Can't get them to answer the phone to have them do an annual service and get my oil-fired furnace…read morestarted. Owner responded quickly. No, I didn't leave any messages after it rang six times. Will reach out again and re-review later.

Great service, timely, friendly, and the best price. I recommend High Country Air for HVAC.read more

Very thankful! Byrd Brothers were helpful and worked hard for my business. Fast responses, easy…read morecommunication, and stellar service. Thank you, Jonathan! Definitely recommend. Will hire again in the future. Best, Dan

Wow! Showed up within an hour of calling. Johnathan fixed it immediately. Super professional and…read morepolite. I'm a customer for life!

We had them install two mini splits in our house with five indoor units. They had the best price…read moreand were able to get it installed in a few weeks versus a few months that another company quoted. The installation team was very respectful of our house and our old deaf dog. They were able to get it installed in two days and helped us with an electrician since we didn't know any.

Quick initial response but they don't show up or call back with an excuse for not showing upread more

I live in Glade Valley, NC in a rural area. It's hard to get just about any type of service guy out…read moreto my house. I saw an ad for this company on Facebook so I called them and they came out the same day. These guys really treat you like a human being not a dollar sign. They heard my situation and worked with me every bit of the way. I can't believe how they were able to help me at a fraction of what another guy quoted me... Really goes to show there ARE good guys out there willing to help!!!!

From the owner: A small and family run business that’s dedicated to making your home as comfortable as ours! With…read moreour no nonsense approach, we give you the best and most affordable options for your unique spaces. You will get brand name equipment with superior handling and installation at a fraction of the price of our competitors!

Late afternoon call and They were able to fit me in the next day. Greg service tech was on time,…read morepolite and knew his job. Honest tech and company. Will be using their services again!

We were given a quote to fix our unit on our house and then were billed twice the amount, I'm aware…read morea quote is just an estimate, but still. We spent it because there was the bill and it would have been better than replacing everything. However, once "fixed" they said "well, it doesn't sound like it's running right, but who knows? it may run another year or two or not long." So not a whole lot of confidence instilled but at least it was done, here we are a month later and having to replace the whole unit after spending money last month and it not running correctly this last little bit either because our electric usage has still been outrageous. All that was given upon discussing this with them was "I'm sorry it was that much." Needless to say we are using a different company altogether for our new unit!

The guys came out to do maintenance on the unit from one of my rentals. Did a great job fast…read moreefficient price is fair. Definitely recommend.

From the owner: For more than two decades, Custom Heating and Cooling, Inc. has provided quality heating and…read morecooling services to both residential and commercial customers throughout Jonesville, NC. As a full-service HVAC company, we strive to provide every customer with the highest level of customer service possible.