AVOID AT ALL COST! This company was hired to replace a water heater at my residence. I'm not even…read moresure of where to begin..First off, it took roughly A MONTH for there to be hot water in my residence. They replaced part after part in hopes that it would fix the issue (to no avail, of course). I get waiting on parts to come in but a MONTH!?!The homeowner has paid well over $1000 at this point (probably closer to $2000 or more by now) to have hot water in the home. Eventually it was determined that a new hot water heater was needed (any experienced plumber should know that a gas hot water heater with a power vent that is more than 6-7 years old, is at fault and the entire water heater needs replacing). In order to install the new water heater, they had to do some wiring, when doing so, my living area was trashed. I came home to dirt/debris, grass clippings, bug guts all over my residence. Not only on the floor, but also on the kitchen countertops, washer and dryer, but my TV, my very expensive surround sound system, my VERY expensive laptop, keyboard, printer, computer chair, living room chair, expensive school books, clothes. Additionally, a blanket my mother made for me that I leave on the back of the living room chair was on the floor with bug guts, debris on it, all the while it was laying on top of a surge protector, with a lamp (that was also left turned on, I do not use that light at all) and other things plugged into it (fire hazard). I called the company to complain, and the woman defended the installers as if they would never due such a thing because it was "one of the owners and one of their most experienced plumbers" AVOID this company like the plague, nothing but complete buffoonery and incompetence!! Also, since when does it take two fully grown men to install a water heater in a garage on ground level. For those that don't know, it doesn't. They are only out to get you on parts and labor fees. I would sooner shower with cold water forever than hire this worthless company. NO offers were made on the part of the company to come and clean up or offer a cleaning service or a partial refund. NOT EVEN AN APOLOGY! What a great business model! AND STOP REMOVING MY GOOGLE REVIEW!!!!

Called about a month ago for a quote on some work. They said they would call me as soon as they had…read morea team in my area. Called today, they claimed they "didn't have a ticket" on me so never called. If they were too busy for the work, why didn't they just decline? Calling someone else.

Great service! Very knowledgeable! I would highly recommend! Mr. Osborne came at promised time, and…read moreeven did a little extra work when asked. Price as quoted and I considered it a great value!

From the owner: Osborne’s Plumbing, LLCread more

Do not hire this company. They don't want your business, at least they act like they don't need it…read more I worked for a local construction company that was looking for a potty vendor for our jobsites to give ALL our business to (30+ jobs!). We had reached out to our contact for S&J (co-owner/owner's wife I think) and she had given us a price we agreed with. A couple of weeks later we were ready to pull the plug and pay for the units, but then she came back with a higher price than before. We POLITELY said this price was different than before and POLITELY asked why it had changed. She immediately told us to take our business elsewhere and never replied to us again... BIT SHADY DON'T YOU THINK? If I could leave 0 stars I would. I can't speak on everyone in charge of this business, because previously we used this company with no problems when working directly with the guy who did the septic pumps. However, the complete lack of accountability and just blatant shady behavior will have me sending people away from this business if they ask about it.

Terrible service! Beyond horrible customer service by the owners! Will not clean portable toilets…read moreeach week as promised. God forbid you call and complain about it! They will cuss you out and remove the portable toilet like they're the only option in town! AVOID THESE CRAZY PEOPLE! Call Triple T Septic instead. Triple T has much nicer portable toilets with hand sanitizer unlike S&J and is some of the nicest people you could ask for and they service their products WEEKLY AS PROMISED! Call them at (828)262-5745.

Open and COVID -19 ready team. Fantastic precessional service. Quickly answered phone , sent…read moreservice technicians . Team is clean ,face masks ,gloves . Knowledgeable plumbers , get right to business and fixed my Leaking pipe , less than 2 hour turn around . Great pricing ! Easy to pay over phone . No sales , just fix it right the first time. THANK YOU I will use AAG for all my plumbing and they have electrical repair too! Hutch -- great owner and his team is great too !

Aag was a pleasure to work with I had a busted pipe in the wall and it was fixed within the hourread more

Nathan scraped, repaired, and painted our window trim. We're pleased with the quality of his…read morepainting and appreciate his hard work. This was the second painting job we'd hired him for, and one thing we loved both times is the value for the money. We'd certainly hire him again!

From the owner: Painting is art and a passion of mine. I am a mature and seasoned painter that enjoys making homes…read morelook amazing once I finish. I am a man of my word with work. Im timely and productive. Im very courteous and respectful. I follow through on getting all projects completed in a timely manner. I have met the needs of home owners in the past and will continue in the future. I will go above and beyond for everyone. I communicate really well and will do just what is asked of me. Im reasonable priced and affordable in my quotes. Best way to contact me is my phone number, through calls, texted and emails. 336-262-5362. I have references for my work if needed.

I used Jerry Powell's service. They had done excellent job. I would highly recommend this company…read moreto anyone who is in need of plumbing service.

From the owner: We Want to Be Your Go to Plumber for Life…read more Jerry Powell Plumbing wants to be your plumber for life. We offer quality work, outstanding customer service, and competitive pricing. At Jerry Powell Plumbing we begin by offering a thorough examination of the issues or needs you may have and include an expert recommendation at a fair price.We can help you with remodeling or we can repair any leaks or problems you may have. We offer emergency service and same day service. It is our desire to make sure you are completely satisified.Our Services include:*Leak repair and detection*Sinks, toliets, & faucets*water lines & drains*water heater repair*drain cleaning and disposal*gas lines*Showers and tubsCall us today to have an expert plumber attend to your plumbing needs!We service the Wilkesboro area, West Jefferson, Statesville, and Elkin areas.We offer residential and commercial services.