READ Before i ordered I heard the guy making my food ask for white rice. When i ordered, I asked for extra white rice and he scraped what was left of the white and told me there was no white rice and filled my bowl with brown, not even asking me if that's what i wanted. Then put veggies in another persons order instead of mine. He proceeded to pick the veggies out with his hand then put them in my bowl from hers. (He also put some of the veggies from her bowl back in the buffet) Once we got to another girl she put guacamole in the wrong bowl. Got to the cashier and she was not very friendly. Food was good. Customer service was trash, Never have i ever been this disappointed with a chipotle. read more

The girl Jalaree who waited on me had a terrible attitude. She was not ready to serve customers. Was not friendly or helpful when doing my order. She acted like she was doing me a favor. She also gave me attitude when I asked her for a fork for my takeout order. I will not be back to this location Very disgusting when she rang me up with her gloves on and continued to prep food after with the same gloves. read more

Chipotle Mexican Grill - Mexican Near Me - Greensboro, North Carolina

I haven't had Chipotle in years. This was my first time going back. I can say the food was actually good. I did have to wait a bit bc the person at the register left to get to go order and that took a while. They weren't that friendly. You doing get a lot of rice and protein, but even when I asked for a little bit of something, she gave me a large amount. I would go back again because the bowl was good. read more

This was the cleanest and nicest one I've been to in Greensboro. The customer service was friendly and they took their time preparing my meal. I got steak and chicken bowl and it was delicious. read more

This is the worst chipotle known to man. Why are they ALWAYS out of essential menu items: chips, veggies, steak, rice etc. No matter what time of day you go you risk missing out on a key component of your bowl or burrito. The customer service is also horrible. We have together and boycott this location. I won't stand for this anymore. If you're reading this go ahead and drive those extra few miles to the nearest Chipotle. It's well worth it. 0 stars! read more

#Thank you Thursday. Love my protein bowl. Personalized to my liking and great flavors. Always happy to stop into Chipotle. Quick in and out. Super filling. read more

Chipotle Mexican Grill - Chicken Bowl my way! - Mexican Near Me - Greensboro, North Carolina

Arrived to this location and they were only doing mobile orders vs letting people in. I downloaded the app and registered. Placed my order for a bowl with double chicken, lettuce, cheese, guacamole, sour cream and white rice. I also wanted chips with a large Guacamole and Queso. Well as you can see by my pictures that is not what I got. The large Guacamole was no where to be found. On the bowl, I was missing the double chicken and sour cream. All the items that conveniently cost extra that I clearly wanted and paid for. I tried to call three times so that I could inform someone of the issue and no one answered the phone. If this is how orders will be filled moving forward, I will not be visiting this location! read more

Chipotle Mexican Grill - My receipt - Mexican Near Me - Greensboro, North Carolina

I stopped by this location, because I was getting service on my car next door at AAA. So I decided to dine in. This location is clean when you walk in. Ample seating in the dining room area. The staff is nice. I decided to try their new steak bowl. Of course because the photos drew me in. I was disappointed because it was 11:30am and they were out of two ingredients that I typically put on my bowls,etc...mild salsa and the corn mix. It wasn't clear if they were out of them completely or if she just didn't want to go to the back to get it. But hey this is like the norm for fast food these days. That is the only reason why I dropped my rating down a star. Even without the missing ingredients, my food was tasty. I will tell you that the watermelon limeade is amazing! I could have drank 3 cups of it. The noticed the staff cleaned the tables after each customer left which is a huge plus. read more

So sad about this review. I wanted to be different than the crowd but alas. Seems this location has some improving to do. Ordered take out from here twice. Both times the food was not well marked. My real disappointment though was my "salad". Soggy and nasty tasking, I tried to eat this twice only to give up. It barely had any lettuce/greens and the greens it did have were soaking wet and stringy. The sofritas (veggie protein) was so salty. The rice was so over saturated with salt and sour cream. The guac was great and the corn salsa was tasty. Had they listened to my order and followed those directions I think it would have been a success. Maybe next time but I'm good on chipotle for awhile. read more

Chipotle Mexican Grill - My Veggie Salad - Mexican Near Me - Greensboro, North Carolina

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By far the best Chipotle in Greensboro. I go here multiple times during the week for lunch and the employees are always welcoming and ready to help. The energy is just different at this location. I can't even go to any other Chipotles in Greensboro because of the consistency this location offers. read more

Worst Chipotle I have ever been to! Service from the young man at the counter on 6/10/24 4pm was lousy and inattentive! Smallest portion I have ever been given at a Chipotle! I asked for more and he said no or I could pay for it. I am positive I didn't get a full serving!!! read more

I ordered a bowl with 1/2 chicken and 1/2 steak with white rice. As you can, it not even a full serving let alone made correctly. This is not the first time this location has messed up my orders. I will never do business with this location and I would advise everyone to do the same. read more

Chipotle Mexican Grill - A poorly made bowl. - Mexican Near Me - Greensboro, North Carolina

Always slow. Always out of fajita veggies. Employees always have a bad attitude. I am writing this review while waiting in the line cause I apparently have 30 minutes to spare. read more

Chipotle Mexican Grill - Mexican Near Me - Greensboro, North Carolina

Dining room smelled rank and musty, went to sit outside and the tables might as well have been covered in shit. Asked for help and they told us to eat somewhere else. read more

I did a mobile order on 7/3/24 and picked up my order at 1:05pm. When I got there, there were no orders at the mobile holding station but I did see that the bagged orders where on shelves behind the cashier. So I waited for her as she ignored me, cashed out with 2 customers, walked to the back and got bags, cashed out 2 more customers and then turned to me with the worst disposition to say "name?" I told her my last name as she punched the bags and she didn't see it. I then gave my first name. She snatched the bag off the shelf and thrusted the bag to me. I said thank you even though the only thing she ever said to me was "name." I'll travel the extra mile to go to a different Chipotle from now on. read more

It's been a while since I had my delicious chicken burrito bowl and all the fresh toppings. This time was no different great speedy service. Everyone had there mask on and a friendly disposition. I think I saw smiles under the mask LOL. Hehe. They were so patient with me because I went in and ordered real quick and as I paid I kept feeling I was forgetting something. Then it dawned on me, the cheese quesadilla for my child. Wow mommy forgot about the baby!! LOL. Any who they were so nice and said no worries we will get it made immediately. They fixed it extra special and I was still on my way in great timing. Always glad to have a chipotle as an option. One feedback not for this chipotle but all chipotle. Can we try a different queso recipe? I'm not feeling it. read more

The people usually have a bad attitude but besides that sometimes the Barbacoa is so spicy I literally can't even eat it and it's so random. It's like u never know what u going to get which sucks becus I live 20 min away so once I get home I see that I can't eat it and than they dnt even have a customer service line or anything read more

Chipotle Mexican Grill - Even after taking out the meat it's still super spicy mind u I'm Mexican so I eat spicy food on the regular - Mexican Near Me - Greensboro, North Carolina

This location should be closed. We went with a family of 5 spent $60 and had no where to sit. The entire inside and outside was covered in trash and food and the inside of the store smelled. When we mentioned something to one of the employees they said to go eat somewhere else. I then contacted customer service and they offered to give me a beverage! Save your money and go to McDonald's. Chipotle as a chain is no longer a nice place to eat. read more

Generally I like Chipotle. The staff at this one, however, were sullen and rude. While customers waited in line, they just kept piling up peoples's orders but not checking anyone out. Everyone's food was getting cold and soggy until a manager finally noticed and asked where the cashier was. "On break" one replied. No one else stepped in. No one apologized for food getting cold. Just sullenness. I guess they just have one role and to hell with customer service if someone takes a break. Not their job to do anything about the backup I guess. Next time, I'll go to Moes. read more

Still waiting 15 minutes past my mobile order pickup time and I've notified them I'm here and they keep making other orders in front of mine. I'm watching my half made bowls sit and get cold. Absolutely ridiculous. read more

This Chipotle is having some serious issues. I came here a few weeks ago and they were having an issue with equipment. They couldn't sell anything except chicken and carnitas or something like that. This persisted for at least 2 weeks. Then I get there tonight a few minutes shy of 8pm and the doors are locked: there are customers inside ordering and the front counter person motions to me that they're closed. You should never modify your hours without some sort of notice to your customers: Chipotle closes at 10pm. Why am I being locked out more than 2 hours before? This location has really made me second guess if I'm goi to keep frequenting Chipotle or if I'm going to to go spend my money at a lower quality burrito place (Qdoba or Moe's) just so I don't have to deal with all of these surprises. read more

Some of my food was bad and the service was bad on my last visit. Manager never apologized for the issue as well.

Been coming here for about 5 years off and on. It's really went down hill with the bad attitudes and the restaurant being dirty

Hit or miss service. Double check your order because they don't. I was hoping to try something different today, since their rice is usually hard. Crispy shelled steak tacos....easy and fail proof. I was wrong, they gave me flour tortilla shelled tacos instead of crispy corn shelled. Too far to take them back. read more

Chipotle Mexican Grill - Mexican Near Me - Greensboro, North Carolina

They done got smart with me, i found a had a acrylic and an lash in my bowl and burrito, my chips were soggy asf. Just everything was terrible. There service was terrible. read more

I normally love chipotle but the staff at this location makes it seem as if they're working in a prison. The staff as a whole has an attitude and on top of that, the portions are worst than that of a kids meal. Asked for a side of queso and they put less than half of the cup. Will not be coming back. Would rather make the extra drive to go to another chipotle location. read more

Chipotle Mexican Grill - Mexican Near Me - Greensboro, North Carolina

Very fast service and very friendly staff. Clean restrooms and eating area. The manager was super friendly when I called after I had realized I left my purse at the restaurant. He had it waiting for me when I returned. read more

Haven't been to a Chipotle in a while. Decided to come today for late lunch. My daughter got the kids meal, build you own. It was enough quantity however the seasoning on the steak was too much for her. She ended up with a soft taco of lettuce and cheese. But she loved the cheese! Lol I got my usual burrito bowl and when I asked for extra beans since I don't eat meat, the guy was super cool about it! I really appreciate that. I would just suggest less seasoned meat for kids. read more

Do notttt eat at this chipotle there was literally a huge piece of PLASTIC inside my burrito. On top of that they were rude. Get it tf together please. read more

Chipotle Mexican Grill - Plastic in my Chicken Burrito - Mexican Near Me - Greensboro, North Carolina

Went there last night and was treated with more disdain than I've ever experienced anywhere. When I approached the counter, I patiently waited for several minutes before being acknowledged by the person standing there. While I was waiting, I noticed that the restaurant was particularly filthy. When the employee finally addressed me, I kindly and sincerely asked how she was doing. She flat out ignored me and stared at me with the most hateful face I've ever seen. I told her I would need my order to be gluten-free, and she looked at me like I had just told her that she was ugly or something. It wasn't just a look of confusion, it was a look of disgust like I was making her angry. Without saying anything, she quickly turned around, I'm assuming to ask someone what gluten-free meant. When she was done talking to the person in the back, she washed her hands and put on gloves, as is standard when handling an order for someone with a gluten allergy. She then very shortly asked what I wanted in my bowl, before even allowing me to tell her that I wanted a bowl, as opposed to crispy corn tacos. I said, "brown rice...". While I was still considering my options and without putting the rice in the bowl, she stood there impatiently and sternly said, "what else". It felt sort of like how someone might behave if they thought you stole away their significant other or vandalized their property or something. It was unusual for an employee to need to know all of the ingredients upfront before adding any of them to the bowl. I quickly said, "pinto beans" and moved on to the salsa trying to avoid continuing to anger her. When I did that she stopped me and said, "no meat", again with a very judgmental tone in her voice. I said, "no". She again said, "what else" in the same angry way as before. I told her which salsas I wanted and that I wanted lettuce. She dumped the spoonfuls on there like she couldn't wait to get me out of her sight. I told her I wanted guacamole, but that there was a bunch of cheese in it, and that I couldn't have that because I'm allergic to dairy as well. She rolled her eyes, walked away in a huff, and took my bowl into the back, I assumed to get guacamole from somewhere else. She certainly didn't inform me. I was honestly worried about what she was doing to my food. After taking several minutes, she brought it back with guacamole, put the lid on, handed it to the cashier while saying something to her under her breath, and walked away without looking at me or saying anything. My dining partner had already paid, so the cashier just stared at me while I took the bowl. After the emotional beating I had just taken, I was hoping for some response from the cashier at least, but there was none. While all of this was happening, it was extremely embarrassing for not only myself, but everyone else in the vicinity. Other customers and other employees were very quietly observing the whole thing as they went about their business. I'm always extremely polite to others, so the way she was treating me was honestly shocking. It was undeserved and unprovoked. It is sad that this place is no longer an option for me. With all of my food allergies, it was pretty much one of the only places I felt comfortable eating at outside of my home. Oh well. read more

I heart chipotle... but just not this location. Customer service is lacking and the amount of food they give you is not consistent. The other night there was a guy with dark hair and beard working who just wasn't friendly. He was very stingy with the bowls and when I asked for more he said "more???", then proceeded to give the tiiiniest amount more *rolls eyes*. Usually I have to tell them to go easy on the sour cream and cheese, I barely had any in my bowl. Once I got home I realized my chips were also stale which was disappointing. The girl at the register was really friendly and the only reason for the extra star. Finally tried the new queso... Not impressed. Not what I was expecting. Grainy and more like a roux. Anyways I'll go out of my way to avoid this location. read more

Chipotle Mexican Grill - Skimpy on the burrito bowl smh - Mexican Near Me - Greensboro, North Carolina

There are literally 70 people waiting for online orders in here. A woman who just got her's told me she had been waiting for an hour! Why did I let me kids talk me into this?!?!?! I'm stuck in a chipotle and I can't get out! read more

If I could give them no stars I would! The customer service and food is flat out terrible. I ordered tacos...4 to be exact. The server that was fixing the tacos was actually place the food on top of hard taco? What type of crap is that? When I asked could she be so kind and actually put the food inside of the taco she proceeded to say well it's just going to fall over anyways. Does it really matter? Rule of customer service never argue with customer! Just fix the food the way it was requested! The chairs and tables are dirty, they close earlier than the time of store hours and last but certainly not least they always run out of almost everything! Do not go here visit the one in high point! They are much better! read more

Don't order from the app here. They keep the orders in the back and don't service you for a really long time. Might as well just go through the line. read more

Food tastes like a normal chipotle, line was long and the workers took a while to make the meals. Drinks were terrible and watered down, every single one of them, I definitely recommend not getting a fountain drink. Nice outdoor seating, especially during nice weather. read more

Chipotle Mexican Grill - Mexican Near Me - Greensboro, North Carolina

I have mixed feelings, while the meal was ok, it was nothing special. I had a burrito salad. Because I ordered online, I was limited on the toppings I was "allowed" to have. I maxed out on the add-ons which did not allow me extra cheese where I am sure if I ordered from the counter, asking for extra cheese might not have been an issue. Still, the meal was good. The music was to loud and not pleasant to listen to. Maybe it is a way to get the customers in and out as quickly as possible. The room was to cold. I took my jacket off and not long after put it back on. While the cost here was less expensive than Moe's, I think I will go to Moe's next time. read more

This one is not as good as the one on Westover Terrace. They may be better at wrapping their burritos, but they overcook their steak, and it's just not worth it! The staff is friendly, and they load you up with toppings, but I'd rather drive the extra few miles for a tastier bite. read more

This is the worst Chipotle location I have ever been to. Staff is very rude, and this location is always out of key ingredients. Management needs training and staff needs to get it together. Been here several times and probably the last. read more

I came with my mom on a weeknight. I got a steak burrito and my mom got 1 veggie taco and one carnitas taco. The staff adding the toppings were friendly and quick. I know that Chipotle restaurants do tweak the seasonings to what they think their customers want, but my mom and I found the meats to be a tad too salty. Fortunately, the other fillings and veggies in my burrito diluted this out and made the overall meal good. When we first came in the place was pretty empty, but by the time we left there was a huge crowd grabbing food. So you may want to try to avoid major eating hours if you don't like lines. Seating inside was fine, although I did not see any big tables for large groups. There was outdoor seating, so perhaps big groups could congregate out there when eating. read more

Chipotle Mexican Grill - Front entrance - Mexican Near Me - Greensboro, North Carolina

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i'm unsure as to why the doors are locked and you have to order online... very inconvenient and a waste of time. i am not happy with this chipotle experience. read more