I am.a big fan of Chipotle. For fast food, it is both relatively healthy (especially when compared to.the usual fast food burger type place) and is pretty good. If you are looking for authentic Mexican, I would suggest you look elsewhere. However, that is not to say that Chipotle Mexican Grill is not a great option. Yes, it is extremely Americanized, but it is still a great option to grab a meal a get back on the road in a relatively quick amount of time. My go-to here at Chipotle is their burrito bowl. I usually get either steak or chicken (or sometimes a combination of both). The ordering process is something simple. You go to the counter state whether you want a salad, burrito, burrito bowl, or taco. You then pick your choice of brown or white rice, and then black or pinto beans. You then pick your protein and then your various toppings. All in all, I would definitely recommend here. read more

ASS SERVICE they got the doordash order wrong missing half my items subbed the guacamole for rice didn't add cheese to tacos forgot chips and queso and drinks i tried calling but it just connected me to some dumb AI assistant who didn't help just bad everything if i could give -1 stars i would read more

Place is always loading up my bowls, and it's quick. Also got a guy in the back that's funny and puts out good vibes. But yeah 9 times out of 10 it's good food and good portions which is all you can really ask for from chipper. Usually online order cus portions better honestly. read more

We understand now why the poor rating. Plastic in our food & icy cold. Just couldn't get it right.

We go to chipotle ever weak and tonight was just bad.My where oranges had moldy we could not even These were my oranges and you can see that they are moldy and I am not going to eat moldy orange just no I think they need new kids fruit or just take it if the menu .we ask for extra cheese and we didn't get extra cheese.we also we got 2 chocolate milks and they gave us 1. We order and kid tacos they gave us quesadilla. There no one eles there but there was 3 workers . also we ask for Pinto beans instead we got black beans.I love chipotle but not tonight. On regular times we get it. It was never this bad. read more

Chipotle Mexican Grill - Mexican Near Me - Bluffton, South Carolina

So this is what you get when you order takeout order. The instructions were "light on lettuce" but seemingly interpreted as light on all ingredients. This is half of a $40 meal, appropriate tip had been included at time of order placement. I'd be embarrassed if this is the product I gave to someone. Be better. read more

Chipotle Mexican Grill - Bowl - Mexican Near Me - Bluffton, South Carolina

Might just be my preference but it's also the first time I've have not like chipotle and even giving such a rating. My food was quite soggy and it wasn't as hot as expected (the worker who made my bowl had a great attitude even giving extra queso so It's probably just management), aswell as my chips being stale. I understand it might be hard working at such jobs and not being in favor of how your going to feel on some days but I simply don't recommend eating there if you want your food to be enjoyable. read more

Besides the food being only average, the customer service was horrible. The chips were stale. When I asked for another bag the employee was extremely rude. He practically threw the bag at me. read more

The chips were All stale, don't buy them ! I went back twice got another bag, those were stale also, they said they make them every morning, I doubt it. read more

Chipotle Mexican Grill - Stale chips - Mexican Near Me - Bluffton, South Carolina

I've been to many Chipotle locations and have many reviews on different establishments. My experience with this Chipotle is exceptionally mediocre. I've definitely seen a worse location... in a ghetto area in California. I've had inconsistent experiences with each visit. There have been times where they were entirely out of the meat I requested and didn't mention it until later- which isn't too big of a deal. The service is also a coin flip, I'm usually ignored for a good 20 seconds until one of the team members decides who will be helping customers. The biggest concern about this location is how messy the buffet is- every time I've been there. I wish I had taken a picture of the buffet last time I was there. I almost just left got food elsewhere due to how messy it was. I get that it's a busy location, but I have seen very functional, active Chipotle locations manage to tidy up the mess. I always see team members stand around on their phones with their back turned from the customers, so they can easily fix this, and when they do, I'll update my review. When I visited this place, almost all the ingredients were crossed- salsa in the lettuce, steak in the chicken- and brown guacamole! The tables were also very messy, there was trash left on the tables, napkins on the floor, and the chairs were pulled out... I was astonished at how dirty it was. I was there an hour between closing, and I felt like they were rushing to close as well... There are many reasons I'm rating this place 2/5... but if they step up their game next time I visit, my review could change- it's up to the location to improve. read more

I tried the new garlic guajillo steak and really blew my mind and lit my mouth on fire would definitely come back for some more! read more

Chipotle Mexican Grill - My happy place - Mexican Near Me - Bluffton, South Carolina

Worst experience ever, they change their recipe for almost all their ingredients to point it was burning my girlfriend's mouth where she ended up throwing up. And got sick from here. read more

When you vomit for the first time in over 15 years something is wrong and run a fever after eating food from a place like this its beyond disturbing. Its a roll of the dice with this place and I'm not willing to go there again. read more

Grabbed some takeout from Chipotle tonight. Haven't really done any takeout or sit-in dining since Covid. But I'm HUNGRY!!! So this is a treat!!! Everything looks clean and sanitized. I was surprised to see people eating inside. This location is at the Tanger Outlet in Bluffton. So it makes sense to have some dining options. It's a great option. We were able to go in, order and be out in about 7 minutes. Trying to be safe and only do what I need to do while I'm out. I ordered a salad with steak and all the yummy toppings. Can't wait to get home to eat my salad. I am so sure it's going to be delish!!! Everything looked so fresh!!! I'll be back again and hopefully it will be safer when I do!!! Update: salad was outstanding. Steak was tender and flavorful!!! All the veggies were yummm!!! read more

this is literally my first bad review I've ever written because I work in the service industry and am so understanding about almost everything. That being said whenever I ask for things I always have the best manners and say please and thank you and apologize profusely. The costumer service was not it. The man giving me my chicken bowl was extremely rude and mumbled every word. When I misunderstood a simple comment and asked him very sweetly to put literally just lettuce in my bowl after he put the lid on he rolled his eyes to the gods, stomped over and when he was finished just threw my bowl at me. I get everyone has bad long days but it really had me upset even after I apologized for being that person he walked away. Not to mention that they rushed us out at 9 pm when they don't close for another 2 hours. Service is everything to me knowing how to accurately provide it myself. read more

Last time before this I had chipotle, I had it delivered. I got the queso which was yummy, I just watched the kid with the bangs in his face pour a fresh bag of queso straight into the old one and I will never be eating the queso again. The photo says it all what a disgusting thing to do. Aren't there food safety laws about it stuff like this? read more

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I've worked in the restaurant business my whole life. I'm the LAST person to ever give a restaurant a bad review. But this place is so gross. My husband and I sat down to eat and every single table was dirty. The floors were filthy. The parking lot was full of trash. There were 8 employees standing around with their backs to us when we walked in. It's clear this is not a staffing problem. It's a management problem. Most of the employees are young adults. It's probably their first job. But why isn't the manager doing their job and managing their employees?? Clean your act up Chipotle. read more

Stopped because we were on vacation and got 4 burritos (We are a family of four) and during ordering we had to remind them to do the actual ingredient that we wanted multiple times and once we got our burritos they were placed on a tray but not marked which one is which type of meat causing confusion. Once we figured that out we relied that it wasn't wrapped by their employe right and kept falling apart which it wasn't great service. The meal cost 52 dollars but wasn't worth the 13 dollars per burrito. The employees were fine and the building was nice but the floored were sort of dirty overall it was a nice place and that's why it's not 1 star. read more

Please clean and wipe down your tables. They are filthy and even on a non-busy afternoon - they were all dirty with crumbs and trash from previous guests. Walked in and walked right out. Maybe next time read more

Be prepared to be dissatisfied and disappointed coming here. Several mistakes with my simple orders. Always out of chips. Staff isn't knowledgeable on how to ring up orders either overcharging and double charging such as 2 sides or barbacoa in a bowl. Door dash was great on delivering food and refunding my order. This order I had paid for extra meat which was a 7$ up charge and got barely a piece see photo below. They have forgot many times to put lettuce on a salad. Many arguments with the supervisors and many complaints these people just don't care. I have gotten about 5 refunds from this place because of their incompetency. I hate that this is the only chipotle within 50 miles. I saw a staff member go into Zoe's kitchen to ask for cleaning supplies cause they didn't have any, whilst I was waiting for Zoe's kitchen (much better).They need an entire store revamp. Get someone in charge that actually cares!!!! Wish I was enjoying chipotle rather than these bitter words read more

Chipotle Mexican Grill - This is en extra/double meat order of barbacoa.....so disappointed - Mexican Near Me - Bluffton, South Carolina

I am a Chipotle fan for life. It had been a while since I enjoyed a Chipotle meal, so this was the obvious lunch spot. As always, the food was quick and fresh. And my sour cream queen was able to enjoy her chips and sour cream lunch, even though the chips were too salty for a toddler. Mom and grandma devoured the Chipotle bowls, and all 3 members left feeling fully satisfied! read more

When we went on a Sunday, they basically had nothing because their delivery truck had been delayed or something. I think the employees can also do a better job in maintaining the cleanliness of the kitchen and dining area. read more

i went toorder online bluffton location taking order online when went to pick order after driving from hhi the sign on door says close early than why you taking online order service awful customer service is bad and food health violation need to notified health and food service for county disgusting store and poor management service read more

This was my first trip to a Chipotle and I am hooked. Great food, good service etc. I really like the way you can make up your own dish as you go through the process. I am a fan read more

Chipotle Mexican Grill - Mexican Near Me - Bluffton, South Carolina

Walked in & promptly walked out. It was soooo cold- probably 60F. Line was not moving. Obnoxious music playing. The food is usually very goof but couldn't deal with the environment/ slow service read more

Came for a 3 pm late lunch and it was still pretty crowded. The Chicken Burrito, Chicken Bowl and Beef Quesadilla were all good. The staff was very friendly. Be warned - You may stand in a long line and finally get your food, only to find you have NO PLACE TO SIT. I saw a lot of people eating in their cars. Who designed this restaurant? Seating is Terrible. Not only do they not have enough room to seat everyone in line, the seats they do have are seriously lacking and placed in odd spots. It's not a place for people with Handicaps or the Elderly, either. The restaurant is very small and most of the seating is either up on tall stools or down low on backless stools. They have 3 small tables with small chairs that you can use if you're there when it's not crowded. read more

Chipotle Mexican Grill - Mexican Near Me - Bluffton, South Carolina

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It's Lunchtime. This Chipotle is out of Fresh Salsa, Green Salsa, and Lettuce. How do you make tacos without those?? Mind you, the stores have no shortages of these ingredients. I also ordered Chips n Guac and I got Chips and 1/2 Guac. Even the steak was full of gristle. Way too many good food choices near here, to ever go back to this place. read more

Chipotle Mexican Grill - Mexican Near Me - Bluffton, South Carolina

I love Chipotle but the service at this store is awful. Yesterday I walked in at 11:15. I was the only customer. The girl at the register had to call someone from the back to take my order. The person that came out made sure to flirt with the cashier while taking an exceptionally long time to put his gloves on. After taking forever to put his gloves on he proceeded to take them off before starting my order and taking forever to put the second pair on. It was so rude! I don't know his name but he clearly hates his job and thinks it's cool to be rude to customers. read more

This is the worst Chipotle in my experience. I go to various Chipotles near Atlanta for a quick fix. This spot was completely out of eating utensils, kid drinks, and the food tasted off. There was a short black hair in my burrito to top it off. The queso dip was gloppy, thick, and powdered tasting like a "cheese product." read more

Food taste great and is prepared properly for most of the time. Sometimes the preparation is a little bit too sloppy. The delivery process is very fast, good job on that. read more

Great food, and clean, however music is beyond loud in this establishment. Making your meal not so enjoyable, prepare yourself to bring ear plugs or eat outside. read more

This location is horrific. Will not be coming back. I've never had an issue with chipotle in the past, but I guess there's a first time for everything. This mangy bowl was almost $10. I felt cheated at the register, so for the first time in my life, I chose to make a complaint. As you probably figured, this unfortunate endeavor was inconclusive. Sad. read more

Chipotle Mexican Grill - Mexican Near Me - Bluffton, South Carolina

Terrible... I thought you couldn't mess up chipotle. But the customer service was terrible and...the worst part the rice in my chicken bowl was not cooked, you could taste the grains in it how hard it was. read more

2 burritos, almost adequate, decent flavor, some cold ingredients, and a drink = $36. They kill you with the extra cost items that are normally included at other restaurants, such as cheese. Rip Off Fast Food in a noisy sub standard environment. read more

Chipotle, (& it's leadership from the Top down) may very well be the most mismanaged franchise in the US. Just walked in and simply asked for Chicken Quesadilla. Dude behind the grill said, "sorry we can't do those for walk-ins. You must order on-line because they take too long to make." I quickly look behind me and realize I'm the only customer in the entire restaurant. So I say, "So you mean to tell me, you want me to order this on-line to reduce the wait time even though there's absolutely ZERO human beings behind me?" "Yes" was his answer! My answer was to drive 3mins down the street and give my business to Moe's who quickly made my Chicken Quesadilla even with many folks behind me. Thanks Moe's!!!! Chipotle in Bluffton, SC ... you straight up suck and have ZERO clue how to run a business or develop your employees to think outside the box!! Just wow!! Guaranteed to be deleted soon by weak and feeble management but no worries ... I'm posting this on every social media site you have! That's just how pissed you have me right now!! Pathetic!!!! read more

Went here for lunch wasn't very happy. When they ask what toppings? . We got to the guacamole. Lady says if you want guacamole it's 2.10 cents extra. That's like getting charged extra for mayonnaise at subway witch we never do. The food here doesn't taste the same in my opinion . Now you want extra money for a tea spoon of guacamole? Sorry but this last visit was our last. So long Chipotle. You need us we don't need you ... read more

I know my protein serving is usually a little lower when I order online...but this is half of what I paid for. Not too happy especially since I live 45 minutes away and Chipotle is like a treat for myself. read more

Chipotle Mexican Grill - Mexican Near Me - Bluffton, South Carolina

I went here excited about getting my favorite food just to be disappointed with brown guac, over priced food, and a rude, grumpy cashier. I would not recommend this place until they get some better service. read more

The only guy there with no mask (possibly the team leader) was very unprofessional, verbally abusive to his employees, AND kept touching his face and nostril area. Other employees seemed uncomfortable with his actions. ... food tasted great though; would go again. read more

My husband and I were shopping at the outlet mall and decided it was time for lunch! I have my normal at Chipotle and didn't stray away from it at this location. I ordered the chicken bowl with rice, beans, lettuce, cheese, and sour cream. The bowl itself was pretty good; the lady putting my toppings on was a bit stingy. I had never experience Chipotle being cheap on toppings - that's usually something Moe's is known for. The food was not my reason for the 3 star rating. The dirty tables and the staff's unwillingness to smile was where the experience fell short for me. It may have been a bad day for them; but at least the food was still on point! read more