Had a new first time heat pump installed. After a consult with Josh, and comparing split units and…read morea heat pump we decided on the later. Glad we did. Josh was very thorough in his explanation and the estimate seemed fair and reasonable. My installer was great. His name was Mark. He had a young lady helping to who unfortunately I cannot remember we moved her name. Both very professional and friendly. Mark was also a Navy veteran of many years and I'm glad to see Edministen hiring men like him who served our country so faithfully. I asked Mark a lot of questions as and he was patient and very helpful explaining things. Even had to come back out to fix one small problem a couple days later and said he'd arrive at 2:00. Guess what, at 2:00, he pulled in the driveway. The install took all day and they worked to complete the work and were done by 5:00 or so. So far so good on the unit. Very pleased with the work that was done! Great people to work with and very good communication which is rare at times anymore.

The temperatures dropped to below 10 degrees yesterday, and our heating system was working…read moreintermittently. I called Edmisten to request a service call and they responded promptly. Mark, the service technician, was courteous, professional and immediately found the problem, a frozen drain pipe. By the end of the day, our heating system was working like a charm. We have been customers of Edmisten for 10 years. We appreciate our relationship with the Edmisten team and trust them with our HVAC needs.

I wish I could give 10 stars from the the after hours gal who answered the phone because, she was…read moreon top of it and had Michael called me back quickly to Michael himself !! Last evening was very snowy as well as an undercoat of ice on our roads making the roads very dangerous ,but he was still going to make it to our guests in Blowing Rock however, our guests deemed it to dangerous for him to drive and we put our guests in another room for the night instead. Mike was willing and ready this morning to drive to Blowing Rock and solve our no heat issue !! And he did , we had had this issue a few times before and had it checked out with no avail! thankfully Mike figured out the problem and made a family of four and us very happy !! I highly recommend Boone Heating !!! And a special thank you to the owners who know we all have after hour needs and keep it open for those emergencies !!

Outstanding customer service in scheduling appointment through service call. They coordinated with…read moreme to accommodate my travel schedule. The Technician Luke Broyles, was very professional, friendly and extremely knowledgeable. He throughly checked our HVAC system for any leaks or issues. Did not rush service. Review all his findings and service provided. We highly recommend Boone Heating & Air Condition. Thank you!

Looking for options to swap out old last century furnace with a current one. Brooks Plumbing came…read moreout and provided me a respectable solution at a respectable price. Honest and competent company.

Our Rinnai water heater had to be replaced after flooding our basement two days ago. The guys at…read moreApp Energy brought out and installed a new one yesterday, but it required a plumber to do the final hook-up. Enter Brooks Plumbing. Bob came out and was fast, professional, on time, and, all around, awesome. Keep in mind I called several other plumbers as soon as I could after mitigating the leaking Rinnai. I STILL have not heard back from any of them. Many thanks to Brooks and Bob for all of the help! You guys rock!

Great service and very quick and responsive. Roby Services provides quality workmanship and…read moreexcellent service!

I just got ripped off.....I needed a kitchen sink faucet and soap dispenser (my products)installed…read more his labor only and it took him 45 minutes to do and charged me 600.00 !!!! And had a toilet float replaced in the tank (his Parts) and charged me 375.00...outrageous total visit 1000.00 A brain surgeon doesn't charge these fees...Stay away...total rip off Mart T

We purchased a 50 gallon water heater and and water softener system from Doug. Very friendly and…read moreresponsive. Our $4,200 purchase in September of 2025 needed to have special heating rods for the water heater and we needed training on the water softener system. Doug had to have surgery in October and that caused delays for him to finish with our purchase. It is now April 2026 and he is telling us by text NEVER A PHONE CALL to call another plumber he is to busy.

Doug responds quickly, his work is excellent and his costs are fair. I can't recommend him enough.read more

Matt came in after a local large company charged me $1000.00 for hardware that did not fix the…read moreproblem and wanted more than 2,000.00 more to just put a warrantied part in. Matt got the part from the company and put the part in for 25% less than the other company. Great guy, fair and reasonable..call him before you call the mountaineer Eds in Boone companies.

Pete did an excellent job insuring that my log home met all my needs. He made sure the right…read moreplacement of the electrical outlets , ceiling fans, etc based on where I planned the placement of furniture. He was involved throughout the entire build of my home, providing excellent customer service.

Worst contractor I've ever dealt with. Spends too much time patting himself on the back to get…read moreanything done.