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    Chipotle Mexican Grill

    1.3 (45 reviews)
    Open 10:45 am - 11:00 pm
    Updated 1 month ago

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    The hard nubs of the avocado
    Jon S.

    The general vibes from Urbanites is that this is the worst chipotle ever, however, generally I would say that most of the time it's a normal what you get Chipotle. However, today was a little different. This was the first time using the drive through pick up and I sat in the car for 4 minutes before being acknowledged. After getting my food to go (I noticed after upon arrival to my destination) that my burrito with the label "burrito" on top of the bowl tin...I indeed got a bowl not a burrito. Didn't get the double meat portion that I had requested either. The chips and guacamole I got was unfortunately half of an avocado that wasn't smashed up and the nub of the avocado that was unfortunately crunched on when eating, leaving a very annoyed hungry customer. Overall my experiences have been normal so far until today. Was very disappointed in not only the food but also the level of customer service in the drive through pick up line.

    Nich Y.

    Half portion for full price... Burrito is half the size of any other location The other 2 bowls had 3/4 of what typical chipotles serve Opened the bag when we got home when I live 20 minutes away. Called, spoke to a manager and they wouldn't credit us back or do anything for us. Made us drive back to location to have them redo the food. Hour drive and horrible experience.

    Supposed to be a quesadilla!

    I have tried so hard to give it another chance but after driving home after a long day of traveling and seeing this I figured I'd add my piece. The order is almost always wrong and your food is cold. The service is terrible and slow. Never seen a "real adult" in the place. Update: you have to call customer service for a refund

    Another victim, paid for extra guac  gave me this. Disappointed

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    8 months ago

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    4 months ago

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    1 month ago

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    1 year ago

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    10 months ago

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    8 months ago

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    1 year ago

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    2 years ago

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    5 months ago

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    7 months ago

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    8 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

    Rude Employees. Food is standard chipotle quality, but I won't be back to this location based on the staff.

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    4 years ago

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    4 years ago

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    3 years ago

    Don't bother to going to any chipotle. Literally all Frederick locations suck. Crap food. Crap service.

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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