I appreciate these guys so much. They were professional, friendly, reasonably priced, and very…read moreknowledgeable. The customer service was outstanding! They were just what I needed to help me understand my fireplace and chimney so much better. And now I feel completely safe in using it. I plan on getting my chimney cleaned and inspected every single year from now on. I am so happy to be able to get a service that is based here locally. Thank you blues Brothers!

From the owner: The Flues Brothers specializes in chimney sweeping, venting system and appliance inspection,…read morechimney cap installation, water sealing, general repair of chimneys, fireplaces, and chimney crowns, and the relining of flues.

Reliable service is so hard to find. I cherish hard-working owners who take pride in their craft…read more It is so important to have your chimney cleaned and inspected regularly. Justin has been taking care of our home for many years and is always responsive to my wacky schedule. Thank you so much for your help.

Before the holidays we decided to make sure our fireplace what in good working order. Having just…read moremoved in, I did not know who to call. Found Chimney Sweep Experts online and read their reviews. They are exactly as everyone said. Efficient, timely, clean. I was very happy with the service and will definitely use Justin again. He is also very reasonably priced.

I hired Soot Busters to install a wood stove in our basement. It turned out to be a much more…read morecomplicated job than initially thought. Ferdinand, the owner, had to remove the old terra cotta lining, about 40 feet. Ferdinand was always in a good mood, and a pleasure to have in our home. Even though the job was harder than expected and took some extra time Ferdinand never changed his price, and probably lost money doing the job. He was always very professional and did a great job for us. I highly recommend Soot Busters.

Very poor customer service. Never showed up for a scheduled service last fall. Tried to schedule…read morethis week and had an appointment scheduled for Friday at 3:15. At 3:30 he was not here and we tried calling and texting multiple times. At 4:30 he finally messaged me on Google Maps and said that he had rescheduled the service for today. I had never received any notification of the appt being rescheduled, but we went on ahead and scheduled for Saturday at 3:15. At 1:15 he texted me and said it was too windy. He said if if the winds didn't die down he was going to have to reschedule. Never contacted me back to let me know. By 2:30 there was virtually no wind. When 3:30 came and he didn't show up we called him and he said he had already let me know he couldn't come because of the wind (which was nonexistent at this point). He never once apologized or tried to make things right. He seems to be very flaky and so far we have been unsuccessful in even getting him to show up for one single appointment. I'm not sure how someone with such poor reliability and customer service can run a business. But I do know that we will not ever attempt to use this company's services in the future. Nor will we recommend them. This whole experience has been extremely frustrating.

Smoke Alert has been servicing our home for both chimney sweep and dryer vent cleaning for several…read moreyears. Recently, I called because our woodstove was not burning correctly. Dale came out and spent a couple of hours checking all possibilities, contacting the manufacturer, trying suggestions they gave him. He located the issue and ordered the needed part. He returned today to make the repairs and gave me directions on how to proceed. I am more than impressed with this company's expertise, professionalism and customer service.

They postpone my appointment time the day before, and then 30 minutes before the appointment 2-hour…read morewindow, they call to cancel saying their technician is sick. Seems like they don't have enough technicians. I made the appointment well in advance and I'm disappointed that they don't have a backup technician to fill in. Can't rate on their service but giving a one star for their lack of flexibility.

Great service! Very friendly and helpful people! They have the best prices around everyone else…read moregave me an estimate of 200+ more than theirs, I will definitely be using this company again!

Junior & Kyle are knowledgeable, honest, prompt, and do impeccable work. Junior diagnosed a…read moredangerous condition we had in a chimney in a rental property, offered two solutions with written quotation. When we decided what we wanted to do, he and Kyle returned as promised, on time, and completed our project exactly as proposed and at the exact price they quoted. No hassles, no surprises! If you're located in their service area and need a chimney sweep, look no further than A Triad Chimney Sweep! Bob, State Road

From the owner: A Triad Chimney Sweep is a family owned business. We are fully insured and certified by the chimney…read moresafety institute of America. We offer Chimney cleanings, Chimney inspections, Chimney repair and restoration, Chimney re-lining, Fireplace and wood stove installations, Dryer vent cleanings.

John and his crew are knowledgeable, professional and…read moreresponsive. We highly recommend them. He recently repaired our flues on our new home in Elkin. The house was built in 1952 and water had been penetrating down from the missing chimney cap. The freezer and thaw cycle had dislodged all 3 flues. He removed and replaced all. He turned a disaster into a success. It is not often that you can say 'exceeded expectations' but that's what he did.

Amazing work!!! Highly recommended. They were prompt and very professional. Hard working.read more

Mr. Davis was able to convert our "Mother in Law's Suite" fireplace to a new electrical log set-up…read more BEAUTIFUL system that can be used year round. No more cleaning up ashes or that fireplace smell. TOP NOTCH WORK!

Mr Davis was prompt and professional. He inspected our chimney (storm damage), explained what was…read moreneeded now vs what could be done later (more cosmetic). He completed the repairs soon after, and did an excellent job. Highly recommend.

Top quality, prompt service and a reasonable price! Can't ask for more than that! Will us again…read morenext year.

From the owner: Need chimney sweep, inspection, or repairs? How about masonry work on your steps, sidewall, or…read morepatio? We'r your local specialists— veteran, family-owned, and trusted for 20+ years. Schedule your appointment now!

100% unreliable! I waited for a call for my appointment this morning for 4 hours. They still have…read morenot called.

We had an estimate from the owner but wanted a second opinion. The second company informed us that…read morePatriot's recommended fix actually violates code. The owner made no attempt to place a cloth down or cover my floors as he was inspecting the fireplace. He did not provide an inspection report. He did email his estimate that same day, so that was good.