Called Soot Busters to get an independent chimney inspection. To my pleasant surprise, they set me…read moreup with an appointment the next day in the afternoon. However, the appointment time came and went and no one showed. Never got a status call or anything. I followed up by submitting a form on their website reminding them of the missed appointment. No follow up whatsoever. This is disappointing and while I normally only leave positive reviews, I felt people should know about this as we waited all afternoon for them to come.

After receiving a $500 heating bill, we were motivated to get the blower repaired on our woodstove…read moreinsert. Not knowing where to go or who to call, I found Soot Busters online. Figured I would call and maybe they'd know where to direct me. After telling him our issue, he offered to come right over and assess the situation, considering he was going to be in our neighborhood that morning. Within minutes of arriving he diagnosed and fixed the problem, a loose wire. Ferdinand was extremely helpful, friendly and generous. We would definitely call Soot Busters again in a heartbeat!

The salesman was great!! The team they sent out to do the actual install.....not so much. The reg…read moresize windows went well, but, we live in an older home & some of the windows had to be cut out to install. We had just had gutters replaced, they dented the gutters with their ladders. The clean up was not done well. They trampled our rhubarb plants & it was a VERY bad experience. I had always heard such great things about Window World, but if I ever need other windows, doors etc, I will not choose Window World to do the job. They did give me a discount f ($200) and get a service guy to come to recaulk the windows & replace one of the downspouts they bent up. But it was a very unfavorable experience

had 3 seperate jobs:…read more 4-5 Stars: Replacement windows: Nice, friendly crew leader. Difficult conversing with crew. Did a good job. 5 stars. Replace french doors with slider to deck: Nice, friendly, professional installation. 1 star. Replace front entry system (door, side lights, transom window.) Nice, friendly, incompetent, appeared inexperienced crew leader, B-. Crew member often answered questions when he didn't have an answer. He was more interested in getting paid than quality control and doing a good job. Door handle put on crooked. Corrected when I brought to his attention (after payment.) He thanked me for noticing it because he didn't and he would have felt bad leaving it like it was.) I questioned caulking on outside. He said it couldn't be fixed. Caulking on inside of door (foyer floor against tile) was so bad. Totally unacceptable, unprofessional, lack of self pride in work. Also, door wouldn't lock from inside. WW send Don Southern out to satisfy my complaints. Don is a great employee. My satisfaction was most important to him. He cleaned up caulking on inside as best he could. Fixed the door lock. On his own came back to cover the caulking with toe molding. Had to come back to work on fixing the calking on outside. Don was the only one to salvage this unacceptable mess. Bottom line, crew leader should have quality control and fix obvious messes, or bad installation. Not recommend WW for this type of service.

They were more reasonable when they installed our 3 units in our home. We put in Trane bec we had…read morethat brand for 35 years great service. Trane has dropped some of their quality and we had to pay for labor 2 years after on one unit bec Trane manufacturing dropped the ball on welding. Wasn't happy about that. We also had a commercial unit installed around same time and that too was poor workmanship for Trane. We found Air Tech to be more reasonable on their pricing.

After having some seriously negative experiences with home repairs in Christiansburg, we were…read moredelighted and impressed with Air Tech's professionalism and curtesy! They installed a whole house HVAC unit from scratch in our 150 year old house. The work was done quickly and the workers were polite, respectful of our home, as quiet as they could be, and nice to our dog. We really appreciated that they weren't yelling across the house, there was no cursing (which in my experience is pretty common). We also really appreciated that they were careful not to damage our belongings, despite my house being in utter disarray at the time, and they even vacuumed up the dust from the drywall when they cut the necessary holes in the ceiling. When we had a small problem, the owner was quick to respond and fix it himself. I can't say enough good things about our experience with this company! We are hoping that this system will hold up well and all of the installation was done properly, but so far so good.

Mark came out to inspect our roof and find the source of a small leak. He arrived right on time and…read morewas able to quickly identify the problem. He was very knowledgeable and took the time to explain what was going on. It ended up being a minor issue and instead of sending out a technician he fixed the problem himself. I have been very pleased with all of my interactions with the team at Bob Riddick Roofing and I will continue to use them and refer them to others. Thanks again Mark, great job!

A recent rainstorm caused water to come thru the light fixture in our living room. It was after…read morehours but we called Bob Riddick Roofing anyway and left a message. Our call was returned the next morning and someone came out that day to look at the roof. He quickly determined the problem and gave us an estimate on the spot. We gave him the go-ahead and the office called us within 24 hours to schedule the repair which was promptly completed within 3 days. I can't say enough about this company. They were incredibly responsive, were able to pinpoint the problem exactly and had the roof fixed within days of our call. Bob Riddick Roofing is well-known in this area and I would highly recommend them.

They were timely and professional with their estimate and work. Our driveway looks great and the…read morequality is excellent. The price was really reasonable for the job. We would definitely recommend giving Whittaker a call.

I would like to thank Brian and the guys for sealing my driveway they did an excellent job and I…read morewould recommend them to anyone and they all are very nice and helpful I would recommend Whitaker Paving Pros to my family and friends thank you Miss Brenda Minnix

This company provides excellent service! Their staff electrician, Butch, gave me an estimate while…read moreI was still under contract to purchase my new home. After closing, Butch scheduled and completed the work I needed. His estimate was accurate and there were no surprise charges. I appreciated his great communication- he even texted me pictures of the completed work! When I had a dryer "emergency"- Butch rearranged his schedule in order to have time to update my outlet. I appreciated this company's professional manner and will be using them in the future. Highly recommend!

Scott Epperly is great to work with. If you want a concrete contractor that is TOP NOTCH, call…read moreScott. He is dependable. He returns your phone calls & texts. He has a great crew. He does the work professionally. Doesn't leave junk lying around. Cleans up the area when he is finished. Truly a great contractor, which is very unusual. Give Scott a call at (540) 392-7274.