Whenever I do a fast food chain review when doing drive thru, there are a few key items that can make or break that experience. Stopped in around 7:15pm on a weekday. Line: lightning fast Order: super friendly, quick and moved everyone along efficiently Pick up: another friendly staff member, and all items ordered were exactly correct, including personal family options like no tomato, extra sauce, and no ice in the drink. Food: piping hot and fresh when I got home. Whole family had exactly what they wanted, with hot and fresh spicy deluxe sandwiches, crispy and hot fries, crispy and hot nuggets, melty and steamy mac n cheese. They even threw in more than enough sauce without even asking. What more can you ask for from a drive thru chain for the whole family? read more

Chick-fil-A - Spicy Deluxe Sandwich and Mac & Cheese - Fast Food Near Me - Greensboro, North Carolina

When I am not in the mood to make dinner, I run down to North Elm Village to the Chick-fil-A for a fantastic Cobb salad! I order ahead of time and pick it up. They also have diet lemonade Yay! I also was given a complimentary meal gift card. Everyone was so nice and helpful. read more

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I arrived at 8:55pm to grab dinner after a long work day. I placed order via mobile app and went through the drive thru. I ordered 8 ct nuggets meal with fries, Coke Zero, and a brownie. There, I noticed a sign saying they weren't selling any grilled items due to issue with the grill. Thankfully, I didn't plan on getting grilled items, which is what I typically would get. It wasn't busy. There were no cars at the order screen and maybe 4 cars ahead of me. I received my order quickly, at 8:58pm. The staff who provided my order was very friendly. My fries were the perfect temperature but unsure if they were the freshest. They were about to close, so I didn't have too high of expectations. The nuggets were crispy and tasty. The brownie was soft and delectable!! I enjoyed my meal. read more

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We didn't have to wait too long to order or for our food. Everyone was nice. I'm not sure if they were switching between shifts, but there were a lot of employees around, but not working. They were still nice though. We didn't even really wait 5 minutes for our food. As soon as we found a table to sit at, the manager was coming with our food. I'd definitely go back there. read more

During the day time, the drive thru is quicker. If it is after 4:30pm, expect a long wait. We ordered our food, sat down, ate and watched a car move 30 feet in the drive-thru. I'm talking double line wrapped around the building and out in the side street. It does not deter people from this location, because it is like this ALL the time. It isn't like they are standing around. They are working hard! The take out ordering is not much faster unless you have a mobile order. So during this time, we figured out that ordering at the counter and dining in was the quicker option. We were happy with this. I like the interior of this Chick-fi-la. There is a lot of seating, plus towards the back they have board games. The tables are always clean. I devour their diet lemonade and my daughter chugs down the passion fruit lemonade. The spicy southwest salad is my favorite meal right now with a side of Tortilla soup. I wish this soup was year round. Customer service is the company mission. You can see everything on their menu down to the silverware and condiments are catered to the customer. The ketchup packets make it easy to pour or dip. The cups are sturdy. The greetings are genuine. The tables are clean and the condiment station is always stocked. This is very busy place. Plan ahead. (I still miss their slaw)... read more

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DO NOT GO TO THIS CHICK-FIL-A UNLESS YOU WANT FOOD POISONING! I have gotten severe food poisoning at this same location twice in the span of two weeks. There is something going on with the sanitation process in this restaurant and I am not happy about it. Or I think it's possible they are not cooking the chicken all the way. Regardless, this is completely unacceptable and I will not be returning. read more

I am unsatisfied with the service at this chick-fil-a. Every time I come here the line is wrapped around the building and moves so slow. This is the slowest chick-fil-a I have ever been to. The food is always good, but at what cost. read more

This review is more about the menu item than about the restaurant itself, but I will mention a thing or two about this CFA location. 1- Like any CFA, it's always busy. If you're going to park in the CFA parking lot, I prefer parking in the back, behind the store. It's usually easier to get out that way. 2- I don't find this site to have the friendliness I expect when visiting CFA. The mobile pick up spot at the counter gets pretty congested, and because of its location within the store, I found myself staring at the dirty floor behind the counter while waiting for my food. Not the most pleasant site. Now the food... Being a huge CFA mac & cheese fan, I was ecstatic to see we now have the option to add one of my other favorites- BACON! Add a side of bacon bits to my mac-n-cheese for only 85 cents??!! Umm, yes please!! I admit that I had second thoughts upon seeing how small the side of bacon bits was. Would this be enough, or would I be left broken hearted and wanting more?? Well, I'm happy to tell you it was the former. It was just enough to give that hint of bacon without overpowering the cheesiness of the Mac-n-cheese. That being said, even with "enough" bacon, I was left wanting more. Perhaps my expectations are too high. But when I order something like mac & cheese, I expect the cup to be full. No empty space. And this is not the first time I've left with a cup of Mac & cheese & empty space. And I don't like it-- the empty space that is. The Mac & cheese was good, not amazing, not hot, more like warm. read more

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This is the worst CFA I've been to. I'd rather drive the extra miles to go to another location. Tonight I was right there, so I tried to give them the benefit of the doubt and ordered 4 pc tender meal with a side salad. I got no fork, and no crispy fried peppers which are included with this salad. The is a repeat offense for this location. So sad as it's much closer to my house than any other. read more

they fire people for actually doing there job and asking questions to try to improve their self in their position, they fire you before your 90 days when they told you they would give you 90 to see how you improve and end up fire you for no reason read more

I visited chick-fil-A at the village at north elm and I had a bad experience. The manager Rachel acted if I was nasty , black . I watched her play in her hair while on the food line and serving food. I think that I will avoid them for a while because of her. She wasn't to black friendly. I asked for the managers name so I could report her, thanks for the receipt with Brian's Kiser name on it. read more

Thank you so much to I think Noah, he was such a kind guy and so helpful! He answered my questions on grilled nuggets, which were very fresh and delicious! (compliments to the hard working staff) Very neat and tidy, the place was a little busy but i still got my order neat and on time. read more

Ordered through DoorDash and got it perfectly made, fresh, and really really good! I would recommend this location for their speed as well.

I love Chick-fil-A so much because their chicken nuggets are yummy and crunchy and their new grilled chicken nuggets are amazing if you guys have not tried them yet. I would recommend it and waffle fries with ranch is good also! read more

There's no more fast service here....and the inability to follow a mobile order is baffling. I mean geez....it's written out for goodness sake!!!! CFA used to be reliable, fast, and friendly. Now they're just like all the other fast food joints. read more

Tried to try the new Cauliflower sandwich, unfortunately they gave my Vegan husband meat. Fucking wonderful. At least I could eat half of it, but holy shit do better. You can't feed people who don't eat meat, meat. Service was fine, line was ridiculous. read more

Chick-fil-A - ows a half eaten sandwich - Fast Food Near Me - Greensboro, North Carolina

Chick-fil-A always restores my faith in humanity. This location, like every other one I have been in is staffed with wonderfully polite and engaging people who seem genuinely happy to cook chicken for me! It's hard to ask a whole lot more out of a fast food restaurant. Remember back before Disney lost its collective mind, you could go to any location or any event they sponsored and walk away thinking, "Those are the happiest people I have ever met!" That's what it is like at Chick-fill-a. I don't know where they find the people who work there, but they make the difference for me. read more

It's always a good idea to go inside of a drive through if you csn. I did today and found that the restaurant is not as customer friendly as in the past. My order was ready. I waited and waited. Eventually one of the standing workers cslled my name after finishing his conversation. Also was totally ignored when I went to the counter for service by a cashier. She did not say a word. She walked off after helping someone else. This is not the customer service thst they have always been known for read more

Even with a parking lot full of cars and two lines in drive thru, this team manages to get you through the line as quickly as possible. Friendly employees, good food and order is always correct. read more

Staff was rude i asked to speak with a manger and was told they was in the back and would not come out and speak with me. I asked for a chicken wrap with no lettuce and cabbage i cant eat it due to medical reasons. Was approached by a young lady to inform they couldn't do this . I told her they always had as have the other locations . She said they would take off the cheese but nothing else, what's the difference if you cant eat cheese opposed to lettuce . I expected more from this chain always considered it a step above most of the other ones . Guess not read more

I didn't hear my pleasure one single time, absolutely ridiculous. The main thing I like about Chick-fil-A is the workers always being nice but at this one, no. They don't even say you're welcome much less my pleasure. Definitely won't be back. read more

This particular location is not the service I'm familiar with when it comes to CFA. We were waiting in line in the drive thru waiting for our turn as we could see the person taking orders in the car in front of us. We're talking and waiting and look to the left and another worker is literally staring in the car waiting and didn't say anything.. weird. How were we supposed to know you were breathing on the window ?! Customer service could definitely be better. read more

There is no difference in the speed of drive thru between McDonald's and this CFA. Why even order on the mobile app if you go to the same queue as people who didn't. Nice job being just like everyone else CFA and not having your crap together read more

Always enjoyed Chick-Fil-A. Love the cauliflower sandwich. I hope they bring it back.

This CFA is probably the worst. I went through the drive thru after my son fell asleep and didn't want to wake him up. Anyone with a baby knows not to wake up a sleeping baby. When it's 11:45 on a work day- They should have people out taking orders if they can't speed up the drive thur, like all other CFA's in the triad . I waited 23 mins in line for a salad and a kids grilled nugget meal with fruit. This is absolutely ridiculous. Why have the order ahead on the app if it doesn't take place until you reach the window?? Get it together CFA on Pisgah Church. I wrote this review while waiting in line. read more

Really good food and people here. They even make you feel welcome to visit them! Prices, of course are a bit steep... That's why it's 4 stars instead of 5. read more

Always love CFA for their customer service, tasty food and well trained staff. Usually take out but have used inside for young kids who needed the play area before Covid. read more

I love this place. It has the best fries and I go to Chick-fil-A way to much lol. I love their chicken and definitely love their milkshakes.

Curbside service was cut off. I ordered 2 8 count nugget meals and was given 2 - 3 count chicken strips meal. I've called the restaurant multiple times, because I was too far away to go back and I had a meeting to go to. The voicemail isn't set up at the restaurant and this is unacceptable. read more

Chick-fil-A - Chicken Chick-n-Strips Meal not the chicken nuggets that I ordered. - Fast Food Near Me - Greensboro, North Carolina

Wow. I just spent over 20 minutes in this FAST food drive thru line. All I ordered was a sandwich. I had my dog with me so I couldn't park and walk in. The old drive thru was better than this. I was just at the Chick-fil-A in Wilmington near the mall. Equally as crowded but the line flew. The workers hustled. Several were running. You either need to hire more workers or pay your workers for how many orders they take. Right now they are in slow motion. Today the girl in my line had a problem and ran in leaving us stuck until she returned. In the meantime the other line worker took 6 more orders so that put us way back in the line. If you run or own this drive thru please take the time to drive thru it in disguise a few days during lunch. Then you will see what you are asking your customers to endure. Sadly I will not be back if I have to do drive thru. BTW the other day I got out of drive thru, parked, ordered inside and got my order and got back to car before the car in front of me had even ordered. No wait inside with several workers just standing at cash registers. Why weren't they running food to cars instead. Go observe Wilmington. You could learn a ton. read more

I was not pleased with the meal from here my food was cold nuggets were hard and on top of that there was a hair in my food. ( I have locs) I had to pay extra for my dressing where no one else charges extra for but them. So you would think that pulling extra money the food would be good, I thought that it being chick fil a the food would be the same across the board boy was I wrong this chick fil does not have good food. I will not be back. I guess I will have to find a new chick fil a when Friendly closes for remodeling but it won't be this one read more

A nice Chick-fil-A location, always clean, always packed during lunch hours. The drive-thru moves pretty quick even when the line is wrapped half way around the building. Super friendly staff here. This one, like most, has an indoor play area for the youngsters. I love the Chick-fil-A chicken sandwiches & their chicken nuggets, but I hate how the sandwich sweats in the little pouch they come in making the bun sometimes flat & a bit soggy if it's been in there even for just a few minutes, maybe they should let the chicken cool a bit before packaging. The food is always piping hot here, they are always busy enough that the food doesn't have time to lay around on the holding rack. I have to deduct a star for the sweaty sandwiches I get more often than not here. read more

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Great food and kind service always! Had door dash deliver. Called location to make sure included sauce and the guy who answered was so helpful and added an extra note just to make sure my order was perfect. Always impressed with Chic fil A staff and food quality!! read more

This is by far the WORST Chick-Fil-A in Greensboro. There's always something wrong with my order whenever I get food from here. Fries are always soggy and never crispy. I once found hair on my chicken sandwich, tried to get it replaced and the cashier humiliated me and kept on repeating "we're giving it to you for free" and then manager investigated me. They have the worst customer service and they do not uphold Chick-fil-A expectations at all. Do not go here, save your money and energy and go to any other location in Greensboro. read more

Excellent & fast service, I had the 8 piece nuggets and they were delicious...If Chick-Fil-A were not so pricey that would be the only fast food restaurant I'd eat at, I love their sandwiches...The reason for the low review is the nuggets WERE SO SMALL AN INFANT WOULD HAVE ASKED FOR MORE, it was ridiculous, I could not believe it...it looked like when you're finishing a bag of chips and it's crumbs at the bottoms so the chips get really small, that's how small the nuggets were. NOTHING LIKE IT WAS SHOWN IN THE COMMERCIAL. read more

This chick-fil-a had the slowest drive through ever. Took about 20 minutes just to get my order and another 10 minutes to get my food, shaking my head. Food was still on point though. read more

Epic cheat day fail. Ordered new spicy grilled chicken sandwich and waffle fries. Sandwich had a cold thin slice of some what spicy chicken breast. Had to finish cooking fries in my air fryer. read more

Absolutely will never come back to this location. Placed a curbside order and sat in the curbside spot for over 20 minutes. Called the inside over 4 times and they finally answered. I politely asked for a refund and the man on the phone replied "you can have your food or a refund but not both" NEVER COMING BACK HERE. read more

Today we're were there during the lunch crowd. Cashier was friendly and very personable. The management/owner needs to look into extermination for the restaurant. While eating lunch I had to battle flies and ants. I felt like I was eating outside on the ground. The last few times we've been to this location there was a lot of flies. read more

Chick-fil-A - While eating we had to battle flies. - Fast Food Near Me - Greensboro, North Carolina

ABSOLUTELY LOVE this location! They're always polite and I've never had anything missing from my order. Since Covid19 they've still provided fast service all while keeping us safe by wearing PPEs. Good food always tastes better with EXCELLENT service!! Thanks you guys! Keep it up!! read more