My nephew who also owns a HVAC company in the Charlotte area highly recommended Chuck Billings, to come out and help get a HVAC system in my newly purchased Mountain home! He did come out but barely looked at the home and said he would get back to me! It was obvious by his demeanor that he was not interested in doing the job! I was not the right client! I am a Senior on a fixed income! I do however have the money to put a system in! Like my nephew, it is a fact they both cater to upscale jobs! What I do not understand is, Just be honest! Most people would understand! It has now been a month and nothing! Why do companies like this just ignore customers who do not fit their criteria! I am sure Mr Billings does good work but that does not explain why companies like his treat customers this way! This was Very disappointing! I may not have a lot of money but I do not think Anyone should be treated this way! It's about respect! Ignoring potential customers is Not Professional! I could not ever use a company that treated another human being this way! read more