Their food is always good and always consistent. Same great flavors every time. We usually do carry out. The staff are friendly. My favorites are the egg rolls, Egg Foo Yung, Vegetable Lo Mein and Generals Chicken. read more

Clean....yes Food tasty.....yes Service......well no one comes to the table to take your order, all cutlery is the lowest thinest grade of plastic. No smiles.....everything is just curt and right to the point. I got a medium egg drop soup and asked for a bowl to share and was told "no". No fortune cookies. I won't be back. I like more quality, service and feeling. All the chairs had dirt around the bottom of the legs.......plaster patches in the walls but no paint to finish the repairs. No salt pepper or napkins on the table. read more

I've never in my life witnessed a more worthless piece of shit restaurant EVER!! I placed my order and nearly 2hours later NO FOOD, I called and spoke to a woman who directed me to she said was Management , and was hung up on every time I tried, and I tried 6 tImes!!! I was charged for my food a large order for friends for a party, $ 178.45 never reciever any of it back and never got a call and when I went to the restaurant the next day the wanted to call the cops on me, while showing them my credit card statement!!! Fuck this place and all who abides within, save your money! But don't call they Won't answer!!!! Phuck China suck my balls express!!!!!!!!! read more

Dont do it often on review but this place is different. Food was delicious. A good hiding place. Come check it out. I recommend.

Good food! The service was friendly and quick. The prices were quite reasonable, especially considering the portion sizes.

Absolutely zero stars....pork in fried rice was so small not even a teaspoon amount ...false advertising and false prices on website...zero quality zero value....this was the most blatant ripoff I have experienced yet...go ahead raise prices and give Absolutely no value and see how many customers you have...less is not more. read more

I do not recommend. I usually dont write reviews if they are bad, but this one got me sick. Need to work on food quality read more

Great food and nice people I recommend the general toas chicken extra spicy I eat here at least one a week

We are always looking for good Chinese food and we found this place on Christmas Eve and it was fantastic! It took a while to get our food but they were making it all fresh. The sauce was homemade on our lo mein and the broccoli in our beef and broccoli was super fresh and not soggy. The prices were amazing and the food was delicious. We will be back! read more

Had been several months since I had been there. Had a bad experience at that time. They have a young boy taking orders that are very rude and not helpful. The menu is extra confusing. The mother tries to keep the boy in check. Food is not in the same class as it once was. Most definitely not going back. read more

Just got off the phone with the owner of this restaurant, and let me just say that was a horrible experience!! The guy has no problem solving skills; whatsoever, and definitely doesn't Value your dollar!! He wants to dictate the conversation, gaslights you till -he gets frustrated, then hangs up on me!( I wasn't being rude even while he was clearly trying to avoid responsibility for his company website) (where I got his phone number to call in with concerns) when I refused to agree that he is not responsible for what HIS website, he says, " I don't want that web site anymore " he got VERY angry and dismissive of my inconvenience as well as the value of money, that I had already paid to his establishment! He basically said our opinion as a consumer trying to make a purchase from his establishment doesn't matter! Then hangs up!! Feel free to check his website for yourself! I have attached a link;) https://chinaexpressbowlinggreen.2-menucities.com/login.aspx?ReturnUrl=feedback.aspx He is advertising a lower price on his website then what he is charging! and it's a huge difference by the way! (I have attached photos to prove this FACT!!) he charged me for three eggrolls gave me 2 along with the other discrepancies on his menu vs charges to my card! read more

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Just not too good. The portion size was good and if you want Chinese, it has been the best I've found in BG. The others are really bad. Can do as well at the grocery in frozen section and go home and microwave. read more

Do not eat here!!! There food was repulsive as was there customer service! Honestly the food was not that bad except for there stale fortune cookies, although I had a pretty bad time in the bathroom the next day. They didn't give me what I ordered, and on top of that were very rude when I told them they messed up my order. Very rude over the phone, they messed up my order, and on top of that told me it was my fault. Be warned never eat at this establishment if you could call it that. read more

The food is honestly great. I've been going for over 10 years now and have never experienced what's mentioned in these bad reviews. Not calling them liars, just saying that unhappy customers are much more likely to post a review than happy customers. Hence, here I am trying to restore balance to their rating. read more

I called for delivery...she says "sorry we don't deliver" and hung up on me. I would have placed an order and picked it up. Well, not anymore. Geez. Edit: I decided to go anyways. I am so glad I did!!!! This place is TASTY! One of the best so far in BG. We've been looking for a place with good flavor. They also have huge portions for a great price. We like the Bourbon Chicken, low mien, chicken and garlic sauce. We also order the pepper steak. Although they make this wrong, it's still tasty. The restaurant itself is outdated, but it's clean and not cluttered. I actually find it quaint and hope they can afford to update it some day. read more

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The staff was rude both on the phone and at the restaurant. We drove 25 minutes each way to pick up. When we got home our shrimp fried rice had not one shrimp. Not even a piece of shrimp. Our General Tso's chicken was actually orange chicken. When we called to tell them about the problem they were very rude. They actually asked us to "look real close" to see if there was shrimp in the fried rice. Again not one shrimp in 2 large containers. Would definitely not return. $80+ wasted. read more

Love it... China express has been around for decades & I hope it continues on for many more

Always a great meal!! Wanted Chinese food for Christmas Eve, and it was awesome!! Fresh, authentic.. nice. Would recommend!

Food was good they have added a few more items since we were here last. The service is pretty much standard for a buffet. If you go you will have a pleasant dining experience but their desserts are now and always have been a dry disappointment, but still I do enjoy the wide choices of food. read more

Wouldn't even give a star if I didn't HAVE to. Worst food ever. Zero flavor. No red sauce for crab Rangoon. Every egg roll is burnt. Will not return. Worst Chinese food in bg read more

I want to be fair but we got food here because it had better stars than the other places. This was the most tasteless Chinese food we've ever had. I would like to be nicer but this just wasn't good food. read more

Was reluctant to go after some of the negative reviews, but overall I'm glad I did! My roommate and I ordered the bourbon chicken meal for two and it was amazing. The rice was perfect, and both of the soups (it comes with two!) were very good. We got in an out in under 10 minutes, and the portions were enough to feed us for two days. All for $15! read more

Bowling Green Ky customer. I NEVER have time to do reviews. But this place was soooo bad, as a public service, I made the time. I'm glad to see all the "customer service SUCKS" and "so rude" comments here and that it wasn't just me. And I echo the comments of Whoever takes the call in orders are so rude it almost makes me not want to go here anymore. I will add that they got my order wrong and when I called to tell them, the rudeness only cranked up. I should have know from the sign on the wall that they don't re do orders that you "order wrong" of course "you order wrong" I guess when they give you the wrong order. Insane. It also looks kind of dirty (dingy, dim light sort of hole in the wall). Its a shame too, when I ordered I told them I was a new customer, you think they would like to keep customers. I will NEVER order or go there again. I will tell any and all not to go there. It was a horrible experience. If they care that little and are that rude, my guess is that they will care very little about that ingredient that is a day or 2 expired. based on their attitude and rudeness to friendly customers, I guarantee they won't care. BE WARNED, DON"T GO THERE!!!!! read more

The food was trash but I still ate my beef fried rice and pork with ginger sauce because it was $14 haha

My wife and I were in the mood for something different so we stopped in to check it out. First impression - dirty little diner, but hey, we were here so we'll go for it. We ordered the bourbon chicken for two with fried rice and crab rangoon. This is my first review ever, but I felt so strong about this that I had to write. WORST FOOD EVER! Bourbon chicken - tasted like the chicken had freezer burn, was stuck in a microwave, and they put some gravy on it. Yes, gravy! There was no resemblance of any sort to bourbon! Tried to take a second bite, but felt ill attempting this. Fried rice - yellow rice, nothing added to it. Tasted like it was just put in a microwave. No flavor.....and definitely not fried! Crab rangoon - stale with a small amount of cream cheese......no crab of any sort to be found. I spoke with the owner about our experience and tried to explain to him that we did not care for our meal and was hoping to try something different. He was visibly upset with my complaint and stated over and over that people buy the bourbon chicken by "tens, twenties, and thirties." Not really sure what that means, but I guess it means people like it. He also pointed at a sign on the wall behind the register that stated "No refund. No exchanges." I guess my questions is....why would you have such a sign if people weren't requesting refunds and exchanges all the time? The owner did offer to "take my chicken in back and wash off the gravy." Can't tell you how disgusting that sounded. Whatever happened to the customer is always right? For the first time in my life, we left the entire order sitting on the table and left. I would not even take this food home to feed my dog. It was absolutely the worst ever! read more

We ordered the Kung pao chicken, sweet and sour chicken and crab ragoon. The cream cheese in the crab Rangoon tasted like it had gone bad. The Kung pao chicken was suppose to be spicy and was far from it. Also it should be called Kung pao veggies because according to their owner after I called the ratio is 75% veggies and 25% chicken. My husband and I order Chinese food often and have never seen such a small amount of chicken in a dish. All and all I'd say go to the china buffet next door. read more

When it comes to Chinese food let's face it you have three choices express, buffet (yuk)or bistro. I personally prefer express over buffet and can't afford bistro. China express has very good food for the prices and you also can order special if you don't like what's on the menu good food. read more

The food is 5 stars but customer service SUCKS. Whoever takes the call in orders are so rude it almost makes me not want to go here anymore.

Gross. "Crab" rangoons are just cream cheese. Vegetables taste rotten. Pork fried rice is just yellow rice--oh wait we found one tiny piece of pork in it. General Tso's Chicken tastes weird and soggy. I have NO IDEA how this place has a 91% rating on Urban Spoon. Seriously, so gross. Go to Great Wall instead. read more

A happy recommendation from Bev at Suitable for Framing. Our food was all fresh and tasty. There was loads of each order, more than we could eat. The only minor disappointment was the rice. After being unable to find an acceptable Chinese restaurant since moving here from the West Coast, we will definitely be a repeat customer. read more

New policy of charging for substituting vegetables. They will take vegetables out, but if you ask for more of the vegetables being left in, they charge more for that as well. When questioned, the very UNHELPFUL woman answering the phone said "that's the way it is." They just lost a long-term customer. read more