I am writing to formally report a disturbing incident of racial discrimination I experienced at…read moreyour establishment on July 7, 2025. While being served, a staff member used my request for ice as an opportunity to address me with a racial slur. As a person of color, I found this behavior to be deeply offensive, unprofessional, and a direct violation of standard conduct and civil respect. No customer should be subjected to derogatory language or a hostile environment based on their race.

Staff is always awkward and weird. Food is always pretty consistent, but I quit going there because…read moreregardless of if there's any cars behind me, they make me pull forward next to their filthy fly-ridden trash can and wait for my food. Not doing it anymore, and haven't been there for a couple years now because of this.

I ordered four beef tacos and got all the way home and found bean mash instead of beef in the taco…read moreshells. It was horrible!! How stupid are these people who ever heard of putting bean mash instead of beef? I got charged for beef I am so pissed it would be another 30 minute drive to go back. Don't go to the Andover one they employee mentally challenged employees who can't take orderes.

Wrong/missing items and smashed food almost every time I order here. The owners of this franchise…read morehave clearly stopped caring lol.

This place doesn't deserve one star. Had the worst hamburger I have had in years and paid $10, on…read moretop was the size of a kiddie meal.

Did dine in and it was the worse fast food experience ever. The fries were cold, the nuggets were…read morestale and the Dr Pepper was just disgusting. I asked for the manager who introduced himself as Dustin (could be lying who knows) he just could not have been more noticeably annoyed to talk to me. He did not talk with manners. He was not respectful, and he continuously rolled his eyes. Truly a hateful person and truly disgusting food. I cannot imagine living like that. What a trashy bitch! Do not recommend at ALL. Seriously he needs to be put in his place! (The complete bottom of the food chain.) never in my life have I experienced somebody so rude. I didn't even get a refund. He should not be working here, and whoever his boss is obviously bad at their job too for hiring him. And keeping him. Worst Wendy's ever. You all suck ass I am absolutely livid by this experience.

Well I decided to try the chicken Caesar salad. It wasn't bad. It needed more lettuce and less…read morecroutons. They gave me tons of chicken. I didn't love the dressing. The dressing wasn't very creamy, the dressing needed more Parmesan cheese in it. I think they need to change the dressing recipe. The dressing didn't have much flavor unfortunately. On a positive note, I had never had ceviche and I asked if I could sample it and the kind clerk gave me a huge sample. It wasn't bad either just no flavor other than the jalapeno. Maybe some garlic would spice it up? but I don't know if ceviche typically has garlic. Anywho I really like the restaurant. They have a huge menu. I think I prefer their breakfast menu.

Stopped in here for the first time as I was getting my vehicle serviced next door. Their menu is…read moreextensive with a great variety of deli sandwiches, tacos, salads. They have plenty of breakfast and lunch options. I ordered a Wichita club and a 5 pc BBQ chicken wings. The sandwich was good, just not enough mayo, which was ok because they have extra condiments on each table. They give you some sauce on the side that's similar to 1000 island dressing so I used that also and it turned out pretty tasty. It's a pretty big sandwich (3 big slices of sourdough bread) but could have used more lettuce . The meat was good and very thinly sliced. I didn't have room to eat the chicken wings there so I took them home. They look delicious and are covered in plenty of sauce. Good sized wings and they have other flavors also. Service was quick, friendly and easy. The place was also very clean with plenty of seating and tables.

Stopped at the Andover McDonald's for my 14 year-old daughter and ordered a chocolate shake. It was…read morevery pale and looked more vanilla than anything. I asked if they could add some chocolate to it, to which they replied that that's 'just how the machine makes it'. The fries were overcooked and so were the chicken nuggets. My 14 year-old who normally loves chicken nuggets said that these taste like cardboard.

Says they are open till 12am. Drive through lights are on. Nobody there. Literally had an…read moreemployee come out and tell me that nobody was in there. Absurd.

Carson Davis deserves a promotion…read more I came to Chick-fil-A expecting a normal meal, but instead I witnessed greatness. Carson Davis is currently a little chicken, but it is abundantly clear that he has the potential to become a BIG chicken. Excellent service, elite chicken energy, and an undeniable commitment to the craft. Management needs to stop holding this man back and give him the promotion he deserves. The aura and ambiance that Carson Davis emanates is game changing. Promote Carson Davis to Big Chicken immediately. 5 stars. Would return just to witness his rise to greatness.

The people there were so nice! They were some of the nicest people I have ever met! And in my…read moreopinion the only disappointing thing was the chick-fil-a sauce but it was much better than "caine's sauce" because it is an actually unique sauce not just fry sauce renamed. And they made my food so quickly! It was a lovely experience.

Tried this spot for the first time. Ina word, boring. Did the two sliders, fries and a drink…read more $10.52 wasted. Burgers were bland, "seasoned" fries were sub par. Two mini napkins provided for this grease pit was insufficient. The fryer exhaust was blowing in the patio. Thought that was the bad smell, nope. They hadn't emptied the trash from the previous day. Seems like a cool concept. Execution stunk.

The employee who took our order was super friendly and courteous. We ordered at the window and ate…read moreoutside in their covered seating area. The tables were super clean. But the food! The food was freakin' amazing. The sliders were fresh and perfectly seasoned. The buns were soft, but not the soft that just kind of dissolves in your hand to make a mess. And the pickles were the perfect thickness. We would definitely go back!

This was originally one star, but I've gone back several times since then and have had great…read moreservice & food.

I went in at nine Am for a hot dog and they were mad at nana for wanting a hotdog but they did make…read moreit!

Great chicken tenders and wings Cooked while you wait…read more. nice folks It's a small drive up place and doesn't look like much but don't let that fool you.. it's good food

The workers are rude and after I ordered he had an attitude after he made the mistake on his part…read morethen he proceeded to role his eyes and got loud

Customer service is ridiculous. They are slow and unapologetically so. They Won't even look at you…read moreas you stand in line to order. Owner of this store needs to be here more or at least hire a mgr that appears to care!

Their customer service is off the charts as far as non existent. I wanted a mushroom Swiss burger…read morewithout the bacon. They wouldn't make it. So I asked for just a hamburger with a side of mushrooms. No they wouldn't do that either. We also wanted a cheeseburger with out food dies in the cheese, so we just wanted Swiss cheese that they obviously had for other burgers... but they wouldn't do that either. The manager came over and was messing with the computer and said, "Sorry head office won't let us do that." This is just totally ridiculous! That is something that as a manager YOU JUST DO IT ANYWAY to 'take care of customers' and charge a little extra and throw it in your till. Really.... get with Andover!