Had a new first time heat pump installed. After a consult with Josh, and comparing split units and…read morea heat pump we decided on the later. Glad we did. Josh was very thorough in his explanation and the estimate seemed fair and reasonable. My installer was great. His name was Mark. He had a young lady helping to who unfortunately I cannot remember we moved her name. Both very professional and friendly. Mark was also a Navy veteran of many years and I'm glad to see Edministen hiring men like him who served our country so faithfully. I asked Mark a lot of questions as and he was patient and very helpful explaining things. Even had to come back out to fix one small problem a couple days later and said he'd arrive at 2:00. Guess what, at 2:00, he pulled in the driveway. The install took all day and they worked to complete the work and were done by 5:00 or so. So far so good on the unit. Very pleased with the work that was done! Great people to work with and very good communication which is rare at times anymore.

Edmisten installed my heat pump on a very difficult place. They were courteous and professional…read more When I called about a thermostat problem a year later, a serviceman appeared at my door the next day. The problem was solved in 15 minutes, and he was very kind. As an elderly lady, I really appreciate the considerate attitude.

Dobys Plumbing used to be a great company, but I sat around for five hours today (unable to go to…read morework) waiting for one of their service men to come and repair something on the water heater they had installed for me. He claims he came and knocked on the door, but didn't have the common sense to call my phone number. When explained by text that I was here the whole day in my house waiting, the guy stonewalled me. Won't answer! The dude's name is Steve. Don't hire him. I'm pretty damn pissed off that I lost an entire day.

Knowledgeable professionals and very friendly. They replumbed our entire doublewide in fast time…read moreHighly recommend this company

I have to admit, I'm a bit surprised by the other two reviews I just read. That has not been my…read moreexperience AT ALL. I own a rental cabin in Boone, and the current system was not installed by them. Yet when my guests told me the heat was out not only did they answer the phone on a Friday night, but were out to the house within an hour or two to fix the problem. It did take a couple more visits to accurately diagnose the problem, but each time they were responsive and kind, and at the house as quickly as they could. Nathan, especially, was super helpful and even came out early one morning before his first stop to try and figure out the problem. I'm now replacing the whole system (it's quite old) and they're able to order and get it in within the next week. With renters coming every weekend this kind of response is crucial, and I couldn't be more pleased with the interactions I've had with them.

Needed an heating and air system and got a shockingly high quote from this company. I could buy all…read morethe equipment myself for 6k, and nobody can tell me there's 11k in labor for one day easy work! Sad local companies try playing these games knowing bad news travels twice as fast as good in small towns! Never thought I would see a higher quote then Scott brothers but this place did it! Lol

Matt came in after a local large company charged me $1000.00 for hardware that did not fix the…read moreproblem and wanted more than 2,000.00 more to just put a warrantied part in. Matt got the part from the company and put the part in for 25% less than the other company. Great guy, fair and reasonable..call him before you call the mountaineer Eds in Boone companies.

I live in Glade Valley, NC in a rural area. It's hard to get just about any type of service guy out…read moreto my house. I saw an ad for this company on Facebook so I called them and they came out the same day. These guys really treat you like a human being not a dollar sign. They heard my situation and worked with me every bit of the way. I can't believe how they were able to help me at a fraction of what another guy quoted me... Really goes to show there ARE good guys out there willing to help!!!!

We purchased a 50 gallon water heater and and water softener system from Doug. Very friendly and…read moreresponsive. Our $4,200 purchase in September of 2025 needed to have special heating rods for the water heater and we needed training on the water softener system. Doug had to have surgery in October and that caused delays for him to finish with our purchase. It is now April 2026 and he is telling us by text NEVER A PHONE CALL to call another plumber he is to busy.

Doug responds quickly, his work is excellent and his costs are fair. I can't recommend him enough.read more

Excellent service. We had a blocked kitchen sink and the problem seemed unsolvable but they figured…read moreit out with cool heads. Good communication and they came the same day I called. Knowledgeable, skilled and respectful. I highly recommend this family business. Thank you Budget Plumbing. Douglas Miller

We had a sewer line clog cause a large pool of waste water in our basement over a weekend. I left a…read moremessage with our usual plumber on a Sunday and talked to someone there several times on Monday, trying to get someone to take care of the problem. With no word by Tuesday morning, I called some other plumbers, one of which recommended Budget. Skip called me shortly after I left a message and was able to come out the same day. He and his son snaked the drain in our basement and the clear-out drain in the yard, taking care of the clog. My family and I truly appreciated their prompt service and communication.