chipotle. I moved to Greensburg from a state with plentiful Mexican food, so Chipotle does its best to fill the void. It's no green chile, and there aren't breakfast burritos, but a burrito or burrito bowl with guac-yes-I-know-it's-extra and hot salsa is guaranteed to improve my day. Ingredients are always fresh. Prices are reasonable for the serving size, it always seems pretty clean, and the employees are friendly even if the lines are long. Speaking of which, this Chipotle always seems slower than what I'm used to, but I forgive them, because they have guacamole. read more

Chipotle Mexican Grill - Who doesn't love giant overstuffed burritos? (Preferably, with guac, yes-l-know-it's-extra) - Mexican Near Me - Greensburg, Pennsylvania

Great bowl...however they were all out of burritos, forks, ice, and the two napkins they had were reused. The napkins literally had writing on them, so sad to see this place going downhill. hope to see improvement soon:) read more

overall pretty good food, can never go wrong with chipotle but pls for the love of god wrap your burritos read more

Chipotle Mexican Grill - bad - Mexican Near Me - Greensburg, Pennsylvania

Does not care about employees well-being. A manager saw an employee burn their hand and did not let them treat it and made them keep working. This was around lunch time. Truly disgusted with this place. read more

Foods good and peeps are kool but you can't get a big quasodila unless you order on app. Had to get the little 2 incher ones. The ones who made these rules have the smallest penises in the whole world like omg chill I don't want to use your app if I'm hungry give me food. It's not that hard, just like their pps read more

This is by far the worst chipotle I've ever gone to. I asked for a burrito and got a huge mess wrapped in tin foil where everything was outside of the wrap. 1. How do you even give that to someone? No work ethic at all. 2. LEARN HOW TO WRAP BURRITOS. Or don't work here. Simple as that. If I would've wanted a bowl I would have gotten a bowl. read more

Terrible. this restaurant is FILTHY. I'm surprised the health department doesn't shut it down. Also, they seem incapable of getting online orders correct and have no interest or consideration in trying to. The last "order" of chips (that I paid full price for) had less than 12 pieces and tasted like old stale fryer oil. I watched as one of the workers attempted to re-make my meal (a burrito) over and over again, all while throwing away mistakes into the garbage-can because they added the wrong topping continually. By the time this individual got it "right", they were out of several ingredients (because they'd just been dumping good food "mistakes" into the garbage repeatedly) and gave me a blank look and shrugged when I mentioned it was missing half the ingredients I requested. Zero attempt or interest at correcting it, no discount, nothing. You pay them and they just give you whatever they may or may not have on hand which is never what you'd like or what you paid for. No manager available, just chaos and garbage and bad attitudes. read more

Wow. What a change. This place is not what it use to be. Do yourself a favor and go a bit either down the road to the one by Westmoreland mall. This place is really bad. read more

I always have a consistently good experience at this chipotle. No matter how long the line is, you never end up waiting very long. The food is always prepared on time and very good, and this chipotle definitely has my favorite seating arrangement. Some chipotles have very weird seating where you dont get much privacy or have to sit right next to the line. This one has nice and spaced out tables, and a few big ones for larger groups. read more

Chipotle Mexican Grill - Take home burrito bowl - Mexican Near Me - Greensburg, Pennsylvania

First off. This place should only be used as emergency food. They literally serve slop from a trough. We've all seen the Tik Toks of this slop coming out of plastic bags. Add in the terrible staff at this location and you've got a winner! Keep sucking it down sheeple. The world needs ditch diggers too. read more

I love the food. But not enough to stand in a very long line just to order Togo inside. If I'm in the area, I have to be in and out because I have places to be. That being said, I haven't been able to order in a long time. One time in months. Because they're never excepting online orders at this Chipotle.... I can't go anymore. read more

I eat there usually 2 or 3 times a week. I love their food. Might not always look perfect but ALWAYS tastes great! Place isnt 100% clean. Employees sometimes have attitude. But I have seen 2 women in the last couple of weeks who seem to be working very hard. 1 woman was obviously struggling. I've seen her twice now working very hard to try to be fast yet clean & professional. Once I heard her get shit talked to by a co-worker. And hey Im not dumb & I know everyone has bad days. However I was amazed by her happy attitude with me. She apologized for the extra time I had to wait, which wasnt long. After I got my food she wished me a great afternoon and hope I enjoy my lunch. I honestly walked out with a smile. Keep it up Ma'am. Speed will come eventually. Sometimes kindness is more important to some people. I'll wait 5 minutes longer to be treated well. read more

Absolute garbage service. Waited an hour and a half for food. Finally had enough of waiting and walked in. Turns out my food was on the table in front of the counter, getting cold (probably around 10 min), while the employee in charge of bringing food out, stood in front of the register talking to fellow employees. By FAR the WORST service I've ever had. If there was a zero star rating, this restaurant deserves it. read more

Excellent customer service. Gentleman picked up the phone on an order I placed today a few minutes ago that I had a very specific request for, he not only made me feel at ease about facilitating that request but did it charmingly. read more

This is the second time I'm reading this place. Every time I order their food is never ready on time. This time was more than 10 minutes late the last time was 20 minutes late. What is the point of ordering on the mobile app and getting a time whatever just never ready. read more

This is one of my favorite places to eat. I'm never disappointed and I get the feeling that if I ever was disappointed with the food or service, they would make it right. I also love how they use simple whole ingredients and avoid using gmo's, and how I always leave with left overs. One more thing, I gotta go in there Shazaming the music, it's always so good! Haha read more