Everything went well! He was pleasant, knowledgable and thorough. My door is smooth and the lock…read moreis very easy to use. He also took the time to make extra keys.

Matt Childress with Blue Ridge lock and key was recommended…read moreto me by multiple people. I contacted many Lock smiths & dealers and kept coming back to Matt. Glad I did! He came out and made a key and Fob for my car quickly and reasonable. He is a super nice Christian guy I highly recommend!

Perfect from start to finish: Great rates, on time, expert recommendations and installation,…read moreknowledgeable about smart locks, even took the time to adjust hinges and beef up plate screws, cleaned up after, made sure all of our questions were answered. Best locksmith I have ever had. Would highly recommend! Thank you, F&M

Chris was excellent very friendly man I locked my key in my trunk he came to me right away & helped…read moreme without a problem very reasonable price I highly recommend Do yourself a favor don't call anyone else

Showed up within two hours and met me at my townhouse as soon as I could make it from my main home…read moretwo hours away. Re-keyed the front door lock in about 10 minutes! Great service, super nice couple. Thanks Pearl and Jeff!

I cannot say enough good things about Ability Lock & Key. I was dealing with an estate & missing…read morekeys. I thought I needed a lot more done than I did. They were upfront & HONEST & steered me in the best way to handle my problem. They saved me $$ that they would have made and solved my issues. These are the people you want to work with & can trust. I commend them on their honesty & ethics. I would recommend them to everyone!!!!

Jeff did a wonderful job and quickly. I contacted him yesterday and he's got my job finished within…read more24 hours. Very professional company I would recommend Jeff to anyone needing locksmith services Tracy B

I highly recommend Jeff! He has completed two separate jobs for us and did a remarkable job with…read moreeach one. The first one was difficult...old expensive doors that needed to be rekeyed. He took his time and worked through all the difficulty with a smile on his face. The second job was rekeying a sliding glass door. I sent a picture to him the day before and he did his research to make sure he had all the proper tools (and more!) to complete the job. He was in and out in less than an hour. Not only is Jeff excellent at his job, but he is also a super nice person all around. He was responsive when I sent messages or called, and even arrived early for the job. We will definitely use his services in the future!

We were stranded on the side of highway 74, no luck with AAA sending a tow within 3 hrs. It was…read morecold and dark. We called Ultimate Towing and spoke with a wonderful woman, Maryanna, who calmly talked us through, and was able to get a tow truck to us very quickly. Gage showed up, found us, because we weren't sure where we were, and flawlessly got our car and us back to Mount Airy. We are so grateful to this company who was there in our time of need. We will use them again if the need arises. Also, the charge for the service was very reasonable.

Title: Paid $1,600 for Tow - Our Truck Came Back Damaged & They Took No Responsibility…read more Review: On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery. We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

A old-time hardware store on Main Street in Mount Airy, a.k.a Mayberry. Nice to browse all the…read moregoods.

Richard and Conrad are super professional. Im so thankful I called them. Richard really knows his…read morebusiness. I have a Pella sunroom door handle lock that had to be repaired and not easy to find a knowledgeable locksmith. Highly recommend.

Very responsive! I've used them twice and wouid definitely recommend! Yelp is making me add more…read morewords - when I've already said what anyone should care about LOL

I was looking for someone to program a new keyfob and they weren't able to do that kind of vehicle…read more I heard similar advice from multiple locksmiths.

10 out of 10, Michael responded to my initial service request the same day I submitted. He was able…read moreto answer all my questions and cleared any confusion I had. He carried exactly what was needed in stock, and was able to come out the next business day! Got my 3 keys cut and 2 remotes programmed to the car in less than 2 hours. All this while still not charging an arm and a leg, will be calling for all our future locksmith needs.

Quick response and scheduling! Amazing service and amazing…read moreperson! Very pleased all the way around!

He arrived in good time he came from rural hall I was locked out of car millet street Winston Salem…read moregot job done in no time great work and very nice Man

Very professional and great service. Great to work with all your locks needs and will drive to your…read morelocation very quickly.

30' RV on !77.. Came out, towed back to fancy gap shop…read more Later replaced transmission. First class operation..Very Very fair pricing when they could have been a lot different. Great communication during time they waited for parts. Cannot say enough about great experience in a tough situation.

On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery…read more We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.