I love chipotle. I usually go to the one in waldorf but I ended up at this one. The food had no taste. There was absolutely no flavor that you are used to having at chipotle. All the chipotle flavor & spices were not there at all. I are it but it wasn't good. It was like bootleg chipotle. Of course there was a long line which is expected at chipotle at dinner time but once I got to the register I realized that was the backup. There was 10+ burrito bowls lines up waiting to be rung up. They've got to get faster on the register. The servers are making the food but they are stuck waiting on the payments ahead. Anyway that wouldn't matter if it tastes good but it didn't. read more

I can't think of a time I've gone to this Chipotle and the line was not out the door. While it moves fairly quickly it is still an imposition. Even the online order line is long (6-7 people on average). Maybe there is just too much demand for this location, but I wish the service were faster. Food is great, customer service is just OK read more

I love Chipotle but this location is really lacking speed and customer service. I usually order online to cut down the wait and have found myself waiting for longer than if I had just walked in and braved the super long line. Add to that the time i ordered online and they gave me a steak salad and found it only had half the ingredients I ordered on it when I got home. If you have time to go to Waldorf instead. read more

To all Chipotle Customer let me tell you all this I went to the Chipotle on 8913 Woodyard Road, me and my boyfriend on Feb 18, 2012 around 8:00pm. Once I walked in my friend order a bowl and I order a chicken burrito, but I once a young lady that was streaming the burrito ask me did I want rice and I said (Yes). Why did she get my rice with the spoon and then started to just smash my rice with her hands on my burrito. I looked again and she was doing this other customer. Finally, they ask what kind of meat do I want and I said "I don't want that." She put her hand on my rice smashing it down. They made another and then she did it again, and the lady that would there said she doesn't want you smashing or touching her rice, well the bitch did it again. And then another employee said I will make it. The girl, got mad because, I called her out and I told her that I could be an inspector, you would never know. Watch what you doing. You aren't supposed to be touching people food with your hands. Then she put on a plastic glove. I said to her as she was getting loud, sweetie that is my food and I am paying for it, and you can get mad all you want to I don't care but you aren't supposed to be touching the food period. Some of the employee's told her to shut up, and she just look and said nothing, they apologize to me about her, but I told them that I will be reporting this to the inspector's, and that exactly, what I did. I lived in Montgomery County, MD, the Chipotle there is very clean well manner employee's nobody touching you food with their hands, and the attitude of the employee's is great. That young girl shouldn't be working around food she is just nasty PERIOD. Once I got home the burrito was nasty as hell fell apart and everything I end up throwing it away. Clinton, MD Chipotle, it is all black folks have no training and serious behavior problems. And they don't care at all about handling of food. They should be ashamed of themselves, you never know who come in there, I do work for the Federal Government, the joke is going to be on them, they had a lot of violation, the floors was nasty and the counter top was nasty, and that girl is a MORON. NEVER AGAIN, THEY CAN'T WORK IN Montgomery County MD, and doing that nasty mess, they would be fired....And then here we are getting mad when we spend our money in the white area. In Montgomery County, it a lot of Spanish people working in there but they are very much well trained and the food is good and tasty...Chipotle, in CLINTON MD, I would never come back in there and another all of you should have on hairnet with hair all over the place...NASTY, NASTY, NASTY...Touching customer food, I was the only person that said something, the guy behind me said nothing. And clean them damn floors. JAYD read more

I've gone here at least two dozen times since it opened - once a month or so. This is hands-down the busiest Chipotle's I've visited. Overall, the place is good so it gets 4 stars (the most I'd give any Chipotle's). The food is the same as anywhere else but the decor is lacking just a bit compared to other Chipotle's. Contrary to other reviews, I've never had problems with customer service or them getting my order correct. The line is always long and I don't fault the staff. They are moving pretty quick and sometimes the cashier is working two registers at once. The long lines are probably because there are no other fast casual restaurants in the area. A Panera Bread and Boston Market nearby would be nice to give people more fast casual options. Now when I go I use the Android app which saves about 15 minutes waiting in line. Only once have I seen a normal line of about 8 people - even at off-peak times the line has about 20 people. The place is popular but it's always been worth the wait for me. No complaints at all. read more

Today the line was not too long. We had to wait after we got our food for the salad dressing. This is the second time that this has happened in the past month. I am currently waiting as I type. Overall, this is an okay Chipotle. read more

Chipotle Mexican Grill - In Chipotle around 5 pm. - Mexican Near Me - Clinton, Maryland

Long lines but the staff is friendly. Be prepared to stand in line if you plan to swing past after work!

I wondered about this place when I walked in because it seemed a no frills place but the service was fast and the staff friendly and the food was absolutely amazing and reasonably priced. read more

I enjoy going to Chipotle Mexican Grill, in Clinton Maryland. I put this on my weekend to do list. The employees can be very helpful, and the staff work very fast in preparing the food orders in a timely fashion. Take the time out and treat your family or friend to a meal at Chipotle's. Once you go once, you will go back for more..... Thumbs up! read more

This is about the best Chipotle I've been too...the food is always super fresh and the very well seasoned and hot...I haven't had any bad service and they give nice sized portions as well.... read more

i don't know why this location has a low rating, but this place is amazing. i was stationed at andrews afb for 7 weeks, and i ate here atleast twice a week (literally, sometimes more). if others are complaining about the wait, there's a long line for a reason -it's good! you can "preorder" online, then come to the register to pick it up w/o waiting in line. i've eaten chipotle all over the DC and Hampton Roads area, and this location fill their burritos and bowls! when they fill, they usually have to use two tortillas to roll the burrito, and their bowls are filled to the max, they have to squish the food down w/the lid. and they never charged extra (only when you get double meat). i always asked for a bowl, w/a tortilla on the side. that way i can fill the tortilla w/half of my bowl, and had left overs for another meal! my favorite location to date. read more

This chipotle sucks. They run out of everything. They forget to put items in the bag. They don't discount when they make mistakes. Overall just horrible service. read more

Service has went down tremendously! They try to make you pay for the bowl THEY MESSED UP ON stating it comes out if their check, as if it's the customers problem. Staff and the manager at this Chipotle has poor customer service. read more

Worst Chipotle experience thus far. Extremely dirty and grungy and the workers weren't concerned with good service at all. Napkins and leftover trays are left all throughout the store, rice was undercooked and chicken was over cooked. read more

Seriously, whoever is responsible for this Chipotle store MUST be a slacker themselves. This is the SLOWEST Chipotle I've ever been to in my life. Someone needs to call a meeting and hire staff that understand the concept of a franchise like this. I could get my meal at a sit down restaurant faster than this, smh. Do better, man. read more

I don't know if they changed management or ownership but I'd recommend not coming here. The bathrooms are locked and an employee has to open it for you. They also have changed policy to not put napkins out. When I asked for some (my family of 5 was eating), I was handed 2 napkins. We will not be returning. read more

Great burritos & Burrito Bowls. The ingredients are fresh, the service is great. There are long lines at the prime times (lunch & dinner) but the line moves quickly. read more

Chipotle really has been slipping lately. At 7:30 pm on a Thursday evening this Clinton location stopped taking online orders. I wonder if the corporate office knows that this is going on. Also the Waldorf location is saying by way of the android app that this location is closed. I know that this is completely false because my wife Is sitting at the location waiting to pickup our dinner that I'm trying to send by way of app. I had so much hope for Chipotle.......thinking that they were setting the new standard for fresh.....farm raised food and customer service. It seems that only lasts long enough for this supposedly fresh mex chain restaurant to become entrenched in our communities......driving the family owned spots out of business, and taking our hard earned dollars. I wonder if Chipotle locations in predominantly white areas are practicing the same techniques? They are even starting to sell the same ole, in humanly raised beef......full of growth hormones. Sad! read more

Very slow service from employees who act like they could care less. They should train their staff on good customer service. The place was not very clean either. I would most likely not eat at this location again. read more

Although the food is good, hence the long lines, the customer service is terrible. The majority of the employees are younger & while several people stand in line for inside orders, as well as online orders, the staff continues to horseplay & chat about personal plans for the evening or the weekend. There was chaos in making the orders & it slowed down the process. This location does not meet the same standard as other Chipotles I've been too. read more

I always feel rushed, usually to the point of accidentally picking the wrong ingredients. Also their cheese keeps mixing with guac. So for you vegans out there, do not order the guac. Not very good at keeping their ingedients from mixing. I enjoy Chipotle a lot, but may save my Chipotle cravings for a more respectable location. read more

I must say the last few times I've visited this location the staff was rusty & rude , But last week I visited & the 1st face I came across had a Huge smile & was so kind & friendly even though I asked for extra everything she politely explained to me that it would be extra cost which I didn't mind . The reason for my review is because I know this is new staff and she was working all areas from Tortilla to salsa . You can tell they were short staffed for the day but her attitude never changed she greeted every guest after me as politely as she did me & I'm sure you'll be getting a lot more reviews since we all were very pleased by her patience . I had an overall great experience at Woodyard chipotle in Clinton since a long time . Good Job on the new hire . I asked the girl at the register for her name & had to give a great recommendation to her . She would definitely be someone I would hire for my place of business . Thanks for your friendly customer service Jennifer we love when happy people make our Bowls ! It makes the wait worth while ! read more

Had a meal at this location, not only was the food terrible, the staff was rude. I will never go there again. Was a waste of time and money. This was not the first time I encountered poor service at this location. Be prepared to stay in line up to 45mins or longer. read more

compared to other locations ... super slow. make a some what short long seem long, could use more people on the assembly line creating the food. employee helped customer who went straight to the register and didnt pay as i waited over 10 mins read more

ALWAYS and when I say always, I do mean ALWAYS super packed for no reason. I also find that some of the food is never fully cooked or seasoned properly. It's just something about this location... I'll pass-lol! read more

Food tastes awful. Have tried couple of times to try it out. But I guess overall Chipotle's food sucks. No wonder why people get sick. Each time I ate any of its locations, never felt good afterwards! Never eating at Chipotle again! read more

This place is pretty good. I've never had a bad experience yet. The food is great. Always hot and delicious. Half of my last burrito was on my shirt. That's just how good it was! read more

i eat at this location often and the food is pretty descent with the exception of the long line. todays visit was disgraceful. how in the world do you not know how long rice cooks for? the rice in all 3 bowls was hard and unedible. i wasted 20 dollars on trash because thats where it went. managers: teach your employees how long to cook rice for so your customers arenet wasting their time and money. dont inconvenience your customers to this degree. most if not all of us like our food cooked done. read more